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  • Archived

Previous windows not opening at Startup

Hi there, "Open previous windows and tabs" is checked but it's not working. I had to go to history and opened it. It's happening for the last several weeks. Pls, let m… (read more)

Hi there,

"Open previous windows and tabs" is checked but it's not working. I had to go to history and opened it. It's happening for the last several weeks.

Pls, let me know what to do. MD

Asked by asiuzzaman 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Websites don't load correctly

Hi, when I visit some websites, the pages do not work properly. The page does not want to upload properly and links on the page do not work. Can't log in to a page I have… (read more)

Hi, when I visit some websites, the pages do not work properly. The page does not want to upload properly and links on the page do not work. Can't log in to a page I have the latest version installed.

Asked by 20tassar 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Missing a suspicious Extension in the Manager?

I'm highly suspicious of an extensions i downloaded a while ago. It has blocked facebook from tracking me as some websites i access automatically uses Facebook. When I ch… (read more)

I'm highly suspicious of an extensions i downloaded a while ago. It has blocked facebook from tracking me as some websites i access automatically uses Facebook. When I checked the manager to make an exception for a website I was using, I don't see it there, not even to disable it. I even double checked if my only blocker, UBlock Origin is preventing it from showing but it's not even there either. So now I'm worried my data is compromised.

Asked by rdsreloaded 2 years ago

Last reply by rdsreloaded 2 years ago

  • Solved
  • Archived

Log in problems on 3rd party websites

On certain websites I notices I have 'unknown errors' when trying to log in. Usually this is remedied by either using Chrome or clearing cookies and the cache. Both of … (read more)

On certain websites I notices I have 'unknown errors' when trying to log in.

Usually this is remedied by either using Chrome or clearing cookies and the cache.

Both of there are inconvenient and result in a great deal of wasted time.

The usual response by these websites is "get Mozilla to fix this".

I'm getting sick of this.

I don't want to switch to Chrome but I will have to if this persists.

Asked by dominicpukallus 2 years ago

Answered by Amelia 2 years ago

  • Archived

Ca nnot use interactive map of my municipality as I use to prior to Firefox update

I can no longer use Firefox since last update to access a interactive map on my village Website. This is the page that does not work as it use to. https://www.elkgrove.o… (read more)

I can no longer use Firefox since last update to access a interactive map on my village Website. This is the page that does not work as it use to. https://www.elkgrove.org/i-want-to/contact-the-village My village said to contact Firefox to get help.

If it helps this is the main website for Elk Grove Village https://www.elkgrove.org/ To get to the page with the map click on I Want To . . . . Click on Contact The Village The page will come up to find the map near the bottom of the page. This map use to always pop up with the village map right away and no need to enter the name of the town.

Asked by phil_brennan 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Specific web pages not working

I subscribe to the Times.co.uk but past few days am unable to navigate on the website eg if I press 'show more on the web page' nothing happens. `It does work however if … (read more)

I subscribe to the Times.co.uk but past few days am unable to navigate on the website eg if I press 'show more on the web page' nothing happens. `It does work however if I access using my Safari browser, so clearly not a 'Times' issue

Asked by carolinedudgeon2210 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Several websites get a 404 error or no action when clicking on a link. The same thing works in MS Edge.

Follow the dialog at homelink.com to report an error with a garage door remote problem. Clicking on "Submit" gets a 404 error. I've had similar problems with other webs… (read more)

Follow the dialog at homelink.com to report an error with a garage door remote problem. Clicking on "Submit" gets a 404 error. I've had similar problems with other website dialogs, but usually the link is just ignored. For example rockler.com, when attempting to place an order - nothing happens. In both cases, switching to MS Edge works correctly.

Asked by daviddejongh 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Bookmarks not saved down prior to computer reset

I own a mac and had to erase all my data from my computer in order to upgrade to new system. Issue is - the apple support person did not remind me to save down my firefox… (read more)

I own a mac and had to erase all my data from my computer in order to upgrade to new system. Issue is - the apple support person did not remind me to save down my firefox browser data/bookmarks. Now my mac is updated and it's like a brand new computer. I searched previous forums and apparently firefox automatically saves down your data but I don't see it in the appropriate folder (Old Firefox Data >bookmarkbackups) - I see data from 2016 and 2017. Can I recover these bookmarks?? I had a lot of important ones saved..

Asked by pujadevi204 2 years ago

Last reply by pujadevi204 2 years ago

  • Archived

logins file corrupted and "Account disconnected notice"

Hello, I'm unable to access my Firefox logins. I followed some of the advice on here and discovered that my login files appear to be corrupted (logins.json.corrupt). I tr… (read more)

Hello, I'm unable to access my Firefox logins. I followed some of the advice on here and discovered that my login files appear to be corrupted (logins.json.corrupt). I tried some of the suggested methods, but I can't re-establish access to my logins.

