Firefox Support Forum

I have tried both Google Authenticator and Guardian for use with Mozilla 2FA. I have tried scanning the QR code on my PC multiple times on each authentication app and retrieving multiple codes each time, but all entries stated "incorrect 6 digit code" on my PC to enable 2FA. I am not sure how this is not working. Both authenticator apps identified my correct login email address associated with my Mozilla account so I know it must have something to do with whatever is happening on the back end at Mozilla for my account.

Also, I have read a few posts in the Mozilla support knowledgebase regarding this very same issue, but did not see any resolution. I would really like to have 2FA. Can someone please contact me about this?

Dear Firefox Team, since updating, I've been enjoying the new Firefox View function. Sadly, as I'm using a few tweaks here and there (vertical tree tabs, modified chrome.css to remove horizontal tabs, etc.), its not visible at the place where it originally belongs. Because of that I'm searching for a way to include it in my workflow. To do this, I've made it my Homepage, and now, I'm trying to change it to my NewTab page as well. I find it more useful than clicking on a random website. I have tried to achieve this with addons and inside about:config; but as you know, "about:newtaburl" has been removed a long time ago.

Do you have an Idea how I could achieve this, or do you think it would be possible to create an option to this in a future release?

Thank you for reading my message, who knows maybe I can give you an Idea

All my bookmarks have disappeared from bookmarks. I restored bookmarks in the menu folder but my bookmarks in the bookmarks toolbar are still missing. How can I get my bookmarks in my bookmarks toolbar back?

After downloading FF 106.0 A Firefox Icon appeared on the left side of my menu bar that won't go away and is taking up space that I need. It's guiding me thru a sign in page to syn my devices. I DON"T WANT TO SYNC my devices. I just want to get rid of that icon. When I try to sign in it tells me it will send me a 6 digit code and I have to enter it in 5 mins. I never received the code. I don't care if I ever get the code. Please tell me how to get rid of the icon w/o going thru the process of the "tutorial" Thank you!

I had several windows open in Firefox. These have disappeared but I'm not sure exactly when it happened.

'Restore the previous session' does not help as it only restores a single window. I need to go back in history (I have backups so can refer to older files if needed). I have checked 'session-store.backups' and have several .jsonlz4 files, ranging from early October to late October. The older versions are much larger.

Do these files contain my older session data? If yes, how do I load them to get the relevant session windows? I am not worried about losing any data since that time.

Thanks

I've just opened Firefox to discover it has updated whilst I was out, and now all my saved logins are missing.

It's not a disaster, just really annoying as it means having to re-enter a lot of information, and remembering it!

Is there any way of recovering that information or is it a lost cause?

I am trying to download a .msi installer from the Dell servers at https://dl.dell.com/serviceability/catalog/SupportAssistx64-3.12.3.5.msi using Firefox v106.0.1 but when I click on that link it opens in a new tab as garbled plain/text (see attached image). If I right click that link and choose "Save Link As" then I am able to correctly download the .msi file.

I have no problem downloading this .msi installer using MS Edge v106.0.1370.52.

I don't think there is a universal problem downloading all .msi installers with Firefox since I can download the latest 64-bit .msi installer for Firefox (Firefox Setup 106.0.1.msi) from https://www.mozilla.org/en-US/firefox/all/ without a problem.

I found a comment by jsche2000 in rkm's July 2017 thread clicking on msi link displays garbage rather than download msi file that "usually the problem is that the server is not set up with a specific content-type for .msi so it sends a default content type such as text/html or text/plain that Firefox dutifully displays in a tab... Unfortunately, there's no built-in way to tell Firefox 'when you see a .msi extension, ignore the content-type indicated by the server and just save it' ".

Before I contact Dell and ask them to fix this problem on their download server, is there any possibility that Firefox v106.0.x has introduced a bug in the way this browser recognizes the specific content-type of some .msi installers? I'm not sure, but there seems to be a change in way that Firefox downloads files in v106.0.x. For example, when I download the latest 64-bit .msi installer for Firefox from https://www.mozilla.org/en-US/firefox/all/ my Firefox prompt now specifically declares that I'm downloading a Windows Installer Package (see attached image), which I don't recall seeing with previous versions of Firefox.

