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PDF files being saved in a different location than

Hii, I am currently using the latest version of LibreWolf/Firefox on Windows 11 Pro. I am having issues with the location of the files being saved in the Default locatio… (read more)

Hii,

I am currently using the latest version of LibreWolf/Firefox on Windows 11 Pro. I am having issues with the location of the files being saved in the Default location, i.e. C:\Users\kumbi\Downloads. All the files get saved in this location except those in PDF format.

The files in the PDF format, for some reason, get saved to the Temp folder: C:\Users\kumbi\AppData\Local\Temp.

I also use another system where the situation is the same.

I have checked all the configurations and settings and could not figure out a fix for this problem.

Please let me know how do I fix this. I am looking forward to your response.

Regards,

B. Bipin Kumar

Asked by Bipin Kumar 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Developers options tab keeping opening up on it own

I have been having this issue with firefox for a while, where the developers options tab keeps opening up on its own, and closes on itself. I have attached a recording o… (read more)

I have been having this issue with firefox for a while, where the developers options tab keeps opening up on its own, and closes on itself. I have attached a recording of the issue for better illustration. Many time I am unable to close it, it doesn't allow me to carry out my work when its up. My firefox is updated. Can anyone help identify what is the issue.

Asked by sarmah.angshuman 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Falcon (Brandwatch) login struggling to load

I've tried to login to Falcon using my usual Firefox browser and it's struggling to load and just whirling around. It was working fine before Christmas, so has been an u… (read more)

I've tried to login to Falcon using my usual Firefox browser and it's struggling to load and just whirling around.

It was working fine before Christmas, so has been an update from Mozilla that's causing an issue and do you have any recommended fixes.

Thanks

Joanne Fryer

Asked by joanne.fryer 3 months ago

Last reply by zeroknight 3 months ago

Just recently I am getting a "525" error code from Cloudfare using Firefox w/windows 10.

When I am trying to access a photo library for Bing Wallpaper photos I am blocked by Cloudfare error 525. I can using a different browser (MS Bing; Chrome; DuckDuckGo) an… (read more)

When I am trying to access a photo library for Bing Wallpaper photos I am blocked by Cloudfare error 525. I can using a different browser (MS Bing; Chrome; DuckDuckGo) and it works fine. Only errors out using Firefox since last two updates.'

Asked by JPKirkpatrick 3 months ago

Last reply by cor-el 3 months ago

Sites are often not saving login

Hello Before I reset my PC some months ago, I almost never had to Login to sites, as the kept me logged in. This no longer happens, and now I frequently have to Login to … (read more)

Hello Before I reset my PC some months ago, I almost never had to Login to sites, as the kept me logged in. This no longer happens, and now I frequently have to Login to eg. my Google account which needs third party autho and all sorts. It is rather annoying having to Login to Google every time I close the Window.

I do not have this setting on: "delete cookies and site data when Firefox is closed" I do have this setting on: "Ask to save logins and passwords for web sites"

It does save my Password and autofill, which makes it easier. But it is still annoying, that I have to login to everything every time.

I have tried reinstalling Firefox, to no avail.

Please Help

Asked by Zilas0053 3 months ago

Last reply by cor-el 3 months ago

Duplicate Firefoxes

Every once in awhile i get a second Firefox icon pinned to my taskbar and also a second listing for firefox in my programs list. If i try and delete the extra version the… (read more)

Every once in awhile i get a second Firefox icon pinned to my taskbar and also a second listing for firefox in my programs list. If i try and delete the extra version there is only one listed in the control panel. Has anyone else seen this? I am running Windows 10 Pro.

Asked by staplegun71 3 months ago

Last reply by zeroknight 3 months ago

Playing video on YouTube is always choppy, repeated message "experiencing interruptions, find out why"?

I keep getting a message that says on YouTube "experiencing interruptions, find out why?'. The videos pause and are choppy. When I click find out why, it's telling me to … (read more)

I keep getting a message that says on YouTube "experiencing interruptions, find out why?'. The videos pause and are choppy. When I click find out why, it's telling me to turn off my high resolution. I don't even know how to do this. My tower is connected to a samsung hd smart tv, that serves as my monitor. I have a wireless keyboard and mouse. The message is constant - all day long, every day. Can you please help me fix this problem. I am a paying member of YouTube Premium. Thank you.

Mike Harold [removed email and phone# from public support forum]

Asked by sunglassguyz 3 months ago

Last reply by cor-el 3 months ago

Password Manager

Hello I am using Firefox with synchronisation mainly on 2 PCs and 1 iPhone (there are old iPhone and 1 raspberry Pi connected, but not used). I have noticed that at lea… (read more)

Hello

I am using Firefox with synchronisation mainly on 2 PCs and 1 iPhone (there are old iPhone and 1 raspberry Pi connected, but not used). I have noticed that at least for a few months Firefox password library on iPhone was missing some password I needed, but I could always look them up on either PC without problem. Usually i tried to fix this by manualy synchronizing Firefox on iPhone in settings, it always showed that it is synchronized. Today I have discovered that i have only 19 passwords saved on my PC - same as on iPhone, but yesterday there were much more (probably all, but I can not be certain). Oldest one was created on 30. 10. 2023. All other are gone, I have managed to restore some old passwords (cca 370) from october 2021. I have disconnected internet and WiFi, placed old logins.json and key4.db in current profile, opened firefox and exported them. Once internet is restored, all passwords are deleted again, only those 19 recently created stay.

