• Archived

Auto scrolling when on facebook.

I've been using firefox desktop pretty much since its inception. Despite numerous updates, for well over a year it has been auto scrolling when on facebook and I have t… (read more)

I've been using firefox desktop pretty much since its inception. Despite numerous updates, for well over a year it has been auto scrolling when on facebook and I have tried every fix it to no avail (I'm highly computer literate and to me, this is now nuts). Note. My android mobile has never done it. I am at the end of my tether and am now looking at moving to another browser due to the frustration. I've gone through all the forums and note there are hundreds (if not thousands) of people with the same problem. Why can you not fix this and is there a fix? I don't want to, but I will move to another browser if I cannot get a satisfactory answer. Regards, Paul Mack. [email removed from public]

Asked by QG Media 1 year ago

Last reply by Terry 1 year ago

  • Archived

Typing slowdowns

Recently (and during the writing of this) i have experienced typing lag in Firefox. My input gets processed and handled, but it takes a little while, sometimes up to a fe… (read more)

Recently (and during the writing of this) i have experienced typing lag in Firefox. My input gets processed and handled, but it takes a little while, sometimes up to a few seconds, for the text to appear or the changes to occur (think of sending messages). I am currently on Firefox version 106.0.5, and have tried doing a safe restart ("Troubleshoot mode"), but the problems persevered. I have tried clearning cookies, cache, browser and login history, but the problems persevered. I am also not using the windows cursor text color highlighting, which was submitted as a solution to a similar problem a year ago. Thank you if you can help!

Asked by jurian.remmen 1 year ago

Last reply by Terry 1 year ago

  • Archived

Firefox suddenly hangs 4-6 seconds when saving any images

Hi, sometime yesterday or the day before I started noticing that Firefox would hang any time I saved an image to my harddrive. The "hang" lasts 4-6 seconds or so and dur… (read more)

Hi, sometime yesterday or the day before I started noticing that Firefox would hang any time I saved an image to my harddrive. The "hang" lasts 4-6 seconds or so and during that time Firefox is completely unresponsive. You cannot scroll a page, switch to another tab, etc. It does not matter what page/website you attempt to save an image from. They are all experiencing the same hanging delay. I have tried both restarting Firefox and restarting my PC. Neither seems to alleviate this issue. Not sure how to proceed from here.

Asked by drose25 1 year ago

Last reply by cor-el 1 year ago

FireFox - User does not have privileges to save a file.

I have two end users that are having a different issues but they are of similar nature. First user can not upload anything to Microsoft Share point. She gets a message th… (read more)

I have two end users that are having a different issues but they are of similar nature. First user can not upload anything to Microsoft Share point. She gets a message that says she does not have proper permissions to upload. She does not have the same issue on Chrome or Edge. The second user is trying to download and or save a file from a couple of different websites but regardless on where she tries to save it on her computer it says she does not have proper permissions to save to "x" file location. She also does not have this issue when she is on Chrome or Edge.

For both users I have tried clearing cache and cookies, Rebooting their computers, uninstalling and reinstalling Firefox, deleting registry keys/user data from the computer itself. I have had no luck with resolving this issue and I can not find anything online that remotely resembles this issue.

Thank you and please advise

Asked by amassey1 1 week ago

Last reply by zeroknight 1 week ago

  • Archived

connexion failure

the diag is: The page isn’t redirecting properly An error occurred during a connection to pass.canal-plus.com. I tried all the fix I could find on the forums, no succe… (read more)

the diag is:

The page isn’t redirecting properly An error occurred during a connection to pass.canal-plus.com.

I tried all the fix I could find on the forums, no success

the connection to this site works well with chromium

Asked by pierre.guichon 1 year ago

Last reply by cor-el 1 year ago

  • Archived

browser bar is striped pink and gray...

browser bar is striped pink and gray... I have tried EVERYTHING!!!!! It is too hard to read. I have done all the about:config, I have reinstalled multiple times- alwa… (read more)

browser bar is striped pink and gray... I have tried EVERYTHING!!!!! It is too hard to read. I have done all the about:config, I have reinstalled multiple times- always come back. I am at my wits end.

