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firewall

Often I can't access content indicated by a link in an article or email. I tried turning off the Firefox firewall, but it made no difference. Now I am unable to turn the … (read more)

Often I can't access content indicated by a link in an article or email. I tried turning off the Firefox firewall, but it made no difference. Now I am unable to turn the firewall back on.

Asked by dockhall 4 months ago

Last reply by dockhall 4 months ago

'Your browser is being managed by your organisation'

'Your browser is being managed by your organisation' This appears at the start of settings on my computer, which is a personal computer & not an organisation. The is… (read more)

'Your browser is being managed by your organisation' This appears at the start of settings on my computer, which is a personal computer & not an organisation. The issuer name of the certificate is 'Internet Security Research Group' - Common name ISRG Root X1. Subject name organisation is 'Let's encrypt' (R11). I have recently been finding a frequent inability to access websites, such as DuckDuckGo search , as well as others, being labelled inaccessible. This is often followed by a loss of internet signal, and I have to shut down completely, then restart. I am beginning to suspect that ISRG Root X1 / R11 are responsible for limiting internet access by my personal computer. How do I turn off this organisation and Your browser is being managed by your organisation' from my computer, please?

Asked by tcmayes09 3 months ago

Last reply by cor-el 3 months ago

Nord VPN not recognizing Firefox version 130.

Nord VPN not recognizing that Firefox is on version 130. It keeps thinking that I am on version 128. I have Nord techs telling me what to do with their app but nothing I … (read more)

Nord VPN not recognizing that Firefox is on version 130. It keeps thinking that I am on version 128. I have Nord techs telling me what to do with their app but nothing I have done, even a complete new install of Nord, is fix ing the problem. They have suggested I get in touch with Firefox so here I am. OS Win10 home. It is also happening on my lap top with Win 11

Please send a reply to [edited from public] I tried to tick the box to get an email but it is not or appears to not be working.

Asked by Brian 4 months ago

Last reply by James 4 months ago

  • Solved

How to Delete Anysearchmanager

Anysearchmanager (ASM) now appears as my search engine when I log on even though duckduckgo is still designated as my default in Firefox. At no time have I elected to us… (read more)

Anysearchmanager (ASM) now appears as my search engine when I log on even though duckduckgo is still designated as my default in Firefox. At no time have I elected to use the unsecure ASM. It does not appear in my applications folder and I can't get to it via disable/delete extensions in Firefox. I can still access duckduckgo if I manually override ASM, but that is a pain. And ASM does not show up on Malwarebytes scans.

How can I purge ASM?

Thanks for your help!!!

David

Asked by jonesds52 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

Pop Up ?

What is this window called? When this window started popping up a couple of months ago, I noticed a couple of odd things happening on a website I go to. It would not let … (read more)

What is this window called? When this window started popping up a couple of months ago, I noticed a couple of odd things happening on a website I go to. It would not let me pay them. It would look like it was going to then a white screen would pop up ans say" if you see this window then you ...........". I then have to pay on the phone or chrome. I have whitelisted the site but still does it.

Asked by miso1 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

FF is sluugish when compared to Edge and Chrome

When I run a internet speed test Edge and Chrome are consistently in the 80's range. When I run FF the speed is in the 60/s. It's causing downloads to get hung up. What c… (read more)

When I run a internet speed test Edge and Chrome are consistently in the 80's range. When I run FF the speed is in the 60/s. It's causing downloads to get hung up. What can I or FF do about this?

Asked by arejfour 1 week ago

  • Solved

Browsing data and Cookies. Not deleting.

Hey all. Please help. Periodically I delete my cookies and site data thus... Preferences/Privacy & Security/Cookies and Site Data/Clear Data. I used to use an add o… (read more)

Hey all. Please help.

Periodically I delete my cookies and site data thus... Preferences/Privacy & Security/Cookies and Site Data/Clear Data. I used to use an add on for this but it stopped working.

Today it says I have "Temporary and cached files 1.3 MB". But it says that after Clear Data. It says it after I quit and restart Firefox. And I still says it after restart the computer. My Manage Data... and Manage Exceptions... boxes are empty. I have tried running Antivirus Zap Pro, which doesn't find anything sinister. How can I get rid of it... whatever it is? Can I access the folder and delete it manually?

I'm on an old Macbook Air, running Monterey. With the latest Firefox 132.0.2

Thanks in advance.

Asked by strewth101 2 months ago

Answered by strewth101 2 months ago

  • Archived

Cached Web Content (320kb)

I cannot clear this cache to zero no matter what I try. How can I clear this cache. It just started happening after a recent update. I clean my caches after every use b… (read more)

I cannot clear this cache to zero no matter what I try. How can I clear this cache. It just started happening after a recent update. I clean my caches after every use but not any longer.

Asked by Jason Allen 2 years ago

Last reply by cor-el 2 years ago

  • Archived

How to make attached files in email open up without requiring saving the file before viewing

Recently, I purchased some software to scrub my hard drive due to my Dell Desktop running slow. That is when the way I normally access emailed attached files changed. N… (read more)

Recently, I purchased some software to scrub my hard drive due to my Dell Desktop running slow. That is when the way I normally access emailed attached files changed. Normally, if I receive a WORD or EXCEL (MS file) in email, I can open the email and access the attachment without having to download and save to my desktop or hard drive. I have changed all settings in the Privacy Area / Trust Area of MS but this did not change anything. MS Representatives stated I would need to use Outlook to make this work, but I know it will work without using Outlook. I think the Scrubbing / Cleaning software I purchased changed a setting with my email for safety purposes since there is risk in opening a file directly from email. Any suggestions on how to change back to how this worked previously - without having to download and save the file? Thanks for your help.

Asked by Will Phillips 2 years ago

Last reply by Terry 2 years ago

  • Archived

transfering logins from one profile to another profile

How can I transfer the logins file from an old profile to a new one? When I search online all I get is references for transferring Firefox folders to another computer. An… (read more)

How can I transfer the logins file from an old profile to a new one? When I search online all I get is references for transferring Firefox folders to another computer. Any help gratefully appreciated.

Asked by mlp43 2 years ago

Last reply by TechHorse 2 years ago

  • Archived

Somebody has control of my browser

My address line is red, and their is an icon which say: browser is under remote control, reason: DevTools. I am not sure how to fix this, or what to do about this. I do… (read more)

My address line is red, and their is an icon which say: browser is under remote control, reason: DevTools.

I am not sure how to fix this, or what to do about this. I do not know if I caused this myself. Please let me know if anybody can help.

Asked by LadyRedLight 2 years ago

Last reply by cor-el 2 years ago

  • Solved
  • Archived

I keep having to sign in when opening Google search page

and not only that, when I click on sign in - it shows me a work email address that I rarely use - not my Firefox account / main email. I have to click NEXT then change em… (read more)

and not only that, when I click on sign in - it shows me a work email address that I rarely use - not my Firefox account / main email. I have to click NEXT then change email address from the drop down menu. I followed the setting attached. but it's still does it. I close Google tab, then go back and im signed out again! It's extremely annoying. How on earth can I fix this?

My tech info: Macbook Air Mac OS 12.2.1


Rebecca

Asked by rebknell 2 years ago

Answered by jonzn4SUSE 2 years ago