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64-bit Win 10 Pro v21H2 build 19044.2130 * Firefox v106.0.1 * Microsoft Defender v4.18.2209.7-1.1.19700.3 * Malwarebytes Premium v4.5.16.217-1.0.1792 * Macrium Reflect Free v8.0.6979 * Dell SupportAssist v3.12.3.5 * Dell Update Windows Universal v4.6.0 Dell Inspiron 15 5584, Intel i5-8265U CPU, 8 GB RAM, 256 GB Toshiba KBG40ZNS256G NVMe SSD, Intel UHD Graphics 620

When I try to log in to my account at t-mobile.com I get the message that Firefox is not supported in incognito mode. https://www.t-mobile.com/unsupported_firefox_incognito

Logo Corporate Firefox is no longer supported in private mode

The Firefox browser is no longer supported in private mode on our site. To continue, please take Firefox out of private mode or choose another browser. We recommend Chrome, Safari or Edge.

Do I have to compromise my privacy and security just to use the t-mobile.com website?

This happens only on the t-mobile.com website and only after I try to log in to my account. If I don't try to log-in to my account their website works just fine with Firefox.

Thanks for any help on this situation.

I first realized an issue with downloading PDFs through the Firefox viewer - I cannot. The download button does nothing, there is no prompt, no popup, and no file downloaded. I have also tried to print to pdf, that also seems to fail.

Today I realized I also cannot attach any files to an email through Gmail in Firefox, which is now leading me to believe that the software is unable to interface with my files at all.

Things I've tried include: - Turning off popup blocker - Refreshing Firefox in the ->Help->More Troubleshooting Information Menu - Starting Firefox in safe mode - Reinstalling through snap

The only way I can currently download files is through wget, and the only way I can send attachments is by installing Google Chrome, which is kind of a last resort for me.

I am running Ubuntu 22.04, this is on Firefox 106.0, though it didn't work last update either.

Thanks for any help

Edit: I have been googling for answers but after posting this question a similar thread popped up, the solution is to install the following packages:

xdg-desktop-portal xdg-desktop-portal-gtk

firefox has just automatically updated when using private browsing all dropdown menus appear as white text on a grey background this is harder to read i want black text on a white background

Hi, I'm migrating to a new PC and followed the below article to open all my currently synced tabs from the old machine on my new one: https://support.mozilla.org/bm/questions/1357426

The issue is that the on the new machine when I open all synced tabs, the order is reversed, i.e. my latest tabs that are on the right on the old machine are now on the left in my new machine. How do I tell open all tabs to keep the same order in the new machine? Any help is greatly appreciated..!

Thanks! manoja

Hi, when I log into my bank I give my account number and then a password. I have told firefox not to remember my password but it is remembering the bank account number which automatically pops up when I am on the banks log in page. How do I stop this? Also when I signed up for this firefox help it asked for an email address and all my email addresses poped up for me to chose from. I didn't like this either. Appreciate any help. If these features can't be turned off whats the last version I can use that won't do this? cheers Neil

I would like to open my history page and select an entry and open in it a new tab and the history page to remain open.

It is annoying that the history page closes automatically after the user opens a selected entry. Because I often view history trying to find a previous tab and typically don't find it first go, but then have to reopen history :(

Is it possible to change that behaviour?

Hi Today I updated Firefox to version 106.0 and I can't get rid of the "arrow button" from top right (screenshot attached - near the minimize button, I marked it). The function of this button is clear for me - tabs management. But I can manage my tabs without special button for it. I want to remove it. I tried right clicking on it, but the "remove from toolbar" option is unavailable. I tried to customize toolbar, but it won't work either (I can't take it from te toolbar).

How to remove this button?

Firefox view is a new feature that looks awesome and I'd love to try it out to sync stuff between devices. There's just one problem:

1. Firefox view works on my laptop and seems to work on my phone, but does not work on my desktop.

For reference:

• Desktop (doesn't have view tab) is Mac Mini 2020 (M1) on Mac OS Ventura 13.0 (22A380)
• Laptop (has view tab) is Mac Mini 2020 (M1) on Mac OS Ventura 13.0 (22A380)
• Both devices are running Firefox 106.0.2 (64-bit)

I have already:

• Made sure "Open Tabs" is enabled for sync on all devices
• Looked for the firefox view in the "Customize Toolbar" menu
• Disabled / Re-enabled Firefox-View in about:config

Hello community, As soon as firefox 106.0.2 finished installing itself i was greated with some nice new color schemes to choose from, and also some other settings regarding accessing content and tabs from other devices, retrieving closed tabs and so on. Ever since i can't seem to find and access those settings. Any ideas would be much appreciated. Thanks in advance. I'm on linux, Manjaro.

I shutdown my firefox browser and was running top on my linux POP_OS 22.04 laptop.

I noticed a firefox process running at 23 to 25 % of the cpu even though the browser was closed. Can you tell me what is running and how I control it?

After an update today, private browsing windows now are a different color than the other windows. I don't want them to be a different color. How do I change them back to the same as the other windows?

Also, how do I remove the extra text label next to the private mode icon, and just generally put things back to the way they used to look?