I have been getting pop-ups blocked by my malware program, however it does not tell me how to get rid of it. It is called sync-en.exe.bid and shows different IP addresse…
I have been getting pop-ups blocked by my malware program, however it does not tell me how to get rid of it. It is called sync-en.exe.bid and shows different IP addresses each time it is blocked. I researched this problem and found that there are services that will scan your computer for free but charge to remove it. The other resource indicated to remove all "cinemaplus-4.2V29.07" from the add/remove programs; this name did not appear anywhere. How do I find this program and all of it's friends to evict them from my computer?
Hi, since the update to FF 53.0 (and now also with 53.0.2) I've had it freeze on me 5 times and every time it also completely locked up my PC - mouse was frozen, Ctrl+Al…
since the update to FF 53.0 (and now also with 53.0.2) I've had it freeze on me 5 times and every time it also completely locked up my PC - mouse was frozen, Ctrl+Alt+Del didn't work, gave it 10 minutes but was still frozen afterwards - and I had to shut my PC down forcefully.
My system: FF 53.0.2 (32 bit) Win 7 (64 bit) 16gb RAM FF Addons: NoScript & AdBlock Plus
No changes in terms of add ons, no Windows updates or new programs that could have caused this. The only programs running in the background are/were my anti-virus/anti-malware programs, Skype, Outlook, Rainmeter and my mouse driver (all of which I've used for at least the last 6 months). The first two times it happened when I tried to restore tabs from the "oops, that shouldn't have happened" page and the last 3 times when I opened a new tab (with 1-2 other tabs open at max, usually only an empty one!). The 3rd time was 2 weeks ago, the 4th time on May 9th when I opened a new tab after clicking on one of my tiles on the "new tab" page (no other tabs were open at the same time!). Today it happened again! I installed a bunch of Windows updates a couple of days ago and this time I had Minecraft loading up and was watching a movie (DVD) in VLC (no Outlook running this time) but when I opened a second tab in FF, the picture froze again. The weird part is that the sound of the movie kept playing but it didn't let me move the mouse or open the Task Manager. I've never had a video run at the time of the freeze, so I don't know if Windows would have still kept playing the sound the other times.
I can play really hardware-intensive games that use 50+% of my cpu (not that there are a lot that do) and a lot of my gpu's power/VRAM and/or RAM (sometimes goes as high as overall 13gb/16gb) but I've never had any freezes just with games + watching a video at the same time, it always happens while opening a website through one of the tiles or a new tab directly in FF 53.x!
I created a program which adds a certificate to Firefox to communicate with a websocket at localhost. To use it with https, I had to add a certificate to certificate stor…
I created a program which adds a certificate to Firefox to communicate with a websocket at localhost. To use it with https, I had to add a certificate to certificate stores, including the one Firefox uses. To Firefox, the command used:
certutil.exe -d [cert8.db path] -A -t "TCu,Cuw,Tuw" -n [name] -i [crt path]
Friday I noticed that it stopped working. I add, no issue reported. I use -L, the certificate is there. I even looked at Tools > Options > Advanced > Certificates, and it is there. But Firefox keep saying it's not trustable. Already closed and opened the browser.
I saw there was a update 13th June. Does it changed something about certificates part?
Since two weeks or so, whenever I'm (also) running Firefox 53, all over sudden my whole pc freezes: nothing works anymore, no mouse, no task manager, nothing. FF does not…
Since two weeks or so, whenever I'm (also) running Firefox 53, all over sudden my whole pc freezes: nothing works anymore, no mouse, no task manager, nothing. FF does not create a crash report (doesn't get a chance to do so) All I can do is a hard reset. This does NOT happen when I'm not using FF. (Sometimes I get a warning that Firefox has stopped, but then it keeps running, so probably one of extensions or add-ons has failed.) I have a stand alone, always fully updates Windows 7 Pro SP1 x64 pc. SFC /scannow was ok, CHKDSK had to repair errors in the volume bitmap, and memtest86+/8 passes came clean. I cleaned up FF and am now only running one extension.
