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Looking for a solution/work around to the new FF protocols which do not allow exceptions

Looking for a solution/work around to the new FF protocols which REFUSE exceptions, which has cut me off from streaming from LEGITIMATE web sites like https://news.stlpub… (read more)

Looking for a solution/work around to the new FF protocols which REFUSE exceptions, which has cut me off from streaming from LEGITIMATE web sites like https://news.stlpublicradio.org/ and other sites as well.

I have used FireFox since Netscape, but am now using Chrome which works fine.

Security is great, but when the security Trumps the ability to actually USE the web sites, then how is that different than just blocking the "offending" website.

You should ask yourselves why the FF market share is so low.

You guys need to come out of the clouds and smell the digital earth where most of us dwell. I love you all for what you do, but you seem to be blowing it. Please get it together.

Asked by BertD FireFox 1 year ago

Last reply by FredMcD 1 year ago

WEBSITE FEATURES NO LONGER WORKING (BUT STILL DO WITH MS EDGE!!)

Hi, My wife & I have used Firefox for some considerable time now and like it a lot. However, we have been having trouble with Firefox recently and wonder if you are a… (read more)

Hi,

My wife & I have used Firefox for some considerable time now and like it a lot.

However, we have been having trouble with Firefox recently and wonder if you are aware of this. It manifests itself in a very subtle way with only some FEATURES of a particular website not operating, (but no ‘warning’ messages whatsoever).

To begin with, I was at a loss to understand why something didn’t work but, now that this has happened to me on THREE different websites (with features that work perfectly well under MS Edge!), I have come to the conclusion that Firefox is the only “common denominator”.

The first problem was with https://www.parcel2go.com. They have a “Live Help” (Chat) feature. It no longer works with Firefox!

The second was with https://account.patientaccess.com. Try to order “repeat prescriptions” and all is well – until you hit “send”. It no longer works with Firefox!

Today, I have discovered that with https://www.bt.com I am now longer able to access my BT email accounts. Furthermore, they also have a “chat” facility – except that is now also ‘invisible’ to Firefox!

I have seen mention that DuckDuckGo (which I also use) might be involved here?

What’s happened?!!

Asked by goshjm 4 months ago

Last reply by CraigS26 4 months ago

EVERY time Firefox does an update, my home page changes, my icons for add-ons are gone, EVERY time. I keep asking this question but the responses are not helpful.

EVERY time Firefox does an update just about everything changes for me, including my homepage, my icons for add ons are gone, now my link to my email is gone, I always … (read more)

EVERY time Firefox does an update just about everything changes for me, including my homepage, my icons for add ons are gone, now my link to my email is gone, I always wonder if I'm on the correct version or not. It says I am but what happened to all of my settings. I cannot tell you the number of times I've had to find my THEME and since there is no rhyme or reason as to how the themes are categorized it takes me forever to find the one I want. It doesn't seem to matter what settings I have entered because they are changed along with everything else. I have asked this question before and the answers I have received do not work. And another question. I do not like the background in "black" with the titles highlighted in yellow when I am searching. Very difficult for me to read, I've attempted to change that many times but can't seem to figure that out either. Oh, Lord where is Microsoft 7 when I need it? An OS that even I could figure out.

Perhaps finding the glitch in the changes that always take place after an update should be your next update.

Asked by Rhonda 3 months ago

Last reply by Terry 3 months ago

Firefox prevents opening links I select such as utility bills

Any site I go to such as my utility companies that have a link for me to open and view my bill while logged into my online account are prevented from opening by Firefox. … (read more)

Any site I go to such as my utility companies that have a link for me to open and view my bill while logged into my online account are prevented from opening by Firefox. Their help articles define the pop-up window as a window that opens automatically. That is not what I'm talking about. I am selecting the link. I am giving the site permission to open the window. It is not automatic. Google Chrome, Microsoft edge, no other browser has this problem. please help.

Asked by mike7771 3 months ago

Last reply by FredMcD 3 months ago

wordle

Wordle does not work properly on FireFox. It does not recognize characters that I enter as valid characters in the solution of the day. This occurs quite frequently. … (read more)

Wordle does not work properly on FireFox. It does not recognize characters that I enter as valid characters in the solution of the day. This occurs quite frequently.

Asked by jholder98 3 months ago

Last reply by FredMcD 3 months ago

Add-on was at the top of the right-click menu, but now it's been moved down.

I currently have this add-on installed. It allows you to you highlight certain text, then right click and open up a link to Wiktionary in another tab. Up until a few minu… (read more)

I currently have this add-on installed. It allows you to you highlight certain text, then right click and open up a link to Wiktionary in another tab. Up until a few minutes ago, this menu item was at the very top of the list (i.e. above "undo" and all the rest), but now it's been moved down with all the other add-ons. Image for further clarity.

The add-on hasn't been updated in 6 years, so it's certainly not that. I don't recall doing anything to make it change, but before this, it had been at the top of the menu ever since I added it maybe 2 years ago. Is there any potential way to restore this functionality? The fact that it appeared at the very top of the menu might have been a bug, but if that's the case, it was certainly a convenient one.

Anyway, I'll be looking forward to hearing from you fine folks in this community.

Asked by WonkySplonky 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

ring door bell on ring.com when i try to go to live view page comes up is this a trusted browser and gets stuck there unless i it go back. unable to use live view.However works fine on private window

ring door bell on ring.com when i try to go to live view page comes up is this a trusted browser and gets stuck there unless i it go back. unable to use live view.However… (read more)

ring door bell on ring.com when i try to go to live view page comes up is this a trusted browser and gets stuck there unless i it go back. unable to use live view.However works fine on private window

Asked by Hbarhorse 1 month ago

Last reply by Dropa 1 month ago

Firefox cannot access many websites

Further to my post about Firefox not connecting to websites. We use Norton 360 for virus control. Nothing has changed there. When searching the net for information Firefo… (read more)

Further to my post about Firefox not connecting to websites. We use Norton 360 for virus control. Nothing has changed there. When searching the net for information Firefox for the last month is unable to access many websites. This only happens with Firefox. Something has changed and I cannot find out what it is so that I can correct it. The settings for microsoft edge are the same and it does not happen with it. I've tried resetting it,deleting and reinstalling but nothing changes.

Asked by John 3 weeks ago

Last reply by RobertJ 3 weeks ago

add phone link app to tel link

scenario: a website offers a phone number. user clicks phone number and firefox asks user to "choose an application to open the tel link." problem: phone link (aka. your … (read more)

scenario: a website offers a phone number. user clicks phone number and firefox asks user to "choose an application to open the tel link."

problem: phone link (aka. your phone) app is from the windows store and does not have a select-able .exe file.

concern: is there a way to access microsoft store apps with firefox that do not contain an application executable.

Asked by Insulus 3 weeks ago

Last reply by RobertJ 3 weeks ago

Yahoo mail on laptop

Yahoo mail is the only site on my browser that doesn't work. It opens and loads and you can open an email but you can't do anything with it. You can't look at attachments… (read more)

Yahoo mail is the only site on my browser that doesn't work. It opens and loads and you can open an email but you can't do anything with it. You can't look at attachments, delete, move, star, or anything. I've reloaded yahoo, created a new password and signed back in, closed Firefox and opened back up, restarted my laptop and opened back up, cleared cache - NOTHING WORKS. It works just fine on Chrome and my phone. I noticed that yahoo mail url is the only one that has a cross site cookie symbol. But when I take it out, it still doesn't work. I am beyond annoyed.

Asked by medieval_lady1 3 weeks ago

Last reply by jonzn4SUSE 3 weeks ago

how to stop firefox from jumping, or scrolling, to the bottom of long forum posts

When paging through long threads on a forum Firefox always jumps to the bottom of the next page instead of the top. The problem also occurs in Safe Mode. It does not occu… (read more)

When paging through long threads on a forum Firefox always jumps to the bottom of the next page instead of the top. The problem also occurs in Safe Mode. It does not occur in other browsers such as Chrome or Edge. The forum in question is www.myfootballforum.com.

Asked by Hairy Scot 1 week ago

Last reply by Terry 1 week ago

Permission Problem with Camera

We have a customer using our SaaS solution running through Firefox 91.12.0 ESR. The web application we provide requires access to the camera on the local machine so we ca… (read more)

We have a customer using our SaaS solution running through Firefox 91.12.0 ESR. The web application we provide requires access to the camera on the local machine so we can capture a photo. We give them instructions and they configure their instance of Firefox to ALLOW access to the camera, along with several other adjustments (like allowing pop-ups, and no autofill).

However, whenever they restart Firefox the camera permission reverts back to the DEFAULT of Always Ask. The other settings adjustments we make, like pop-ups and no autofill stick around, but not the camera setting.

We've checked the PREF.js file in the Profile folder and that doesn't appear to be a problem. On our in-house machines we are running the same version of Windows and Firefox and cannot reproduce the problem.

The customer has recently applied the upgrade from an earlier version of Firefox ESR to 91.12.0. The customer has also imaged the PC and copied over to a large number of additional machines for use around their organization. This problem is causing a serious disruption to their deployment of the updated PC's as we work with them to try and troubleshoot the problem.

Any ideas on what to try would be appreciated.

Asked by mfranke62 4 days ago

Last reply by Terry 4 days ago

Bookmarks and History Gone

I need an human support person to deal with my missing bookmarks and history. Please have someone contact me ASAP. I have sent several messages to your support people wit… (read more)

I need an human support person to deal with my missing bookmarks and history.

Please have someone contact me ASAP. I have sent several messages to your support people with no response.


Claude39

Asked by claude39 1 day ago

Last reply by Paul 1 day ago

webpages for obits on newspaper sites not loading

Hello Since the latest version of Firefox I am unable to view obituaries on newspaper websites such as The Vancouver Sun, and The Regina Leader-Post. https://leaderpost.r… (read more)

Hello

Since the latest version of Firefox I am unable to view obituaries on newspaper websites such as The Vancouver Sun, and The Regina Leader-Post.

https://leaderpost.remembering.ca/obituaries/obituaries/search?filter_date=today&sort_by=obitslastname_meta&order=asc

https://vancouversunandprovince.remembering.ca/obituaries/obituaries/search/?filter_date=yesterday&sort_by=obitslastname_meta&order=asc

They will work using Edge.

Thank you

Murray

Asked by CANDLEWYCK91 1 day ago

Last reply by cor-el 18 hours ago

All search results for images are entirely green, why and how to fix?

I am having this issue for months now. Im using firefox with a customized about:config modified to enhance privacy. Pretty sure that this is the reason for the green imag… (read more)

I am having this issue for months now. Im using firefox with a customized about:config modified to enhance privacy. Pretty sure that this is the reason for the green images, however i dont know which setting exactly may cause this...

Anyways the wired thing is, i use duckduckgo as search engine and when i klick on images the results are looking normally, however for privacy reasons i dont want to use duckduckgo anymore since they had a secret deal with microsoft, i have tried many alternatives but sadly all of them have the same issue (which duckduckgo doesnt) when i search for anything and klick on images either some/most or all results are entirely green. Why is this happening and how can i fix it?

Asked by Firefox_Beginner 17 hours ago

Last reply by Terry 12 hours ago