Firefox Community Forum

On Win11.64, I noticed some weeks ago Firefox refusing to automatically open sites. I’ve also sites telling me that JavaScript is disabled. But javascript.enabled = true, in settings. I’ve renamed the folder to Firefox.old, and installed a fresh copy—though then ported bookmarks, etc. Same issues. I’ve cleared the cache. Same issues. Firefox in Private Window mode works fine. Any kindly help would be appreciated. Thanks

Hello, I have an issue with installing other extensions. Every time I have been trying lately it keeps prompting me to check my internet connection. I have checked it, it is fine, going strong, supporting constant gaming with no lags or spikes, I have no VPN active when trying to install. Are extensions no longer supported by newest mozilla version or something? It is the only browser with this issue and I will switch the main browser if I cannot get extensions to make life easier.

my extensions got unpinned and the new tab button is gone, the tab overview is gone, the extension button is to the left of the address bar, the back and forward buttons are to the left of the address bar, the back and forward button are swapped, WHY.

In the screenshot i pinned the 3 extesions i use again, they were unpinned before

When I sync my Firefox account, my old data, themes, and add-ons come back. There are add-ons, themes, passwords, and usernames from 3-4 years ago that I no longer use. How can I reset my sync data and sync again? In short, there is an 'overwrite' situation; the old data remains while the new data is synced over it.

Whenever I try to sign into any Google site whether it is Gmail, Google, Youtube. or even signing into a site with a google account like Pinterest I get sent to the google help page taking about clearing cache & cookies. Even from there when i click sign in it just refreshes the page never actually taking me to the sign in page.

When visiting Springer's websites (and others), I cannot select any text using Firefox (but I can with Chrome). I cannot find the setting to modify to enable this ability (text selection).

I set: SmartBlock OFF (false) Proxy OFF

For example: https://actaneurocomms.biomedcentral.com/

can someone help me? Thank you in advance Maurizio

Whenever I go onto a Microsoft website, I have a terrible (consistently mildly inconvenient) time signing in. For whatever reason, it always tries to sign in with my school account instead of my personal account, and I have to manually change to the account I actually want to use. I don't know why it keeps defaulting like this but it's very annoying, what can I do about it?

I have a problem with my primary email. I cannot send out or receive. I'm working with my provider but no resolution as of yet. They did check my settings at the provider level but said everything looks good. I've thoroughly checked and rechecked all my email settings and am unable to see a problem. I'm thinking that since I am not signed into my browser (Mozilla Firefox) with it telling me my account is disconnected that I need to Sync my account, but I cannot do that.

So, I have been trying to Sync my Mozilla account but being I have a problem with email I am unable to receive your email code to completely sign into my Mozilla account. What I am wanting to do is to sign into my account and add a secondary email address so to receive your sign in code so that I am able to finish syncing my account.

I am lost to know what to do from here! You will be unable to reply to me using my regular primary email address because as I say, I cannot send or receive, so how can you even help me? Please help me somehow! I'm sure you have my phone number being I would think it's on my account. Can you phone me? Hopefully! Not sure whether I should put a phone number or the added secondary email address in here so you can add it for me. I can't sign into Mozilla to do anything. I went through my Google account to get this far so to hopefully send this to you. Your help would surely be appreciated! I'm desperate- here it is - Email hidden for privacy - you can contact me through that. Please help!!! Thank you!

Firefox went through a pretty major change recently. i could see I had to change my toolbar customisation back to how I wanted it. However, I have about half a dozen add-ons controlled via icons on the browser, but all the icons are gone and I see no way to get them back.

I don't care about cookies Cookie Editor Disable Javascript Tab Auto Refresh uBlock Origin

Until the recent Firefox update I could switch these add-ons on or off whenever I wanted via icons on the menu toolbar. I now see no way to get these controls back.

Dear Firefox,

I have just reinstalled my operating system after some issues. After reinstalling my browser, I logged into my browser after changing the password, but now no data is being synced. The open tabs, bookmarks and saved passwords were the most important, but none of that has synced back. After waiting for a little bit I decided to press the synchronize now button, but that also didn't do anything. Is there perhaps something wrong with the syncing right now? Or is there another way to get that data back? I didn't save it as I normally don't have to.

Thank you for your reply!

Kind regards, Lili

For some reason I can't seem to disable the "List all tabs" button that appears on the top right corner of Firefox anymore.

I have the about:config setting "browser.tabs.tabmanager.enabled" set to "false", but the button still shows up all the time and it is pretty distracting from my usually clean Firefox interface.

Does anyone have a solution to permanently remove that button?

I just installed an update when prompted by Firefox. Now I can't log into Hotmail.

FF 129.0.2 x64. The update restarted FF. Everything else seems to work OK. But when I go to Hotmail.com, at first it displays my Hotmail inbox - which is odd; all other webpages requiring a login were logged out when I installed the update, requiring me to log in again - but then it switches to an error:

Something went wrong and we can't sign you in right now. Please try again later.

