Firefox Support Forum

Using Firefox View, I am unable to view my tabs from other devices after setting up Sync. It is saying Check your internet connection. If you’re using a firewall or proxy, check that Firefox has permission to access the web. as if I don't have a correctly configured connection. However I indeed do and am able to browse the web without any issues. I should mention that I'm running the latest stable flatpak and I'm wondering if this could be related but I have no idea how to manipulate the flatpak to make this work.

I have noticed that my browser saves certain data that was filled into forms on websites such as contact info, or 2FA codes. Of course, the all options for Logins and Passwords as well as Forms and Autofill are turned off. So I wonder, what causes this behavior? I would maybe think these are some cookies, but after clearing them and deleting all site data this still happens. For 2FA codes this is harmless. but I'm concerned Firefox may do this for passwords too. Anyway, why would I need to save info of TOTP?

Note: Example is for SimpleLogin.

How do I get rid of the automatic login options. I never saved the password. I just want to get rid of the options for the login field. There are too many, some don't apply. I have read everything and tried to clear my logins in the settings option, but the field is grayed out and I cannot select it.

Sheesh, I tried to append to another question but failed. Just as well... I am using a Dell Inspiron 1545 laptop with Ubuntu 22.04.3 LTS. Every time I put my laptop in standby mode (close the display) then reopen the Firefox window expands beyond the left edge of the computer. I tried some solutions offered on the forum but they did not help. Now when this happens I hit the maximize button and the Firefox display actually shrinks to a small size. That's counterintuitive but... When I hit the maximize button again the Firefox window expands to the correct size. So it's now only a minor annoyance. It seems like there ought to be a simple solution to this but I haven't found it yet.

I would like to force on users in my organization to protect their passwords by firefox master password. How to do that by modifaing mozilla.cfg or policies.json?

Thank You

I loaded the postcode lottery website but it's completely blurred. I last checked the same website last month, and it worked fine. I have cleared the cookies from Firefox, but the result is the same. It appears clear for a moment, then blurs. No pop-ups asking to accept cookies. It works fine using Chrome. Any idea why Firefox won't display it properly? It loads the National Lottery website, so it's not about gambling sites I guess.

Hello everyone!

For a couple of months now, Firefox has had no sound. T^T Uninstalling, reinstalling and resetting didn't seem to make an impact.

I did the "usual fixes" like rebooting, Windows (every sound, volume & device settings), checking for muted tabs and see if Firefox was wired to the right sound device etc, unfortunately to no result.

I even switched sound cards and reinstalled sound drivers but these worked fine everywhere else so it was unlikely they were the problem in the first place.

I think... I am a bit stuck! ^v^' I can share the full extended troubleshooting information if needed.

Thank you very much!

Hello, I just noticed that at the top of my settings menu there was a flag saying that I was not logged in to Firefox. I clicked the link and logged in. Bam, all my settings disappeared! I have special colours and fonts because I am partially sighted. It is now very difficult for me to use my browser. How can I get my settings back, please?

This might just be a blind thing, I use the NVDA screen reader, but when I sign in to firefox, my password is 12 letters long, but when I look on my settings page, it's 18 characters long, is this normal?

I can log in using my 12 letter password and it's not a master password, I don't have one of those.

Any help would be apreciated.

I attached a screenshot of what appears whenever I click anywhere around any text. It acts like it's a place that I could type. Obviously not something that breaks the app, but incredibly annoying. Also only happens on Firefox.

What would I have to do to get this to stop? It surely can't be an intended interaction.

Using Firefox to access TDeasyweb banking appears to work thought the login process, however accessing anything on the web site causes the web site to put me back to the login screen. I am running Ubuntu 22 on a desktop and a laptop with Firefox 121 64bit. I have contacted TD regarding this and the solution suggested was to use a difference browser or disable all the extensions and try again. Does anybody know a REAL fix for this?The problem seems to be fixed if the "delete Cookies" extension is disabled

Just recently, within the last two weeks (today is 12/22/23) Firefox it taking a long time to start. Firefox version is 121.0 (64 Bit) Windows 11 Home Ver: 22H2, OS Build 22621.2861 This is a reasonably new Acer Nitro PC (August 2023) with a solid state drive.

