Firefox for Android Support Forum

About 90% of the time, when I try to go to powerball.com on my android (12), it displays a message that "The request is blocked".

I don't know what the issue is but it's incredibly frustrating when I'm trying to check my numbers and I can't access this site.

What can I do to fix this?

Im really trying to understand how web broswer company that has been around since maybe 2002, has not make a firefox version for android tablet, version for firefox for pc,firefox for mac firefox for android phone, but there is none for an android tablet. Please help me understand why?

Hi,

Xiaomi 12, when reading a webpage in Firefox scrolling with the finger every 3-4 times the page does not scroll. Instead the address bar at the bottom pops. Lifting the finger and scrolling again makes the page scroll. This problems repeats.

Help would be appreciated because it is very annoying

Hello,

My firefox has started glitching like crazy. It's like it's trying to constantly resize itself. It has been happening since I opened it on pop-up mode on my Samsung Fold 5, but I've tried reopening it in pop up mode, and all other modes, restarting my device, reinstalling firefox, everything I can think of and it's still doing it. Some of my icons are a mess too. I really don't want to switch to another browser... Anyone have any bright ideas? Adding screenshots to show issue.

Kindest regards,

Matthew Trigg

I just got a new phone (Pixel 7a) and embedded videos have closed captions enabled by default in Firefox. Even if I turn them off while watching one video, they'll be back on the next video. I want them to just be off by default. It's not an Android setting as far as I can tell - I have all live captioning turned off and the video player isn't showing captions when I use Chrome to watch the same videos. Here's a link to a video that has captions on by default when I view it in FF for Android. I've also included a screenshot of the CC controls.

This is driving me insane. On mobile data (3,4,5g) Firefox will not open any websites, it just sits with a white page until eventually I get "connection reset". Every other browser on the device works fine though, and Firefox can access sites when on WiFi.

I have uninstalled and reinstalled the main app *and* installed focus,beta and nightly versions,all have the same problems. Permissions on mobile data are allowed.

I cannot even get a sensible log or network trace out of the browser as there are no Dev tools.

It sometimes feels like Mozilla are trying their absolute hardest to lose users, I even had had the old "browser uses 12gb of memory for two tabs" problem on desktop the other week.

So I got directed here after leaving an unfavourable review due to an ongoing issue that google had no answers for. The screenshot should show the problem. I don't not know what causes it, only that it feels random when it breaks. Cashe/data clearing doesn't help, only a full reinstall seems to fix it, but this gets annoying pretty quick. The issue is search boxes on websites become black, and the text looks weird. The only add-on I use is UBlock, and when I left the review, the app broke after just an hour after being reinstalled, before I even installed UBlock.

My phone is a Samsung Galaxy S20Ultra if that helps, though I'm due for an update, and haven't had the time to sort it.

Not sure what has happened but in the last 2-3 days I am no longer able to long press on an image or video in Firefox mobile browser to bring up options to save, share etc.

Happens on multiple websites including ones that worked previously, can't remember if Firefox updated in the last few days but the issue has only just started.

Have cleared cache, reinstalled, all permissions needed to save images/videos are allowed, but had no effect on this issue.

Im using Firefox android on my new pixel 7. I found that the 'add to home screen' option is not available on the ... List. I searched for solution. Someone say click on Install option. But there's no install option either.

The add to home screen is available on my old moto phone

Does anyone have this same issue and have a solution how to fix this? I very much appreciate all your help!

Whenever I enter fullscreen mode, the entire app minimizes itself and starts playing audio in the background. I have to reopen the app and reenter fullscreen in order to actually use fullscreen and it is extremely frustrating. Is there anything I can do to fix this?

I want to NOT open links in external apps, so I set the option "Open links in apps" to "Never", however Firefox keeps asking of I want to open the link in another app, so there is no difference with "ask before opening" option". Is there any way to not open links in apps without Firefox asking for confirmation?

117.0 Firefox for Android Release August 29, 2023

Your website says this is out but all links and the Play store still have 116, how do I get 117 since it fixes my password auto fill issue

Hi, how disable auto refresh on firefox app in android? If I have an opened page in firefox, I swich to another app, and swich back to firefox page, this firefox page autorefresh, and I need to scroll again, search where I was before swiching. It is possible to disable this option, autorefeesh, for keeping page at swiching in apps. If I am offline, and open an firefox page, this page will be lost...is no good.

Thank you

Hi,

All of a sudden I started getting a strange download indication which didn't show up when I looked for it. Since then, when I press "+ New Tabs," a new tab doesn't open. A new tab opens only when I've clicked on a new link for a topic.

I cleared the cache, restarted my phone twice and un-and re-installed Firefox twice. I was originally synced with Firefox on my other phones, but I don't want to sign in again with that email until this problem is fixed. I haven't opened Firefox again on my previous phones since this all started. I'm going to cry if those versions are "infected" with this problem as well. I just can't erase all the data I've previously accumulated within Firefox on those devices, either.

Now I've looked in Firefox Support for this problem and I've looked again and again for a way to restart in Safe Mode, but I can't find it. Could someone please help me diagnose and fix this issue?

Specs: Android 13 Pixel 5 with latest version of Firefox installed.

Issue: This problem has existed for months for me.

audio stutters or more so swiftly cuts in and out.

Sometimes the video itself stutters/lags.

Taping the full screen icon puts the app in the background. Upon reopening it, the entire app looks like it's hanging off the side of the screen.

Example attached.

in this case, when I try to open ao3 from gmail links, the website just gets stuck loading (the lock symbol also has a slash across it). i try to open link in Firefox but same problem. (im on mobile btw)

i can access the same webpage just fine if i find it by searching manually in Firefox though

other website links work fine, and this problem only started maybe a few days ago

I was told to ask for support here rather than at bugzilla.

User Agent: Mozilla/5.0 (Android 10; Mobile; rv:109.0) Gecko/116.0 Firefox/116.0

Steps to reproduce: 1. Install Fennec from F-droid 2. Open browser 3. Observe splash screen 4. The original logo is back

Actual results: 116.2.0 changed the startup splash screen back to the regular logo. I actually rather liked the minimalist splash screen logo we had for a few weeks prior.

Expected results: Is there a flag in the config that I can change to get back the minimalist logo?

When the "Google Search Fixer" addon is installed and the "Pull to refresh" gesture is enabled, I am not able to freely scroll up on the search results page. After scrolling animation finishes, if I try to scroll up, the browser thinks that I want to refresh the page, therefore the input is sank.