The Microsoft account login server has detected too many repeated authentication attempts. Please wait a moment and try again.

The same Hotmail account is still logged in and functioning on Chrome. This is why I think it's a FF-specific problem.

Fire Fox (Mozella) browser appears to be censuring content? In Fire Fox, when I read Fox Digital, I cannot see the comments any more when I’m signed in nor, signed in or not, the display boxes containing X posts and links. In the Federalist articles I can get the comments when I’m signed in, but the X content in them are not displayed. Comments in Yahoo are missing too. I tried changing Browser Privacy settings in Fire Fox, turning off my VPM, ad blockers, and tracker blockers but it does not correct the problem. All this content is available in Duck Duck Go and Edge browsers. Perhaps I have something I’m not aware of turned on but… Here’s two links to check out in Fire Fox then another browser.

https://thefederalist.com/2024/10/11/democrat-ad-featuring-beta-males-for-harris-gets-universally-mocked-online/ https://www.foxnews.com/media/man-enough-video-supporting-harris-mocked-the-cringiest-political-ad-ever-created

The Firefox Sync system is really neat for keeping our booksmarks synced across devices, but what I would also love to see is the option to sync all settings as well, including the changes made in the "about:config" settings.

Across my years of browsing I changed quite a lot of small little things and having to track all of those down every time I set up a new device or reinstall windows can get a bit tedious, so I was wondering if those settings can also be included in the Sync settings somehow - or if such a feature might be planned for the future?

For about two months, video quality has been persistently low for me on Youtube. Quality options are limited to 360p and I am unable to change it. Additionally, I am unable to play video on other platforms such as Vimeo, Pinterest and other streaming sites. Sites return errors such as 'Player is unable to play video at this time' or error code 102630. I have refreshed my cache and reinstalled Firefox and neither have resolved the issue. Notably, this issue does not occur on other browsers such as Chrome or Microsoft Edge. As far as I know my drivers are up to date and the Windows Media Feature Pack is installed, although it shouldn't be an issue seeing as sites work on other browsers. The issue also persists in troubleshooting mode. I've gone through the console and included images of some interesting errors that might be of use, although I don't have the technical knowledge to know what they mean. Please inform me if there is any other information I can provide that would help. Thank you!

I've been using Firefox and Gmail on my PC and android phone for years. Today I can't log into my gmail account on my PC and instead it redirects to google support and goes on about clearing cache etc etc. I have cleared the cache but no different. I have restarted my pc and no different. PC is Windows 10.

I can log in to gmail using Google Chrome so I can't see that it is a Google problem. I can also log in ok on my Android phone.

Is this a Firefox issue?

I use Google search and do not like the AI overview feature. In the Chrome, Edge, and Opera browser I've added an extension that blocks the AI. What I've noticed when I use FF I see no AI results when using Google search and I've not added an AI overview block extension. Is there something different about FF that prevents AI results from showing without the need for an extension? I look forward to your comments. Thanks

I use a web application that lists items in a table, which provides a link to download the table as a CSV file. It used to work fine in previous versions of Firefox. However, in the current version, while the file save dialog defaults to a filename that ends in .csv and CSV is selected in the "Save as type:" drop-down, the data in the file that Firefox actually saves is in XML rather than CSV format. I don't know in which version of Firefox this behavior changed, as it's been a couple years since I tried to use this feature. Or I suppose it actually could be a new bug. I do know that when I use the same feature in Microsoft Edge, it saves the CSV file in the correct format, so this behavior seems to be peculiar to Firefox, rather than anything wrong with the web application.

I only opened 5 pages (fixed tabs), and only enabled two plug-ins, Proxy SwitchyOmega and AdGuard AdBlocker. The browser was always open, and the pages were static, and nothing was playing. The strange thing is that it didn't take up much memory at the beginning, but it took up more and more memory over time. Today the system got stuck and couldn't respond (it might be that the system used virtual memory).

I used the browser's task manager, which showed that the Shared Web Process memory of several pages was very high, some as high as 4G, and the GPU memory was also higher than before.

I think this is very strange. Why does the memory usage increase exponentially after the webpage has been there for a while?

My settings and usage habits have basically not changed. I didn't have this problem before, but it has appeared in the past six months. I have updated many versions, but the problem still exists. I have always used Firefox. If it continues like this, I will be very disappointed and have to make changes.

Firefox updated to version 131.0 64 bit. Bill payment functions on my banking web site stopped working. I cleared cache and cookies and restarted PC but didn't fix it. I tried using Microsoft Edge and the banking web site worked as always. The bank IT person said it was a Firefox problem. Also, the site says not to block 3rd party cookies, enable cookie tracking and cross-site tracking. In Firefox, I made all changes to allow these things for this site but it still doesn't work. Looks like the latest Firefox update is causing a problem that always worked in the past, while trying to fix something else.