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SolarWinds Orion Platform Cyberattack

In response to the article below addressing the SolarWinds vulnerability and cyberattack to their Orion Platform, I am requesting a statement from you as to whether or … (read more)

In response to the article below addressing the SolarWinds vulnerability and cyberattack to their Orion Platform, I am requesting a statement from you as to whether or not you use the Orion Platform from SolarWinds and if you do; what steps have you taken to secure your product and are there any steps that we need to take because we use your product or are a customer of yours?

Asked by aschory 11 months ago

Answered by Chris Ilias 11 months ago

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Website broken too much spacing Issue

Hey Whenever i tried to Open my website unionwellspain in Mozilla Firefox, then I found a lot of space in my blog, as compared in chrome all things space padding is okay,… (read more)

Hey Whenever i tried to Open my website unionwellspain in Mozilla Firefox, then I found a lot of space in my blog, as compared in chrome all things space padding is okay, but not in firefox It creates negative impact on users, So Please guide me that How can I solve this issue....

Image attached: https://imgur.com/a/EXAkurj

Asked by Amber Sariya 6 months ago

Answered by TNorth 6 months ago

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Firefox won't stay downloaded or signed in

Firefox won't stay downloaded to my computer. I am having to download it multiple times, especially if my computer has updates. On a separate note, when it does actually… (read more)

Firefox won't stay downloaded to my computer. I am having to download it multiple times, especially if my computer has updates.

On a separate note, when it does actually stay on my computer over night, it never keeps me signed in to my Firefox account. I have to log in to it daily to have my bookmarks and passwords.

Also, it never remembers the theme I have picked for it. I would love some advice on how to fix this.

I've read through a ton of articles, and I can't seem to find a fix.

Asked by victoria.womble 11 months ago

Answered by Amorain 5 months ago

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Remove manually a specific website from cookies.sqlite file

Hi, I'm developping a custom tool in order to automatically clean my cookies from several websites. For example, I would like to automatically remove cookies from twitter… (read more)

Hi,

I'm developping a custom tool in order to automatically clean my cookies from several websites. For example, I would like to automatically remove cookies from twitter.com every time I launch my tool. I'm under Win10x64, firefox v89, tool developped in python.

To do this, once firefox is closed, my tool go in my profile folder, access to cookies.sqlite and delete row associated to twitter.com

-> DELETE from moz_cookies WHERE host == '.twitter.com';

The database is saved, no more "twitter" in my cookies.sqlite file, and the tool ensures there is no cookies.sqlite-wal or cookies.sqlite-shm files left.

After that, when I open again twitter, I am no longer connected to my session, but I got an error which seems to be related to cookies (see screenshot).

Moreover, when I oppenup the firefox cookies manager, there is still twitter cookies in the list, but 0 cookies associated.

Where is my mistake ? Can you help me solve my problem ? Thanks

Asked by simgorecki 5 months ago

Answered by simgorecki 5 months ago

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2 Step Authentication Account Issues with email that no longer exists

Hello, Since 2 step authentication has been added to the Mozilla add-on accounts, we no longer have access to this account. We have the email address and password, but ca… (read more)

Hello,

Since 2 step authentication has been added to the Mozilla add-on accounts, we no longer have access to this account. We have the email address and password, but cant enter the code for the 2 step authentication as the code is sent to an email that no longer exists. We have another account that we would like to transfer an extension to from the old email account. Is there any way to access the old account or transfer the extension from the old account to the new one without having the access to emails sent to the email address of the old account?

This is important to us as the id of the extension used within the non-existent account is preventing us from loading another extension with the same id. This is to prevent us from having to rebuild our NMH software that must use the appropriate id for communication.

Any help would be appreciated.

Asked by topazsystemsinc 5 months ago

Answered by cor-el 5 months ago

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Solid colours on some webpages will not show, the background shows up in pixel/small squares instead.

