Firefox Support Forum

I have tried the scaling options and it makes no difference. For PDF files, I save them. For webpages, I need to workaround and use Edge or Print Screen and past into a Word document.

I am newly running Windows 10 and reinstalled my printer drivers for HP 4520.

Thank you.

Windows auto-updated and my bookmark toolbar disappeared

I still see all of my bookmarks in the "Bookmarks" list, but none of them appear across the top of my screen, where they usually are and I can't put them back.

New computer, running Windows 11, McAfee LiveSafe came with for 30 day trial. I use Firefox, have since 1997. Just added Mozilla VPN. Old computer ran Xubuntu. Windows 11 needs antivirus because it's Windows. So. How compatible are McAfee LiveSafe and Firefox with Mozilla VPN? What suggestion, if any, does Mozilla have for an antivirus program that will work well for Windows 11 but not mess with Firefox and Mozilla VPN? Thank you.

It appears web sites can track my activity on their site. How do I make it so a given web site can't track me? Does Firefox have a setting that makes it more difficult to track me on a given web site? I've seen where a VPN, not sure what that is, can be of big help. How do I initiate a VPN and are there free VPN's? When I visit this particular site it states, "from your site login activity" and goes on from there what they want to do. How do I make it more difficult for a web site to be able to track my log in activity? Will a VPN solve this problem? Or, does Firefox have various accessories that can do the same thing? I know deleting cookies with this particular site does not solve the issue for me. Can someone help? Thank you.

Since the update that changed the cookie management, I have not been able to delete just my cache without losing all my cookies & login information. I'm no longer able to automatically sign into a bunch of my sites.

after upgrading to the latest version of fire fox I cannot access the router setup page. I think that the versions after v97 require TLS 1.2 or later. My router apparently does not support this. How can I access my router to update it's firmware. If I can't access the setup pages. Is downgrading to a version before v97 an option? is there any other work around. I want to establish a http:// not https:// connection with the router.

When I open https://www.washingtonpost.com/ it loads but after a few seconds it goes blank. This started a few days ago and only happens on firefox.

I have no audio in youtube when using Firefox only. Audio works fine in other browsers.

I am tech-challenged and this has been going on for a while, but I now really need to use youtube, but do not want to use a browser other than Firefox.

Thank you.

I am still stumped as to why Firefox crashes, IF and that's a big IF, my session is restored, why my tabs are blank but the website names are still on the tabs. Click to reload sometimes works, while other times it doesn't. Google, Facebook, Twitter, WordPress websites I am logged into and others will not load anymore for at least an hour. The only way to access them is to open a private window. What is happening to this browser that causes these sites to not load anymore? Any clearing the browser history/cache doesn't bring these sites back. They will only come back an hour after the crash. I've also cleared my ISP cache too (ipconfig/flushdns).

I wanted to print out an order placed online but could only print part of it.

The order took up about 1.5 pages when displayed in Firefox, but I could only print the upper 2/3 of it. That’s all the Print Preview displayed. It was cut off at the bottom. There was no option to print the missing lower third or a second page.

I can scroll Firefox to display the lower part but Print Preview still shows only the upper part.

I can change FF’s scale to 80% in order to show the whole order on the screen, but Print Preview still only shows the upper part.

I can scale Print Preview to 70%, but then it’s difficult to read.

I don’t recall having this problem with earlier versions of Firefox.

How can I print my order on 2 pages so that I can read it?

My images look all glitched out and scrambled. It wasn't like this before, and I don't remember if I changed anything in my about:config.

I've included what they look like.

FF updated yesterday with the new Ubuntu 22.04 (Pop) update to 99.01. Since the update the volume control inputs are essentially disabled on all web sites, and they default to max - even when muted.

Example - youtube - all videos play full volume Reddit - even muted videos play full volume

The volume can now only be controlled by the system slider.

The same behavior does not occur in other browsers - e.g. Chromium, Opera, etc.

Can anyone assist?

YouTube TV won't load in my Mac OR my Windows Firefox.

Error: "Please use the latest version of Firefox to watch YouTube TV on your desktop."

I'm running 99.0.1. Enhanced tracking off. Extensions off.

YouTube support has been no help! Any ideas here?

Thank you.

not able to sign in on my account or track packages on FEDEX website. I talked with FEDEX and they say to try another browser and when I do the site works. I have tried taking off enhanced tracking and restarting in safe mode I cleared cookies and all. Is there a fix for this?

Firefox on PC doesn't load any sites, not even 192.168.0.1. Not even in Troubleshoot Mode Yesterday it worked.

Firefox is the only browser with this issue. Chrome and Edge work fine

Firefox on my Android phone works fine as well

I tried following these articles but they didn't help:

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

After the most recent update to the browser, I am no longer able to successfully login to many websites. Example for me include: Xcel Energy, Aol Mail, my local City Utility website and no doubt others I have yet to discover.

I know this is a browser dependent issue because Google Chrome is still able to access these sites just fine, but after the latest update to Firefox it no longer can.

It's able to load the login page and the site, but login in specifically returns either an error that shows on the webpage, or the URL displays some form of error code. Or in AOLs case it simply says "Uh oh. Looks like something went wrong. Please try again later." with a length authorization error code in the URL.

Any help with this would be appreciated. I've cleared Cookies, Cache, Active Logins and every other History Clearing option set to "Everything" as the length of time back to clean-up.

Like I said, this is a Firefox dependent issue due to Chrome accessing these sites just fine. I'd rather stick with Firefox over moving to Chrome but if no one can solve this problem then I guess it'll finally be time to ditch Firefox sadly, even though I've been using it since the early 2010s.

Hi, I tried to download a script but Firefox warned me it had a virus / malware. So I immediately put it in trash, emptied trash, restarted my Macbook and used Bitdefender to scan my Mac. Fortunately it detected no viruses. So I think I'm good (Hopefully!)

But, every time I open Firefox now, a little window appears at the top showing my last download and telling me it had a virus or malware - I'm posting a screenshot of this. I removed it from my history, and cleared the preview panel, but it still pops up. To be clear, this only happens when I completely close Firefox and reopen it, not when I just open new windows or tabs.

How can I get it to stop popping up with this message? Also - one other oddity, each time I open Firefox, it says the time this script was downloaded matches the time I open Firefox (as opposed to when I actually downloaded the pdf - about an hour ago)

My microphone does not work properly in Firefox, it sounds very low and bad.

I have a Corsair HS35 Stereo headset and my sound driver is Realtek HD Audio 2nd output.

I have tested my microphone in other browsers and other kind of applications like Google Chrome, Brave, Windows Voice Recorder, WhatsApp Desktop, etc. and the microphone works fine. It only works badly in Firefox.

I did the test with a portable version of Firefox, and, as with the installed version, the microphone was malfunctioning.

I've also noticed that Firefox lowers the microphone volume automatically (how do I prevent this?), yet even if I turn it all the way up it still sounds very low and bad.

What can I do about it?

Thanks for the answers