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Upgraded to TB 78.0 - no colored folders under Local Folders and Composition/View Panes are dark.

Hi all - Just upgraded to TB 78 on Windows 10 x64, Build 2004. Noticed two major things: Issue 1 - All of the mail folder icons are no longer yellow. Just a stark white … (read more)

Hi all -

Just upgraded to TB 78 on Windows 10 x64, Build 2004. Noticed two major things:

Issue 1 -

All of the mail folder icons are no longer yellow. Just a stark white with a black edge. I attached an Image of the issue for review.

Issue 2 -

My Message Composition Pane is dark with white letters and most incoming text mail is the same.

I do have some dark colors set up under PC Settings -> Personalization but everything was working perfectly prior to this new release.

I attached Images of the issue for review. Note the "dark haze" over the HTML email.

No add-ons are enabled!

Any help appreciated! Kind of urgent to me.

TIA :)

Asked by Compumind 1 year ago

Last reply by Toad-Hall 1 year ago

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To, CC and BCC

I've read a lot of help on this - almost all of them say, "As you have discovered there are three visible TO/Cc/Bcc fields..." and: " type or select email address and p… (read more)

I've read a lot of help on this - almost all of them say, "As you have discovered there are three visible TO/Cc/Bcc fields..." and: " type or select email address and press enter to move to next TO field".

None of that works. I have only ONE visible "To" field. It has no controls to change it to a Cc or Bcc one. There is a "CC" or "BCC" option beside the "From" field. Pressing Enter at the end of an address does precisely nothing.

Another copy of TB on another computer has all the features you gaily point to - but mine doesn't. Where do I find it?

Asked by chris284 1 year ago

Answered by Balázs Meskó 1 year ago

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Message list panel now has more white space (fewer messages shown) and dangerously confusing hover highlighting v78.3.2

I just upgraded to 78.3.2, and the message list panel now has significantly more spacing, less denstiy. There is more whitespace between lines. And there does not appear … (read more)

I just upgraded to 78.3.2, and the message list panel now has significantly more spacing, less denstiy. There is more whitespace between lines. And there does not appear to be any option to reset this back to the previous compact view?

EDIT: Adding a note about an additional issue with the message list panel that is discussed in this thread... Prior to v78.3.2, a message/line in the message list pane would not become highlighted until I *clicked* on it. Now, whenever I just pass my mouse over the list, the message under the mouse becomes highlighted (and the last message(s) *selected* also remains highlighted). This results in two or more non-adjacent messages being highlighted in the same way at the same time. This is a poor usability experience and dangerous design that has caused me to perform operations on unintended messages multiple times, even nearly accidentally deleting messages. This usability degradation creates a risk of data loss.

KEYWORDS: message thread pane, message list panel, UX, UI design, usability, accessibility

Asked by sells59 1 year ago

Answered by Toad-Hall 1 year ago

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Font Corruption on Sent emails compared to Composed/Write emails

When I compose/write a new email the text correctly displays the font and size I have selected In PREFERENCES -COMPOSITION - HTML STYLE which is Times New Roman with FONT… (read more)

When I compose/write a new email the text correctly displays the font and size I have selected In PREFERENCES -COMPOSITION - HTML STYLE which is Times New Roman with FONT SIZE selected as Medium.

However when I view the very same email composed with line and length and breaks fitting Times New Roman Medium in my SENT box the font and size has been changed to what appears to be a HELVETICA font with the SIZE being larger than medium and this causes sentence wraparounds and corruption of the entire appearance of the email composed/written

How and what do I set to ensure the compose/write fonts display the same in SENT/RECEIVED.

Asked by mconway1 3 months ago

Answered by david 3 months ago

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How to get old yellow folder look in version 78.1? I hate the way it looks.

So, I just upgraded to version 78.1 and I just hate the way it looks. The old folders used to be yellow and distinct. The new folders are white with a blue outline of t… (read more)

So, I just upgraded to version 78.1 and I just hate the way it looks. The old folders used to be yellow and distinct. The new folders are white with a blue outline of the same color as the rest of the theme. I hate that. It all just looks the same, as if they are trying to hide everything with the same color. This may be the "Modern Trend" but I hate the modern trend. I like things to stay the same. If it ain't broke, don't fix it.

Is there a way to get the old look back? I looked through the addon themes, but there are only three that are compatible with my version and they are all crazy stuff that I hate worst than the new default theme.

