Showing questions tagged: Show all questions
  • Archived

Bookmarks Menu and folders

how do i change the books marks menu from showing recent bookmarks to showing the traditional bookmark list including folders? tired of having to hunt for my bookmarks. t… (read more)

how do i change the books marks menu from showing recent bookmarks to showing the traditional bookmark list including folders? tired of having to hunt for my bookmarks. this setup is the dumbest thing ive seen.

Asked by atucci88 9 months ago

Last reply by Medhasree Suram 9 months ago

  • Archived

Preferences

(menu bar) Firefox > Preferences I see this in hundreds of links for help. But it does NOT exist. Please do NOT tell me to go to menu bar and click on Firefox. It is … (read more)

(menu bar) Firefox > Preferences I see this in hundreds of links for help. But it does NOT exist. Please do NOT tell me to go to menu bar and click on Firefox. It is NOT there. It just is NOT there. There is no tab, link, drop down or ANY thing that says Firefox. There is no tab, link, drop down or ANY thing that says Preferences. The menu bar is there. File Edit History Bookmarks Tools Help. But NO Firefox and NO preferences. I want my page to show the |||\ at the top. But I do not want the bookmarks tool bar at the top. I do NOT want Picture in Picture to show at the top. I do not want the bookmark star to show inside the url. Where and how do I fix these things???

Asked by fryque 8 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

  • Archived

How to delete credit card auto-fill data in Firefox for EUROPE-ean users?

Hello! So recently I made a purchase via a website with my credit card. Was a one time purchase and I want the credit card data to be deleted, but it keeps auto filling … (read more)

Hello!

So recently I made a purchase via a website with my credit card. Was a one time purchase and I want the credit card data to be deleted, but it keeps auto filling the form even after I deleted all cookies, browser history, cache and everything else. I searched forums that there is auto-fill credit card & address options but only in US and Canada and I am in Europe.

How do I delete this data stored in Firefox since it keeps auto-filling it even after I contacted the billing support to delete my information.

Thanks!

Asked by miha.tzar 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Facebook is so slow on Firefox

Hey every time i go to Facebook it keeps going super slow and continues to display the prompt bar where it says this page is slowing your browser down. to speed up your b… (read more)

Hey every time i go to Facebook it keeps going super slow and continues to display the prompt bar where it says this page is slowing your browser down. to speed up your browser stop this page.... well its every single page. and this is happening to me on a couple of computers. I have cleared cache and cookies. I've turned off enhanced tracking. I've also tried opening in a private window and still the same thing.

Asked by toadtheman 9 months ago

Last reply by zeroknight 9 months ago

  • Archived

Dragon extension of Firefox

I am disabled and have been using Dragon for writing and reading for more than 20 years. With the new update I cannot install the Dragon extension into Firefox and the lo… (read more)

I am disabled and have been using Dragon for writing and reading for more than 20 years. With the new update I cannot install the Dragon extension into Firefox and the longer. This means I will be no longer able to use Firefox as my web browser. This means I will be going to another editor! This is a shame because I've used Firefox even before it was Firefox! (Netscape)

Asked by mbbirnbaum 9 months ago

Last reply by mycosystems 7 months ago

  • Archived

Problem streaming Prime Video Freevee content since 115.0.1 update, still not fixed in 115.0.3

I now have 115.0.3 and this problem still exists. It was reported right after 115.0.1 was released. When watching FreeVee on a Windows 10 desktop it stops a short while a… (read more)

I now have 115.0.3 and this problem still exists. It was reported right after 115.0.1 was released. When watching FreeVee on a Windows 10 desktop it stops a short while after an ad plays. It looks like it loses the ability to stream the main movie while streaming the ad. After the ad it plays about 20 seconds of the movie, probably what was in the buffer before the ad started, and then it freezes. I get the circle wait icon, like what typically happens when the Wifi goes down. After a while a message appears saying the Internet is not working. See attached image. Then I get the message (see other attached file) saying Video Unavailable. We're experiencing a problem playing this video. For assistance, please go to www.amazon.com/videohelp. Close Player.

Asked by plutonium244 9 months ago

Last reply by zeroknight 7 months ago

  • Archived

"Video can't be played because the file is corrupt." But works fine in Chrome, Edge, VLC media player, ...

https://forum.skylords.eu/uploads/stronghold_bombardment.mp4 This file can not be played with error message "Video can't be played because the file is corrupt.", and ther… (read more)

https://forum.skylords.eu/uploads/stronghold_bombardment.mp4 This file can not be played with error message "Video can't be played because the file is corrupt.", and there is not even an option to download the file. Same file works fine in Chrome, Edge, VLC media player, ...

Asked by Kubik 9 months ago

Last reply by zeroknight 9 months ago

  • Archived

115.0.3 on macOS 13.5 failing to complete authentication with FIDO2 Security Key

I've been attempting to use FIDO2 w/ PIN support to log into Okta. This occurs with a pre-registered security key (Yubikey 5C NFC on most recent firmware) that has a PIN … (read more)

I've been attempting to use FIDO2 w/ PIN support to log into Okta. This occurs with a pre-registered security key (Yubikey 5C NFC on most recent firmware) that has a PIN already configured. This key works on all other browsers and devices without trouble. Firefox is unresponsive to Yubikey interaction after the notice "Touch your security key to continue with <company>.okta.com" and will eventually time out if I do not cancel.

