• Archived

Receive error message first time I click to open Firefox

I'm running 64 bit Win 11 Pro Version 21H2 OS Build 22000.1219 and Firefox 107.0, and the first time I click to open Firefox, I receive message "Windows cannot access the… (read more)

I'm running 64 bit Win 11 Pro Version 21H2 OS Build 22000.1219 and Firefox 107.0, and the first time I click to open Firefox, I receive message "Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item". If I clear the error box and click again, Firefox comes up normally. This happens every time I bring up Firefox. It's not a show-stopper, but very annoying.

Thanks for your help Mike Harmon [email removed from public]

Asked by mharmon 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Website is not loading properly in firefox?

Hi, everyone. As I am the firefox users from along time. But nowadays firfox is not opening any website properly. Like today I was checking psl matches schedule in my lap… (read more)

Hi, everyone. As I am the firefox users from along time. But nowadays firfox is not opening any website properly. Like today I was checking psl matches schedule in my laptop. So not a single website is properly opening so I could check the schedule of matches. Thats why not I am using mobile phone. Could anyone tell me that what could be this issue?

Asked by amnawajid5573 2 years ago

Last reply by cor-el 2 years ago

  • Solved
  • Archived

Only Tab Theme Change

Hi there ! How can i get this type of Tabs? Is it possible? This is so cool ! (Though dark tab ofcourse :D) Example Image Attached... Thanks Shaer Alvy … (read more)

Hi there ! How can i get this type of Tabs? Is it possible? This is so cool ! (Though dark tab ofcourse :D) Example Image Attached...

Thanks Shaer Alvy

Asked by Aumi 2 years ago

Answered by BelFox 2 years ago

  • Archived

"Your browser is managed by your organization", but I don't have an organization

When I go into the Settings tab, I see a message at the top of the page that says "Your browser is managed by your organization". This is a private laptop so there should… (read more)

When I go into the Settings tab, I see a message at the top of the page that says "Your browser is managed by your organization". This is a private laptop so there should not be any organization managing my browser.

I have searched for help articles to try and solve this problem myself. They all recommend editing a key in the Windows registry, specifically HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Mozilla\Firefox . However, this registry folder does not exist in my laptop. Who is managing my browser? How can I stop them?

Asked by gabriel.hurley 2 years ago

Last reply by Terry 2 years ago

  • Archived

Is there a way to add a background image to the firefox homepage ?

I would like to set Firefox homepage with a background image. I don't seem to be able to find one anywhere. I am a novice at computer related issues, and require step by … (read more)

I would like to set Firefox homepage with a background image. I don't seem to be able to find one anywhere. I am a novice at computer related issues, and require step by step basic help. Surely there must be a way to change the background image, I managed to do it in Chrome but Firefox illudes me. Thanks for any help in advance.

Asked by tango.lima6 2 years ago

Last reply by TyDraniu 2 years ago

  • Archived

after uprgrading to 107.0.1 missing all saved password

It was restarted after upgrading to 107.0.1 but the Firefox doesn't ask my master pwd anymore and disappeared all stored password . In a profile I found 1-1 logins.json,… (read more)

It was restarted after upgrading to 107.0.1 but the Firefox doesn't ask my master pwd anymore and disappeared all stored password .

In a profile I found 1-1 logins.json, logins-backup.json both are almost empty and a one day old logins.json.corrupt file with a quite huge size.

When I renamed logins.json.corrupt to logins.json as I found in forum, restarted Firefox it became to *.corrupt again.

Asked by mayeri.janos 2 years ago

Last reply by mayeri.janos 2 years ago

  • Archived

Stop New Tab Autoplay

How to force Firefox stop autoplaying videos when I'm switching to the i.e. new YouTube tab, but in the same time do not pause a next video on YouTube playlist. Some tim… (read more)

How to force Firefox stop autoplaying videos when I'm switching to the i.e. new YouTube tab, but in the same time do not pause a next video on YouTube playlist. Some time ago it worked well, but now if I set Block Audio or\and Video in settings, I have to manually click Play, and with Allow Audio and Video chosen it starts playing video immediately after I click on another tab.

Asked by SomeOne 2 years ago

Last reply by lonestarnot 2 years ago

  • Archived

Need more info on the Safe Browsing App Rejection

Hello Support, Allstate Identity Protection submitted the newer version of the Safe Browsing app add-on on Nov 29th and this morning we got the rejection with the message… (read more)

Hello Support, Allstate Identity Protection submitted the newer version of the Safe Browsing app add-on on Nov 29th and this morning we got the rejection with the message "This contains inappropriate content" and that doesn't help us understand the real problem so that we could fix it. I would appreciate if you can share more information on this so we can troubleshoot and go past this review.

Thanks, Appreciate your help.

Asked by aipextensions 2 years ago

Last reply by Dropa 2 years ago

  • Archived

Downloads with Firefox are not virus checked after download (Windows Defender)

While doing some virus discovery tests with Windows Defender and other AV products I realized that with Firefox files are not scanned when download finishes. With Chrome … (read more)

While doing some virus discovery tests with Windows Defender and other AV products I realized that with Firefox files are not scanned when download finishes. With Chrome and Edge the Windows Defender immediately checks and blocks malicious files. Not so with Firefox. Then the file is only checked and blocked when opened.

After some research I found that in the past there was an Option `browser.download.manager.scanWhenDone` but this seems no longer available. Under Security software in about:support Windows Defender seems to be correctly set.

Is there a way to have files immediately checked by the AV after download in Firefox completes?

Asked by Pascal Mages 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

the trust certificates

good evening , this is a question to anyone who could kindly explain these trust certificates that are listed in my settings , are they valid trusting ? or are they … (read more)

good evening , this is a question to anyone who could kindly explain these trust certificates that are listed in my settings , are they valid trusting ? or are they problematic and creating a music library sync issue ,?

Asked by A 2 years ago

Last reply by cor-el 1 year ago

  • Archived

YouTube dropping frames when tabbed into a game.

I believe I'm having the same problem as this issue, but it's now archived: https://support.mozilla.org/en-US/questions/1374927 Firefox Info: Version 107.0.1 Build ID … (read more)

I believe I'm having the same problem as this issue, but it's now archived: https://support.mozilla.org/en-US/questions/1374927

Firefox Info: Version 107.0.1 Build ID 20221128144904 OS Windows 11

Specs: i7 13700k 32GB DDR5 Ram GTX 1080ti

Basically, I'm dropping frames when I'm tabbed into a game, in my instance it's World of Warcraft, but it could be with other games too. I suspect it's something to do with Windows 11 as I didn't have any problems in Windows 10 with my older computer.

Some trouble shooting steps I've taken is I've disabled all extensions, ran the browser in troubleshooting mode, and finally done a Firefox refresh and I still have the same problem.

I recorded a video of how it looks, it's at its absolute worst at 4k, with 2x speed on: https://www.youtube.com/watch?v=NuIaYJYGHEI

Any help or suggestions is appreciated, cheers.

Asked by Zaazu 1 year ago

Last reply by Zaazu 1 year ago

  • Archived

rendering problems, wont update tab windows. Linux

Firefox 10x.x will stop rendering pages without giving an error. MX Linux. Nothing showing up in dmesg Not detecting any pattern to when this major issue happens; simply … (read more)

Firefox 10x.x will stop rendering pages without giving an error. MX Linux. Nothing showing up in dmesg Not detecting any pattern to when this major issue happens; simply opening a page from a search engine result in a tab might cause it. could run 20 tabs of Youtube often without issue. Issue will only allow one level on Menu to show (can't reach Browser Tools to troubleshoot), selecting a tab window usless wont not move. If issue happens in a video window the video will play but not update display. If I resize Firefox, its window will update frame by frame


[code] System: Kernel: 4.19.0-22-amd64 x86_64 bits: 64 compiler: gcc v: 8.3.0

          parameters: BOOT_IMAGE=/boot/vmlinuz-4.19.0-22-amd64 
          root=UUID=<filter> ro libata.force=noncq 
          libata.force=3.0G libata.force=noncq libata.force=3.0G 
          Desktop: Xfce 4.14.2 tk: Gtk 3.24.5 info: xfce4-panel wm: xfwm 4.14.0 vt: 7 
          dm: LightDM 1.26.0 Distro: MX-19.4_x64 patito feo May 31  2020 
          base: Debian GNU/Linux 10 (buster) 

Machine: Type: Desktop Mobo: ASUSTeK model: M4A785-M v: Rev X.0x serial: <filter>

          BIOS: American Megatrends v: 1101 date: 11/20/2012 

CPU: Info: Dual Core model: AMD Athlon II X2 B26 bits: 64 type: MCP arch: K10

          family: 10 (16) model-id: 6 stepping: 3 microcode: 10000C8 cache: L2: 2 MiB 
          flags: lm nx pae sse sse2 sse3 sse4a svm bogomips: 12857 
          Speed: 1900 MHz min/max: 800/3200 MHz Core speeds (MHz): 1: 1900 2: 1900 
          Vulnerabilities: Type: itlb_multihit status: Not affected 
          Type: l1tf status: Not affected 
          Type: mds status: Not affected 
          Type: meltdown status: Not affected 
          Type: mmio_stale_data status: Not affected 
          Type: spec_store_bypass status: Not affected 
          Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization 
          Type: spectre_v2 
          mitigation: Retpolines, STIBP: disabled, RSB filling, PBRSB-eIBRS: Not affected 
          Type: srbds status: Not affected 
          Type: tsx_async_abort status: Not affected 

Graphics: Device-1: NVIDIA GT218 [GeForce 8400 GS Rev. 3] vendor: eVga.com. driver: nvidia

          v: 340.108 bus-ID: 01:00.0 chip-ID: 10de:10c3 class-ID: 0300 
          Device-2: Logitech B525 HD Webcam type: USB driver: snd-usb-audio,uvcvideo 
          bus-ID: 1-6:4 chip-ID: 046d:0836 class-ID: 0e02 serial: <filter> 
          Display: x11 server: X.Org 1.20.4 compositor: xfwm4 v: 4.14.0 driver: loaded: nvidia 
          display-ID: :0.0 screens: 1 
          Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x286mm (20.0x11.3") 
          s-diag: 583mm (23") 
          Monitor-1: VGA-0 res: 1920x1080 hz: 60 dpi: 102 size: 476x268mm (18.7x10.6") 
          diag: 546mm (21.5") 
          OpenGL: renderer: GeForce 8400GS/PCIe/SSE2 v: 3.3.0 NVIDIA 340.108 direct render: Yes 

Audio: Device-1: AMD SBx00 Azalia vendor: ASUSTeK M4A785TD driver: snd_hda_intel v: kernel

          bus-ID: 00:14.2 chip-ID: 1002:4383 class-ID: 0403 
          Device-2: NVIDIA High Definition Audio vendor: eVga.com. driver: snd_hda_intel 
          v: kernel bus-ID: 01:00.1 chip-ID: 10de:0be3 class-ID: 0403 
          Device-3: Logitech B525 HD Webcam type: USB driver: snd-usb-audio,uvcvideo 
          bus-ID: 1-6:4 chip-ID: 046d:0836 class-ID: 0e02 serial: <filter> 
          Sound Server-1: ALSA v: k4.19.0-22-amd64 running: yes 
          Sound Server-2: JACK v: 1.9.12 running: no 
          Sound Server-3: PulseAudio v: 12.2 running: yes 

Network: Device-1: Ralink RT5392 PCIe Wireless Network Adapter driver: rt2800pci v: 2.3.0

          modules: wl port: dc00 bus-ID: 02:00.0 chip-ID: 1814:5392 class-ID: 0280 
          IF: wlan0 state: up mac: <filter> 
          Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
          vendor: ASUSTeK M4A785TD driver: r8169 v: kernel port: e800 bus-ID: 03:00.0 
          chip-ID: 10ec:8168 class-ID: 0200 
          IF: eth0 state: down mac: <filter> 
          IF-ID-1: tun0 state: unknown speed: 10 Mbps duplex: full mac: N/A 

Drives: Local Storage: total: 126.71 GiB used: 94.69 GiB (74.7%)

          SMART Message: Unable to run smartctl. Root privileges required. 
          ID-1: /dev/sda maj-min: 8:0 vendor: Crucial model: CT120BX500SSD1 size: 111.79 GiB 
          block-size: physical: 512 B logical: 512 B speed: <unknown> type: SSD 
          serial: <filter> rev: R013 scheme: MBR 
          ID-2: /dev/sdb maj-min: 8:16 type: USB vendor: Lexar model: USB Flash Drive 
          size: 14.92 GiB block-size: physical: 512 B logical: 512 B type: SSD serial: <filter> 
          rev: 8.07 scheme: MBR 
          SMART Message: Unknown USB bridge. Flash drive/Unsupported enclosure? 

Partition: ID-1: / raw-size: 18.55 GiB size: 18.09 GiB (97.52%) used: 13.12 GiB (72.5%) fs: ext4

          dev: /dev/sda4 maj-min: 8:4 
          ID-2: /home raw-size: 87.38 GiB size: 85.45 GiB (97.80%) used: 81.57 GiB (95.5%) 
          fs: ext4 dev: /dev/sda3 maj-min: 8:3 

Swap: Kernel: swappiness: 15 (default 60) cache-pressure: 100 (default)

          ID-1: swap-1 type: partition size: 2.93 GiB used: 0 KiB (0.0%) priority: -2 
          dev: /dev/sda2 maj-min: 8:2 

Sensors: System Temperatures: cpu: 34.0 C mobo: 45.0 C gpu: nvidia temp: 47 C

          Fan Speeds (RPM): cpu: 3229 case-1: 2311 gpu: nvidia fan: 40% 
          Power: 12v: 12.58 5v: N/A 3.3v: 3.31 vbat: N/A 

