Thunderbird Support Forum

Help! When I try to change the text color in an email reply it brings me to the pop up to change the color but when I hit OK nothing changes. I've tried so many times/ways to change text color but it always stays black. I use to use this feature a lot to highlight certain text an it's frustrating because I can't do it anymore.

Hello. Since installing Thunderbird v91.5 on my new Windows 11 laptop, I get a Secure Connection Failure when trying to get add-ons. This doesn't happen with my other PC's running Windows 10. Anyone have a solution? -- Thanks!

How do I mark a message in the spam folder as not being spam? Similar questions say to adjust this in webmail. I dont understand what this means. I have a gmail address and if I go into gmail directly there does not appears to be a spam folder there

My text defaults to 'paragraph' giving me double spacing when I type several lines of type. When I switch over to 'body text' it doesn't stick. It reverts back automatically to 'paragraph'. I have opened preferences and turned off 'paragraph', but again it just reverts back to 'paragraph'

Please advise. Thanks, Clive Smith.

Hi, I am new to Thunderbird and not very computer savvy.

I have successfully set up my mail account and am trying to apply filters to incoming mail. The filter is very simple: If the message contains FROM "@mail.zillow.com" send the message to the ZILLOW folder (under that email address).

I have checked the filter log and it says "could not get filter db". I have tried to run the filter manually - no go.

I have tried to read about others who have a similar issue and it talks about debugging. I'm sorry. I do not know how to do this.

Thank you in advance for help.

Mark

I'm running the latest thunderbird (91.6.2) on windows 10 and would like to mark the emails I receive as read after I forward or reply to them, is there any way I can do this?

Unified folders no longer displays inbox email list in the email inbox window. for 10 email accounts It does display them checking in the individual email accounts by clicking each individual account.

re downloaded the insulation file 91.7.0 64 bit and re installed - no difference

Hi Thunderbird,

in my office I am forced to use Outlook and so I am used to the keyboard shortcuts defined in Outlook. One of the often used keyboard shortcuts is CTRL+SHIFT+M to start the writing of a new mail.

In Thunderbird this shortcut seems to be hard-coded to 'Move/Copy message to previous target folder Again' which is basically not a bad function, if someone is used to it. But as a user who loves keyboard shortcuts I am sometimes struggling with this feature as Thunderbird reminds the last folder even over a restart of Thunderbird! So it can be that I haven't used Thunderbird for a week and then want to write a mail and press automatically CTRL+SHIFT+M and then a mail is moved to a folder I cannot remember. This behavior is very annoying!

1. Is there any way to change the keyboard shortcut? 2. If this keyboard shortcut cannot be changed or removed it should only work if a user already has moved a file in the current session of Thunderbird. The memory function over different Thunderbird sessions of this keyboard shortcut is not helpful at all. 3. Is there a way to show the previous target folder in Thunderbird? This would at least reduce the search for unwanted moving of mails.

Waiting and hoping for a reply

Dieter

I've been using Thunderbird for 3 years now and the subscribe function has been working flawlessly. Today (16/04) however all the folders I unsubscribed to are now being shown and I can't seem to unsubscribe to them.

When I right click my IMAP email, click Subscribe and uncheck the folders I don't want nothing happens.

Any ideas on how to fix this?

TB v91.7.0

I download an extension from the Mozilla download site; I have tried 3 different ones so far. I select "Install Addon from file...". The result is ALWAYS "This addon cannot be installed because it appears to be corrupt."

What am I missing?

I've been using Thunderbird for years and had very few problems. I view and keep all my incoming and sent emails in date order, and move them to the relevant folders when they are dealt with. This morning my incoming emails also have other incoming emails, and my original sent email attached to them. I think this is called threading? but I have never set this up or asked for it, and don't even know how to do it. I'm finding this 'threading' is really annoying - I want all my emails separate and not joined or linked together. How do I disable this setting and stop all my emails joining together like this? I've looked at the help pages and the answers are too technical. I've tried the ones I can understand but they don't work. Can someone please send me a step by step solution to this? thank you Ray

Am trying to add Dropbox filelink to Thunderbird. I get the code from Dropbox and copy it but when I try to paste it to Thunderbird where it says code, nothing happens. I right click but no box appears offering a paste option. Have also tried Web DAV but when I click to save the addresses offered again nothing happens. Any ideas ? Am using W10 and thunderbird version updated Dec 2021

I have just started using Thunderbird (version 91.0.0) and I can't find a way to disable the irritating auto double spacing using the enter key. I have researched online and found lots of various answers to the same question (some years ago). Unfortunately, the processes suggested in the answers do not relate to what I am seeing on my computer. Can someone point me in the right direction, please? Thanks.

There is a website that I block every day from my email. And every day it shows up again with the same email address. I use the message filter "from, contains" . Yet every day the same web site appears.

The site is " newsletter@zerohedge.com". How is the site bypassing my message filter? Other sites I block do not do this.

In a previous thread 5 years ago, it has been asked how the e-mail filters can be backed-up. Back then, the suggestion was to locate the msgFilterRules.dat in the profile folder.

I just created a new user profile in Thunderbird 91.9.0 and I created some new filters, but the file msgFilterRules.dat hasn't appeared in the profile directory. Has the file been changed? Any tips on how to back-up the filters? Using Ubuntu 20.04.

SOLVED: one has to do the following steps:

1. Go to Help>More troubleshooting information>Profile Directory > Open directory 2. Right click, open in Terminal 3. type the command "find . -name 'msgFilterRules.dat'

this will list all the filters, dependent on different e-mail servers

Latest version of Thunderbird installed. Today, all attachments come in as winmail.dat files. I have removed and reinstalled LookOut (fix version), twice. Restarted TB and computer. No luck. PDF viewer is not compatible with my version of Thunderbird. Cannot open any file. I use this program exclusively. What am I missing? Thanks in advance. P.S. This seems to be a recurring issue.

Hi, Quite recently, my main INBOX (unified folders) does not have the incoming counter working. It used to pick up everything from all addresses. I have obviously done something to make this happen, but I don't recall touching anything ! When things are running ok, I just leave 'em alone. Coincidentally I'm sure, but it started around my last 'update'. Any ideas please ?

Is there some way I can change the order in which email accounts are presented in the left panel on Thunderbird (91.9.0 (64-bit))? Perhaps a config file within the profile?

I note that in the preferences/settings, you can activate the account with the mouse, but you can't drag/drop to change order (maybe a useful feature to have?).

Thanks.

I recently updated Thunderbird to 101. from a much earlier version, and of course it destroyed all my custom settings. I found most of the addons I had previously were no longer valid. I managed to get a lot of the previous functionality back with settings and other addons, but one still has me stumped. When I bring a message up, I have it set to fully occupy the screen. There are some buttons at the top of the message header I was able to get working, like Reply, Forward, and Delete. But 2 that I use (or use to use) a lot are the Next message, and Previous message buttons. I can't seem to find any way to get them going again. Is there some way to get a link button, or icon for these in the message header?