Firefox Support Forum

Dear Sir/Madam

I have set up a new Microsoft Surface pro 7 with fresh Win11 23h2 and office installation.

The latest Firefox 122.0.1 has been downloaded.

Problem:

When i sign in to my Microsoft 365 account for the first time everything goes smooth and get all authentication steps.

BUT

1. I never reach the Microsoft 365 page and return back to Microsoft log in page

"https://www.office.com/?trysignin=0"

2. if I insist in Trying I get in a loop and i get the error message "AADSTS50196 authentication error,"

3. I have tried to clean Cookies cash. The only difference now is that i do not get in that indefinite loop but i have to reenter the sign in credentials and again reach the log in screen.

4. I have entered the office.com, Microsoft.com, hotmail.com as trusted sites but problem same

5. No issues in that particular Surface pro to sign in Microsoft 365 site via edge

6. No issues to sign in Microsoft 365 in my other computers via Mozila. It happens to that particular surface new installation

Any help/Troubleshooting will be appreciated

one of the extensions/addons i use added a keyboard shortcut(not the official firefox kind) to a web site that i use. WHEN-6wks ago. a popup window offered/added shortcut. the site isn't broken but one part doesn't work anymore. i have pictures but couldn't take screen shhttps://photos.google.com/share/AF1QipPjwndOJQUGEu2cuEgX8u0xNDvfPUZ7CyTb8e075llPcGObOh_n8HAAKmVayLHlOQ?key=NW9RcEx4VGs5cGlVOURzMkR3cEZUVU14U2tKdTV3ot. my name is daniel-you can email me -- thisfromyou@gmail.com. thankyou.

Every time I update Firefox I find it has taken over opening pdf files. Yes I know how to fix it but it is a pain having to do that after every update. How do I fix this other than stopping all Firefox updates?

For a few months now, on different sites, the backround is fully black on black text and I can't use it at all, so I have to enter on Chrome to use it. I tried reseting the cache and booting in safe mode, but it doesn't seem to work. I changed things like themes and made the site be able to choose its own, but nothing seems to work. One option I found online but I'm not to happy to try is to make another profile, but I have all my passwords and bookmarks on this profile.

Can someone please answer how to reset firefox size after you've been using a bigger screen and go back to the laptop the top bar is lost way up and I cant catch it to move it to resize the firefox window. Using Fn and F11 to go into maximize mode doesnt help me at all cuz I end up in full screen on the FHD screen but cant grab and drag the window to resize it again - and please NO comments about using FN and F11 again. This is an issue thats been since years - cant figure out why ppl who are tryin to help think others dont know the difference between maximization and the window being bigger than the laptop screen and being lost. So FIREFOX key-shortcut for window size reset URGENT PLEASEEEE - Im having this issue couple times a week. To fix it I gotta go again to the bigger screen reduce the size of the window and then disconnect - which is soooo horrible.

I have at least some computer knowledge but not enough to understand the link on the crash report that says what this report means. Is there a cliff notes version of why my firefox keeps crashing. I have link to the page so I am not sure what info is needed to help me. I can give screenshots or link info. I'm not sure if it's safe to post everything on report or what is necessary.

I am unable to login to the DVLC. I get as far as the enter reg number of a car to check it,s been taxed. Then after I input the reg number the next page tell me it is an insecure page. This also happens on my laptop. On both desktop and laptop I am using firefox with duck duck go as an add on. However. In using my mobile with the stand alone duck duck go browser, I can log in and complete the task. This points to a problem with Firefox. Any advice's. This seems to be recent as I have used the laptop and desktop to use the check for a taxed car system ok in the past.

Ancestry.com freezes up under Firefox. Cannot manipulate trees. Get message that says page is slowing Firefox down. Works under Chrome.

Description When trying to move an action, anywhere, in the Logic Apps Designer View it displays a 'nope' circle (🚫) and will not move the action.

This occurs on multiple tenancies for multiple clients and is affecting my ability to easily produce work for them.

Logged Elsewhere? I have raised this with Microsoft, here, and am assuming that this is the best place to raise it with yourselves, here.

Steps to Reproduce the Bug or Issue

1. Build Logic App with actions
2. Ensure that there are parallel tasks
3. Attempt to move an action

Additional context Further Details

This was working a week ago or so.

I have also seen issues with the V2 Designer in Power Automate, too. There the 'experimental features' expression builder does not fulfill autofil on function suggestions or quote closing.

This makes me concerned that it might be a more pervasive change in how javascript is being handled by the browser, rather than changes at Microsoft's end.

However, I would not put out of my mind that they are restricting FireFox functionality due to new designers, and browsers, etc.

FireFox Type: Nightly Version: 124.0a1 (2024-01-31) (64-bit) Add-ons: Multiple-Account Containers

Edge Type: Microsoft Edge for Business (Chromium) Preview releases: Yes Version: Version 122.0.2365.16 (Official build) stable app, beta channel (64-bit)

Unfortunately it is not listed here: https://support.mozilla.org/en-US/kb/how-set-tab-pickup-firefox-view#w_set-up-firefox-view How to switch to firefox view (first tab where all your windows and tabs are) with a hotkey!

Could you kindly advise? WashingtonPost.com does NOT ask to accept cookies even after I deleted all cookies, website data and cache (but in Opera it does ask for cookies), after Firefox automatically deleting cookies and website data after closing Firefox, and after cleaning cookies, website data and cache with Ccleaner — WHY? Which mechanism of Firefox is exploited by WashingtonPost.com? And what should I do? Thank you!

I want to find to get rid of this or find the source of this so I can delete it.

In "about:policies" there are 2 Active Policies: "DisableTelemetry", and "DisableDefaultBrowserAgent" Also, in "about:policies" I'm not sure if it's related, but there is a long list of policies there too.

Where is the 'MENU' button on Win 11 pc. I need to update my email address and your instructions ask to click 'MENU' button. My NEW email address is:

xxxxxxxx@gmail.com

(email address removed; please do not post personal information on a public website; Forum rules and guidelines)

audio is out of sync with videos when streaming, problem not present when using other browsers? The audio is ahead of the video feed. It onlt takes a couple of minutes before it is totally unwatchable.

No crash report, no trace, no anything. I click "Save [insert] as...", and Firefox hangs and stops responding. Windows automatically shuts it off when clicking. Launching Firefox again sometimes says there was a problem reloading the session, but that's not guaranteed.

This is going to start out sounding like a Google problem, but please read the whole thing. I have a new Windows 11 Dell, and I normally run Firefox. When I wasn't able to attach a file to a gmail email I went to Google Account Help. It suggested that I delete cookies and cache, which I have now done several times. Now the problem is that I can't get to Gmail from Account Help. I have deleted everything that Firefox History will let me delete, and no matter how I try to get to it I cannot get to Gmail. It keeps me in Google Account Help.

Here's why I think I have a Firefox problem. In frustration I opened MS Edge. It let me get to Gmail, and it let me attach the file to my email. It seems to me that if I were having a Google problem, it wouldn't matter which browser I was in. As soon as it saw my email address it would put me in the same place. That's my reasoning anyway.

Please Help!!!