There can be three causes: 1. Firefox 53 2. Extension(s) 3. Windows (latest updates) 4. Other/unknown
I generated a memory report, which is abracadabra to me, but I it points out what's wrong and someone can explain what to do. But how can I post the memory-report.json.txt?
As per attached screen shot of error message Add-ons = Ghostery 7.2.2 Ublock Origin 1.12.4 HTTPS Everywhere 5.2.18 Norton Security Toolbar (so incompatible for multipro…
As per attached screen shot of error message
Ghostery 7.2.2 Ublock Origin 1.12.4 HTTPS Everywhere 5.2.18 Norton Security Toolbar (so incompatible for multiprocess) Fat-Free Fox 2.3 Some custom work done in about:config (don't ask)
When using firefox on my work computer, the browser window will turn completely black alongside all the tabs open with it. I have to completely shutdown and reopen firefo…
When using firefox on my work computer, the browser window will turn completely black alongside all the tabs open with it. I have to completely shutdown and reopen firefox to resolve the issue. But i realized this is because my work computer only has 3GB of ram and when maxed out, results in the black screen.
Recently though with the version 54 update, the same black screen issue is happening on my home computer. Even though it has 16gb of ram and not even close to maxing out. The browser doesn't crash on it's own and i have to close it myself, so it doesn't generate a crash report. What may be causing this?
When I attempt to open an htm file in a Documents folder nothinf happens although it will open from "Open with" Microsoft Edge but not Firefox. :
I create web pages in Notepad and save them in a Documents folder. When I attempt to open them for testing by double clicking, nothing happens. If I try to open them us…
I create web pages in Notepad and save them in a Documents folder. When I attempt to open them for testing by double clicking, nothing happens. If I try to open them using "Open with" Microsoft Edge they will open, but still will not "Open with" Firefox. This problem came in with my latest Firefox update. Firefox is and always has been my default browser.
I usually use Firefox in my college, and they clear all user data everyday. So whenever i sign in to Mozilla Firefox to sync my bookmarks and other data, it request me to…
I usually use Firefox in my college, and they clear all user data everyday. So whenever i sign in to Mozilla Firefox to sync my bookmarks and other data, it request me to open my Gmail and approve sign in. No i know it's for my own security, but is there a way i can turn it off. I like to sign in without using my google account every time i need to sign in.
After several years of using Firefox and enjoying it, which I still do, I am deleting it because of all the recent problems I have had with it so good-bye.
I enjoy Firefox, but of recent it has become more of a problem than what its worth. My story is long but I will make it short. I live and work in China. I had to buy a…
I enjoy Firefox, but of recent it has become more of a problem than what its worth. My story is long but I will make it short. I live and work in China. I had to buy a Chinese computer. In switching it over to English they messed it up, plus you would not believe all the bloatware they install. Anyway, I got the free upgrade to Windows 10 and it worked well, but I still had a lot of problems, so I just completed the upgrade to Windows 10 and more of the problems disappeared but problems with Firefox happened, full web pages not displaying right. I finally did a clean install of Windows 10 which got rid of all the Chinese programs and leftover files. I downloaded Firefox and it worked fine for 1 day and then it started again. It would not remember my page visits, I had to sign in to each site, i.e. twitter, many times during the course of a day, so i uninstalled Firefox and downloaded it again and it worked, so I thought. It works fine, except some of my sites I go to, it only renders 3/4 of the page, which I don't need. Also when I imported bookmarks and everything over to Edge and Chrome I got my current bookmarks but I also got bookmarks that I had used on Windows 7 which I deleted a year or so ago, Figure that one out? So something is amiss and I don't know how to fix it except buy a new computer back in the states. I was going to use Tor for my back up, but that has the same problem as Firefox, so that is out. Anyway, its on to Chrome.
I submitted a complaint on fuzzy text quite some time ago suspecting keyframes on a webpage was conflicting with text rendering & have finally confirmed that is the c…
I submitted a complaint on fuzzy text quite some time ago suspecting keyframes on a webpage was conflicting with text rendering & have finally confirmed that is the case.
