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Unable to play videos on CNN.com with Firefox. All other websites videos OK. CNN.com videos OK with EDGE.

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  • 1 has this problem
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  • Last reply by YongHan

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Explain how I can troubleshoot if my Firefox browser is missing the proper video add-on, etc.

Explain how I can troubleshoot if my Firefox browser is missing the proper video add-on, etc.

Chosen solution

Hello rchep,

I just tested on CNN's website, and it appears that videos on that website will not play if any sort of ad-blocking is enabled. In my case, I had to disable the uBlock Origin add-on on CNN's website for videos to start playing. Refer to the attached screenshot if you are using uBlock Origin, clicking the "On/Off" icon will toggle the add-on for said website. (Blue - enabled, no colour - disabled)

After disabling the add-on, I refreshed the website and videos started playing normally.

Hopefully this answer helps, if it does, kindly mark this answer as the solution(solved)!

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Chosen Solution

Hello rchep,

I just tested on CNN's website, and it appears that videos on that website will not play if any sort of ad-blocking is enabled. In my case, I had to disable the uBlock Origin add-on on CNN's website for videos to start playing. Refer to the attached screenshot if you are using uBlock Origin, clicking the "On/Off" icon will toggle the add-on for said website. (Blue - enabled, no colour - disabled)

After disabling the add-on, I refreshed the website and videos started playing normally.

Hopefully this answer helps, if it does, kindly mark this answer as the solution(solved)!

Modified by YongHan

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