Updating to version 38.1.0
Start Thunderbird, Starts up OK. Can view messages and write new emails etc OK.
If I select "get messages" OR messages are accessed automatical… (read more)
Updating to version 38.1.0
Start Thunderbird, Starts up OK. Can view messages and write new emails etc OK.
If I select "get messages" OR messages are accessed automatically every 5min. then the whole PC crashes.
Three finger salute does not bring up task manager.
Only way out is to power cycle.
Thanks in advance for your help
Cheers
Pete
Follows is the Help Troubleshooting info.
Application Basics
Name: Thunderbird
Version: 38.1.0
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Thunderbird/38.1.0
Profile Folder: Show Folder
(Local drive)
Application Build ID: 20150707103124
Enabled Plugins: about:plugins
Build Configuration: about:buildconfig
Memory Use: about:memory
Mail and News Accounts
account1:
INCOMING: account1, , (none) Local Folders, plain, passwordCleartext
account3:
INCOMING: account3, , (pop3) pop3.talktalk.net:110, plain, passwordCleartext
OUTGOING: smtp.talktalk.net:587, alwaysSTARTTLS, passwordCleartext, true
Crash Reports
Extensions
Lightning, 4.0.1, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
Important Modified Preferences
Name: Value
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
extensions.lastAppVersion: 38.1.0
font.name.monospace.el: Consolas
font.name.monospace.tr: Consolas
font.name.monospace.x-baltic: Consolas
font.name.monospace.x-central-euro: Consolas
font.name.monospace.x-cyrillic: Consolas
font.name.monospace.x-unicode: Consolas
font.name.monospace.x-western: Consolas
font.name.sans-serif.el: Calibri
font.name.sans-serif.tr: Calibri
font.name.sans-serif.x-baltic: Calibri
font.name.sans-serif.x-central-euro: Calibri
font.name.sans-serif.x-cyrillic: Calibri
font.name.sans-serif.x-unicode: Calibri
font.name.sans-serif.x-western: Calibri
font.name.serif.el: Cambria
font.name.serif.tr: Cambria
font.name.serif.x-baltic: Cambria
font.name.serif.x-central-euro: Cambria
font.name.serif.x-cyrillic: Cambria
font.name.serif.x-unicode: Cambria
font.name.serif.x-western: Cambria
font.size.fixed.el: 14
font.size.fixed.tr: 14
font.size.fixed.x-baltic: 14
font.size.fixed.x-central-euro: 14
font.size.fixed.x-cyrillic: 14
font.size.fixed.x-unicode: 14
font.size.fixed.x-western: 14
font.size.variable.el: 17
font.size.variable.tr: 17
font.size.variable.x-baltic: 17
font.size.variable.x-central-euro: 17
font.size.variable.x-cyrillic: 17
font.size.variable.x-unicode: 17
font.size.variable.x-western: 17
gfx.direct3d.last_used_feature_level_idx: 1
mail.openMessageBehavior.version: 1
mail.winsearch.firstRunDone: true
mailnews.database.global.datastore.id: 268c1c45-39c9-4fb8-af58-00e0c832e32
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
places.database.lastMaintenance: 1436862237
places.history.expiration.transient_current_max_pages: 104858
plugin.importedState: true
Graphics
Adapter Description: Intel(R) G41 Express Chipset
Vendor ID: 0x8086
Device ID: 0x2e32
Adapter RAM: Unknown
Adapter Drivers: igdumd64 igd10umd64 igdumdx32 igd10umd32
Driver Version: 8.15.10.2302
Driver Date: 2-11-2011
Direct2D Enabled: false
DirectWrite Enabled: false (6.2.9200.17292)
ClearType Parameters: Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 50
WebGL Renderer: false
GPU Accelerated Windows: 1/1 Direct3D 11 WARP
AzureCanvasBackend: skia
AzureSkiaAccelerated: 0
AzureFallbackCanvasBackend: cairo
AzureContentBackend: cairo
JavaScript
Incremental GC: 1
Accessibility
Activated: 0
Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use
NSPR
4.10.8
4.10.8
NSS
3.19.2 Basic ECC
3.19.2 Basic ECC
NSS Util
3.19.2
3.19.2
NSS SSL
3.19.2 Basic ECC
3.19.2 Basic ECC
NSS S/MIME
3.19.2 Basic ECC
3.19.2 Basic ECC