I did not delete any passwords or logins or anything on any device and did not delete any file or firefox profile. Why did it delete passwords without asking? And how can I prevent this from repeating? Because this is unusable password manager that randomly decides to purge login data from time to time.

thank you

Asked by peto819 4 months ago

Last reply by TyDraniu 4 months ago

Google search will not load on my android 7 phone on firefox browser

yesterday Firefox browser will not load the google search page https://www.google.com.au/?gws_rd=ssl I get a blank screen. I have checked the connection to the network u… (read more)

yesterday Firefox browser will not load the google search page https://www.google.com.au/?gws_rd=ssl I get a blank screen.

I have checked the connection to the network using my Mobile data and Home Wifi connection

Refer to attached screenshot

But when I load the same page in the following browsers I am able to get to the Google search page: Chrome Browser MS Edge browser

Avast Secure browser

Ecosia Browser

Troubleshooting done so far: Deleted all history Cleared the cache deleted bookmarks uninstalled and done a clean install of the Firefox borwser from Google playstore

Issue remains.

Specifications: Mobile phone

  • Model - SM-G930F

Firefox version: refer to attached screenshot

Asked by art Ele 3 months ago

Last reply by cor-el 3 months ago

VPN Refund

Hello > I was recently billed for yearly VPN on my credit card > Please refund > I did not authorize payment ! I can,t stand when a company reaches into… (read more)

Hello > I was recently billed for yearly VPN on my credit card > Please refund > I did not authorize payment !

I can,t stand when a company reaches into my bank account with out my permission > especially asking if i want to renew  :

Thanks

floyd mantos

[removed email]

Asked by floyd5 4 months ago

Last reply by James 4 months ago

How do I turn on black bars on the left, right and bottom of the screen like Tor Browser?

I know that Tor has this thing for fingerprinting and I also want to know If i can turn it on for Firefox because I like how it looks. Is there a way I could turn it on? … (read more)

I know that Tor has this thing for fingerprinting and I also want to know If i can turn it on for Firefox because I like how it looks. Is there a way I could turn it on? I heard it's called fingerprinting letterboxing or something.

Asked by ImNotProAtThis 4 months ago

Last reply by cor-el 4 months ago

Can't disable number input arrows in forms

Hi, As the subject says, i cannot remove the up and down arrows from forms that have a numerical input even though autofill/history options are cleared and disabled. I'v… (read more)

Hi,

As the subject says, i cannot remove the up and down arrows from forms that have a numerical input even though autofill/history options are cleared and disabled. I've even tried deleting cookies, cache, site data and so on, to no avail. I've also tried a clean terminal with no extensions installed and i have the same issue. Other browsers do not have this issue on the exact same form. I am at a loss, any assistance would be appreciated.

Asked by MrTweaks 2 months ago

Last reply by TyDraniu 2 months ago

Firefox and hibernation plain text vulnerability

Hi, I use windows hibernate a lot. One vulnerability of hibernate is that the contents of RAM get written to the hard drive in unencrypted form in a file called hiberfi… (read more)

Hi, I use windows hibernate a lot. One vulnerability of hibernate is that the contents of RAM get written to the hard drive in unencrypted form in a file called hiberfil.sys. This means that any encryption keys in RAM used to access encypted files will be written to hiberfil.sys and can be extracted if a malicious party has physical access to the drive.

Thus, the question:

Does Firefox store encryption keys, passwords, or log in details in RAM at any time while in use?

Thanks.

Asked by Ciaopescao 2 months ago

Last reply by cor-el 2 months ago

Disable container menu in new tabs

I found an answer to this question, but I need it in English; how to do this if you're not a programmer. The new feature is beyond annoying, so if someone wants to work… (read more)

I found an answer to this question, but I need it in English; how to do this if you're not a programmer. The new feature is beyond annoying, so if someone wants to work on making it optional, that would be a super improvement, but I'll be happy if I can just turn it off! Thank you

Asked by aah51 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Lost passwords and favorites after update...

Hi, I'm in a little bit of a chock... Firefox updated and recommended me to use a new profile. Sadly I chose that option and now I've lost all my previous settings. Panic… (read more)

Hi, I'm in a little bit of a chock... Firefox updated and recommended me to use a new profile. Sadly I chose that option and now I've lost all my previous settings. Panic! Is there ANY way I could get my saved passwords and favorites back from the previous install?!

Greatful for help here...

Best regards Robert

Asked by robsnob 4 months ago

Last reply by cor-el 4 months ago