Asked by evajmira 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Ctrl + T not working

Ctrl + T no longer opens a new tab, but instead brings me to the third tab I have open. If I have less than 3 tabs open, it either does nothing (for one tab) or brings me… (read more)

Ctrl + T no longer opens a new tab, but instead brings me to the third tab I have open. If I have less than 3 tabs open, it either does nothing (for one tab) or brings me to the second/third (for two or three tabs). Other keyboard shortcuts are not glitched like this. Why is this happening and how I can fix it?

I have already reinstalled Firefox and restarted my computer, but neither of those have done anything.

Asked by Taigafox 1 year ago

Last reply by cor-el 1 year ago

  • Archived

backing up cookies and other settings

Firefox is wreaking havoc with my 2018 MacBook Air. It seems to have been invaded by gremlins that are eating RAM and slowing down the works, sometimes causing my laptop … (read more)

Firefox is wreaking havoc with my 2018 MacBook Air. It seems to have been invaded by gremlins that are eating RAM and slowing down the works, sometimes causing my laptop to shut down.

I want to delete Firefox and reinstall, but first I want to save all of my cookies and other settings. (I've already downloaded my bookmarks.)

How do I save my cookies and other settings?

thanks very much. Sandy



edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Asked by sandy53 1 year ago

Last reply by Terry 1 year ago

  • Archived

My bookmark is now synced correctly

Hi support team, I have met this issue twice. Before I retired my old PC, I did click the "sync now". However, when I login in Firefox in my new PC, I found the bookmar… (read more)

Hi support team,

I have met this issue twice. Before I retired my old PC, I did click the "sync now". However, when I login in Firefox in my new PC, I found the bookmarks are very very out of date. Because my old PC was formatted, I lost my latest bookmarks in Firefox.

Could you help with this?

Eason BR

Asked by lxfyc314 1 year ago

Last reply by Paul 1 year ago

  • Archived

strange green cursor in upper left on gmail page

This green cursor does nothing, it just blinks, it's always there. I researched it, but while there were references to it, most replies misunderstood the issue. The curso… (read more)

This green cursor does nothing, it just blinks, it's always there. I researched it, but while there were references to it, most replies misunderstood the issue. The cursor just sits there and blinks in the upper left. I only have a few add-ons, and all are recommended by Mozilla, no issues with them. Does anyone know how to get rid of it? Thanks.

Asked by Promytius 1 year ago

Last reply by cor-el 1 year ago

  • Archived

websites on Firefox think that I am in Austria. I am in Ayer, Ma and only read Vienna News on occations. How can I correct this?

websites on Firefox think that I am in Austria. I am in Ayer, Ma and only read Vienna News at times. Amazon and other sites (pop-ups) think that I will pay in euros and … (read more)

websites on Firefox think that I am in Austria. I am in Ayer, Ma and only read Vienna News at times. Amazon and other sites (pop-ups) think that I will pay in euros and read ads in german. How can I correct this?

Asked by davidsonbx 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

access denied

I am getting an "access denied" on some sites I visit like Kroger, Albertson's, Vitacost, etc. that I have used often in the past and now all of a sudden I can't go one t… (read more)

I am getting an "access denied" on some sites I visit like Kroger, Albertson's, Vitacost, etc. that I have used often in the past and now all of a sudden I can't go one them. What's going on?

Asked by cagerval 1 year ago

Last reply by cor-el 1 year ago

  • Archived

23 apps of Firefox running in Task Manager.

Happened to look in Task Manager, , there are 23 applications of Firefox running. Why ? I have two windows and a total of 7 tabs open. What's up with that ? … (read more)

Happened to look in Task Manager, , there are 23 applications of Firefox running. Why ? I have two windows and a total of 7 tabs open. What's up with that ?

Asked by rrcombs 1 year ago

Last reply by cor-el 1 year ago

  • Archived

error in access website :

website not supported hello, there am jhonii, and I am here to discuss my problem am a website developer, but your browser does not accept my site. Please can I ask why y… (read more)

website not supported hello, there am jhonii, and I am here to discuss my problem am a website developer, but your browser does not accept my site. Please can I ask why your browers did not accept my website: updatedmodapk? It shows a security error always when I want to check it on mobile browsers. Kindly resolve my problem am very upset about it. My site also has SSL, but your browsers do not accept why????????????????????????

Asked by jhonii 1 year ago

Last reply by jonzn4SUSE 1 year ago