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  • Archived

Error

Firefox will NOT allow the search facility within Monrovia Plant Nursery to work.. it seems to be stuck in an endless loop. I did find, however, that Microsoft's EDGE wor… (read more)

Firefox will NOT allow the search facility within Monrovia Plant Nursery to work.. it seems to be stuck in an endless loop. I did find, however, that Microsoft's EDGE works perfectly without any problems. Since I rarely use any internet browser other than Firefox, please HELP!

Asked by kinnear333 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Being forced to SAVE files before reading or printing pages

Why does Firefox now (for the past number of weeks, at least) force me to SAVE every thing I want to read or print? Why cannot I simply read or print something without h… (read more)

Why does Firefox now (for the past number of weeks, at least) force me to SAVE every thing I want to read or print? Why cannot I simply read or print something without having to choose a place to save it and name it? I don't always want the file cluttering up my PC once I have read or printed it. Help will be appreciated!

ALSO, probably not related, but maybe? Every time I open Firefox, within a minute, the additional "secure" window to Amazon Smile opens and interrupts what I am doing. Has Amazon taken over the entire world?

Asked by covered.bridge.crouse 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Not being able to load sites

Hey whenever I try to load up Youtube it says An error occurred during a connection to www.youtube.com. Cannot communicate securely with peer: no common encryption algor… (read more)

Hey whenever I try to load up Youtube it says An error occurred during a connection to www.youtube.com. Cannot communicate securely with peer: no common encryption algorithm(s).

Error code: SSL_ERROR_NO_CYPHER_OVERLAP

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem.

Asked by sambenson323 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Printing pdf from web based program and the first 2 characters on left and last 2 characters on right are cut off

Attempting to print pdf from web based program and the first 2 characters on left and last 2 characters on right are cut off. Also when printing pdf from web based progr… (read more)

Attempting to print pdf from web based program and the first 2 characters on left and last 2 characters on right are cut off.

Also when printing pdf from web based program it is cutting off the very top of the page and the very bottom line of print.

Solution?

Asked by carlhouser 1 year ago

Last reply by jth 1 year ago

  • Archived

Primary password prompt not on Firefox startup

Hello everyone, When starting up Firefox v100 on OSX, two "password required" windows open immediately in a row to ask for my primary password. I type my password in the … (read more)

Hello everyone, When starting up Firefox v100 on OSX, two "password required" windows open immediately in a row to ask for my primary password. I type my password in the prompt window on top (appearing last) which works fine and closes. Then the second window (which appeared first) gets behind the firefox main window and I can't neither access the password prompt window nor use the main window. The problem started today after the firefox update on this computer and remains the same if I try to restart Firefox. I had a similar issue on a different computer but it was not systematic and restarting Firefox would be enough to fix the problem.

Please any help ? (I can't share troubleshooting information as I cant click in the window to export it.

Asked by DGA 1 year ago

Last reply by DGA 1 year ago

  • Solved
  • Archived

Unable to watch Netflix, or other video content other than YouTube

Hello, I have been unable to watch Netflix or any "other" video content using the Firefox browser for the past few weeks. I've been pulling my hair out while working thr… (read more)

Hello,

I have been unable to watch Netflix or any "other" video content using the Firefox browser for the past few weeks. I've been pulling my hair out while working through the help articles, alongside bouts of furious googling - all to no avail.

On Netflix I am getting error code F7701- 1003. Netflix is telling me to use the latest version of Firefox, but I have been checking for new updates almost every day since I noticed this issue. My current version is 100.0 (64-bit) On other website I'm getting the error message "No compatible source was found for this media."

I have followed all of the fixes listed on the following articles, but so far have not been able to fix my problem: Fix common audio and video issues Fix video and audio problems on Firefox for Windows N editions

If there is anything I haven't tried yet, please let me know.

Asked by EToman 1 year ago

Answered by FredMcD 1 year ago

  • Archived

my GMX Mail Check Email extension/ addon

Hello, My GMX MailCheck Email extension/ addon is being blocked by blacking out the screen. This has only occured in the last couple of days; before it worked perfectly. … (read more)

Hello, My GMX MailCheck Email extension/ addon is being blocked by blacking out the screen. This has only occured in the last couple of days; before it worked perfectly. I have been using Mozilla Firefox Browser for about 20 years.

Asked by tony.hall88 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Hi! Recently, in my laptop, Firefox started freezing at every single startup; after force shutdown and restart, though, it works flawlessly each time, and for the whole duration of the session at the computer. Can anyone please suggest a solution?

My laptop set-up is practically identical to that of my PC, but the latter doesn't exhibit the same malfunction. I've tried anything I could, including reinstalling the … (read more)

My laptop set-up is practically identical to that of my PC, but the latter doesn't exhibit the same malfunction.