Some solid colours on certain webpages do not appear whilst on Firefox. The background will show up instead of the colour the image should be. I have tried to delete the … (read more)

Some solid colours on certain webpages do not appear whilst on Firefox. The background will show up instead of the colour the image should be. I have tried to delete the cookies and cache on Firefox as well as trying Firefox in troubleshoot mode to no avail. Whilst writing this question, I have also discovered that taking a screenshot of the issue shows how the image should look as opposed to what the screen shows. Attached are some images of the issues I am facing, two images are of what appears on the screen and one image is the screenshot from the webpage which is what should have been shown. Apologies for some of the photos, I had to take a photo of the screen with my phone to show the issue. I have also closed the browser multiple times and restarted my computer, any help would be appreciated. Thanks in advance.

Asked by charly.brookes 5 months ago

Answered by cor-el 5 months ago

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How to copy saved logins between PCs

I've bought a new Win10 PC to (eventually) replace my old one. I've signed up for a Mozilla account on the old PC, signed into it from the new PC and the favourites, hist… (read more)

I've bought a new Win10 PC to (eventually) replace my old one.

I've signed up for a Mozilla account on the old PC, signed into it from the new PC and the favourites, history etc have come across ok onto the new one. The saved logons however haven't.

How can I get my saved logons to sync across from the old PC to the new one?

Asked by tim.plant1 4 months ago

Answered by cor-el 4 months ago

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Firefox fails to start even after reinstall

On one computer I have deleted everything from Firefox including the folders within Apps Roaming except for one folder. There in one folder "41A66E7EE5E1" within Profile… (read more)

On one computer I have deleted everything from Firefox including the folders within Apps Roaming except for one folder. There in one folder "41A66E7EE5E1" within Profiles which I cannot delete. It holds the files prefs.js and sessionCheckpoints.json which were created at 20/02/2021 and I cannot delete those.

My new installation is dated 24/07/2021.

There is nothing in the properties of those two files to suggest an issue. I do find however that when I seek to change the Property/Security to Administrator (I should be able to do that) I receive a dialog box that "the file or directory is corrupted and unreadable".

Please advise on how I address this.

Asked by brijohnnow 4 months ago

Answered by brijohnnow 4 months ago

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ARE THERE NO DEVELOPERS OF ANY SOFTWARE WHO DO NOT USE GOOGLE SERVICES, THE WORLDS MOST EVIL FOREIGN ESPIONAGE AGENT?

I FIREWALL BLOCK GOOGLE! ARE THERE NO DEVELOPERS OF ANY SOFTWARE ANY WHERE WHO DO NOT USE GOOGLE SERVICES IN THEIR SOFTWARE? GOOGLE IS THE WORLDS MOST EVIL FOREIGN ESPION… (read more)

I FIREWALL BLOCK GOOGLE! ARE THERE NO DEVELOPERS OF ANY SOFTWARE ANY WHERE WHO DO NOT USE GOOGLE SERVICES IN THEIR SOFTWARE? GOOGLE IS THE WORLDS MOST EVIL FOREIGN ESPIONAGE AGENT! HOW STUPID HAS EVERYONE BECOME THAT THEY CANNOT SEE WHAT THEY HAVE DONE TO YOUR PRIVACY? EVERY STINKING PIECE OF CODE I LOOK INTO IN THE OPEN SOURCE WORLD CONTAINS GOOGLE CODE! THEY SPY ON EVERYONE ALL OVER THE WORLD! HOW STUPID HAVE YOU BECOME AMERICA? GET A CLUE! START WRITING YOUR OWN CODE AND AVOID AND BLOCK GOOGLE CODE! DO NOT GET CAUGHT WITH YOUR PANTS DOWN WHEN GOOGLE STARTS DEMANDING YOU SHUT DOWN YOUR WEBSITES BECAUSE YOU DISAGREE WITH THEIR POLICIES! EVER SINCE i HEARD THE STORY ABOUT GOOGLE WRITING CODE AND DOING A PROJECT FOR THE CHINESE MILITARY I HAVE BEEN FIREWALL BLOCKING ALL GOOGLE SERVICES! I HAVE DISCOVERED THAT EVERYONE USES THEIR SERVICES! WHAT HAPPENS TO YOUR CODE OR WEBSITE WHEN GOOGLE GOES PERMANENTLY DOWN BECAUSE OF A NUCLEAR STRIKE ON SAN FRANCISCO? i WILL TELL YOU WHEN THAT HAPPENS ALL YOUR WEBSITES GO DOWN AND YOU WILL NO LONGER BE ABLE TO REMAIN CONNECTED! STOP USING GOOGLE SERVICES! WRITE YOUR OWN SERVICES! THEN YOUR WEBSITES WILL CONTINUE TO FUNCTION WHEN THE WORST CASE SCENARIO OCCURS IN SAN FRANCISCO AND YOU WILL END UP BECOMING THE SAVIORS OF THE WORLD WIDE WEB OF CONNECTIVITY!

