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Phone crash log

Firefox has been crashing my phone for a while now. It finally was able to generate a crash log. Can someone take a look at the log and see what might be causing it? Than… (read more)

Firefox has been crashing my phone for a while now. It finally was able to generate a crash log. Can someone take a look at the log and see what might be causing it? Thanks.

https://crash-stats.mozilla.org/report/index/32b12d52-cee0-49a4-bc70-7fea40230419#tab-rawdump


Old thread talking about the crash if anyone's interested.

https://support.mozilla.org/en-US/questions/1408791

Asked by bluechair 1 year ago

Last reply by Paul 1 year ago

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Desktop Bookmarks folder won't open

I have synced my android tablet to my linux pc, but when i try to open the desktop bookmarks folder, I get a message saying I can't edit default folders. I know it's sync… (read more)

I have synced my android tablet to my linux pc, but when i try to open the desktop bookmarks folder, I get a message saying I can't edit default folders. I know it's synced, because when I search bookmarks for a bookmark that I know to be on my pc, it comes up. The problem is that the folder will not open.

I have tried reinstalling. I don't know what else to try.

Nanette

Asked by nanette_tolbert 2 months ago

Answered by nanette_tolbert 2 months ago

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JavaScript enable on Android Phone

Not sure WHY but suddenly I cannot open links or ages on my Android phone. It seems that JavaScript has gone missing and I have spent two entire days trying to get it ba… (read more)

Not sure WHY but suddenly I cannot open links or ages on my Android phone. It seems that JavaScript has gone missing and I have spent two entire days trying to get it back with about:config but it's not allowing me to proceed and it's a major pain I need to fix ASAP.

Asked by KC 4 months ago

Last reply by Paul 4 months ago

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Folders in Firefox Android browser history annoy me, please let me turn them off.

I'm constantly annoyed by the history tab on my phone. When I visit several Wikipedia pages one after the other for example, they're grouped together in a folder that's n… (read more)

I'm constantly annoyed by the history tab on my phone. When I visit several Wikipedia pages one after the other for example, they're grouped together in a folder that's named after whatever first search query I made. I don't see any way to turn this off.

Additionally, I'd also like to be able to delete forwarding pages from my history from my phone. I do this on my PC which I have synced by entering "." into the history search bar and manually deleting them but otherwise I'm stuck using the search function on my phone even for pages I visited recently, which is often full of forwarding pages I haven't gotten around to deleting yet.

Asked by arne20 1 year ago

Answered by Paul 1 year ago

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Pathbuilder2e.com renders elements disproportionately missing scrollbars

https://pathbuilder2e.com/app.html?v=68a renders elements short of occupying available space. Columns that are supposed to be taller are impractical to use, such as skill… (read more)

https://pathbuilder2e.com/app.html?v=68a renders elements short of occupying available space. Columns that are supposed to be taller are impractical to use, such as skills column

Asked by Victor 9 months ago

Answered by Victor 7 months ago

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Broken Links on Firefox for Android

As of this evening, Firefox for Android no longer opens links from webpages. This was working just fine yesterday, but any attempt to solve the issue has resulted in fail… (read more)

As of this evening, Firefox for Android no longer opens links from webpages. This was working just fine yesterday, but any attempt to solve the issue has resulted in failure.

  • I can still open links manually by copy-pasting them into a new tab.
  • I have tried disabling all add-ons, to no effect.
  • I discovered this through my regular browsing, but I have also tested a random Google search page, as well as various links in Mozilla Support.
  • Javascript appears to be unaffected.

Current version is Firefox for Android 106.1.0.

Asked by redfoxtail26 1 year ago

Answered by redfoxtail26 1 year ago

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webpage becomes blank when use "back" button

Dear support team, I am experiencing a problem with one specific website, zerohedge.com. Whenever I use the back button to return from an article to the home page, the p… (read more)

Dear support team,

I am experiencing a problem with one specific website, zerohedge.com. Whenever I use the back button to return from an article to the home page, the page appears completely blank, and I am forced to refresh it every time. This is happening on the Android version of Firefox, version 111.1.1 (Build #2015941331) with NoScript and PrivacyBadger add-ons installed.

I have not made any changes to the settings, and this problem has only started occurring about a week ago. I have never observed this behavior before.

Asked by badadim1 1 year ago

Answered by badadim1 11 months ago

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android download

‘Firefox will not download files from most websites (including discover.com and chase.com). How can I get this done?’ for ‘Firefox for Android’ … (read more)

‘Firefox will not download files from most websites (including discover.com and chase.com). How can I get this done?’ for ‘Firefox for Android’

Asked by mwwilsons 1 year ago

Answered by mwwilsons 1 year ago

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Firefox add-ons doesn't recognize that it's being opened with Firefox.

