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  • Archived

Search bar and address bar don't load search results except in private windows

Over the past few days, I've noticed that whenever I type something in either the Google search bar or the address bar, the search results never load. The page flashes fo… (read more)

Over the past few days, I've noticed that whenever I type something in either the Google search bar or the address bar, the search results never load. The page flashes for a second, then stops working. The Google search engine and Google products, e.g. trying to log into Gmail, are the only things affected by this glitch. However, I can access everything and obtain search results in a Private widow, but not by using the regular browser interface. I've been using Firefox for years, and I've never had this issue. I've cleared the cache and I've tried disabling add-ons. How do I fix this issue?

Asked by rainarde.heiland 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Update keep on reverting to earlier version

I updated to version 99.0.1 but it keeps on going back to 98.0.2. Things I had tried: Uninstall and reinstall Firefox Refresh in about:support Use a new profile … (read more)

I updated to version 99.0.1 but it keeps on going back to 98.0.2. Things I had tried:

  • Uninstall and reinstall Firefox
  • Refresh in about:support
  • Use a new profile

I think it is happening daily around the same time. Suddenly my pages in Firefox will stop loading. Then I need to close and reopen it. And then it will prompt me to start with a new profile because I am using an older version. On check, my Firefox had been reverted to version 98.0.2. Then I have to update and then only I can change back the profile.

Asked by yekit 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Allowed pop ups disappear

Followed every instruction I could find for this issue. When I reboot the allowed popups disappear. Or when I close firefox. Ready to move to edge. Please fix th… (read more)

Followed every instruction I could find for this issue. When I reboot the allowed popups disappear. Or when I close firefox. Ready to move to edge. Please fix this bug!! tks

Asked by daves1997 2 years ago

Last reply by FredMcD 2 years ago

  • Solved
  • Archived

Repeated Cookies Pop-up

When I log on to the National Savings website using Firefox ( though not when I log in with Chrome) I get the pop-up requiring me to accept or edit Cookies at every page … (read more)

When I log on to the National Savings website using Firefox ( though not when I log in with Chrome) I get the pop-up requiring me to accept or edit Cookies at every page on this particular website. It even happens when I select LOG OFF. Hence it occurs maybe six or more times whilst I am browsing the website. I complained to NS&I but they report it is not caused by their system. I therefore assume it it something within Firefox which is the problem. Can someone please advise me how to prevent these pop-ups. My operating system is Windows 10.

Asked by grtate 2 years ago

Answered by FredMcD 2 years ago

  • Archived

Weird Firefox Behavior, insane consumption and disk usage high, one off moment. Any ideas on what it could have been? Should I be worried?

To begin with I fell asleep with my PC on, and I woke up a couple of hours later, and I noticed my computer was running a little rough, so I decided to check task manager… (read more)

To begin with I fell asleep with my PC on, and I woke up a couple of hours later, and I noticed my computer was running a little rough, so I decided to check task manager, and I saw Firefox using 20 gb's of ram, and 50% disk usage.

I had a couple of tabs open, and seeing that it was stressing my SSD, I decided to quickly close the process, and I checked through all the tabs, and there was only one tab that had crashed when I had ended the task on it. I am running version 99.0.1 (64-bit) on Windows 10 21H2.

https://www.riotgames.com/en/work-with-us/job/3485689/staff-software-engineer-game-systems-valorant-los-angeles-usa

It was this link to a job posting for Riot Games. It had said that the tab had crashed and I had the option to refresh the tab. Not sure if it really was this or the tab just had some memory attached to that process. I had panic closed the process in task manager and forgot to screenshot anything else sadly.

Any ideas to what it was? Maybe just a memory leak or bug? My first instinct was to run a virus scan with Malwarebytes, and so far it has nothing, and I did a full scan of everything.

Have my extensions in the images. I've had these extensions for a long time at this point, I'm not sure if they would be the culprit or not.

I've never really seen or heard of this before, and this is the first time it's happened, and I don't know if it'll be repeatable either, just a bit worried about it is all.

Asked by envoyofthelast 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Loging in to banking site

Access Denied You don't have permission to access this server. Reference: 18.1ca93817.1651074079.ba81029 I get the above message after I access my bank web site login … (read more)

Access Denied You don't have permission to access this server.

Reference: 18.1ca93817.1651074079.ba81029

I get the above message after I access my bank web site login page, then enter my credentials. I do not have this issue on any other browser and or my phone app. I have cleared all cookies and website data, as well as tried in the in the private window mode. Any suggestions? The particular bank is citizens. I am able to access other banking sites as well from Firefox. Currently running version 99.0.1 64bit

Asked by dccampion 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Unable to open email attachments

I use Firefox as the browser for my email. Recently I have been unable to open or download pdf attachments (or any attachment) to emails. When I click on the attachment … (read more)

I use Firefox as the browser for my email. Recently I have been unable to open or download pdf attachments (or any attachment) to emails. When I click on the attachment I get the message javascript:void(0).

I contacted the email company who said there was no problem at their end and that the problem was with Firefox and pop up blockers. I followed the advice in the attachment to unblock for my email account - but this did not solve the problem.

So I then tried Edge for my emails and I can open attachments in Edge.

So the problem is with Firefox.

Any advice please? Thanks

Asked by david_blake 2 years ago

Last reply by david_blake 2 years ago

  • Archived

Response buttons

Some response buttons are not working in Firefox and Chrome. Apparently you are seeing my laptop as a tablet. Please fix . . don't want have to switch browser. It's n… (read more)

Some response buttons are not working in Firefox and Chrome. Apparently you are seeing my laptop as a tablet. Please fix . . don't want have to switch browser. It's not a blocker, it's not a tracker. Sometimes refreshing the page activates the button. And the whole Firefox program appears to running slower. Thanks

Asked by eagerd 2 years ago

Last reply by eagerd 1 year ago

  • Solved
  • Archived

Pop-up exceptions not working

Hello, The pop-up blocker exceptions are not working for some sites which I, of course, use a lot. The sites are listed in the exceptions, but Firefox stubbornly continu… (read more)

Hello,

The pop-up blocker exceptions are not working for some sites which I, of course, use a lot. The sites are listed in the exceptions, but Firefox stubbornly continues to block them. I sincerly consider walking away from Firefox (notwithstanding I love it and being a long term user), because it happens with sites I frequently use on a daily base.

I've looked around but none of the solutions work for me as those articles are rather old.

My version of Firefox: 99.0.1 (64bit) running under Windows 10 Pro

Hoping to find a solution here.

Renaud

Asked by Renaud 2 years ago

Answered by Renaud 1 year ago

  • Archived

Deeplinks don't work properly in Firefox

Hi - I have an affiliate marketing business which uses deeplinks to take my visitors to specific product pages on third party websites. These work fine in Google Chrome … (read more)

Hi - I have an affiliate marketing business which uses deeplinks to take my visitors to specific product pages on third party websites. These work fine in Google Chrome but on Firefox the deeplink goes to the website homepage only. Does anyone know what I can do about this? thanks Gina

Asked by ginarosemartin 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Bookmarks toolbar

I want to drag a URL to a specific Bookmarks Folder I have (located in the extended bookmarks list (accessed by the double arrow at the far right) but every time I try, t… (read more)

I want to drag a URL to a specific Bookmarks Folder I have (located in the extended bookmarks list (accessed by the double arrow at the far right) but every time I try, the extended list disappears when I try to carry the dragged URL onto it. I can't even select a bookmark in tehe extended list and drag it into a folder from there like I used to be able to do. Please help.

Asked by 24.alan 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

FIND bar popping up when I type eg editing a comment box on waitrose.com

When I type in the main firefox pane I sometimes get the search bar popping, cf the discussions 4 years ago. No idea why, I haven't added any addons. Maddening. It's n… (read more)

When I type in the main firefox pane I sometimes get the search bar popping, cf the discussions 4 years ago. No idea why, I haven't added any addons. Maddening. It's not doing it now or i couldn't have sent this.

Asked by john.washbrook 2 years ago

Answered by FredMcD 2 years ago

  • Archived

hoe do I use my recovery key

I had to reinstall windows. I do not remember my Firefox account password but I do have a recovery key, which I generated and kept safe for just this type of situation. … (read more)

I had to reinstall windows. I do not remember my Firefox account password but I do have a recovery key, which I generated and kept safe for just this type of situation. I can not find recent info on how do I use it to recover my data? Going through the password reset procedure I see nowhere to enter the recovery key

Thanks

Asked by brotherzha 1 year ago

Last reply by CraigS26 1 year ago

  • Archived

https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect?as=u&utm_source=inproduct

https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect?as=u&utm_source=inproduct How do I stop this BS? I have several hundred pages … (read more)

https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect?as=u&utm_source=inproduct

How do I stop this BS? I have several hundred pages bookmarked, and now after the last time I allowed firefox to update, I am unable to access 90% of them as I get the above message.

I would hope that I don't have to change browsers as all of the others I am aware of suck.

Asked by Steve 1 year ago

Last reply by cor-el 1 year ago

  • Archived

error 523

In trying to reach at least one Web site (maybe more), https://jabberwocking.com/, I get an error page, Error 523: Origin is unreachable. It also has some tech stuff I do… (read more)

In trying to reach at least one Web site (maybe more), https://jabberwocking.com/, I get an error page, Error 523: Origin is unreachable. It also has some tech stuff I don't understand. What can I do?

Asked by jhaber3 2 years ago

Last reply by cor-el 1 year ago

  • Archived

link to website not working

Hi: The link to the following website is not working: https://www.hoka.com/ When I try this link in another browser (ie. Chrome) it works. Why is it not working on Firef… (read more)

Hi: The link to the following website is not working: https://www.hoka.com/ When I try this link in another browser (ie. Chrome) it works. Why is it not working on Firefox? Thanks David

Asked by damurray2 2 years ago

Last reply by FredMcD 1 year ago