Asked by Virgil U 4 months ago

Last reply by Seburo 4 months ago

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Browser Hijacker

I have incurred a browser hijacker that I can't seem to get rid of as no anti virus that I've tried will recognise it. The hijacker is defaultsearch.nchuser. The 'Refresh… (read more)

I have incurred a browser hijacker that I can't seem to get rid of as no anti virus that I've tried will recognise it. The hijacker is defaultsearch.nchuser. The 'Refresh Firefox button is not working at the moment. Please help me to remove this pest. Thank you.

Asked by kenrumble 3 months ago

Answered by FredMcD 3 months ago

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XULRunner Error on Reinstall

Windows 10 - Lenovo Thinkpad X1 Carbon This fall after an update attempt, Firefox started trying to update every time it was started. Deleted Update files in Program Data… (read more)

Windows 10 - Lenovo Thinkpad X1 Carbon This fall after an update attempt, Firefox started trying to update every time it was started. Deleted Update files in Program Data. FF would restart normally one time. Update data files were always replaced and the update on every startup continued - over and over and over. Tried refreshing FF- same thing. Uninstalled FF this AM and tried to reinstall when I get the following error:

XULRunner Error: Platform version "94.0.2" is not compatible with minVersion >= 94.0.1 maxVersion <= 94.0.1

No FF - HELP!

Asked by Stu48 3 days ago

Answered by cor-el 2 days ago

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Can't Access County Website. Get SSL not supported message.

Have always been able to access county dept. of public health website but now get the following message: SSL Not Supported Error 29 publichealth.lacounty.gov 2021-02-08 … (read more)

Have always been able to access county dept. of public health website but now get the following message:

SSL Not Supported Error 29 publichealth.lacounty.gov 2021-02-08 18:48:35 UTC

Am able to access website using IE and Chrome. Any suggestions about how to fix problem? Thanks.

Asked by mjo1971 9 months ago

Answered by cor-el 9 months ago

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Page not found

Hi, Dear Support Thank you for your browser, it's pleasure to work with mozilla firefox Please, be informed, that link (https://developer.mozilla.org/ru/docs/Security/Mix… (read more)

Hi, Dear Support

Thank you for your browser, it's pleasure to work with mozilla firefox

Please, be informed, that link (https://developer.mozilla.org/ru/docs/Security/MixedContent/FixMixedContent) in page https://support.mozilla.org/1/firefox/87.0/Darwin/ru/mixed-content is not available.

Many Regards

Asked by dev16 8 months ago

Answered by cor-el 8 months ago

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SSL_ERROR_BAD_CERT_DOMAIN happening with email links again

Hi all, I'm having a repeat of this issue: https://support.mozilla.org/en-US/questions/1291551 Again some links from emails have been giving me the "Warning: Potential Se… (read more)

Hi all,

I'm having a repeat of this issue: https://support.mozilla.org/en-US/questions/1291551

Again some links from emails have been giving me the "Warning: Potential Security Risk Ahead" page with the error message "SSL_ERROR_BAD_CERT_DOMAIN". I get this in safe mode but not in private browsing. I have tried all of the fixes suggested last time I asked about this problem including deleting cert9.db but that hasn't worked this time (so maybe it wasn't the fix last time either).

