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Youtube bar where you change quality/sound etc...

Hello, in YT bar when you change video quality/sound etc, there is something missing.... im not a native english speaker and it is hard to explain this to you, so i have … (read more)

Hello, in YT bar when you change video quality/sound etc, there is something missing.... im not a native english speaker and it is hard to explain this to you, so i have some screens for you to understand it :)

The first screen where the problem is, is in Mozilla Firefox and the second one is in "Opera" and there is no problem with this. I don't know if i did something or it is mozilla problem so please help :)

Asked by BlackAndWhite 1 year ago

Answered by cor-el 1 year ago

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I would like bookmarks in page, not toolbar

How can I view the bookmarks/library in the browser pane, rather than a toolbar on the side? I can't read the small print, my folders aren't visible, and a miss-click co… (read more)

How can I view the bookmarks/library in the browser pane, rather than a toolbar on the side? I can't read the small print, my folders aren't visible, and a miss-click collapses the entire menu.

I want it to open like the "settings" menu, where it is in the browser pane like any regular website.

Asked by elizabethsmazzella 1 year ago

Answered by Terry 1 year ago

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Dotted frame on history/bookmarks view

Hello, I've just upgraded and almost done with the userchrome customizations but I need help with some little things. Is there a way to remove the dotted frame in the h… (read more)

Hello,

I've just upgraded and almost done with the userchrome customizations but I need help with some little things.

Is there a way to remove the dotted frame in the history/bookmarks tree as seen in the attached picture.

Thanks.

Asked by jlwally 1 year ago

Answered by jlwally 1 year ago

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104.0.2 Add-On Extension Icons NOT showing.

New Lenovo Desktop ThinkCentre, 16GB RAM, Three 1TB Drives, Windows 11 Pro 64bit, Firefox 104.02 (I don't remember when exactly the icons disappeared - I have been wor… (read more)

New Lenovo Desktop ThinkCentre, 16GB RAM, Three 1TB Drives, Windows 11 Pro 64bit, Firefox 104.02 (I don't remember when exactly the icons disappeared - I have been working offline until today - I unplug from the internet unless I'm using it, to try to keep Microsoft out of my PC as much as possible - I'm really considering going back to Linux.)


Add-On Extension Icons are NOT showing. Complicated, but non-working, answers to this problem provided on the internet more than once over the years!

I need to get to some work items from my OneTab saves and cannot.

HOW can I install an older version over this one? HOW can wait to install new versions until they have been tested? HOW can I switch to only get "long term support" versions?

Thanks, Margaret Fennell

P.S. Is there a way to suggest to DuckDuckGo that they SORT their search results BY DATE the article was written and show the dates in the search results? That seems like a DUH.... to me.

Asked by Anne 1 year ago

Answered by cor-el 1 year ago

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Firefox no longer clearing browser and download history upon closing.

Firefox stopped clearing browser and download history when the browser is closed. It appears this started after the latest update (104.0). The settings have not been chan… (read more)

Firefox stopped clearing browser and download history when the browser is closed. It appears this started after the latest update (104.0). The settings have not been changed, nor have any new extensions been added. Firefox just simply stopped performing this function as it should.

Asked by nodnocr 1 year ago

Answered by nodnocr 1 year ago

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Bookmark menu visibility loses after opening the links

I'm coming from Chrome to Firefox, one feature where getting distracted is open multiple bookmarks using CTRL/CMD + clicks How Google Chrome works Bookmark menu visibili… (read more)

I'm coming from Chrome to Firefox, one feature where getting distracted is open multiple bookmarks using CTRL/CMD + clicks

How Google Chrome works Bookmark menu visibility don't lose

How Firefox works Bookmark menu visibility loses

Is there way I can configure this same as Chrome.

Please see the attachment for demo. PS: I'm using latest versions

Asked by Mi 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Today, I posted an idea in "Ideas" section of Connect Mozilla, but it seems to be deleted without any notice. Why?

Under Firefox "Help" menu I saw that there is a link for "Share ideas and feedback". I posted today an idea to Mozilla Connect "Ideas' section to improve Firefox, but it… (read more)

Under Firefox "Help" menu I saw that there is a link for "Share ideas and feedback". I posted today an idea to Mozilla Connect "Ideas' section to improve Firefox, but it seems to be deleted. My account page shows I posted "1 post", but no post is visible. Is it possible that my post is deleted by admins for some reason? In that case, shouldn't I receive a message for why it is deleted? Below is my post and related image as attachment.

Title: “Active tab” marker design needs to be changed to make it more functional

Post content: Firefox is my favorite browser. I use several other browsers during my work, as well and the older design of Firefox tab markers (indicating which tab I am on) was much better. Before Firefox ver. 89, the active tab design was more functional as it was immediately clear which tab is the “active tab”. I prepared a visual comparison of how different browsers indicate the active tab. (attached image). Also inserted how it was before Firefox Ver 89. I hope the designers will take this into consideration in the future releases.