I use alot of dropdown menus & text inside the menus will go fuzzy during any keyframe spinning events but clear up when spinning stops however that's not the case if there's a 3d transform coded in the keyframes css & a dropdown sitting right over top of a keyframe coded with transform in it will permanently deform any dropdown text regardless if it's spinning or not & z-index prioritizing has no effect clearing up text either.
I ended up eliminating the 3d transform from my keyframe codes with no noticeable degradation of the keyframe effects & now have clear text on dropdowns as soon as any spinning keyframes end their events.
Thought you guys at Firefox would find this info useful in trying to come up with text rendering immune to keyframe conflicts that don't exist in any other browser I've seen.
Mail.com has invaded my pc, it blocks/overides Firefox, Maa.l.com will not help, I can`t get rid of Mail .com. Can you help me?
I installed Firefox long ago but, somehow, I do`nt know how or when, Mail.com has installed itself and blocks/overides my Firefox browser. I cannot find Mail.com on the …
I installed Firefox long ago but, somehow, I do`nt know how or when, Mail.com has installed itself and blocks/overides my Firefox browser. I cannot find Mail.com on the list of installations conseqquently, I can`t uninstall it.
I have repeatedly contacted Mail.com, they say they do not recognise my address. so cannot re-install the account!! Repeatedly I tell them I don`t wish to re-install their system, I want to get rid of it. No help at all, they are quite stupid in their replies. Can anyone advise me how to rid myself of the useless piece of rubbish?
Firefox started crashing after starting up my computer, so i restarted my computer, made a clean reinstall, tried opening it in safe mode, all without success. these are…
Firefox started crashing after starting up my computer, so i restarted my computer, made a clean reinstall, tried opening it in safe mode, all without success.
these are the last submitted crash reports: bp-d2ff4559-cc16-4078-8f22-170b31170616 bp-ff766914-0dfc-4b33-bb0d-3d59d1170616 bp-192cfbcc-3a1c-4f4f-9a93-9838f1170616 bp-2702a98c-8588-4f14-ab30-968010170616 bp-3b748cb7-816b-43b0-861b-0bd451170616
I am not able to send out e-mails from mozilla. It seems to work on explorer and Earthlink my e-mail provider stated that I neede d a downloar 52 from mozilla. How do I…
I am not able to send out e-mails from mozilla. It seems to work on explorer and Earthlink my e-mail provider stated that I neede d a downloar 52 from mozilla. How do I correct my problem. or do I just go to another web provider.
Bookmarks contains pages and pages of websites I've visited not ones I've bookmarked. Can't get rid of them and reload my real bookmarks
Last week my bookmark file went crazy and became pages and pages of links to individual Hotmail messages and other sites I had opened but all my bookmarks are gone. I've …
Last week my bookmark file went crazy and became pages and pages of links to individual Hotmail messages and other sites I had opened but all my bookmarks are gone. I've uninstalled and reinstalled firefox several times, tried to load in the bookmark html file I had created, tried to just delete all the links that are in there, and nothing works. On reinstalled versions when I click the bookmark tab or link it crashes the whole browser and I have to resort to task manager to close it out. I've uninstalled several other programs (like Skype) that I thought might interfere but nothing is working. I run premium malware and virus protection software and have run scans with no problems found. Since I am having the same problem on both the desktop and the laptop computers I tend to think there is a problem with the browser rather than the individual computers but I don't know what else to check. Any ideas would be appreciated as I have used firefox for years and years so am more used to it but may have to give up on it.
The church secretary created a website thru FireFTP. The password she left is not correct. The webpage has not been updated since 2014. We would like to update it with…
The church secretary created a website thru FireFTP. The password she left is not correct. The webpage has not been updated since 2014. We would like to update it with current information.
Hi I already checked some QA but got no answer nor a solution: eg.: https://support.mozilla.org/en-US/questions/1076170 How to restore passwords from key.db when changin…
I already checked some QA but got no answer nor a solution: eg.: https://support.mozilla.org/en-US/questions/1076170
How to restore passwords from key.db when changing os from i386 to amd64
It seems that the key file is OS/platform depended!? Thats the only idea.