Asked by Johnhoward28 1 year ago

Answered by Toad-Hall 1 year ago

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The options for font color in outgoing messages is now seriously truncated; how do I get the old choice table back?!

I assume it's about the updates but haven't found reference. Now the "choices" are default black or Typing in a "color". I use colors for ongoing conversational emails- t… (read more)

I assume it's about the updates but haven't found reference. Now the "choices" are default black or Typing in a "color". I use colors for ongoing conversational emails- the readability of the color is important as well as choice. I also write messages akin to greeting cards to recipients wherein I use color varieties. How do I replace the new font color choice with the old?

Asked by persistent 2 years ago

Answered by sfhowes 2 years ago

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syncing thunderbird email with gmail, google contacts on Windows 10

Finding it v difficult to sync thunderbird email with gmail, google contacts and google calendar on Windows 10. Not easy and addons don't seem to be there. May go back to… (read more)

Finding it v difficult to sync thunderbird email with gmail, google contacts and google calendar on Windows 10. Not easy and addons don't seem to be there. May go back to using gmail as email client.

Asked by pchecketts 1 year ago

Answered by Stans 1 year ago

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My columns keep changing order

Each of my email account has their own order for the columns in Inbox, Draft, Sent .... e.g. "Sender / Subject/ Date/ Size .... Now when I go from one folder to another… (read more)

Each of my email account has their own order for the columns in Inbox, Draft, Sent .... e.g. "Sender / Subject/ Date/ Size .... Now when I go from one folder to another, say from Sent to Junk the order and the actual columns change back to some other order e.g.. Thread/Star/Subject/Read/Date/ they are not permanent. I tried Safe Mode but my newly sorted columns still switch back to another (random?) order.

Asked by harald22 1 year ago

Last reply by harald22 1 year ago

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Extra Profiles Not Working

Greetings, I am running 91.5.0 (64-bit). And for the last year or so, I was accessing all my various TB profiles by going to HELP -> MORE TROUBLESHOOTING INFORMATION … (read more)

Greetings,

I am running 91.5.0 (64-bit). And for the last year or so, I was accessing all my various TB profiles by going to HELP -> MORE TROUBLESHOOTING INFORMATION -> ABOUT PROFILES and then I would get the option to launch any profile I wanted.

The problem is that now when I launch any other profile then it comes up totally blank. It is just a shell. All the info is missing.

Your guidance and help is kindly requested...thank you!!

Asked by renyoga 4 months ago

Answered by renyoga 4 months ago

Adding Signature

I am trying to create an HTML signature block. I need to add an image to my signature. In the Help for adding signatures, it says to use the menu item 'Insert > Image'… (read more)

I am trying to create an HTML signature block. I need to add an image to my signature. In the Help for adding signatures, it says to use the menu item 'Insert > Image'. I cannot find any such menu item.

The version of my Thunderbird is 91.9.1

Please indicate where I can find this function.

Thank you

Charlie

Asked by cjjphx 6 days ago

Last reply by Toad-Hall 2 days ago

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Sending multiple emails from an address book

About a month or so ago Thunderbird updated. After that one of my email groups of 54 addresses no longer went on separate Bcc rows but were all included in one row. That … (read more)

About a month or so ago Thunderbird updated. After that one of my email groups of 54 addresses no longer went on separate Bcc rows but were all included in one row. That was around the time when my ip address became blacklisted by Spamhaus and MXToolbox. Now they want $100 a month in fees to ensure my emails get through because they are all being returned to me as spam now.

I want to go back to placing each of my address book contacts into SEPARATE BCC rows by using a global drag and drop, not an individual posting.

Can anyone show me how to do that as I have been unable to discover how to get back to that old way. Vic

Asked by VictorO 1 year ago

Answered by Toad-Hall 1 year ago

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The messages you have deleted can be purged from disk.

Suddenly it says "The messages you have deleted can be purged from disk" every time I move emails. Every stupid time. Probably a very useful feature but just not how I ha… (read more)

Suddenly it says "The messages you have deleted can be purged from disk" every time I move emails. Every stupid time. Probably a very useful feature but just not how I have used things for the last decade or so. At first all I wanted to say was 'thank you but no thank you" Now it is getting beyond a joke. How do I get rid of this without deleting any emails? Yes I know they are nominally deleted but I've use that as an easy way to archive them and then copy them off as a history trail. All my accounts are carefully set to "Don't delete any messages". I like that. I mean it.