When I double click the Firefox Icon a large white box opens on my PC and remains that way for 10-15 seconds, then the white box fills-in with the Firefox screen. Once opened, Firefox works perfectly.

I tried the troubleshooter and Firefox starts instantly, as it did previously. I have no Extensions, Themes, or Plugins. I even disabled: OpenH264 Video Codec and Widevine Content Decryption Module. I tried Google and DuckDuck as the Search engine with no difference.

Any suggestions?

Thanks for your help.

I run Firefox 121.0 on Windows 10 Pro. I use a VPN (ExpressVPN) and normally run Ghostery and uBlock Origin. When I log onto Townhall.com and enter my VIP credentials all is fine. However, when I read an article I should be able to access the comments. I cannot in Firefox and this is something that has occurred about 3-4 weeks ago. For years I have not had any problem like this with Firefox.

I tested VIP access with my iPhone - works fine. I tried Vivaldi - works fine. I tried Chrome - works fine. I try Firefox - fails!

I ran Firefox in "TroubleShoot" mode, with all add-ons turned off and it also fails. Even when I run Vivaldi I have Ghostery and ad blocking turned on, but Ghostery does allow townhall.com on their whitelist.

I've send emails to Townhall.com and am not getting any responses. However, I was having the issue with all devices but all have been fixed except with Firefox. So, I have no idea why this is an issue with Firefox but not with any other device.

Any thoughts?

Hello,

I have not had any problems with Firefox sync and passwords until recently. I used to use Firefox on desktop, on an iPad, and on an android, with no issues accessing my passwords. Recently I replaced my android phone with an iPhone, and after signing onto Firefox sync on said iPhone, the list of my passwords was accessible on the iPhone, but when i used it for auto-fill, it would only load the username, but not the password. This caused no issue with Firefox sync on desktop or iPad however, so I just let it be. However, after 3 months of no issue, when I open both my iPad and desktop today, all my old passwords are gone, and replaced with the few passwords I directly saved with Firefox on my iPhone.

i have tried restoring my old Firefox profile using backup software to access older files, but I am unable to regain my passwords this way. I have tried using profile data from several date ranges and that has not helped either. The issue seems to lie with Firefox sync with iOS, but I am at an absolute loss on how to resolve this, so any help at all would be much appreciated.

I installed firefox on a new pc and after loggin in and syncing my account all my pinned sites on the firefox homepage disappeared. Is there any way i can get them back?

Bonjour Depuis 2 semaines, mon compte firefox a perdu la majorité de mes identifiants et mots de passe qui étaient sauvegardés. mais pas tous... je ne comprends pas pourquoi. Avez vous une explication? C'est très ennuyeux ! :( Merci pour votre aide.

OS: Linux Mint 21 Browser: Firefox 121.0

There are a few sites I frequently use that popup windows that can't be blocked or moved out of its lower right position. It most cases it blocks important text due to the screen/font scaling I have to use.

My browser privacy settings are set to "Strict".

Autoplay setting is: "Default for all websites: = Block all Websites"

The popup window banner reads "Trending Videos". No video or audio plays and the window is black with the error msg: Sorry, the video player failed to load.(Error Code: 104153)

There is an "X" button on the right hand side of the banner that does go into focus when I hover the cursor over it, but clicking on it does nothing.

I have tried various popup blocking addons but so far none have been able to stop these popup windows.

Suggestions please!

Monty

I made a fack saved login called ilove123.com

and i had the password be 123

i then clicked the three bars selected help selected more troubleshooting information and selected open folder of my profile

i selected loginsjson searched for ilove123 and it was found

i then removed the saved login ilove123.com

and i repeated the process of reopening profile folder

i selected loginsjson lookked for the login it was not there

but when i selected loginsbackupjson

it was there!

which can only mean my login that i accidently deleted is also in the loginsbackjsonfile of my current profile

but how do i decrypt it?