After upgrading to (i386 ->) amd64 (without /home) the password-manager of firefox doesnt show me all of listed entrys in logins.json.
Only new entrys of logins.json are listed but old once are still there so it seem they cant be decrypted. And because its still the same master password ... It can be the key file on another platform which wont work. The idea.
Questions: 1. How get the old passwords work again? 2. Only Windows for merging import/export? (https://support.mozilla.org/en-US/kb/password-manager-remember-delete-change-and-import)
I do have backups but i am really not willed in distibuting any data of hashes and locations which are unencrypted of logins.json by using the sync option in firefox.
Any suggestions would be really appreciated.
Kind regards flobee
For some reason Firefox keeps crashing recently, usually when I'm trying to input text. So far I've experienced this while browsing plurk and pixiv, and Firefox tends to …
For some reason Firefox keeps crashing recently, usually when I'm trying to input text. So far I've experienced this while browsing plurk and pixiv, and Firefox tends to crash multiple times after the initial crashing.
I'm currently running Windows 10 and the latest version of Firefox, and I do regularly install windows updates aside from some driver updates known to brick the computer.
Here's the crash reports for the most recent crashes: bp-c211899f-c73a-49ea-9891-f60a31170613 bp-5ecc1f4d-c2ac-4de3-8e7e-779f81170613 bp-fec3344b-521f-4906-91c8-380081170613
I have downloaded both the Nightly and Firefox Dev Edition but non of them can enable TLS 1.3 I have use "about:config" to config the tls max version to "4" (which should…
I have downloaded both the Nightly and Firefox Dev Edition but non of them can enable TLS 1.3
I have use "about:config" to config the tls max version to "4" (which should be TLS1.3 supported) but nothing happens. I try the https://nghttp2.org:13443/ (which is TLS1.3 supported if I connect it by openssl directly).
Hi there Mozilla Support: The other day I'm been having issues with FF. It's mainly focused on Facebook videos NOT playing at all but just loading and sometimes just blan…
Hi there Mozilla Support:
The other day I'm been having issues with FF. It's mainly focused on Facebook videos NOT playing at all but just loading and sometimes just blank. The issue is just Facebook videos because if I go to youtube then all videos will still work. I've done countless troubleshooting steps which is why I'm here now:) Anyhow this is what I've done so far:
1)Disabled ALL FF addons as well as individual addons to seclude any incompatibilities but still no videos
2)Restarted FF in safe mode AND REFRESH FIREFOX but still no success
3)I'm assuming that Adobe Flash could be the culprit however I've COMPLETELY UNINSTALLED (PROPER UNINSTALLATION THAT I FOLLOWED ON ADOBE'S WEBSITE) flash and reinstalled Version 17, 21, 23 and the most recent version of FLASH 184.108.40.206 but still no answer
4) Updated my Nvidia Display driver from Nvidia's site but still no answer
5)Downloaded Flash Video player (ADD ON THAT FORCES SITE TO PLAY MEDIA WITH FLASH) from Mozilla add on site, installed, but still no Facebook videos loading
I'm still running XPSP3 but unfortunately based on my work software, XP is only compatible with that software which is why I'm still using the OS. Obviously for browser purposes I've ALWAYS USED FF since I was in high school:) I just love it in terms of speed and functionality however this past week has been a drag with Facebook videos not loading. I DO NOT want to switch to another browser. I still believe there's a light at the end of the tunnel with FF:)
NOTE: I'm not sure if this contributes to the problem however a couple of days before I did a few things:
a)There was the WannaCry ransomware bug (don't worry I wasn't affected by it) and I did get a patch from Microsoft for my XP machine. I installed it and it was successfully installed in my program list. I also tried tampering with the media plugins in FF's about:config. However I thought if I refreshed FF then this should set all media plugins and others to their DEFAULT values.
I went to the prompt you told me to do and kinda found something interesting. Every time I play a FB video and go to Tools> Web Developer > Web Console, it comes up with an error message saying something about .mp4 playback.