Asked by aferhan 1 year ago

Answered by Paul 1 year ago

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when I try to download the QU210Installfiles.exe FireFox adds a .jpg to it making it QU210InstallFiles.exe.jpg

FireFox keeps putting a .jpg at the end of any file I try to download with .exe as its extension and adds a .jpg, example, when I download QU210InstallFiles.exe it change… (read more)

FireFox keeps putting a .jpg at the end of any file I try to download with .exe as its extension and adds a .jpg, example, when I download QU210InstallFiles.exe it changes it to QU210InstallFiles.exe.jpg and I cannot there for install the program because it has the .jpg added to it and it wants to open in windows media viewer instead. It never use to do this, what have you guys done....uuhhhh, any help would be nice and I thank you. Daniel Goggia

Asked by danielos2 1 year ago

Answered by danielos2 1 year ago

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Facebook Stories outputs differently from what I created

The uploaded image is not what I expected. There should be an image of my desktop and the text has somewhat background color which supposed to be transparent causing some… (read more)

The uploaded image is not what I expected. There should be an image of my desktop and the text has somewhat background color which supposed to be transparent causing some texts to be cropped. I have Dark Reader extension turned-off since Facebook has it's own dark mode. How to fix this?

I'm on Firefox 104.0.2 Manjaro KDE Plasma 5.25.5.

Asked by Snich 1 year ago

Answered by Snich 1 year ago

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Failed Update ... What next?

My wife has an older Mac. About a week ago, a pop-up from Firefox told her to update her program. She loaded in the new one and when she tried to open it she got the mess… (read more)

My wife has an older Mac. About a week ago, a pop-up from Firefox told her to update her program. She loaded in the new one and when she tried to open it she got the message that her computer was too old for the update.

We had to reload the most recent update which had been running on her computer.

Now, none of her bookmarks show up and the bookmark toolbar will not display near the top of the screen as it used to.

None of help items online are of any use because what they say will show up on the screen (such as when you enter "about:profiles") is not what shows up on her screen.

Is there any way to recover her bookmarks, passwords and other saved data, please?

Asked by tomcarney8985 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Where does Firefox 104.0.1 cache screen icons on a windows 10 PC?

I changed the screen shortcut icon for https://mappingsupport.com. Then in the profiles folder, I renamed the file favicon.sqlite, closed Firefox and restarted my PC. Bu… (read more)

I changed the screen shortcut icon for https://mappingsupport.com.

Then in the profiles folder, I renamed the file favicon.sqlite, closed Firefox and restarted my PC. But when I saved the mappingsupport shortcut to my screen, I still see the old shortcut image.

I also tried going to Privacy and Security where I deleted 'Cached web content'.

How do I tell Firefox to get rid of that old shortcut image and use the new shortcut image instead?

Chrome on my PC saved the new shortcut icon to my screen. My iPad also saved the new shortcut icon to the screen.

Asked by josephelfelt 1 year ago

Answered by cor-el 1 year ago

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Hotkeys messed up or broken

I've lost the ability to use site-based hotkey shortcuts. For example, if I pull up Google Docs, if I type a statement and try to bolden the text with Ctrl + B, I get the… (read more)

I've lost the ability to use site-based hotkey shortcuts. For example, if I pull up Google Docs, if I type a statement and try to bolden the text with Ctrl + B, I get the Bookmark sidebar instead. Ctrl + I for italics? Instead I get page info. Ctrl + U to underline? Instead I get a wall of coding. This issue is a consistent thing on all websites, for a variety of hotkey commands.

I can't find where I can change, or turn off hotkeys in general, the last three hours of scouring the internet, including the FF forums, have been no help. I can't tell if this is a setting I can't find, I change with an update, but whatever it is, it needs to be reverted. I'd very much prefer not to switch browsers over an issue that should be a changeable setting.

Asked by Apollo 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Text display problems on different websites

I haven't changed anything except for Firefox auto-updating to version 104.0.2 this morning but now some sites with dark mode are nearly unreadable (see attached screens … (read more)

I haven't changed anything except for Firefox auto-updating to version 104.0.2 this morning but now some sites with dark mode are nearly unreadable (see attached screens 1-2 of Twitch and Giant Bomb, respectively), and others have had their default text size rapidly shrink (see screen 3 of a Wikipedia page), with no warning. What was fine yesterday is no longer working correctly today. I tried disabling and re-enabling different extensions and clearing my whole browser cache and that does not seem to have helped. Is there any explanation or quick fix for these issues on the way or a way I can roll back to 104.0.1 until the problem has been solved?

PS: I'm also using the latest version of Windows 10 and my video card (Radeon RTX 480) drivers and neither have had any updates in the past 24 hours.

Asked by amendele 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Could not recover logins, keep overwrite when auto sync

Hi support team, Yesterday, I suddenly removed all logins and somehow my profile was synced to the cloud. Fortunately, I still keep all login files (json and key db fil… (read more)

Hi support team,

Yesterday, I suddenly removed all logins and somehow my profile was synced to the cloud.

