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  • Archived

new hard disk

I have had to install a new hard disk. I have installed Firefox and logged into my Firefox account. What I'm missing is the migration of my toolbar, menubar, & bookma… (read more)

I have had to install a new hard disk. I have installed Firefox and logged into my Firefox account. What I'm missing is the migration of my toolbar, menubar, & bookmarks. What do I need to do.

Thanks

Jan Laury

Asked by janlaury 9 months ago

Last reply by Paul 9 months ago

  • Solved
  • Archived

Firefox tabs crash more and more often, meanwhile unusable - even in save mode

Since a week or two my Firefox tabs are crashing more and more often. At work on MacBook and at home on PC. Deleting the cache and cookies and even starting in Safe Mode… (read more)

Since a week or two my Firefox tabs are crashing more and more often. At work on MacBook and at home on PC.

Deleting the cache and cookies and even starting in Safe Mode are not helping - in fact while writing this very message had 5 crashes meanwhile!

Don't know if you can access the crash report: https://crash-stats.mozilla.org/report/index/4cd570db-d90d-4fcb-aee6-0a1660230818

Asked by spieltmit 9 months ago

Answered by spieltmit 9 months ago

  • Archived

New Password Manager issues

Hi, Many websites are updating their security protocols, for example United (screenshot below), no pins, usernames or emails to sign in. After updating passwords yesterd… (read more)

Hi, Many websites are updating their security protocols, for example United (screenshot below), no pins, usernames or emails to sign in. After updating passwords yesterday I made the changes in Firefox Password Manager. Now it seems these new passwords don't work. Has anyone else report this? Thank you very much.

Asked by Jim 9 months ago

Last reply by Dropa 9 months ago

  • Archived

Uninstall/Re-Install (No bookmarks saved)

My Firefox was completely not working so according to the Firefox Support page, I uninstall and then re-installed Firefox. It is working fine now except I have none of my… (read more)

My Firefox was completely not working so according to the Firefox Support page, I uninstall and then re-installed Firefox. It is working fine now except I have none of my bookmarks anymore. I have tried every suggestion that is on the support page and there is NOTHING coming back. The instructions stated that my bookmarks would not be erased if I followed the instructions, which I did. I NEED HELP FINDING ALL OF MY BOOKMARKS!!

Asked by deder01 9 months ago

Last reply by Dropa 9 months ago

  • Archived

Accidentally blocked a website - How to Unblock

I accidentally blocked the DrJava website due to not paying strict attention to what I was doing on the screen when using Firefox to go to this site - www.drjava.org. I d… (read more)

I accidentally blocked the DrJava website due to not paying strict attention to what I was doing on the screen when using Firefox to go to this site - www.drjava.org. I don't know how to reset my access to this site and this site only. Is there a method I can accomplish that will reset this ONLY blocked site on my Firefox and Dell PC. Thanks in advance.

Asked by royski45 9 months ago

Last reply by zeroknight 9 months ago

  • Archived

Cant sign in to account, says "Valid Email Required" even though it is the correct email

I am signed in with this email on another computer. The only idea I have is firefox is rejecting the email format before even checking the email. Please help, thanks. … (read more)

I am signed in with this email on another computer. The only idea I have is firefox is rejecting the email format before even checking the email.

Please help, thanks.

Asked by dadicim430 9 months ago

Last reply by Terry 8 months ago

  • Archived

Send tabs to other devices

I used to be able to send tabs between my devices, say when I go from my home computer to my laptop. This option seems to have gone missing, like I don't even see the opt… (read more)

I used to be able to send tabs between my devices, say when I go from my home computer to my laptop. This option seems to have gone missing, like I don't even see the option when I right click on a tab. What happened to this option? Did I somehow disable it? Can it be restored?

Asked by SandyLoams 9 months ago

Last reply by Paul 8 months ago

  • Archived

Keeper Ext

8/18/2023 1340 Firefox ver 116.0.3 64 bit Keeper ver 16.6.0 I am still unable to use Keeper Ext. When I go to sign on screen for any of my saved websites, place the mou… (read more)

8/18/2023 1340 Firefox ver 116.0.3 64 bit Keeper ver 16.6.0

I am still unable to use Keeper Ext. When I go to sign on screen for any of my saved websites, place the mouse in the sign on screen, nothing comes up for me to click on as before. On automated sights, nothing happens either. Can you advise estimated completion time?

This is what Keeper says:

Monitoring - We have pushed a new version to Mozilla (16.6.1) which is pending review to address autofill issues on Firefox. Aug 17, 2023 - 22:33 PDT Identified - We are aware of login and filling errors with the KeeperFill browser extension on Firefox. This issue is randomly occurring during initialization of the extension. Restarting Firefox when this occurs may temporarily resolve the issue. We have pushed a new version to Mozilla (16.6.1) which is pending review. Mozilla should release the update within 24 hours. Aug 16, 2023 - 11:24 PDT

Ron Armstrong [removed email from public]

Asked by Ron 9 months ago

Last reply by James 9 months ago

  • Archived

Access to Medical info

After recent update I cannot access my Medical Info online. This is the error message I receive. Secure Connection Failed An error occurred during a connection to epic… (read more)

After recent update I cannot access my Medical Info online. This is the error message I receive.

