Showing questions tagged: Show all questions
  • Solved
  • Archived

Youtube Music pauses when not in focus

When playing music on music.youtube.com, if I navigate away from the tab, by either moving to a different tab or opening a different application the music pauses. This ha… (read more)

When playing music on music.youtube.com, if I navigate away from the tab, by either moving to a different tab or opening a different application the music pauses. This happens consistently with two different Firefox profiles.

I admittedly have a quite a few plugins installed, so I tested this in a private window and this issue does not occur.

I attempted disabling the obvious plugins UBlock, 'I don't care about cookies', and Tampermonkey without any success. I also tried using a different user-agent without any success.

edit: removed erroneous error information

Asked by Hunter 2 years ago

Answered by Dropa 2 years ago

  • Solved
  • Archived

Firefox hangs on google search V 100.0

When using built in search (google default) -- browser stops responding. Shows Firefox new tab background when loading the search. Issue resolves on Firefox close and re-… (read more)

When using built in search (google default) -- browser stops responding. Shows Firefox new tab background when loading the search. Issue resolves on Firefox close and re-open. Paste and go, creating new tabs also fail with same 'new tab background' displayed. Issue is intermittent but appears often, at least 4-5 times a day.

Tested same sample search with google chrome in same time period, no issue.

Issue appeared around the V99 update. Fix would be greatly appreciated - exiting and re-opening browser, dropping all tabs to reload is a serious usability issue.

Asked by dan.baldewicz 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Protonmail Errors which are absent on IceDragon

The included pic shows the red screen that comes up when I hold shift down when the mail composer is up, this is one of several like errors like a hover over text one and… (read more)

The included pic shows the red screen that comes up when I hold shift down when the mail composer is up, this is one of several like errors like a hover over text one and auto save one which crash the page nearly and require reloading of the page, another error is that the close, minimize and maximize buttons are missing when protonmail site tab is both active and maximized, not when minimized, then it is the same as the rest, support and I were not able to resolve this, I picked up some Java replacement extensions and whatnot and that did not work either.

Asked by Moe Zilla 2 years ago

Answered by Moe Zilla 1 year ago

  • Solved
  • Archived

Lightshot extension does not display itself.

I got mad at a website that wouldn't let me right click menu to save pictures, so I stubbornly saved them via less efficient means, in the process I picked up the Long Sc… (read more)

I got mad at a website that wouldn't let me right click menu to save pictures, so I stubbornly saved them via less efficient means, in the process I picked up the Long Screenshot extension and this had an error shortly before or after I had an issue with Lightshot not appearing, other extensions did not appear either when I added them during this time period, but now these all appear with the exception of Lightshot, which gets deleted and reinstalled only to not appear, that of course being the problem, though I will also say that a right click menu not being there is like reaching onto my computer and pulling my finger away, sites that do that should be given the cold shoulder somehow, at least.

Asked by Moe Zilla 2 years ago

Answered by Dropa 2 years ago

  • Solved
  • Archived

problem accessing a page

I have recently updated to Firefox 100. I am now getting this message on a page "You are using an outdated browser. Please upgrade your browser." I have confirmed I am … (read more)

I have recently updated to Firefox 100. I am now getting this message on a page "You are using an outdated browser. Please upgrade your browser." I have confirmed I am up to date.

The "update you browser" has a link to "whatbrowser.org", which I believe is run by that horrid business, Google.

Has anyone struck this problem? Is there a solution?

I have closed Firefox & re-opened, I have rebooted the computer. No change.

Asked by Eric @ Bosun29 1 year ago

Answered by James 1 year ago

  • Solved
  • Locked
  • Archived

Washington Post does not display content pages normally

Using FF 100. Last week the Washington Post suddenly will not display article content correctly. Main page is fine, but when I open a story, I get code and a page with ma… (read more)

Using FF 100. Last week the Washington Post suddenly will not display article content correctly. Main page is fine, but when I open a story, I get code and a page with many blank areas. Story content appears with small print.

No problem in Edge nor Chrome.