To be explicit, I've tried all fixes on these pages so please don't suggest them again without providing an explanation about why you think it will work (a technical explanation please): https://support.mozilla.org/en-US/kb/troubleshoot-SEC_ERROR_UNKNOWN_ISSUER https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message https://support.mozilla.org/en-US/kb/connection-untrusted-error-message http://kb.mozillazine.org/Error_loading_websites https://support.mozilla.org/en-US/kb/what-does-your-connection-is-not-secure-mean https://support.mozilla.org/en-US/kb/websites-dont-load-troubleshoot-and-fix-errors

And also this one, which is actually related to the message (none of the above are): https://support.mozilla.org/en-US/kb/what-does-your-connection-is-not-secure-mean#w_ssl-error-bad-cert-domain

Some examples of links that I get this message for: https://click.mail10.smallworldlabs.net/ls/click?upn=4FIN3hZFvI-2BP9iq5nue2vk-2BIMF5sm7TLqXM-2BBHmHs4tQjfdaurWm34ztLj9SPiVE4gseyCl-2FaqSWT59ygV9BpAcDzFkriqc5NC2qBiwl5aOaxL8F5mgo-2BFX-2Fgbi7iwZeFhIlJVBY5pUPWQy6owSYMskwXWDY7Y1aaoMS-2BkHbmCPTNSg29Z4JoYD7fjx9bZW5b2-2Fg5dX2SSuZS5csOf3H6IGmB8UNGulRns8j4EzznpinCvgJxocujRrlszMnMzDFaGlZcc-2BWOcJNASuRsaEH6HcXAoqMnLhDAoAdn0UChLWOY-2FfbP2Ib-2FUEDr6NloUbD-2FnHqHVVYd821nihjMp740-2F5x7GMXZmwRiFR7H2o2PqTC4rmR-2BSqxJ-2BuAl15SvxjWYbO9ClP8PSHw5pY80IikJqK10tVO8wFNKUY0vnffi80-3DW8m3_a4b-2FpboTDHPk-2BrdoYKQMvkNzRfSbL-2BRxE8OVpRrBC237mTF3qcpluLuTnfAWEU7fFwhhtOg-2BbDd1pxD5bmCpb3y8948sPEH5oTF-2Fsg1k82R-2Be5SnCvGNogmdD1MB5K11JV0Ow8rxc63etMs7M6GZzfslGWbxLHW9hydaH2RME5RPXqcBAsIRau-2FizQsq15rW5BclijLm23gWXw-2BvlJjO8gxiJ-2BQwpw2wvKihYGT4DKxPTObnz-2Fpn1ua2ng0ah-2BN1xDub-2Bav5GSEDaq4OPiG8JUArfSPtya-2ByoEn6CzLpZaqsLJ5rbTCztuAV25pOmNhojUORS-2Fnyv8FFlz-2Fh4EX6xolAvA1UgOdaXT3xescKfmROnAvFsYyB88QxIKBXi1-2Br

Web sites prove their identity via certificates. Firefox does not trust this site because it uses a certificate that is not valid for click.mail10.smallworldlabs.net. The certificate is only valid for the following names: *.sendgrid.net, sendgrid.net

Error code: SSL_ERROR_BAD_CERT_DOMAIN

https://click.topgear.bbc.com/?qs=c719f0befb99016fe4d64e88dc7ec435f7eee7452916295aaa562fc47d530c91af5900c5d298ac67019e3560abca9b8eab0be3a91e8e632f

Firefox does not trust this site because it uses a certificate that is not valid for click.topgear.bbc.com. The certificate is only valid for origin-click.s6.exacttarget.com.

Error code: SSL_ERROR_BAD_CERT_DOMAIN

Please tell me if you need more info. All helpful suggestions much appreciated.

Thanks :)

Asked by madbilly 7 months ago

Answered by madbilly 7 months ago

  • Solved

My Firefox Menu container is small, only shows 4 options and I have to scroll lots to get to the bottom

My firefox menu all the sudden changed from the full drop down to only showing 4 options. Now I have to scroll quite a bit to see all the options. See attached picture. A… (read more)

My firefox menu all the sudden changed from the full drop down to only showing 4 options. Now I have to scroll quite a bit to see all the options. See attached picture. Anyone know how to fix this? This is very annoying...