This is weird because I recently installed ALL codecs from K-Lite codec pack which I'm assuming includes codecs such as .mp4, .ogg, .webm, etc., Please find an attached pic of the problem and get back to me asap as I've not been able to view ANY videos,
I also tried the second solution you told me to do (Primetime Content Decryption Module) however the videos still don't play.
Another thing I tried was to update to the LATEST version of FF for WinXP which I believe is the ESR version 52. Still after going to Facebook and logging into my account the videos just go blank with the error shown in the attached pic.
As a temp fix I recently installed Chrome. Apparently Chrome has no issue playing the videos but then again Chrome has all their plugins built on. I never liked Chrome and never will but like I said as a temp fix I'm just using it to view my videos. I WOULD PREFER Firefox and I just don't know what the issue is! Please get back to me when you get the chance
P.S I wasn't sure if the 'replies' function as I haven't from you guys in almost a day so that's why I'm placing the replies inside the original question. Hopefully this helps:)
Anyhow there's also an attachment (jpg) file of the issue I'm having and I hope that you guys can help with the Facebook issue
Is cpc124328-ayle4-2-0-cust48.15-2.cable.virginm.net really an attack site and does it belong to Virgin Media Enterprises Ltd?
For full details of the evidence see below. In summary: YAHOO! is my main email service and lists unknown devices that login as a security precaution. They says that my I…
For full details of the evidence see below.
YAHOO! is my main email service and lists unknown devices that login as a security precaution. They says that my ISP may appear in my list of unknown devices. my ISP is the company "Virgin Enterprises Limited" as the registered owner of http://www.virginmedia.com/. So I would expect a virginmedia.com URL which is not what I get.
If I browse to Virginm.net it is listed as an attack site by both Firefox and Google Chrome.
It is not listed as being registered to: "Virgin Enterprises Limited, London" but to: "VIRGIN MEDIA BUSINESS, CARDIFF" the registrars are different too.
I would like to confirm if Virgin Media Enterprise are related to VIRGIN MEDIA BUSINESS or not.
If virginm.net is owned by Virgin Enterprises Limited why is it being listed as an attack site and can Firefox and "Virgin Enterprises Limited" worke together to resolve the issue.
If it is not a Virgin Enterprises Limited site please can someone tell me how it got into the chain between my ISP and my web mail provider As that is even more worrying I have asked "Virgin Enterprises Limited" to sort that out if it is the case.
It is an attack Site with a fixed IP address and clearly registered URL. If it is a known Attack site, why has it not been shut down by the poilice already?
Full details of the evidence:
I have evidence below that suggests the server mentioned cpc124328-ayle4-2-0-cust48.15-2.cable.virginm.net may have been infected by malware, Firefox lists the site mentioned as an Attack Site. Follow the explanations below for more details. Please investigate whether you actually have a nasty infection or have been hacked in some way. When you are there are no middle attacks sure you are clean can you get your site removed from Firefox's black list.
I have looked on other black lists and the site does not seem to be listed on the first three I looked at. So this may be a false positive on Firefox's part but it is always worth checking.
The reason for this query was curiosity on my part. is this site Virgin Media or not?
I have had several successful log ins to my YAHOO! accounts from an unknown address to me and thought some may be hacking me. YAHOO! say this may be from my ISP, Virgin Media:
Newtownabbey, Northern Ireland, United Kingdom Mon, Jun 12, 2017 10:11 AM BST
I have changed my passwords several times it has not stopped these log-ins. So I suspected even more that this must be Virgin Media.
It is always the same IP address. Pinging /a gives the following result.
ping /a 220.127.116.11 Pinging cpc124328-ayle4-2-0-cust48.15-2.cable.virginm.net [18.104.22.168]
The name is also indicative of a Virgin Media site. However, browsing in Firefox to http://cpc124328-ayle4-2-0-cust48.15-2.cable.virginm.net, http://cable.virginm.net or http://virginm.net gives
Reported Attack Page!
This web page at virginm.net has been reported as an attack page and has been blocked based on your security preferences.
Attack pages try to install programs that steal private information, use your computer to attack others, or damage your system.
Some attack pages intentionally distribute harmful software, but many are compromised without the knowledge or permission of their owners.