Asked by Nigel 1 year ago

Answered by Toad-Hall 1 year ago

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Deletion message in the Compact dialog

When we delete messages you constantly now show a panel offering to purge all our deletion folders. STOP showing it all the time. There is no option offered to never show… (read more)

When we delete messages you constantly now show a panel offering to purge all our deletion folders. STOP showing it all the time. There is no option offered to never show the message again. This was discussed at https://support.mozilla.org/en-US/questions/1317882 . Various points were covered but the main point was not resolved.

Asked by geoslv 1 year ago

Last reply by geoslv 9 months ago

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Thunderbird 91 extensions don't load

When TB recently updated from 78.14.0 (64 bit) to 91.2.0 (64bit), all my extensions did not load. I reviewed and verified they are compatible with 91. Toggling the enab… (read more)

When TB recently updated from 78.14.0 (64 bit) to 91.2.0 (64bit), all my extensions did not load. I reviewed and verified they are compatible with 91. Toggling the enable/disable in add-ons manager did nothing although some mysteriously did get disabled. Restarting TB from scratch had no impact. (I note that closing TB tends to cause a crash.)

I was able to get the most extensions to function if I re-installed them into TB but the minute I closed TB and restarted, they all went away again.

I note that clicking on "Check for Updates" causes an "Updating add-ons" message to appear.....forever.

What gives? This is only slightly less painful than the transition to 78.....argh!

Asked by mozilla-kgi 7 months ago

Answered by Wayne Mery 6 months ago

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Setting up an existing TB account

When I selected the TB icon a window came up saying I must set up my existing email account. I fill in my name, my eddress and password. The next window that comes up sh… (read more)

When I selected the TB icon a window came up saying I must set up my existing email account. I fill in my name, my eddress and password. The next window that comes up shows TB found mobile.charter.net but my email was set up using email.twc.com. The port numbers are the same but the server names are different. When I complete this activity the end result is that my information if rejected. I attempted to configure it by hand but it too was rejected. I am using an HP desktop with the latest Win 10 OS. I don't know what to do.

Asked by Dan Jones 4 months ago

Answered by sfhowes 4 months ago

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Extraneous gmail folders in Thunderbird

I have been having difficulties with Thunderbird account definitions for 6 months. I didn't recognize it as a definitions problem because I hadn't made any Thunderbird ch… (read more)

I have been having difficulties with Thunderbird account definitions for 6 months. I didn't recognize it as a definitions problem because I hadn't made any Thunderbird changes. I finally have all but 1 of my 5 email accounts working... but, my now-working Gmail account has a lot of extraneous folders (like multiple trash bins, etc; see attached).

Gmail shows 2 lists of incoming email: "Inbox" and "All mail". The "Inbox" folder is incomplete, most recent email shown is from last August; the "All Mail" folder appears to contain a complete list of emails for the Gmail account.

Can I get rid of all the extraneous folders? How?

Asked by car-nuts 4 months ago

Answered by car-nuts 4 months ago

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Needed dll for Retail app

I use a retail program called "Smart Retailer" that used to interface with Thunderbird. I'm not conversant with how these things work but basically the creator of the ret… (read more)

I use a retail program called "Smart Retailer" that used to interface with Thunderbird. I'm not conversant with how these things work but basically the creator of the retail app designed into the program the ability to use Thunderbird to email purchase orders and vendors from within the retail program. Apparently there is a controlling piece of code called a DLL. When Thunderbird went to 64-bit, the interface no longer worked. Is there something that can be done to update/upgrade the DLL to a 64-bit. I may not even be asking this question correctly so please forgive me.

Asked by armysurplus1 6 months ago

Last reply by armysurplus1 6 months ago

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Just installed Thunderbird on a different desktop and have now screwed up 750 emails that were being downloaded from my webserver. I need help configuring Thunderbird with details like creating folders, adding tools to tool bar

bold textMay have written too much in the question line. But to repeat I need help installing the details for Thunderbird on my desktop. I messed up some 750 emails co… (read more)

bold textMay have written too much in the question line. But to repeat I need help installing the details for Thunderbird on my desktop. I messed up some 750 emails coming from my web server and then thinking they were on this desktop I deleted them on the server only to find they were not on my desktop. Other issues have come up including missing folders and missing tasks for the tool bar. Please tell me how to get step by step installation instructions

Asked by hubcap-kid 2 months ago

Answered by hubcap-kid 2 months ago