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Passwords Don't sync across devices

Hi I use Firefox on 2 mac and 1 IoS device. The passwords or saved logins don't seem to sync across devices, even though they are all logged in via my account. Kindly adv… (read more)

Hi I use Firefox on 2 mac and 1 IoS device. The passwords or saved logins don't seem to sync across devices, even though they are all logged in via my account. Kindly advise.

Asked by zubair.nizami 1 year ago

Last reply by zubair.nizami 11 months ago

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Solved - toolbar buttons in address bar

Hi, does anyone know what to do to make the background of the bookmarks icon and the reload icon the same as the icon with the site connection lock? I've exhausted all o… (read more)

Hi,

does anyone know what to do to make the background of the bookmarks icon and the reload icon the same as the icon with the site connection lock? I've exhausted all options in the userChrome.css and cant get the background to change. It's in hover state.

For reference I've added a couple of images, the first how the background is and the second how I would like it to look. I'm on macOS and latest Firefox 111.

Best regards,

Johnny

Asked by jstewen 1 year ago

Answered by jstewen 1 year ago

  • Solved
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How do delete search bar (which I did not install) on the bottom of the page?

Dear Mozilla team, how can I delete the search bar on the bottom of the page? I want to put information on top of the site, but my query lands in the bottom and I have to… (read more)

Dear Mozilla team, how can I delete the search bar on the bottom of the page? I want to put information on top of the site, but my query lands in the bottom and I have to put all back again in order to do the search. The search bar appears on the bottom left side of any website. It is very annoying and I don't need it. Even if I want to search for something, it does not give any further information. thanks for your help!

Asked by cuerpok 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Firefox not saving username/passwords v111.0.1

After the last upgrade, Firefox no longer saves my password information even thought I always click "Save". In my Privacy & Security - "Logins and Passwords" settin… (read more)

After the last upgrade, Firefox no longer saves my password information even thought I always click "Save".

In my Privacy & Security - "Logins and Passwords" settings, I have it checked to autofill. I am not using Private Browsing and the only extension I have is DuckDuckGo. I tried to remove that extension and try again, but it still would not save.

What else to check?

Asked by janineelewis 1 year ago

Answered by jonzn4SUSE 1 year ago

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Can I suggest a Firefox extension?

Is there some way to recommend an extension that's available in the Chrome Web Store but not available for Firefox? It's the only one I've found anywhere that does this,… (read more)

Is there some way to recommend an extension that's available in the Chrome Web Store but not available for Firefox? It's the only one I've found anywhere that does this, particular job.

Beanote will allow a sticky note to be made *anywhere* on a web page -- not in a sidebar -- and it will stay right where you want it. Or you can move it. Also, if there are tabs within a portion of that webpage, it will bleed through transparently to all of them. If you want to add it to another of these tabs, you just click on it and you can move it anywhere you'd like; again, it will stay there.

Asked by DorothyJ 1 year ago

Last reply by DorothyJ 1 year ago

  • Solved
  • Archived

Can't find Microsoft account password in Firefox

Hi, I use a PIN for my Microsoft laptop and I have forgotten my Microsoft account password. I don't want to change the password as my PC back-ups using Paragon software… (read more)

Hi,

I use a PIN for my Microsoft laptop and I have forgotten my Microsoft account password. I don't want to change the password as my PC back-ups using Paragon software "might" be tied to my current pin and password.

If I log into my Microsoft account with Firefox, I am prompted for an email address. After entering my address the password is automatically entered by Firefox. Great.

But the login details are not stored under Firefox - Paswords. There is no Microsoft entry in Passwords.

Where might the password it be stored?

Thanks Hans

Asked by hans31255 1 year ago

Answered by cor-el 1 year ago

  • Archived

Large performance regression in v112 on Linux

Using noVNC to access a wired LAN host on Linux using Firefox v111 uses ~5% CPU on an AMD 5600X. Upgrading to Firefox v112 causes CPU utilization in the exact same use ca… (read more)

Using noVNC to access a wired LAN host on Linux using Firefox v111 uses ~5% CPU on an AMD 5600X. Upgrading to Firefox v112 causes CPU utilization in the exact same use case to jump to ~35% with spikes over 70%. Additionally the responsiveness drops dramatically, and is difficult to use. I've tried a completely new profile with the default settings, and the results are the same. I've reverted back to v111 for the moment.

Asked by Jay Guerette 11 months ago

Last reply by Jay Guerette 11 months ago

  • Solved
  • Archived

HELP! Logins lost from profiles

This all started when i wanted to use a user.js file for firefox. I followed a youtube video to create a new profile to use the user script but I wanted to change the di… (read more)

This all started when i wanted to use a user.js file for firefox.

I followed a youtube video to create a new profile to use the user script but I wanted to change the directory so I deleted it, made it anew and somehow the default profile file that i used was gone (I realised this only later). I think I had somehow overwritten it, but its weird because in my trashbin i did not find anything.

When asking me to login to sync I gave my password but it said it was wrong i realised I was using a vpn so i turned it off and then it worked, however then it asked me for a confirmation code from my email wich I also gave but it still refused saying it was wrong, which it wasn't!

After that I gave up and made a backup of my profiles and resetted my password still thinking I had my old profile file. My logins were gone and copying and pasting the login.json with the key4.db files from other profiles didnt give them back.

Luckily am still logged into my mobile app where i have my logins but there is now a warning sign to reconnect to resume syncronizing and Im afraid if i reconnect its going to delete my saved logins on the app instead of using them.

What do i do now? Is there a way to export all my data from the mobile app? Do I need to copy my logins one for one? Or can everything be resolved by reconnecting?

