Thunderbird Support Forum

Thunderbird 115.0 on Linux/Debian is unable to verify and install addons from website. It just freezes when I try - and cannot even manually install addons that I download using Chrome. I even totally deleted all files and folders and reinstalled Thunderbird 115.0 from stratch... what happened?!

I found that after total removal - if I install a earlier version... that I can verify and install addons, but not with version 115.

I also found that I cannot import profiles from zip or even uncompressed folder. I confirmed the profile is less that 2 gig (1.2 gig) - so size of the profile should not be a problem.

Good morning!

I share an outgoing server for my email, and have no difficulty sending from my personal (erin@grawlix.ca) only from my business (locksmith@grawlix.ca)

I noticed this issue on Wednesday, Jan 24th, though it's possible I didn't send a message through that account since Wednesday, Jan 10th.

I can send from both accounts if I go through my provider's webmail site (Shaw) with no difficulties.

I am in the UK. Cannot send messages from Hotmail accounts through Thunderbird. Error message is always: Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: * OK The Microsoft Exchange IMAP4 service is ready. [TABPADIAUAAyADYANQBDAEEAMAAxADQANAAuAEcAQgBSAFAAMgA2ADUALgBQAFIATwBEAC4ATwBVAFQATABPAE8ASwAuAEMATwBNAA==]. I have tried innumerable outgoing server settings suggested on this forum and on my Outlook webmail. None of them work. This is in addition to the fact that about 90% of the time Thunderbird won't log in to the Hotmail accounts either, and then suddenly it will, intermittently. All of this suddenly started 3 days ago (Jan24, 2024) Before the above error message started appearing yesterday, intermittently I could send from the Hotmail accounts but not receive. Now I can sometimes receive, but not send. Weird. Help...in as untechnical terms as possible; I am nearly 80 and not very computer literate.

Good morning I have updated Thunderbird to the lastest version 115.6.0 (64-bit) on my Mac with Ventura 13.3.1 (22E261) and now I can not see my mailboxes and folders. Have tried everything - nothing works. Rest bookmarks work. Contacts and other functions. I can create and send letters from any of my mailboxes, I can search letters in all mailboxes in search field, but I can not see on the left bookmark nothing - empty list of mailboxes. I have download the program again, reinstalled, changed Thunderbird file in Programms - same thing. Please help.

Hi I am having problems with Thunderbird, i’m not sure if it’s to do with a windows 11 update or something else. Thunderbird is not responding also at the start of the ‘not responding’ emails from one of my accounts disappeared and then gradually started to reappear but didn’t get up to date and now just not responding st all. I have tried various things to resolve this, uninstalling and reinstalling Thunderbird, doing this and opening my pc in safe mode, doing this and opening Thunderbird in safe mode. Deleting and reinstalling the latest windows 11 update, reinstalling the latest Thunderbird update. I don’t know what to try next? I read somewhere to delete your profile, after saving it, and getting a new profile but no idea how to do this. Any help appreciated.

Thunderbird recently updated to ver. 115.6.0, after that it seemes that my configuration got lost: I cannot get contact to my mail at the provider. My settings are as stated by the provided as a pop3 account with the right settings. Worst of all is that my files used under the former version have gone lost, too. Is there any way to return to the former version of Thunderbird or is there another way to find my files? Regards Jens Madsen

My backup tool blew up due to 1000's of Thunderbird files being modified.

I can't tell if this was due to some kind of malware, or if Version 115.5.1 of Thunderbird went through the database/file structure and wholesale modified everything. If the former, I don't want to backup the files (yes, I have run BitDefender of the profile structure: all 125K files and it comes up clean). If the latter, and everything is operating as normal/expected, then I do. I have seen no issues with the operation of Thunderbird (which I love, BTW).

So, did Thunderbird change 1000's files that were otherwise not accessed by me? (see example in attachment)

I am currently running the Version 115.5.2 (64-bit) / December 11, 2023. I presume this event followed shortly after the installation of "Version 115.5.1, first offered to channel users on November 27, 2023."

I'm just getting started with Thunderbird on Windows 10. To test it, I set up my yahoo IMAP account xxxxx777@yahoo.com using a yahoo app password. It worked fine, so I deleted that account and set up my 'real' yahoo IMAP account, which is xxxxx@yahoo.com, using another app password from Yahoo. This is a different yahoo account, so I needed to get another app password. Again, that account worked fine.

However I then chose to delete that account on Thunderbird and return to using my xxxxx777@yahoo.com yahoo IMAP account, by getting a new app password and following the Thunderbird instructions for setting up an account. The trouble is that Thunderbird is now connecting to my xxxxx@yahoo IMAP server and receiving those emails and folders instead of my xxxxx777@yahoo.com emails and folders. I have uninstalled and reinstalled Thunderbird and rebooted the computer. Thunderbird 'account settings' is correct.

The first tab in Thunderbird is "email- xxxxx777@yahoo.com", and the folders that follow are from my xxxxx@yahoo.com account. Each time I receive an email on my xxxxx@yahoo.com account, it shows up in Thunderbird under my xxxxx777@yahoo.com account.

I'm stumped.

