Showing questions tagged: Show all questions
  • Archived

Lost bookmarks with browser update

Hi My browser updated to latest version 100.0.1 but all my opened tabs are missing. And what is more important all my sync bookmarks are also gone. I can note restore any… (read more)

Hi My browser updated to latest version 100.0.1 but all my opened tabs are missing. And what is more important all my sync bookmarks are also gone. I can note restore any of sync data.

Asked by robert.ryczek 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Missing a suspicious Extension in the Manager?

I'm highly suspicious of an extensions i downloaded a while ago. It has blocked facebook from tracking me as some websites i access automatically uses Facebook. When I ch… (read more)

I'm highly suspicious of an extensions i downloaded a while ago. It has blocked facebook from tracking me as some websites i access automatically uses Facebook. When I checked the manager to make an exception for a website I was using, I don't see it there, not even to disable it. I even double checked if my only blocker, UBlock Origin is preventing it from showing but it's not even there either. So now I'm worried my data is compromised.

Asked by rdsreloaded 2 years ago

Last reply by rdsreloaded 2 years ago

  • Archived

logins file corrupted and "Account disconnected notice"

Hello, I'm unable to access my Firefox logins. I followed some of the advice on here and discovered that my login files appear to be corrupted (logins.json.corrupt). I tr… (read more)

Hello, I'm unable to access my Firefox logins. I followed some of the advice on here and discovered that my login files appear to be corrupted (logins.json.corrupt). I tried some of the suggested methods, but I can't re-establish access to my logins.

I'm not sure if this is related, but when I click on the Applications menu, though my profile is there, it says "Account disconnected" next to a warning sign.

Please help... I've been saving my passwords and logins here for years. Any advice welcome. Many thanks in advance.

PS... yes, I know I should have backed them up somewhere, I'll never repeat this mistake.

Asked by t_simpson28 2 years ago

Last reply by Terry 2 years ago

  • Archived

Many common words missing in FireFox spell checker

I once found a live bug opened for this, but I don't find it anymore. The spell checking dictionary, as many pointed out, is horrible. It lacks tons of common words, as … (read more)

I once found a live bug opened for this, but I don't find it anymore.

The spell checking dictionary, as many pointed out, is horrible. It lacks tons of common words, as well as commonly used tech,internet, you name it - jargon words.

Is there (there should be) a repository to add missing words? Through my usage I add words to my private dictionary. Would be shame not to use this as part of this bug handling.

Asked by zarnivop 1 year ago

Last reply by pentaquark 1 year ago

  • Archived

Discord Can't Speak Messages

Hi all. I am having a strange issue with Discord. I can get notification sounds and all other media plays fine there. But whenever I try to "speak comment" or set the set… (read more)

Hi all. I am having a strange issue with Discord. I can get notification sounds and all other media plays fine there. But whenever I try to "speak comment" or set the settings to always speak comments, nothing happens. The tab shows "playing", but no audio comes out, and nothing shows coming through on the mixer.

Chrome does speak as expected. A different computer, same version of Firefox also does speak as expected (in a different voice though). So that narrows it down to something in this particular copy of Firefox that is causing the problem. Plugins, settings and extensions on the two computers look the same. Also tried a different audio interface. If anyone has any ideas, please let me know!

Specs: Windows 10, Firefox 91.0 32 bit (both computers)

Asked by Mike The Performer 1 year ago

Last reply by Mike The Performer 1 year ago

  • Archived

firefox password

Where is the options (& then “security” button) in Firefox for Acer-002-2.0? I wish to totally remove the request for the primary password that appears quite frequen… (read more)

Where is the options (& then “security” button) in Firefox for Acer-002-2.0?

I wish to totally remove the request for the primary password that appears quite frequently. (I don’t have one now & don’t really want one or even the screen that wants me to put one in all the time)

Please reply to [email removed from public]

Thank you

Asked by hap 2 years ago

Last reply by Paul 2 years ago

  • Archived

I need to install an extension that “could not be installed because it has a high risk of causing stability or security problems”

I'm having a problem related to an extension that I have to use to consult legal processes in my country (there is no other way, the extension is widely used and is a req… (read more)

I'm having a problem related to an extension that I have to use to consult legal processes in my country (there is no other way, the extension is widely used and is a requirement, I've always used it). Not too long ago this browser started having problems with the extension that hurt my company like hell, this is our last attempt to continue using this browser.

Asked by claudioC9 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Websites don't load correctly

Hi, when I visit some websites, the pages do not work properly. The page does not want to upload properly and links on the page do not work. Can't log in to a page I have… (read more)

Hi, when I visit some websites, the pages do not work properly. The page does not want to upload properly and links on the page do not work. Can't log in to a page I have the latest version installed.

Asked by 20tassar 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

since Version 100 about:config dosn`t open the config page

Hi, since we have installed Version 100 (100.01 or 100.02) we cannot open the Settings or the AddOns / Themes page. Nothing happens. Also the "about:config" dosn`t work. … (read more)

Hi, since we have installed Version 100 (100.01 or 100.02) we cannot open the Settings or the AddOns / Themes page. Nothing happens. Also the "about:config" dosn`t work. On the other hand, it works fine, when we are in the trobleshoot mode.