I'm not sure if this is related, but when I click on the Applications menu, though my profile is there, it says "Account disconnected" next to a warning sign.

Please help... I've been saving my passwords and logins here for years. Any advice welcome. Many thanks in advance.

PS... yes, I know I should have backed them up somewhere, I'll never repeat this mistake.

Asked by t_simpson28 2 years ago

Last reply by Terry 2 years ago

  • Solved
  • Archived

Firefox does not always render pages on eBay correctly

An example of the problem: Firefox does not rnder the page https://www.ebay.co.uk/itm/164957094349?_trkparms=amclksrc%3DITM%26aid%3D1110013%26algo%3DHOMESPLICE.SIMRXI%26a… (read more)

Asked by Oldjon 2 years ago

Answered by Oldjon 2 years ago

  • Archived

eMail program fails at final step with "500 Something went Wrong" error

Windows 8.1, Firefox 99.0.2, eMail program part of Microsoft Office365 (deployed by university IT department) Login process worked fine for a month or so after implementa… (read more)

Windows 8.1, Firefox 99.0.2, eMail program part of Microsoft Office365 (deployed by university IT department) Login process worked fine for a month or so after implementation of a 2-level authentication (password plus a second method of user's choice - I chose a USB-flash device which [on request] sends a code for 2nd verification). All of the above still works, except that once logged in, the system asks me if it should remember me, or not (i.e., store a cookie or not, for future convenience). I always click "No". Now, when I do that, I get an error number 500, which is completely non-committal: "Something Went Wrong" - with a long garbage code. (See attachment for sample.) Results of tests to see what's wrong: 1) works fine (able to complete eMail login) under Microsoft Edge; 2) works fine on my laptop, running Windows 8.1 and Firefox 94; 3) on the 'problem' computer (desktop), I uninstalled Firefox 99 and downloaded/installed Firefox 93 - "500" error persisted. Just today: removed Firefox/Mozilla (including all folders/files, and Registry entries) then re-installed version 99. Still doesn't work. Let me know what else you need to know.

Asked by hawked-off 2 years ago

Last reply by hawked-off 2 years ago

  • Archived

Problems Typiing Emails with Firefox

I have used Firefox for years with my MSN/Outlook emails. Recently, something has changed that has caused typing emails to a nightmare. As I am typing the "system" is c… (read more)

I have used Firefox for years with my MSN/Outlook emails. Recently, something has changed that has caused typing emails to a nightmare. As I am typing the "system" is constantly suggesting text and I do not know how to remove that feature. Each time this happens I have to stop and either hit the tab key or fiddle around with the space bar to get past this problem and continue typing what I want to write. Also, as I am replying to an email, the "system" occasionally opens another email document and at the same time moves the email I am trying to respond to. It moves the email, not to trash, but to Archive. I never use the archive feature. How do I fix these problems. Something has obviously gotten changed in "settings" but I cannot figure out where or how to fix. The "suggested text" feature is disasterous and annoying and it has got to be removed somehow. Please help.

Asked by Jim & Mary Jane 2 years ago

Last reply by cor-el 2 years ago

  • Solved
  • Archived

218 kb cookies I cannot get rid of MacBook Pro Firefox

Regardless of what I have tried i still have: Cookies and Site Data Your stored cookies, site data, and cache are currently using 218 kB of disk space. Iam using: Histo… (read more)

Regardless of what I have tried i still have:

Cookies and Site Data Your stored cookies, site data, and cache are currently using 218 kB of disk space.

Iam using: History Firefox will Firefox will remember your browsing, download, form, and search history. Always use private browsing mode

Firefox is u to date I have restarted ....

Thank you for help - Nicolas

Asked by nef85123 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

HELP!! Crashing crashing and more crashing! (Did I mention crashing?)

Hello! I think I have tried EVERYTHING to get Firefox to stop crashing in the past 6 months. Today I am so frustrtated. Can anyone point me in the right direct. (and yes … (read more)

Hello! I think I have tried EVERYTHING to get Firefox to stop crashing in the past 6 months. Today I am so frustrtated. Can anyone point me in the right direct. (and yes this happens with a fresh install, disabled add-ons, safe mode, yadda yadda yadda

bp-9d35ce5b-7503-4b20-894c-05b520220417

additional reports in image attached.

If you can help me...BLESS YOU!!!

Asked by keveone 2 years ago

Answered by FredMcD 2 years ago