I've tried anything I could, including reinstalling the browser, removing all of my bookmarks (about 10,000) and addressing extensions (Decentraleyes, Default Bookmark Folder, Disable Tab Detach, Flagfox, I don't care about cookies, Keepa, Notifier for Gmail, Privacy Badger, To Google Translate, uBlock Origin, Undo Close Tab, Video DownloadHelper and Youtube's Annotations No More), but not even safe mode improved the situation in the least. Windows Defender also hasn't detected any malware and my web surfing habits are as safe as it gets.

The only deeper data I could gather is that the problem manifests with a progressive, rapid surge in CPU and RAM usage; the former, for example, is saturated to its total 16 GB in a matter of about 20 seconds.

My laptop is a Dell Inspiron 7586 with Windows 11 64 bit; Firefox version is the latest, 100.0, and, by the way, none of the recent updates has improved the situation.

Thanks to anyone who might come up with an educated guess!

Asked by Jacnic 1 year ago

Last reply by Terry 1 year ago

  • Archived

gmail web page stops updating only in FireFox browers

I use gmail for both personal and work (business) account. I have both accounts logged in and open on Chrome and Firefox. On the Firefox browser every 5 to 10 minutes the… (read more)

I use gmail for both personal and work (business) account. I have both accounts logged in and open on Chrome and Firefox. On the Firefox browser every 5 to 10 minutes the web page shows error 001, and the page wont reload. Only fix is to restart Firefox. However, at the same time the same accounts are not having problems via the Chrome browser.

I have no add-ons or extensions enabled on the Firefox browser. I have already done a Firefox reset, that did not fix the problem. I have done a uninstall and re-install of Firefox, that also did not fix the problem.

Asked by jdshah00 1 year ago

Last reply by Terry 1 year ago

  • Archived

Unable to log into our godaddy webmail

Getting error message on mozilla when try to log into godaddy, same message does not occur on microsoft edge, went through all possible godaddy glitches, they say it isn'… (read more)

Getting error message on mozilla when try to log into godaddy, same message does not occur on microsoft edge, went through all possible godaddy glitches, they say it isn't one of theirs, rather the browser

Asked by deborah22 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

"Select thing " bug on Firefox only

Hey. I have this weird bug on Firefox ( left window, right window is librefox ). https://imgur.com/a/jCw9Xju The bug is the " select text" thing. As you can see, libre… (read more)

Hey. I have this weird bug on Firefox ( left window, right window is librefox ).

https://imgur.com/a/jCw9Xju

The bug is the " select text" thing. As you can see, librefox don't have this bug, edge same too. Already tried to reinstall, downgrade, update, delete all files related to firefox, deleted pref.js.I think I already had this on youtube for exemple, but not quite sure. I tried different mouses, but it's purely firefox.

Asked by HardstyleAddict063 1 year ago

Last reply by HardstyleAddict063 1 year ago

  • Archived

yellow error message: this page is slowing down your browser. To speed it up, close this page.

While I'm doing my emails, I get a yellow error message: this page is slowing down your browser. To speed it up, close this page. That's my hotmail inbox. Happens often… (read more)

While I'm doing my emails, I get a yellow error message: this page is slowing down your browser. To speed it up, close this page. That's my hotmail inbox. Happens often. If I close the hotmail then reopen it it works ok for a while, then does that again. And in general it's slow. Feels like firefox and hotmail are at war with each other...

Asked by virgviolin 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Upgraded to latest FF, 100.0 today. Unable to pay on line shop, access denied

Have upgraded to FF100.0 today. For years shopped at Tesco uk no issues. Today unable to complete payment with error: Access Denied You don't have permission to access "h… (read more)

Have upgraded to FF100.0 today. For years shopped at Tesco uk no issues. Today unable to complete payment with error: Access Denied You don't have permission to access "http://payment.tesco.com/en-GB/payment?" on this server.

Reference #18.dcce7a5c.1652090089.2ebfbfXX

(I omitted last two digits)

use private browsing.

Internet explorer works!

Asked by dougcud 1 year ago

Last reply by dougcud 1 year ago

  • Archived

"Password required" popup blocks the entire Firefox app

Hi! Upgrading to version 100 has made Firefox completely unusable for me. Every time I open it, the "Password required" popup appears, which is normal. However, whether I… (read more)

Hi! Upgrading to version 100 has made Firefox completely unusable for me. Every time I open it, the "Password required" popup appears, which is normal. However, whether I enter my primary password or click "Cancel", the popup goes to the background and I cannot close it, nor click on anything in the app. In fact, I cannot even close the app except from the upper menu bar (I'm on OSX). See the attached screenshot to get an idea. Please help!!!

Asked by Giom 1 year ago

Last reply by Terry 1 year ago

  • Solved
  • Archived

Web search with |Firefox

Suddenly, when I search the web with a topic search term, e.g. "thrombin", I get the error message: 'The page you are looking for cannot be displayed because an invalid m… (read more)

Suddenly, when I search the web with a topic search term, e.g. "thrombin", I get the error message: 'The page you are looking for cannot be displayed because an invalid method (HTTP verb) is being used.' Can you help me resolve this problem?

Asked by hvoorhis 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago