Firefox Support Forum

Hello,

Thanks in advance for your time. I love my FF just as it is and want to make no changes - it is set to perfection, after many, many years of happy use. However, I see that the webappsstore.sqlite is 32MB and places.sqlite is 10MB. Can I delete or edit these files, especially webappsstore.sqlite? I am just a regular user, not a novice, but discussions I have read about these files are beyond my understanding. (I do not want to use sync.) (Windows 10/medium+ skill set)

Thank you and kind regards.

i just upgraded to win 10 downloaded firefox and when i play videos i get format is not supported error when i tryd playing same videos on explorer those videos worked they didint worked on opera gx too i already tried deliting firefox and clearing all left file with cc cleaner dont know what to do

Cannot access banking website - get page that is all type-written down the left side, credit card site says I need to up date my browser, computer says it is up to date; downloaded and reinstalled firefox - no change i don't know what to do next

When I'm on a web page, I'd like to be able to drag or copy the URL, with its associated name, from the address bar into Onenote. When I do that now I only get the URL in Onenote. I can get both the URL and name if first I drag the URL to the bookmark bar and then I drag the bookmark into Onenote.

Does anyone know a way to get it done in one step?

Dzień dobry! Tak jak w temacie - mam problem z grafiką po uruchomieniu "okna w oknie". Kiedy uruchamiam jakiś plik video za pomocą funkcji "okna w oknie", pozostała grafika na otwartych kartach zaczyna mi fiksować: obraz zaczyna skakać, pojawiają się dziwne kolory, tekst zamienia się w ciąg dziwnych znaków itp. Dla przykładu zamieszczam zdjęcie. Dodam jeszcze, że dzieje się tak od dawna, wymieniłam dysk w komputerze, zatem automatycznie stawiając system od nowa, uaktualniłam sterowniki i na nowym systemie dalej to samo. Dzieje się tak wyłącznie w Firefoxie. Jak to naprawić, gdzie szukać? Proszę o pomoc i z góry dziękuję.

Dear Concerned,

I'm trying to open an Internet Banking site of a reputed Bank of Bangladesh (https://www.citytouch.com.bd/), where the page opens for a second, but immediately switches on to a Blank Page with a comment like "Please turn off Developer Tools to access Internet Netbanking". However, the same site is accessible in Chrome and other Browsers without any problems. More so, I also can access the same site while browsing Firefox at my android with ease.

I tried all the available solutions from the net, but my efforts went in vain.

Thus, it would be kind if I get an advise to get rid of this problem.

When trying to access the toms hardware forum link: https://forums.tomshardware.com/

It says that that the page isnt "redirecting properly". In chrome it works fine. I've tried disabling all add-ons and clearing cookies and site data, and the problem still percists.

I've screen recorded the problem if it helps: https://drive.google.com/file/d/1b3xF4e5l0Cvgre3ixJcza6r2M3QzumzW/view?usp=sharing

Thanks in advance, Tom

The timezone on my Gmail and a few other sites automatically changes to Africa/Abidjan time on Firefox. This is not an issue with my device as I've checked the timezone on system preferences and it is correctly set to my local time. Additionally, the timezone appears to be correct on other browsers. I checked Firefox on another device and found the same problem.

Amazon Sign-in problem started on 10-15-22. Amazon does not accept my password and asks me if I would like to receive a text message for verification. There is no yes or no selection displayed. I select resend text and I am given a telephone number for Amazon customer service. I go thru a 15 minute security verification process and Amazon tells me if I do not answer any questions correctly, they will cancel my account. On the 2nd time I contacted Amazon, I was told to use Crome browser and not to use Firefox.

This problem happens with my personal computer (windows 10) only. My Android phone using the Amazon app works with no problems. I can also use Crome browser on my computer and Amazon works fine.

Any suggestions ? Thanks

Is there a way to stop Firefox from deactivating all of my addons after updating. If not I goig to swtich to anther browesr, so I do have waste my time reactivating them..

Firefox 105.0.3 crashes at startup on Windows 11 Family 21H2 (build 22000.978) French. Location: France. No error message. Firefox main windows appears for a tenth of a second and disappears. Same in troubleshoot mode (Shift+firefox.exe). The troubleshoot dialog box shows for a tenth of a second and disappears. No error message. No crash report generated. Device is an MSI GF62 Thin. Antivirus is Microsoft's Essential Suite. No Norton, Avast, AVG, Malwarebytes or any other security software is installed (checked in task explorer and on the disk). I got this on another old PackardBell laptop (Windows 10) with the same security configuration. Cannot figure out what the problem is. I have no clue whatsoever. Any idea?

Yesterday I noticed that my saved passwords were not being retrieved from Firefox. I did do a Windows update before this happened. None of my passwords are able to be retrieved. My Firefox account says my sync is not working & that my account is disconnected. Which is weird bc I'm actually signed in to Firefox now - able to see my user name. What's going on here & how can I fix it? Thanks!

After the last update (October 7th), SOME videos stopped playing for me. They just show an error. On the same YouTube, some video plays normally, and some gives an error. Tried safety mode. Already tried disabling add-ons, checked all settings. I did everything that was in the FAQ. Did not help. Everything works fine in other browsers. And I can't understand the pattern of videos NOT playing.

Hi!

I am an active user of Canvas LMS and I believe the most recent update of Firefox is breaking parts of the website (dashboard never finishes buffering and assignment details never show up). Right now I am forced to revert to a chromium based browser to use Canvas which is very incredibly inconvenient, and until the issue is resolved, I'd like to stay on Firefox 105.0.2 instead of 105.0.3. I know rollbacks are not favored at all, so if there are other options I'd be open to trying them, but I need an answer soon.

Thank you!

I don't know the correct name for my problem. I have been trying to display an email collection form (newsletter sign-up) from Mailerlite at my website, virginiasanderson.com, on Wordpress. The form displays on my Android/Samsung phone and on Chrome, but will not display on Firefox. I spent considerable time struggling, with help from Mailerlite, before I realized the problem was Firefox. I have tried turning off Enhanced Protection. The form is an embedded form, not a pop-up, but I also allowed pop-ups for the site. I must have some other setting that is preventing these forms from working on Firefox. I much prefer Firefox to other options, but this may be a deal-breaker when it comes to continuing to build my site. Please help.

Hi when I click the middle mouse button I get the scroll lock like normal but id like to know if I could make it similar to google chrome where you have to hold down the middle mouse button and also is there a way I can make the scroll lock icon follow the mouse cursor?

I'm a teacher and over the past few years, I've been using different Simple Tab Groups for different courses, lesson plans, readings, topics, etc. Which has been great. I've currently accumulated 31 tab groups. A couple of times in the past, tab groups have disappeared or all bunched into one group and I've had to rescue them from History or STG bookmarks and sort them out. Which made me fear that Simple Tab Groups isn't terribly secure.

Are Simple Tab Groups pretty safe, or risky to maintain in the long run? Should I switch to a different Tab organizing / Tab saving program or add-on or app? If so, is there a way to migrate the many many tabs I've saved?

Thank you, whoever's out there!

Hello please see this image. I've asked around the past but no has been to tell how/why this exclusion list is here and how I can stop it. It seems any site I visit ends up in this list. Thanks for any info