Not Server Error or Page not found but Firefox's black list response to a known Attack Site.
Distinctly worrying as I would not want a hacker adding spyware to my or anyone else's emails using Virgin Media's ISP service.
Looking up the registered owner of the server name through http://whois.domaintools.com/virginm.net confirms absolutely that the registered owner of virginm.net is: VIRGIN MEDIA BUSINESS Domain Name: VIRGINM.NET Registry Domain ID: 859644475_DOMAIN_NET-VRSN Registrar WHOIS Server: whois.enom.com Registrar URL: www.enom.com Updated Date: 2017-02-06T01:17:40.00Z Creation Date: 2007-03-07T12:22:23.00Z Registrar Registration Expiration Date: 2018-03-07T12:22:00.00Z Registrar: ENOM, INC. Registrar IANA ID: 48 Domain Status: clientTransferProhibited https://www.icann.org/epp#clientTransferProhibited Registry Registrant ID: Registrant Name: DUTY HOSTMASTER Registrant Organization: VIRGIN MEDIA BUSINESS Registrant Street: UNIT B, FOUNTAIN COURT, FOUNTAIN LANE, Registrant Street: ST MELLONS Registrant City: CARDIFF Registrant State/Province: GB Registrant Postal Code: CF3 0FB Registrant Country: GB Registrant Phone: +44.02920305050 Registrant Phone Ext: Registrant Fax: +44.02920305236 Registrant Fax Ext: Registrant Email: firstname.lastname@example.org
Thus Confirming that "Virgin Media Business" is the refistered owner. "VIRGIN MEDIA BUSINESS" does not sound like a real Ltd/PLC business name but more like a sole trader
Doing the same for virginmedia gives http://whois.domaintools.com/virginmedia.com lists different registrar and registered owner. Domain Name: virginmedia.com Registry Domain ID: 3940644_DOMAIN_COM-VRSN Registrar WHOIS Server: whois.corporatedomains.com Registrar URL: www.cscprotectsbrands.com Updated Date: 2017-02-23T06:31:29Z Creation Date: 1999-02-27T05:00:00Z Registrar Registration Expiration Date: 2019-02-27T05:00:00Z Registrar: CSC CORPORATE DOMAINS, INC. Registrar IANA ID: 299 Registrar Abuse Contact Email: Registrar Abuse Contact Phone: +1.8887802723 Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited Registry Registrant ID: Registrant Name: Domain Administrator Registrant Organization: Virgin Enterprises Limited Registrant Street: 120 Campden Hill Road Registrant City: London Registrant State/Province: . Registrant Postal Code: W87AR Registrant Country: GB Registrant Phone: +044.2073.132000 Registrant Phone Ext: Registrant Fax: +044.2073.132091 Registrant Fax Ext: Registrant Email: Registry Admin ID: Admin Name: Domain Administrator Admin Organization: Virgin Enterprises Limited Admin Street: 120 Campden Hill Road Admin City: London Admin State/Province: . Admin Postal Code: W87AR Admin Country: GB Admin Phone: +044.2073.132000 Admin Phone Ext: Admin Fax: +044.2073.132091 Admin Fax Ext: Admin Email: Registry Tech ID: Tech Name: Virgin Media Business Tech Organization: Virgin Media Business Tech Street: Fountain Court Tech City: Cardiff Tech State/Province: Tech Postal Code: CF3 0FB Tech Country: GB Tech Phone: +44.2920305050 Tech Phone Ext: Tech Fax: +44.1633710236 Tech Fax Ext: Tech Email: Name Server: ns1.virginmedia.net Name Server: ns3.virginmedia.net Name Server: ns4.virginmedia.net Name Server: ns2.virginmedia.net DNSSEC: unsigned URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/ Tools VirginMedia.com Available TLDs
General TLDs Country TLDs
The following domains are available through our preferred partners. Select domains below for more information. (3rd party site)
Taken domain. Available domain. Deleted previously owned domain.
Virgin Media Enterprises Ltd != VIRGIN MEDIA BUSINESS.
Obviously I do not want attack site between my ISP and my web emails. Help!
With thanks in advance