Thanks, David

April 15, 2024 Thunderbird is Insecure There is missing functionality issues

1. How to Disable the "SHOW PASSWORD" Button in Security Settings 2. Either implement with a Password Password option, only to show the Passwords or 3. Allow the ability to Disable the Button

back in 1916-18 the ability to disable the "SHOW PASSWORD" Button worked with with a variation of the following at that time user_pref("pref.privacy.disable_button.view_passwords", true); I believe I created and used chrome.css or chrome.js

At some point this functionality ceased to work.

Now, I have scoured the Net to figure out a Solution simply setting the value to True, gets reset by Thunderbird, TB does not save it. it always reverts back to False and the button remains available and does not disable

I have tried everything, adding it in user.js, settings.js, userChrome.js I put it in every directory, nothing seems to work

Do I have to Lock it? - How? confusing and disappointing.

Please provide a simple step by step Solution to the problem

Thank you

Hello, I'm running 115.6.0 (64-bit) on Ubuntu Studio 20.04.6 LTS (Xfce, if that's important ?)

Because I have 10 (IMAP) accounts configured I normally run in "Unified Folders" mode and I was therefore in this mode when I upgraded.

If I select View | Folders | "All Folders" I get a tick-mark but if I then click somewhere else on the screen and go back the only tick is against "Unified Folders".

If I select "Recent Folders" , "Unread Folders", or "Favorite Folders" they are displayed and stay displayed.

I have tried deleting the various files in the Mail directory suggested by other solutions but they don't make a difference. I think I don't have a problem getting "Unified Folders" - I have the problem of NOT using "Unified Folders". . .

Any ideas ?

PS: Non of my IMAP accounts allow me to select a folder for "Sent"; "Archives"; "Drafts" or "Templates" in the "Copies & Folders" section. - The field is either "NO available folders" or is empty and has no drop-down list available.

I have 4 different gmail accounts that I use thunderbird to manage, along with local folders. Starting today, I cannot send messages. I get a dialog box with no error codes, underneath is another dialog box showing send progress with the eternal circle. Have rebooted, made sure each account has a unique SMTP server description. Worked fine until today. No updates that I know of.

I am using Thunderbird v 115.5.1 on a Windows 10 system. I am using an "@hotmail.com" email address. I seem to be able to receive emails just fine, but face an issue sending out emails. When I press "send", it gets stuck on "sending message" for quite a while, then I see the error message:

=

Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.office365.com timed out. Try again.

=

My SMTP settings: Server Name: smtp.office365.com Port: 587 Connection Security: STARTTLS Authentication Method: OAuth2

Appreciate any help! :)

Hi, Have tried all ways to get sending Email to work , Checked out comcast outgoing settings, went to comcast email direct and checked to make sure that 3rd party setting where correct, downgraded the thunderbird email, and reloaded the new one, nothing works!, will receive no problems just cant send. also tried the password you name it. thanks a screen shot for you to take a look at. thanks

trying to get email - got this error; How do I fix this?????????? Happening last few days.

my email: [edited] @yandex.com

Sending of password for user pizzipie did not succeed. Mail server pop.yandex.com responded: [AUTH] login failure or POP3 disabled, try later. sc=75IVcg0DLKo0_290005_

I have asked this before and nobody had a clue. I want to get my messages in order of receipt, instead of alphabetically or by subject. Clicking on my choice for sorting does not work, so I cannot find any new messages in one of my accounts. If this is a lost cause I want to delete the account altogether and need instructions to do that. I don't want to uninstall TB because another account is working fine.

For some reason, whenever I have multiple tabs open in Thunderbird, it will seemingly randomly open a new window, interrupting whatever I'm doing. What seems to happen is that the new window will contain the tab I was working with (address book, settings, etc.) and a tab for my mail, but that mail tab will have switched to a different mailbox. And then the new window that opened behind the other one will have a tab for my mail focusing on whichever mailbox was selected before.

This is driving me absolutely crazy! It keeps interrupting what I'm doing and makes me anxious to do anything in any tabs in Thunderbird. I need to fix it!

Any idea why this is happening and what I can do to stop it?

I have to manage a number of joint email addresses which are outlook.com addresses, so I have them all installed on Thunderbird.

Up until recently, it worked fine, although every few months Outlook.com would not allow the sync because of some security issue (wanting an alternative email address, wanting an alternative phone number, wanting me to confirm that the last sync was me). I would sign in to the email account on a browser, fix the issue, and then it would work again.

As of a few days ago, Thunderbird is showing the "Login to account XXX failed" and "Login to server outlook.office365.com with username XXX failed" for maybe a dozen of the addresses every time I open Thunderbird. If I login to the email on a browser, and force Thunderbird to "Retry" several times, it will sync the account - but the next day, the same issue arises with the same account. When I check the account activity, it shows successful automatic syncs.

Is there another setting I need to check or change to make Thunderbird work with Outlook.com addresses?

Hi,

I did backup on my emails locally in my laptop, because I should migrate the website from one to another hosting and now I have problem with the emails after importing them, they are not visible.

How can help me with it? Looking forward for your help.

Best Regards, Rosana