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Most of my add-ons are missing from my toolbar after install on new system

The only icons I can see on the right hand side of my toolbar is the NoScript icon, along with the Save to Pocket, FF Account, Extensions and hamburger buttons. I shoul… (read more)

The only icons I can see on the right hand side of my toolbar is the NoScript icon, along with the Save to Pocket, FF Account, Extensions and hamburger buttons.

I should have about 12.

I just installed a new system, launched FF and set it up to sync with my account. Everything else appears to run fine - passwords, history, etc. The Tree Style Tab works fine too.

I have double checked the other solutions I found here, such as private viewing options, or trying to find the icons in the customize screen, but that's not the issue.

My other FF instances on other machines are still fine.

I just updated FF on this problem machine to 115.0.2 but no joy.

Asked by Adam H. 9 months ago

Answered by AliceWyman 9 months ago

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POCKET

Dear Support: How do I remove (not permanently-just toggle it off/on) POCKET from my Firefox HOME screen? I don't care for it but I don't want to permanently remove it e… (read more)

Dear Support:

How do I remove (not permanently-just toggle it off/on) POCKET from my Firefox HOME screen? I don't care for it but I don't want to permanently remove it either. I have tried going to the address bar and entering [about:config} and turning several [extension.pocket.xxxx] to [UNTRUE]. It made no difference.

Also, the 8 favorite boxes above POCKET, can they be locked so the favorites don't change UNLESS I want to change them myself?

Respectfully,

Walter J Baxter Jr

Asked by wb7usv 9 months ago

Last reply by James 9 months ago

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Unable to watch age restricted videos on Youtube with Firefox

As of a month or so ago I have been unable to watch age restricted videos on YT. The warning prompt appears asking me to verify that I want to proceed. When clicked, it s… (read more)

As of a month or so ago I have been unable to watch age restricted videos on YT. The warning prompt appears asking me to verify that I want to proceed. When clicked, it simply takes me back to the YT home page. Restricted mode is set to off and I am able to watch these videos in Internet Explorer with the same Google account. I have also ran FF in safe mode and it still takes me back to the home page.

Asked by maximus551 9 months ago

Last reply by maximus551 9 months ago

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Updating FF, using Mac 10.12.6: Will ESR happen automatically?

I have Mac 10.12.6 on an "early 2009" 27" iMac. I'm waiting for the new 27/32inch iMac until I upgrade hardware and operating system. The release notes with FF V115 say… (read more)

I have Mac 10.12.6 on an "early 2009" 27" iMac. I'm waiting for the new 27/32inch iMac until I upgrade hardware and operating system. The release notes with FF V115 say in part " Users on those operating systems will be migrated to the ESR 115 version of Firefox."

I want to clarify that when I update to FF 116, FF will automatically install the ESR version, or will I need to do this manually? Also, will this update take a long time, like FF will be installing a totally new (ESR) version, rather than "just" the usual update?

Asked by ChrisG 9 months ago

Answered by jscher2000 - Support Volunteer 9 months ago

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EvalError: call to eval() blocked by CSP in Mozilla firefox extention

My chrome extension is working fine and i want to make it compatible with Firefox as well. In the extension i have used eval method that is throwing error "EvalError: cal… (read more)

My chrome extension is working fine and i want to make it compatible with Firefox as well. In the extension i have used eval method that is throwing error "EvalError: call to eval() blocked by CSP".

I also tried to add below configuration in the manifest 3 file but still getting the CSP issue. ('wasm-unsafe-eval' is also not working.)

 "content_security_policy": {
   "extension_pages": "script-src 'self' 'unsafe-eval'"
 }

Asked by Ujjaval 9 months ago

Last reply by James 9 months ago

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addons account access still being blocked, who to contact?

I can log into my firefox account, but I am still blocked from logging into https://addons.mozilla.org/ who do I contact? Is this a ban? Is this an AWS geoblock? I've t… (read more)

I can log into my firefox account, but I am still blocked from logging into https://addons.mozilla.org/ who do I contact? Is this a ban? Is this an AWS geoblock?

I've tried clearing cache, fresh firefox log out from my Firefox account, still nothing

Asked by Galen Thurber 9 months ago

Last reply by Galen Thurber 9 months ago

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Bookmarks tool bar gone from left side, web instructions to restore it do not work

Hello; My bookmarks disappeared from the left side of my Firefox. I have tried all the suggestions on the web but none work. How do I get my bookmarks back on the left si… (read more)

Hello; My bookmarks disappeared from the left side of my Firefox. I have tried all the suggestions on the web but none work. How do I get my bookmarks back on the left side of FireFox? Thanks! Vik

Asked by vikw 9 months ago

Last reply by vikw 9 months ago

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Cannot remove address bar suggestions

Hello. I cannot remove the suggestions that appear in the drop down address bar suggestions list. Shift-delete does not work. Changing the search settings in tools does… (read more)

Hello. I cannot remove the suggestions that appear in the drop down address bar suggestions list. Shift-delete does not work. Changing the search settings in tools does not work. There is no three dots that appear next to the URL, or a pop up that shows up if I hover over the link. They are stubbornly embedded on that bar and refuse to leave.

The only thing that works is to delete all history, but I don't want to do that. There may be some solution where I micromanage site permissions on a site by site basis but that's way too much work, and should not have to do that.

The URLs on the list themselves are totally random. I cannot figure out how Firefox decided that THESE are the URLs to feature. I visited like once, in a long string of activity.

Anyway, my inability to perform a simple task like right-click-delete or demand that it "stop doing that" is making me claustrophobic.