Repos: Packages: note: see --pkg apt: 2981 lib: 1586 flatpak: 0

          No active apt repos in: /etc/apt/sources.list 
          Active apt repos in: /etc/apt/sources.list.d/airvpn-stable.list 
          1: deb http://eddie.website/repository/apt/ stable main
          Active apt repos in: /etc/apt/sources.list.d/debian-stable-updates.list 
          1: deb http://deb.debian.org/debian/ buster-updates main contrib non-free
          Active apt repos in: /etc/apt/sources.list.d/debian.list 
          1: deb http://deb.debian.org/debian/ buster main contrib non-free
          2: deb http://deb.debian.org/debian-security/ buster/updates non-free contrib main
          3: deb http://deb.debian.org/debian/ buster-backports non-free contrib main
          Active apt repos in: /etc/apt/sources.list.d/megasync.list 
          1: deb [signed-by=/usr/share/keyrings/meganz-archive-keyring.gpg] https://mega.nz/linux/repo/Debian_10.0/ ./
          Active apt repos in: /etc/apt/sources.list.d/mx.list 
          1: deb http://mirror.its.dal.ca/mxlinux/mx/repo/ buster main non-free
          Active apt repos in: /etc/apt/sources.list.d/skype-stable.list 
          1: deb [arch=amd64] https://repo.skype.com/deb stable main
          Active apt repos in: /etc/apt/sources.list.d/slack.list 
          1: deb https://packagecloud.io/slacktechnologies/slack/debian/ jessie main
          No active apt repos in: /etc/apt/sources.list.d/spotify.list 
          No active apt repos in: /etc/apt/sources.list.d/various.list 

Info: Processes: 238 Uptime: 3h 12m wakeups: 1 Memory: 7.79 GiB used: 2.33 GiB (29.9%)

          Init: SysVinit v: 2.93 runlevel: 5 default: 5 tool: systemctl Compilers: gcc: 8.3.0 
          alt: 8 Shell: quick-system-in default: Bash v: 5.0.3 running-in: quick-system-in 
          inxi: 3.3.06 

/code

Asked by Galen Thurber 2 years ago

Last reply by Galen Thurber 1 year ago

  • Archived

How to zoom in and out content in a specific iframe only?

Hello, I know I can use Ctrl plus + and - to zoom in and out the whole page. but now I only want to do it to content in a specific iframe. Is there any way can do that?… (read more)

Hello,

I know I can use Ctrl plus + and - to zoom in and out the whole page. but now I only want to do it to content in a specific iframe. Is there any way can do that?

Thanks

Asked by Tony 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Hello. Twich.tv not working

Hello i have problem with theme's (i thinking that is this ) . The problem looking like in the picture - have no Pause/start button on twich.tv or fullscreen option just … (read more)

Hello i have problem with theme's (i thinking that is this ) . The problem looking like in the picture - have no Pause/start button on twich.tv or fullscreen option just all options dissapear when stream starts playing ( when its loading i have those options). Can you please help ?

Asked by ludwik 1 year ago

Last reply by ludwik 1 year ago

  • Archived

Title Menu where you have file edit view.... the color is red and too dark how do I change this?

As I said above, Title Menu where you have file edit view.... the color is red and too dark how do I change this? When I installed firefox as my default browser, it had a… (read more)

As I said above, Title Menu where you have file edit view.... the color is red and too dark how do I change this? When I installed firefox as my default browser, it had asked what color, I selected Red, but it is too dark, I would like to change the color. Thanks

Asked by russbronson 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Can't open Firefox because a copy of Firefox is already open

I use a MacBook Pro running OS Monterey and I've gotten the dreaded "Firefox is already open" message. Firefox isn't my primary browser but I do have tabs and bookmarks s… (read more)

I use a MacBook Pro running OS Monterey and I've gotten the dreaded "Firefox is already open" message. Firefox isn't my primary browser but I do have tabs and bookmarks saved there. This has happened before, and last time I ended up following advice to delete my profile which wiped out my entire account (it was the only profile there, and I should have looked for an alternate solution because that clearly wasn't it).

I was very interested in switching from Chrome to Firefox permanently, but I'll be honest, I'm pretty frustrated that this keeps happening and putting my tabs/bookmarks/history/etc in jeopardy. If someone could provide a straightforward explanation as to how to fix this I would greatly appreciate it.

Btw, I already tried viewing FireFox in the activity monitor as I saw another site suggest and it wouldn't let me quit it (I saw it greyed out).

Asked by kmoyer424 2 years ago

Last reply by cor-el 1 year ago