Asked by bridgetsuing 5 months ago

Answered by jscher2000 5 months ago

  • Solved

Firefox continiues to wipe all of my saved password and bookmarks.

Firefox continiues to wipe all of my saved password and bookmarks. After fresh windows install, I signed into my account and figured out that all of my bookmarks are gone… (read more)

Firefox continiues to wipe all of my saved password and bookmarks. After fresh windows install, I signed into my account and figured out that all of my bookmarks are gone. It happend for the second time. I have a mobile device running firefox which is lincked to my account. It's also gone there. How can I fix it or restore my data?

Asked by Kyrylo 4 months ago

Answered by FredMcD 4 months ago

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SEC_ERROR_UNKNOWN_ISSUER for Google and Youtube

I am getting a certification issue when trying to visit 2 specific sites which are some of the most visited sites in the web: https://www.google.com and https://www.youtu… (read more)

I am getting a certification issue when trying to visit 2 specific sites which are some of the most visited sites in the web: https://www.google.com and https://www.youtube.com

The error it shows when trying to visit these 2 pages, is SEC_ERROR_UNKNOWN_ISSUER.

I have tried to troubleshoot it and follow the solutions recommended at: https://support.mozilla.org/en-US/kb/error-codes-secure-websites#w_the-error-occurs-on-multiple-secure-sites

however none of the solutions described in this guide worked to solve my problem.

In that guide, one of the suggested solutions is to scan my system for any malware. I used the following: Windows Defender Maleware Bytes AntiMalware Karpersky TDSSkiller however the results are all clean.

In the guide, it suggested that I check the clock as well. The system clock however is synchronized.

Last, I have resetted Firefox Profile but this didnt fix the issue either.

I shall note that the issue appeared yesterday and so far nothing helped fixing it. Not even the system restarts.

The issue about visiting these two sites, is limited only to Firefox.

I can access https://www.google.com and https://www.youtube.com without problems using Google Chrome and the Opera Browser.

Also, Google Mail and Google Translate work fine on Firefox. These two sites can be accessed with Firefox without causing any SEC_ERROR_UNKNOWN_ISSUER errors.

Asked by SilentResident 1 year ago

Answered by philipp 1 year ago

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My master password isnt being accepted

Hi, as a user of Firefox from day1 I have hit my first problem so not bad going. Right, I have a win10 desktop(DT1) and 2 laptops (LP1 AND LP2). All win10 fully patched u… (read more)

Hi, as a user of Firefox from day1 I have hit my first problem so not bad going. Right, I have a win10 desktop(DT1) and 2 laptops (LP1 AND LP2). All win10 fully patched up &Firefox 84.02. This morning I noticed my network share from LP1 to DT1 wasnt working and found LP1 powered down. Powered it up & it looked to be completing a patch (KB4598242) so let it finish successfully and logged in. It wouldnt take the 2 master pw prompts although definitely typing them correctly. Poked around the forum that talks of key4.db, key3.db and logins.json. Only had key4db but had a loginsbackup.json. deleted logins.jason and renamed loginsbackup. reloaded. Same, so am stuck. Did notice as LP1 loaded after powering on that a Firefox update occurred. Could one have messed the other? Anyway these things seldom happen on their own so what went on yesterday. On LP2 I noticed that on each reboot I got 2 identical FFox windows. I tried refresh, uninstalling ffox & mainteneance service, same. So I searched for the word firefox and deleted everything I could find and reinstalled FFox. Same, so switched off & gave up. Perhaps I have sync between my devices, not sure. However I have never at any stage changed my master passwords which is the same on all 3 pc's. Any ideas? Shame to lose over 120 passwords if I have to somehow start over again by uninstalling FFox and reinstalling..that'll take ages. And of course the password prompt is coming up all the time whilst typing this. Help please

Asked by oldchap47 10 months ago

Answered by oldchap47 10 months ago