Asked by hcgoddard 1 year ago

Answered by -elison- 1 year ago

  • Solved
  • Archived

Being forced to SAVE files before reading or printing pages

Why does Firefox now (for the past number of weeks, at least) force me to SAVE every thing I want to read or print? Why cannot I simply read or print something without h… (read more)

Why does Firefox now (for the past number of weeks, at least) force me to SAVE every thing I want to read or print? Why cannot I simply read or print something without having to choose a place to save it and name it? I don't always want the file cluttering up my PC once I have read or printed it. Help will be appreciated!

ALSO, probably not related, but maybe? Every time I open Firefox, within a minute, the additional "secure" window to Amazon Smile opens and interrupts what I am doing. Has Amazon taken over the entire world?

Asked by covered.bridge.crouse 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Unable to watch Netflix, or other video content other than YouTube

Hello, I have been unable to watch Netflix or any "other" video content using the Firefox browser for the past few weeks. I've been pulling my hair out while working thr… (read more)

Hello,

I have been unable to watch Netflix or any "other" video content using the Firefox browser for the past few weeks. I've been pulling my hair out while working through the help articles, alongside bouts of furious googling - all to no avail.

On Netflix I am getting error code F7701- 1003. Netflix is telling me to use the latest version of Firefox, but I have been checking for new updates almost every day since I noticed this issue. My current version is 100.0 (64-bit) On other website I'm getting the error message "No compatible source was found for this media."

I have followed all of the fixes listed on the following articles, but so far have not been able to fix my problem: Fix common audio and video issues Fix video and audio problems on Firefox for Windows N editions

If there is anything I haven't tried yet, please let me know.

Asked by EToman 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

after updating to 100.0, forefox "Loses" connection.

I have this problem CONSTANTLY with 100.0. i keep 2 browsers open, (1 Email, 1 ebay) After 5-10 minutes, firefox "Loses" internet connection. and i have to clear the star… (read more)

I have this problem CONSTANTLY with 100.0. i keep 2 browsers open, (1 Email, 1 ebay) After 5-10 minutes, firefox "Loses" internet connection. and i have to clear the startup cache, to get back online, only for it to happen again... and again, and again, and again! Didnt have this issue with the previous update. PLEASE HELP! and please keep the answers simple, im not well versed in programming language

Asked by thegearworks 1 year ago

Answered by thegearworks 1 year ago

  • Solved
  • Archived

UAC notification suddenly popping up

UAC notification pops up every time I try to open Firefox since last update on 5/5/22. I've deselected all options that run the program as an administrator, but it still … (read more)

UAC notification pops up every time I try to open Firefox since last update on 5/5/22. I've deselected all options that run the program as an administrator, but it still shows up every time. I've checked that no admin is selected in both the shortcut I use and in the program itself. Any suggestions?

Asked by catjenkins74 1 year ago

Answered by Magno Reis 1 year ago

  • Solved
  • Archived

Memory leak problem in Facebook

Hello, I have trouble with browsing Facebook, sometimes there is a huge memory leak (please check the first uploaded image), and as you can see in the second uploaded ima… (read more)

Hello, I have trouble with browsing Facebook, sometimes there is a huge memory leak (please check the first uploaded image), and as you can see in the second uploaded image, after I "end task" the Firefox tab that use a lots of memory, the Facebook tab crashed. The third uploaded image is the addons I have installed.

Is there a way to solve this? I go to about:memory and click on all there buttons in "Free memory" but that seems to have no effects.

Thank you for your time, Tom.

Asked by Tom Kazansky 1 year ago

Answered by Terry 1 year ago

  • Solved
  • Archived

On screen keyboard crashes Firefox

Used Firefox for many years with the inbuilt Microsoft on screen keyboard without problem. After updating Firefox a couple of days ago to the 100 edition when I enter te… (read more)

Used Firefox for many years with the inbuilt Microsoft on screen keyboard without problem.

After updating Firefox a couple of days ago to the 100 edition when I enter text in Google and press enter Firefox instantly crashes.

If I use the touch screen keyboard in windows its fine.

Using windows 10 fully updated.