Asked by anonymouseindahouse 8 months ago

Answered by anonymouseindahouse 8 months ago

  • Archived

Extension wiped all my saved passwords...

Hello, An extension just wiped all my freaking saved passwords How can an extension even do that what the f.... https://gyazo.com/bd7f50800006ae2bde71210bc9a6d99b is t… (read more)

Hello,

An extension just wiped all my freaking saved passwords How can an extension even do that what the f....

https://gyazo.com/bd7f50800006ae2bde71210bc9a6d99b

is there anything I can do to get my passwords back?

Asked by AnonymousUser1337 1 year ago

Last reply by AnonymousUser1337 1 year ago

  • Archived

SIte-level Zoom stopped working in Firefox 111

I am running Firefox 111.0.1 on macOS 13.2.1. After upgrading to 111, Firefox's ability to remember per-site zoom settings seems to have disappeared. Based on my perusal … (read more)

I am running Firefox 111.0.1 on macOS 13.2.1. After upgrading to 111, Firefox's ability to remember per-site zoom settings seems to have disappeared. Based on my perusal of some previous issues with Firefox zoom levels, I tried changing the `browser.display.os-zoom-behavior` setting in `about:config` from `1` to `0`, but this has no effect. Is there some way to restore per-site zoom level retention? That was a really nice feature that I relied on quite a bit.

Asked by toby15 1 year ago

Last reply by toby15 1 year ago

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How to block the annoying Gmail 'Switch to the helpful Chrome browser' popup.

Whenever I visit Gmail on my desktop PC using Firefox under Windows 10, I get an annoying pop-up message asking me to 'Switch to the helpful Chrome browser' (see attached… (read more)

Whenever I visit Gmail on my desktop PC using Firefox under Windows 10, I get an annoying pop-up message asking me to 'Switch to the helpful Chrome browser' (see attached image capture). Is there a way to block this? I have tried a few suggestions found on forums but nothing works. uBlockOrigin doesn't help.

Asked by brian_mk 1 year ago

Last reply by Terry 1 year ago

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Sites Do Not Work After Recent Update to 111.01

Since the update a few days ago, Firefox is crashing and some sites such as Trust Pilot, do not work at all on Firefox. I know it is Firefox because it works fine with Ch… (read more)

Since the update a few days ago, Firefox is crashing and some sites such as Trust Pilot, do not work at all on Firefox. I know it is Firefox because it works fine with Chrome. Even Google Search does not work right.

What is the problem?

Asked by suzanne77 1 year ago

Last reply by cor-el 9 months ago

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  • Archived

Where the hell can I submit a problem!?!?!?!? EBAY DOES NOT WORK WITH LATEST UPDATE!!!!!!!!!!!!!!!!!!!!!!!!!

WTF?! You guys do not even have a technical support category?!?!??! The latest update has broken ebay.com.au. It works fine in private mode. It WILL NOT WORK in troubles… (read more)

WTF?! You guys do not even have a technical support category?!?!??!

The latest update has broken ebay.com.au. It works fine in private mode. It WILL NOT WORK in troubleshooting mode. Works fine in other browsers on the same Windows 10 PC. Ive also tried disabling addons and extensions, and even Pocket, as well as browsing protection (the shield icon). It just sits there saying "transferring data from ".... the next bit varies, but usually says ebay.com.au, or sometimes a different page, but it NEVER COMPLETES.

I get that it might have trouble with unusual code, but WTF is with firefox not working with EBAY?!

Asked by Byron1c 1 year ago

Last reply by Paul 1 year ago

  • Solved
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glxtest: failed to read data from glxtest

Beginning with 111 when I start I get 'glxtest: failed to read data from glxtest, we may fall back to software rendering.' It works. I don't know that anything bad is h… (read more)

Beginning with 111 when I start I get 'glxtest: failed to read data from glxtest, we may fall back to software rendering.' It works. I don't know that anything bad is happening.

Asked by RandomTroll 1 year ago

Answered by TyDraniu 1 year ago

  • Archived

How can I roll back from 111.0.1 to 110.0.1

Hi, I use Cambridgeone.org materials to teach English online. Never had a problem. Taught last Thursday using Firefox 110.0.1 and digital texbook on Cambridgeone website.… (read more)

Hi, I use Cambridgeone.org materials to teach English online. Never had a problem. Taught last Thursday using Firefox 110.0.1 and digital texbook on Cambridgeone website.

Installed update to Firebox 111.0.1 the next morning. Now the full teacher's toolbar on the textbook doesn't load. (see image) It does on my desktop app (see image).

What can I do? Have cleared all caches, run disk cleanup, even disabled Privacy Badger without effect.

Asked by dave d 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

I am not receiving my verification code to install firefox

I am trying to install Firefox on a new computer but I keep getting stuck on the confirmation code that is supposed to be sent to my email address. I have not received t… (read more)

I am trying to install Firefox on a new computer but I keep getting stuck on the confirmation code that is supposed to be sent to my email address. I have not received the code after several attempts. I have been waiting for about 30 minutes. I have checked my spam folder and I have added accounts@firefox.com as a safe sender. I have to get this installed soon so I need help right away. Thanks

Asked by robertinohio 1 year ago

Last reply by robertinohio 1 year ago

  • Archived

Getting [object promise] when copying from IT Glue.

Hello, Since the latest upgrade to 111.0.1 i am unable to copy and paste passwords from IT Glue. IT Glue has a button to copy details to clipboard and when I do a paste… (read more)

Hello,

Since the latest upgrade to 111.0.1 i am unable to copy and paste passwords from IT Glue.

IT Glue has a button to copy details to clipboard and when I do a paste I get [object promise]

Asked by Alphanumbers 1 year ago

Last reply by ross.morrill 1 year ago