Secure Connection Failed

An error occurred during a connection to epicpnwmychart.optum.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Jane

Asked by Jane 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Archived

Google Voice echo

There appears to be an echo for recipient of calls when I use Google Voice through Firefox. When I call people, they hear an echo of their own voice. I hear them fine. Th… (read more)

There appears to be an echo for recipient of calls when I use Google Voice through Firefox. When I call people, they hear an echo of their own voice. I hear them fine. This just recently happened which I'm wondering if it has anything to do with the last update installed. I tried a different browser and it works fine. Please help.

Asked by catkeystar 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Firefox 116.x fonts are smaller

with the 116 series of Firefox I've noticed the rendered page fonts are smaller, I now have to zoom to 130% on some sites that were fine Is this a build parameter ? … (read more)

with the 116 series of Firefox I've noticed the rendered page fonts are smaller, I now have to zoom to 130% on some sites that were fine Is this a build parameter ? Not important, slightly annoying Solutions

Asked by Galen Thurber 9 months ago

Last reply by zeroknight 9 months ago

  • Archived

Firefox stopped marking links as visited.

Hello A few days ago, I have noticed that FF stopped marking links I've visited as "visited". Initially I thought that it's a website issue, but the same happened on mor… (read more)

Hello

A few days ago, I have noticed that FF stopped marking links I've visited as "visited". Initially I thought that it's a website issue, but the same happened on more than one page, including Google search.

I have tested those pages on other browsers, and everything works fine, so my conclusion is that it's an FF problem, but I don't know if it's my installation problem, or Update issue. Does anyone know anything about this issue?

Thanks

Asked by Luke 9 months ago

Last reply by cor-el 8 months ago

  • Archived

Ad blocker interferes in work

I cannot use my laptop to access my company network. The network keeps displaying "turn off your ad blocker". I must access the company network in order to accomplish my… (read more)

I cannot use my laptop to access my company network. The network keeps displaying "turn off your ad blocker". I must access the company network in order to accomplish my work. Can I disable ad blocker or grant access to the Keller Williams network? Please don't send me to Chrome !!!

Asked by Oscar 9 months ago

Last reply by Terry 8 months ago

  • Archived

Cannot paste text in Firefox in WhatsApp web window

I use WhatsApp in a Firefox web window so that I can copy, paste, and type using my keyboard. Suddenly beginning last week Firefox will not let me paste in the WhatsApp w… (read more)

I use WhatsApp in a Firefox web window so that I can copy, paste, and type using my keyboard. Suddenly beginning last week Firefox will not let me paste in the WhatsApp web window.

dom.event.clipboardevents.enabled is TRUE I still have the same issue in safe mode Ctrl-V, Shift insert, Right click & Paste, Right click & paste without formatting are all disabled.

It is only Firefox that has a problem (I can use WhatsApp in Chrome without issue). So far, it is only in WhatsApp (where paste is most important to me) that I have a problem.

I have Firefox 116.0.3 64 bit, the latest version, running in Windows 11, which is up to date.

Any ideas?

Asked by SEJohnsen 9 months ago

Last reply by James 8 months ago

  • Archived

Lost Copy and Paste Ability In Whatsapp Using Firefox

2 days ago I lost the ability to copy and paste a foto or image into my whatsapp using firefox. Then tonight I lost the ability to also copy and paste from the google tra… (read more)

2 days ago I lost the ability to copy and paste a foto or image into my whatsapp using firefox. Then tonight I lost the ability to also copy and paste from the google translator to whatsapp using firefox. As much as I hate to I went to my Microsoft Edge browser and both images and copying pasting text worked. So unfortunately it is definitely a firefox browser issue. I hope someone can resolve this soon! So I can return to using firefox. Thanks!

Asked by mcenand 9 months ago

Last reply by James 9 months ago

  • Archived

HTML5 download attribute not working at all on Firefox

HTML5 download attribute is not working at all on Firefox. I created a simple HTML Mark up like this: <a href="Will Logo.png" download>Download Image</a> … (read more)

HTML5 download attribute is not working at all on Firefox.

I created a simple HTML Mark up like this:

Logo <a href="Will Logo.png" download>Download Image</a>

When I click the link, it doesn't download the Image, it opens it in a new window.

I have tried it on Edge and Chrome and the result is the same-- the Image doesn't download. It simply opens up in a new window.

Is there some settings that I need to enable, for this HTML5 download attribute to work?

Regards.

Asked by Gamicord 9 months ago

Last reply by TyDraniu 9 months ago