The Firefox for Android add-ons section (yes, I made sure I was in the 'for Android' add-ons web address, as opposed to the 'desktop add-ons' web address) is saying "You'… (read more)

The Firefox for Android add-ons section (yes, I made sure I was in the 'for Android' add-ons web address, as opposed to the 'desktop add-ons' web address) is saying "You'll need Firefox to use this extension" and not allowing me to install add-ons as the page employs a download firefox link that leads to an "Open" button in the Google Play Store, as I already have Firefox installed. I have tried many different add-ons to test if the issue is isolated to a single add-on and to test if it is an add-on compatibility issue, and it seems to be a consistant issue with all add-ons. Yes my underlying operating system (Android), and the Firefox for Android app are both up-to-date with the latest versions. I have located the Firefox support page labeled "Unable to install add-ons (extensions or themes)" and was able to work through the the list of potential issues and their solutions, to determine that every item on the list was either inapplicable or not the problem/solution. What am I missing?

Asked by #include <binary_glitch> 1 year ago

Answered by Paul 1 year ago

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pull to refresh odd behavior

Hi, let me describe my problem: I enabled pull to refresh gesture function and until recently it worked great. But I noticed odd behavior recently: To activate pull to r… (read more)

Hi, let me describe my problem:

I enabled pull to refresh gesture function and until recently it worked great. But I noticed odd behavior recently: To activate pull to refresh, one should "pull from top", right? But if I just drag from middle to top to just scroll through website, it refreshes as if I pull from top.

This happens only when I moved to new pages. For example, I clicked a post in reddit to open that post >> the post opens, I try to scroll the page to see post comments >> and boom the page refreshes. After that this won't happen in the same page.

I hope to find solution and currently disabled pull to refresh.

Thank you.

Asked by hsw2201 2 months ago

Answered by hsw2201 1 month ago

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Cant login to Firefox sync

Well, I scan the qr code, I login in the Website, it sends me to the account settings, and then nothing. Still not logged in to Firefox. Im using graphene OS, maybe it's … (read more)

Well, I scan the qr code, I login in the Website, it sends me to the account settings, and then nothing. Still not logged in to Firefox. Im using graphene OS, maybe it's some permission issue?

Asked by ludovitkramar 1 year ago

Answered by Paul 1 year ago

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I can't upload images on mobile

The upload photo button does nothing... on this page, on Reddit, Facebook too. I've tried clearing cache. I'm on latest android and firefox 124.2.0. I have standard secur… (read more)

The upload photo button does nothing... on this page, on Reddit, Facebook too. I've tried clearing cache. I'm on latest android and firefox 124.2.0. I have standard security enabled and permission is set to "Ask" for camera and storage. How do I make this work again?

Asked by sodapuddle 3 weeks ago

Answered by sodapuddle 3 weeks ago

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android backups?

the story here is I had my OS drive on my desktop completely fail, wouldn't write, wouldn't read, didn't have anything too important just games EXCEPT for the backups to … (read more)

the story here is I had my OS drive on my desktop completely fail, wouldn't write, wouldn't read, didn't have anything too important just games EXCEPT for the backups to my bookmarks, i got a new drive and installed firefox. when i logged in, my bookmarks weren't there and it synced with my mobile firefox and the bookmarks that i had before my OS drive failed on my phone also disappeared, Im just wondering if firefox mobile has backups of bookmarks and if It does how do I replace these backups on my mobile and if possible use the backups on mobile to fix my bookmarks on my pc.

Asked by mrsneekyninja 10 months ago

Last reply by Paul 10 months ago

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Can't disable/remove reader button from address bar in Firefox nightly on Android

The subject field basically. There is a button in the address field on some sites and it's very annoying to accidentally press the toggle now and again. I tried disabling… (read more)

The subject field basically. There is a button in the address field on some sites and it's very annoying to accidentally press the toggle now and again. I tried disabling it via about:config but no dice.

Asked by keisatsu 7 months ago

Answered by Paul 7 months ago

  • Solved

GOOGLE HOMEPAGE NOT LOADING ON ANDROID

Google homepage not loading on my mobile. Done all the recommended things, reboot, restart clear cache, uninstall, reinstall nothing works. My husband then checked his ph… (read more)

Google homepage not loading on my mobile. Done all the recommended things, reboot, restart clear cache, uninstall, reinstall nothing works. My husband then checked his phone and it is not loading on his either. Checked for updates and there are none available. We are running 121.0.1 Any advise or hepl appreciated.

Asked by susanelliott26 3 months ago

Answered by tonhu 3 months ago

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connecting to my account via firefox mobile

Hello, I cannot connect my firefox mobile, I get the following error: NetworklError when attempting to fetch resource. Note: My mobile phone have access to the internet… (read more)

Hello,

I cannot connect my firefox mobile, I get the following error: NetworklError when attempting to fetch resource.

Note: My mobile phone have access to the internet

Asked by jerome32 6 months ago

Answered by jerome32 6 months ago