We have no policies There is no policies.json Same Prolem in x86 or x64 Version

We have no idea, where the problem can be

Greetings Manfred

Asked by manfred.egger1 1 year ago

Last reply by Terry 1 year ago

  • Archived

Logging into chase.com

I have a constant problem with Chase.com - they are telling me it's Firefox, then it's because of the cookie blockers on FireFox. I have heard every excuse under the sun… (read more)

I have a constant problem with Chase.com - they are telling me it's Firefox, then it's because of the cookie blockers on FireFox. I have heard every excuse under the sun. I try to login, I get chase doesn't recognize device, then they send a one time code, which doesn't work, so I have to call them, they tell me it's Firefox causing the problem. I know that's a myth because the same thing happens on MS Edge. Is anyone else having this problem? Do you have any suggestions?

Asked by pyadkins 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

Since 100 download, unable to sign in to Florida Unemployment site. Also, windows aren't opening in separate tabs but all in one.

Since upgrading to 100, I am unable to log in to Florida Unemployment site. I have followed all their recommendations and still am unable to access. Also, when I click … (read more)

Since upgrading to 100, I am unable to log in to Florida Unemployment site. I have followed all their recommendations and still am unable to access. Also, when I click on an item, new tab is opening in place of one I clicked on instead of new tab.

Asked by asapdeliveryno1 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

getting rid of YOPmail

This morning YOPmail showed up on my windows 10 foxfire as a pinned tab. It claims to be an extension (chrome). Nowhere does anyone say it is malicious...but I want it go… (read more)

This morning YOPmail showed up on my windows 10 foxfire as a pinned tab. It claims to be an extension (chrome). Nowhere does anyone say it is malicious...but I want it gone and nowhere is there instructions on how to remove it...I have contacted the dev. we'll see...

It is my business computer and I don't like software, apps, code, extensions or add-ons that i cant get rid of.

Any help would be appreciated.

Jim

Asked by CarolinaPavers 2 years ago

Last reply by CarolinaPavers 1 year ago

  • Archived

Password

Hi, I got a new computer and need to sign in to my account but can't remember my long, auto-generated PW. How can I reset with out losing all my data? Is it possible to t… (read more)

Hi, I got a new computer and need to sign in to my account but can't remember my long, auto-generated PW. How can I reset with out losing all my data? Is it possible to talk to a human on the phone? thanks, Tyler

Asked by TDS 2 years ago

Last reply by FredMcD 2 years ago

  • Solved
  • Archived

Bookmark toolbar

Downloaded the latest version of FireFox, and have somehow lost the toolbar for my bookmarks. Have tried suggested things mentioned that i can find to no success. How do… (read more)

Downloaded the latest version of FireFox, and have somehow lost the toolbar for my bookmarks. Have tried suggested things mentioned that i can find to no success. How do i get this much neede item back, HELP please?

Asked by kodaonehutch 2 years ago

Answered by FredMcD 2 years ago

  • Archived

I made the horrible mistake of refreshing FIrefox. Now nothing opens. EVERYTHINGis DID NOT CONNECT POTENTIAL SECURITY ISSUE. I have followed the 15465456 instructions to try and fix it the best I could... NOTHING.

can someone tell me how to reverse this mess? I refreshed in an effort to get my vanished toolbar back. That worked. NOW, nothing works. I have a toolbar that connec… (read more)

can someone tell me how to reverse this mess? I refreshed in an effort to get my vanished toolbar back. That worked. NOW, nothing works. I have a toolbar that connects to nothing. if you know this is going to break all the time, can't you just write a macro to fix it? I have followed all the instructions I can find, and it still doesn't work. I REALLLLLLLLY don't want to dump firefox, but I need something reliable that works.

Asked by Kfidei 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Sorry. We’ve locked your account. A comedy of errors.

Hi Firefox, thanks for a great browser. Could you please help unlocking the account for [REDACTED BY MODERATOR] I was busy logging in to Firefox (today's update) using … (read more)

Hi Firefox, thanks for a great browser.

Could you please help unlocking the account for [REDACTED BY MODERATOR]

I was busy logging in to Firefox (today's update) using my account and wished to store my login info, but the link upon login was a long useless address specific to the post-login screen and related to adding more devices. I opened a new tab but this was, apparently, a sticky login and the new tab was logged in as well. I logged out of that tab with the obvious (hindsight) effect of interrupting the previous tab/s.

Long story short, the immediate effect was the message in the subject line of this mail. Firefox locked my account and I need it unlocked.

Thanks for your trouble. Kind regards Jacques


[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by jaak0226 2 years ago

Last reply by Chris Ilias 2 years ago

  • Archived

Some sort of Blank pop-up type area on all sites - cant use the mouse in this area.

Please help me remove this blank area section on the web pages. its on all of them on every tab. I have tried restarting and updating. I cant get it to go away. thank yo… (read more)

Please help me remove this blank area section on the web pages. its on all of them on every tab. I have tried restarting and updating. I cant get it to go away.

thank you Mark

Asked by Marko 2 years ago

Last reply by vannerwinner 1 year ago