On the other hand, I can register a new security key on Okta through Firefox on this device. When I go through the registration workflow, Firefox is responsive to all interactions, allowing me to enter my PIN and complete registration.

I have been able to replicate this issue on other computers and with a different user / security key.

Asked by clinton.campbell 9 months ago

Last reply by Medhasree Suram 9 months ago

  • Archived

Help! Lost hundreds of links with new update

Before this Firefox update I had an add-on or extension or something where you could click on it and it would close all tabs, but save the links in another tab, by date. … (read more)

Before this Firefox update I had an add-on or extension or something where you could click on it and it would close all tabs, but save the links in another tab, by date. Unfortunately I don't remember what it was called.

Thought maybe 'pin' something, but that's basically unsearchable as there is something else called pins.

It was great, cause you could simply go to the tab and see all of the saved links, by date. It opened up every time Firefox started and I never had an issue. Saved HUNDREDS of links and now it's just gone! No history of it existing. How do I get it back??? This is terrible. Tons of work stuff saved there.

-Yes, I understand bookmarks and have plenty of those and they are still there. -Not related to Pinterest, just think it was called Pinned or Pin Something.

TIA!

Asked by mattruscigno 7 months ago

Last reply by Dropa 7 months ago

  • Archived

Firefox doesn't release memory after closing tabs Bug 1362767

Bug 1362767 is still a problem, even with fission enabled which is apparently the default now. This is a huge problem when viewing videos on youtube and other similar vid… (read more)

Bug 1362767 is still a problem, even with fission enabled which is apparently the default now. This is a huge problem when viewing videos on youtube and other similar video server platforms. The memory usage by Firefox just accumulates and does not release even after several days. Eventually, Firefox needs to be restarted to release the mis-allocated memory back to the OS. (Win10, FF 115.03 64-bit, Intel I5, 32 GB RAM) A restart can cut total system memory as reported by Process Explorer in *half* or more (!!) depending on how many videos I have viewed since last browser restart using Process Explorer 'Kill Process Tree' function followed immediately by FF restart. It is no longer possible to use an older PC with 8 GB of memory with Firefox to view videos. It takes forever to load, then becomes so laggy that it is no longer functional and is even difficult to kill with Process Explorer because the Windows Explorer user interface gets forced to swap out. (This latter should never happen regardless of memory allocation and is the fault of Microsoft.) I am now using another PC with 32GB RAM and Firefox often pushes the physical memory allocation to well above 16 GB after viewing just a few hours of videos, and does not recover even after being idle and minimized overnight. I have 10 extensions installed. Four of these are video related: Enhancer for Youtube, Video Ads Blocker for Youtube, Video DownloadHelper, and Video Speed Controller. I have not found any improvement in memory allocation performance by selectively disabling extensions. Other people have been posting complaints about this problem for at least 6 years. It makes Firefox practically useless for systems of 16 GB or less. You need to fix this. It appears to be *your* problem; Don't try to deny it, please just make it better. I continue to use FF because of the very useful extensions and greater privacy features than what is available for Chrome.

Asked by dpasek 9 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

  • Archived

Regular Firefox (Win7 X64) wants to update to ESR

Hi. I just checked to see if there were an update to Firefox, for my secondary laptop. But for some reason it wants to update from "Version 115.0.3 (64-bit)" to "115.1es… (read more)

Hi.

I just checked to see if there were an update to Firefox, for my secondary laptop. But for some reason it wants to update from "Version 115.0.3 (64-bit)" to "115.1esr".

I have never used ESR in my life, so why does it want to update to ESR?

Is this expected, or is there a problem with this? It is intentional that I use my Windows 7 64-bit laptop.

Asked by Mikkel Trebbien (DK) 9 months ago

Last reply by James 9 months ago

  • Archived

Some or all characters not showing correctly

Hi all, I’m trying to make aware people of the recent Google movements to close gate the internet to their services and I suggest to folks to move to Firefox. One of my… (read more)

Hi all,

I’m trying to make aware people of the recent Google movements to close gate the internet to their services and I suggest to folks to move to Firefox.

One of my colleagues encounters a problem clearly visible on the image attached (it shows correctly on my mac).

It's not as bad on my mac, where I only have issues every now and then - I received an email this morning on my work email, and all the apostrophes were replaced with Registered symbol (R in a circle).

I noticed that not allowing websites to use their own fonts fixes the issue (unticking "Allow pages to choose their own fonts, instead of your selections above") but I would like to be able to view sites the way the developers intented rather than forcing my browsers default fonts.

Any ideas?