Vers 115.0.2

Asked by McMike 9 months ago

Last reply by Nandla Links 5 months ago

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I have no audio output from Firefox.

I am using Windows 10 with Firefox as my browser. I've been using Firefox for 20 years with no problems. My Windows recently did an update and now I have no audio output … (read more)

I am using Windows 10 with Firefox as my browser. I've been using Firefox for 20 years with no problems. My Windows recently did an update and now I have no audio output from Firefox. Audio works fine with every other application including Edge. I have followed all instructions given in Firefox help. Nothing has worked. Any help would be appreciated.

Asked by ke6k 9 months ago

Last reply by Dropa 9 months ago

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Stop Google Translate from jumping to a certain page.

Google Translate keeps popping up on an online directory page. I did not install the Google Translate extension or set up anything for translation, but it jumps in and co… (read more)

Google Translate keeps popping up on an online directory page. I did not install the Google Translate extension or set up anything for translation, but it jumps in and covers the content. Please help me to stop it. Thank you. Please look at the screenshot.

Asked by janejuliejulie 9 months ago

Last reply by willjoe24421 9 months ago

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Constant Tab Crashes

Hey all, I have a few customers that use Firefox and the last month everyone has experienced an issue with tabs constantly crashing. Everyone is on the latest version an… (read more)

Hey all,

I have a few customers that use Firefox and the last month everyone has experienced an issue with tabs constantly crashing. Everyone is on the latest version and there really doesn't seem to be much rhyme or reason.

I've tried: -Doing a clean install -FireFox refresh -Disabling Extensions (we only use uBlock Origin) -New Profiles

Not sure if this is normal but there's nothing in 'about:crashes' after it happens (i assumed because it's just tabs and not the browser itself).

These are all Windows 10 machines.

Any help would be greatly appreciated!

Asked by jdp68 9 months ago

Last reply by Medhasree Suram 9 months ago

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Print icon goes to pdf, not printer

When I try to print using the icon in gmail, the dialogs I get are as shown. First I tap to open the attachment, then a printer icon shows up, then another tab opens, an… (read more)

When I try to print using the icon in gmail, the dialogs I get are as shown. First I tap to open the attachment, then a printer icon shows up, then another tab opens, and as seen in the last pic the only options I have in the dropdown or otherwise available are to open the file, not print it, even though I just clicked on the printer icon.

My settings in Windows 10 have the Epson printer set as default btw.


Thanks

Asked by etrozzell 8 months ago

Last reply by etrozzell 8 months ago

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Random crashes

Hello there. Ever since the latest update (to 115.0.2), I've been experiences random crashes. It's only happening with these 2 sites: https://www.mapsofworld.com/ and htt… (read more)

Hello there. Ever since the latest update (to 115.0.2), I've been experiences random crashes. It's only happening with these 2 sites: https://www.mapsofworld.com/ and https://www.buongiorno.sk/ (there may be more but I haven't discovered any others as of yet). I open the sites and FF immediately shuts down. And then, after I restart it, there are no crashes listed in the logs (about:crashes). I've tried everything. Cookies, cache, a "refresh", a fresh install and I've also checked my system and HDD for errors but nothing helped. Any idea what I should do? The problem seems to be on your side, not mine

Asked by holland25 9 months ago

Last reply by holland25 9 months ago

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missing theme preview pics etc.

hi, something happened to my themes. i can no longer see the preview/thumbnail of them, also the authors link is gone. i've been trying everything for hours, but couldn't… (read more)

hi, something happened to my themes. i can no longer see the preview/thumbnail of them, also the authors link is gone. i've been trying everything for hours, but couldn't find anything in about:config that worked. any help would be great, thanks!

Asked by davidw87 9 months ago

Answered by cor-el 9 months ago

  • Archived

Firefox has the wrong location for me

Firefox seems to think I am in Hot Springs Village, Arkansas. I am actually in New York and have no connection to Hot Springs Village, Arkansas. Google Chrome on the sam… (read more)

Firefox seems to think I am in Hot Springs Village, Arkansas. I am actually in New York and have no connection to Hot Springs Village, Arkansas.

Google Chrome on the same (Windows 11 Microsoft Surface Pro X) computer has the right location for me, as does Microsoft Edge. Checking my IP address with https://www.iplocation.net/ gives a location reasonably close to my real location and nowhere near Arkansas.

If I clear all cache in Firefox, it does go back to the right address - at the cost of a lot of annoying re-entry of routine information. But after a few days it goes back to insisting I am in Hot Springs Village, Arkansas.

Before I switch to Chrome, is there a way to fix this?

Asked by kjwinston 9 months ago

Last reply by zeroknight 9 months ago

  • Archived

Move Open Tab Position on Toolbar

Don't know what I did but somehow I moved my Open Tab Bar and it is showing under the Navigation Bar. I've tried the Customize Toolbar option but the TAB bars are not an … (read more)

Don't know what I did but somehow I moved my Open Tab Bar and it is showing under the Navigation Bar. I've tried the Customize Toolbar option but the TAB bars are not an option to move. How can I reposition Open Tabs?

Asked by momaearth 9 months ago

Last reply by cor-el 9 months ago

  • Solved
  • Archived

Shortcut to deattach tab into seperate window

Is there a shortcut to deattach tabs from one browser window so it turns into seperate window, so that you don't need to deattach tabs with clicking and dragging them wit… (read more)

Is there a shortcut to deattach tabs from one browser window so it turns into seperate window, so that you don't need to deattach tabs with clicking and dragging them with mouse?

Asked by crhe 9 months ago

Answered by jscher2000 - Support Volunteer 9 months ago