Any help appreciated.

Asked by Shortcircuit44 1 year ago

Answered by Shortcircuit44 1 year ago

  • Solved
  • Archived

Web search with |Firefox

Suddenly, when I search the web with a topic search term, e.g. "thrombin", I get the error message: 'The page you are looking for cannot be displayed because an invalid m… (read more)

Suddenly, when I search the web with a topic search term, e.g. "thrombin", I get the error message: 'The page you are looking for cannot be displayed because an invalid method (HTTP verb) is being used.' Can you help me resolve this problem?

Asked by hvoorhis 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Can't Open Most Google Sites

Access to Google sites (Gmail, Google Search, Google Calendar) with Firefox (v. 100.0, 64-bit) is very irregular. I can sometimes open the pages, but can't, e.g., edit c… (read more)

Access to Google sites (Gmail, Google Search, Google Calendar) with Firefox (v. 100.0, 64-bit) is very irregular. I can sometimes open the pages, but can't, e.g., edit calendar entries. Often when I click a bookmark (in the Bookmarks Bar), or enter the URL for a Google site, nothing happens. Clicking other bookmarks opens the corresponding pages. Only Google sites seem to be affected. Is FF blocking Google?

Asked by Old Man Crutchfield 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Problem with search bars on certain websites

Hi. On dictionary.com when I type in a word in the search bar and press enter, it works fine, but when I am on a definition page on dictionary.com (not the homepage) and … (read more)

Hi. On dictionary.com when I type in a word in the search bar and press enter, it works fine, but when I am on a definition page on dictionary.com (not the homepage) and I type a word in the search bar and press enter, it does not work. The page does not respond.

Also when I am on biblehub.com and I type in a reference (like Genesis 1:1) in the search bar at the top and press enter, I get directed to a blank page: https://biblemenus.com/topmain/send.php?q=undefined

In the search bar at the top of biblehub.com I must click the magnifying glass icon in order for it to work, which is annoying.

Note that a while ago (I don´t know how long ago) these things used to work correctly. I don´t know whether a Firefox update caused the problem or whether it was a change to the coding on the webpages. I am on the latest version of Firefox. Neither of these problems happen on Chrome.

Let me know what can be done to fix it. Thank you.

Asked by jjbradbury 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Firefox Browser

When I open a website, the message "Firefox is already running" comes up every time. Task manager says nothing is currently running. I have to click "close Firefox every … (read more)

When I open a website, the message "Firefox is already running" comes up every time. Task manager says nothing is currently running. I have to click "close Firefox every time I go to a website. Can you help? Thanks Alan Murray

Asked by traderam 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

firefox and thunderbird takes long time after initial boot up

I have W10 fully updated with plenty of RAM but in the last few weeks, after I boot up in the morning (I shut down every night) it takes a long time (several minutes) fo… (read more)

I have W10 fully updated with plenty of RAM but in the last few weeks, after I boot up in the morning (I shut down every night) it takes a long time (several minutes) for either Firefox or Thunderbird to fully boot up . Firefox opens tomy home page, but does not complete for several minutes so I can go nowhere. If I am patient and wait it is fine the rest of the day..nice and fast. If I shut down and reboot again- very very slow opening of both for the initial time. I have run full virus scans, sfc/scannow, malwarebytes, cleared history and cache and cookies, turned off and on hardware excelerator. Any other suggestions? Word and Excel open quickly as usual.

Asked by oldbob2 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

Firefox seems to forget download history after a few seconds + Downloads panel does not open

So this issue just started and it's really annoying. In order to actually see the downloads, I first have to enable the menu bar and then go Tools -> Downloads Click… (read more)

So this issue just started and it's really annoying.

In order to actually see the downloads, I first have to enable the menu bar and then go Tools -> Downloads

Clicking the ↓ button should open a panel of recent downloads but nothing appears when I click on it. Furthermore, the "download complete" notification that this panel provides are no longer present.

The animation for the panel still works though.

Is there a solution to this?

Asked by ExileFox 1 year ago

Answered by ExileFox 1 year ago