Fortunately, I still keep all login files (json and key db files), I tried to recovery all my logins, it was successfully.

But, right after that my profile was synced from the cloud to my machine then whole logins were clear.

So how can I overwrite my profile in the cloud so I can totally recovery my old logins?

Kindly help to give my some advice.

Thanks!

Asked by LHien 1 year ago

Answered by Dropa 1 year ago

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Windows font sizes and contrast

Hi all, Recently, my win 10 crashed and although I managed to recover some operative, I found to my horror that the desktop screen text size and contrast cannot be chang… (read more)

Hi all,

Recently, my win 10 crashed and although I managed to recover some operative, I found to my horror that the desktop screen text size and contrast cannot be changed now. The current default setup is a real eye sorer, so I opened personalization settings but there is nothing on how to change this very theme, other than other posts suggesting entering the regedit system files. I am very reluctant to tinker with this given the Win10 application crashes. Running maintenance doesn´t do much. I notice that Firefox also has access to this very text size and font theme for web domains, but I am very wary again of tinkering an unknown. What the heck can one do, confidently without the system resetting itself? One thing is for sure, it seems Win10 home edition update 21H1/2 versions is basically treating users very badly, as if MS wants to ignore them. Bless us all when the embedded caption suggests "ready to update to Win11". I´m highly inclined to bin it.

Asked by richwalters 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Youtube videos cant load (tried everything)

So I tried loading a youtube video and it gets stuck loading, I dont know how else to describe it but when I click play, it gets stuck on the buffering/loading icon and d… (read more)

So I tried loading a youtube video and it gets stuck loading, I dont know how else to describe it but when I click play, it gets stuck on the buffering/loading icon and does nothing.

I have tried: Scanning my computer for malware Running Firefox in safe mode Refreshing firefox Refreshing the tab Restarting firefox Restarting my computer Disabling my extensions Disabling my proxy connection settings Disabling hardware acceleration

Asked by GuyWithAHat 1 year ago

Answered by cor-el 1 year ago

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lap top freezes yahoo mail but desk top does not

checking box within a Tab on yahoo mail will immediately open that entry and then freeze further operation until the screen is shut down. This happens on my wife's HP lap… (read more)

checking box within a Tab on yahoo mail will immediately open that entry and then freeze further operation until the screen is shut down. This happens on my wife's HP lap top i5 Pavilion 4.00 ram. ie: inbox tab will show a number of email - a dozen or so - followed by grey empty areas. The tab indicates 100+ total in inbox. Selecting one box opens the email but locks up any activity on that email & must be shut down to exit. The identical situation happens when I access my email on her machine. She is using Firefox 105.0.1 HOWEVER, on my machine, HP desktop AMD A8 8.00 Ram, both email addresses do not lock up, multiple boxes can be checked and work as expected. My desk top uses Firefox 104.4 This began happening within the past couple of weeks and I can not debug the situation. Any pointers ??

Asked by pete 1 year ago

Answered by pete 1 year ago

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How to clear "recent locations" in Bookmarks

Is there any way to clear the list of previously used locations in the "Add to Bookmarks" applet? Mine have been "frozen" for 4-5 YEARS. In the attached screencap, the en… (read more)

Is there any way to clear the list of previously used locations in the "Add to Bookmarks" applet? Mine have been "frozen" for 4-5 YEARS. In the attached screencap, the entire bottom half of the list is useless - I haven't used "Food Idiots", "Downloads", "MP3" and "Stuff" folders in years.

It's annoying because I use bookmarks almost exclusively for saving sessions (Select All Tabs > Bookmark Tabs), but every time I have to manually select the "Sessions" folder. In fact, when I took the attached screencap I'd just finished saving 11 windows to the Sessions folder... and had to manually select them every time!

Thanks!

Asked by Jim Cofer 1 year ago

Answered by cor-el 1 year ago

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Unable to delete emails in yahoo

I am unable to delete my emails on Yahoo through Firefox. The trashcan icons on the left side next to the trash tab are missing. The entire upper toolbar doesn't work (… (read more)

I am unable to delete my emails on Yahoo through Firefox. The trashcan icons on the left side next to the trash tab are missing. The entire upper toolbar doesn't work (the click all box, the delete icon, etc.). I cannot even delete the emails themselves from inside the email.

 This started about 5 days ago.  The deletion of emails work just fine through chrome.

Asked by xeno_6804 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Removing "Other Bookmarks"

I've tried every suggestion of removing "Other Bookmarks" and all failed miserably with this new Firefox, it is ticking me off, why Firefox creates these irritations for … (read more)

I've tried every suggestion of removing "Other Bookmarks" and all failed miserably with this new Firefox, it is ticking me off, why Firefox creates these irritations for its members is beyond me, no wonder its popularity is shrinking. I need a new solution that works for mercy sake, I am at the end of my rope with this issue.

Asked by Fiascokid 1 year ago

Answered by cor-el 1 year ago