Many thanks

Asked by services26 8 months ago

Last reply by cor-el 8 months ago

  • Archived

Expanding Element Area with Stylus

After removing other elements, I'm left with a map, which I was able to expand to the top and sides, but not the bottom area. The site is https://earthexplorer.usgs.gov/… (read more)

After removing other elements, I'm left with a map, which I was able to expand to the top and sides, but not the bottom area.

The site is https://earthexplorer.usgs.gov/.

.

Asked by silly 8 months ago

Last reply by Paul 8 months ago

  • Archived

Youtube, Odysse, Twitch videos wont play

I am desperatly trying to play a youtube video, the on hover preview plays, but the video wont. I turned hardware acceleration of and tested in safe mode. I am using Fire… (read more)

I am desperatly trying to play a youtube video, the on hover preview plays, but the video wont. I turned hardware acceleration of and tested in safe mode. I am using Firefox version 115.0.3 from the AUR. pls help

Asked by j.frodermann 9 months ago

Last reply by zeroknight 9 months ago

  • Archived

Spell Checker not working

The spell checker isn't working for me. I've found old answers to this: "You can see which dictionary is selected if you right-click in a text area and open the Language… (read more)

The spell checker isn't working for me. I've found old answers to this:

"You can see which dictionary is selected if you right-click in a text area and open the Languages sub menu. At least one dictionary should be installed and have a check mark to indicate that it is selected.

   open the "Add Dictionaries" link to install a dictionary if you do not have one. 

The spelling checker is enabled if [X] "Check Spelling" in the right-click context menu has a checkmark.

You can enable or disable spell checking globally:

   Options/Preferences -> General: Language and Appearance: "Check your spelling as you type" 

You can look here for dictionaries:

   https://addons.mozilla.org/firefox/language-tools/ 

Note that for spell check you need a dictionary. A language pack provides string translations for the user interface.

   https://support.mozilla.org/en-US/kb/use-firefox-interface-other-languages-language-pack 

You can check the layout.spellcheckDefault pref on the about:config page.

   http://kb.mozillazine.org/layout.spellcheckDefault "'


But I don't understand what most of this means!

I don't find 'language' because I don't know where to find a "text box containing more than one line" I'd have thought this was one, but the option does not come up here when I right click.

I realise this is probably me being dense, but can someone help in simple terms, please? Thanks.

Asked by janet25 8 months ago

Last reply by James 8 months ago

  • Archived

Accessibility issue: Disable (animating) overscroll

I want to disable overscroll. For those who don't know: it's the bouncy animation when you use scroll using a two-finger gesture past the beginning or end of a scrollable… (read more)

I want to disable overscroll. For those who don't know: it's the bouncy animation when you use scroll using a two-finger gesture past the beginning or end of a scrollable region.

The bouncing is an animation, and with animations disabled on my system, having this animation is an accessibility issue.

I guess I could split this question in two:

1. Can Mozilla please change Firefox so that it doesn't do this animation when animations are supposed to be disabled? 2. How can I disable this overscroll behaviour manually, separately from other animations?

Asked by thany 9 months ago

Last reply by Beauty Shots 4 months ago

  • Archived

Youtube Progress Bar buffering bug

Hello team, After the most recent update I have been having issues with the Youtube video playback. Upon loading a video it works fine, however once I click on the progr… (read more)

Hello team,

After the most recent update I have been having issues with the Youtube video playback. Upon loading a video it works fine, however once I click on the progress bar to skip to a certain point of the video, the video pauses, the progress bar tracker gets set to 0:00, the video starts buffering and I have to click 3-4 additional times on the specific time I want to skip forward to, in order for the video to even continue playing. I have restarted my PC, cleared cache and cookies, re-installed the browser and nothing works. Mind you, when trying to watch videos on either Edge or Chrome, there is no such issue and the progress bar works fine. I really do enjoy Mozilla, but if this keeps up I will have to change browsers it is bugging the hell out of me.

Looking forward to receiving any help.

Kind regards, Petar

Asked by mercurrial 9 months ago

Last reply by zeroknight 9 months ago

  • Archived

Contrast and Thickness of Text is Unacceptably Low

Websites displayed in Firefox use ridiculously low contrast for their text. This composition box is a prime example. 30 years ago when my eyes were 30 years younger web… (read more)

Websites displayed in Firefox use ridiculously low contrast for their text. This composition box is a prime example. 30 years ago when my eyes were 30 years younger web sites tended to use BLACK TEXT on WHITE BACKGROUNDS, with fairly THICK FONTS.

Over the last 5 to 10 years websites and/or browsers have adopted much the terrible Apple Style used in its packaging: Light Gray Text on Lighter Gray Backgrounds *and* very Thin Fonts. Fortunately websites/browsers have not yet generally followed Apple's lead to the use of about 4 point fonts.

    I'm using:
         * Firefox Browser 115.0.3
         * MacBook Pro 15"
         * macOS Monterey  ver. 12.6.7

How can I greatly increase the contrast and the density of text displayed by the Firefox Browser?

Asked by Thomas A. Panfil 9 months ago

Last reply by Terry 9 months ago