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  • Solved

Files downloaded in Firefox Private Browsing are deleted automatically after closing the browser

I am facing issue while downloading files in Firefox Private Browsing. Whenever I download my PDF files, as soon as I close the browser window, the files also get deleted… (read more)

I am facing issue while downloading files in Firefox Private Browsing. Whenever I download my PDF files, as soon as I close the browser window, the files also get deleted automatically. What should I do to rectify this issue.

Asked by kashishjaggi16 2 months ago

Answered by cor-el 2 months ago

Mozilla, upon being launched, requested administrator privileges to perform an update

When I launched Mozilla, it asked for the system admin password to perform an update. I had never encountered anything like this before, but unfortunately, I entered my c… (read more)

When I launched Mozilla, it asked for the system admin password to perform an update. I had never encountered anything like this before, but unfortunately, I entered my credentials instinctively. When I realized that the browser had never asked for credentials for an update before, I checked the update history. According to the history, the last update was the day before. Additionally, I checked the modification dates of the files updater.exe, maintenanceservice.exe, and maintenanceservice_installer.exe, and they match the date when Firefox requested administrator privileges. I would like to know what could have caused this situation and whether it could have compromised the security of my Windows system.

Asked by witoldkania3 4 days ago

Firefox not auto filling forms like it used to...

Firefox used to auto fill forms for me but lately it does not. On the rare occasion that it does (for one web site), it fills in one field at a time, not all at once lik… (read more)

Firefox used to auto fill forms for me but lately it does not. On the rare occasion that it does (for one web site), it fills in one field at a time, not all at once like it used to. It does not fill in my address either.

I tried the usual troubleshooting without success. I went to settings, privacy & security, passwords, and made sure "fill usernames and passwords automatically" was checked. I went to the history section and made sure "remember form and search history" was checked. I went to the custom settings for history section and made sure that Firefox does not clear "form & search history" when it closes. For some reason,(I am in the US) I don't have a "forms and auto fill" section to scroll down too as some users suggest, nor do I have the "auto fill address" box to check or uncheck. Nor do I have a "saved addresses" button to check or uncheck or where I can supposedly add, edit, or delete an address.

I am running windows 11 and use Malewarebytes for my antivirus, although I can find no settings in the Malwarebytes suite that would impact Firefox's ability to auto fill forms. Any suggestions??

Asked by tdhoover 4 months ago

Last reply by cor-el 4 months ago

MY LOCATION (LOCATION OF THE DEVICE UPON WHICH FIREFOX IS THE BROWSER)

This is so very simple and so the fact that it seems impossible to get a straight answer makes me instantly suspicious. Here is the question: What is my location? Simple!… (read more)

This is so very simple and so the fact that it seems impossible to get a straight answer makes me instantly suspicious. Here is the question: What is my location? Simple! In other words, I have Mozilla Firefox installed on a physical device, which HAPPENS to be a desktop computer, not a mobile phone, etc. In other words, it stays here. So why do alllllll the sites act as though I am literally 930 miles...from my actual, physical location! I have NO VPN running...none. Unfortunately, Firefox is using Google location services, WHICH IS THE PROBLEM. I just installed Firefox, instead of Chrome, to solve that problem. I guess THAT was a stupid move, Firefox is worse!

There needs to be a manner in which the USER can INPUT THEIR LOCATION. I'm not trying to "trick" anyone...I'm actually trying to give people ACCURATE INFORMATION which apparently is beyond the capabilities of the internet, to provide.

Asked by R C 4 months ago

Last reply by zeroknight 4 months ago

How to use Advanced Preferences (about:config) to select 'Manual proxy configuration' setting

I want to use the Advanced Preferences (about:config) to select 'Manual proxy configuration' setting. I have been able to set the HTTP Proxy and associated port but I am… (read more)

I want to use the Advanced Preferences (about:config) to select 'Manual proxy configuration' setting. I have been able to set the HTTP Proxy and associated port but I am unable to find the setting in Advanced Preferences that will select Manual proxy configuration. Could someone please help. Thanks

Asked by jon.christian 2 months ago

Last reply by zeroknight 2 months ago

  • Solved

Disconnection from my mozilla account everytime I load utube

Today I went to utube and couldn't watch anything. I noticed a new item in the bar at top of screen, it stated account has disconnected. I changed my password and went ba… (read more)

Today I went to utube and couldn't watch anything. I noticed a new item in the bar at top of screen, it stated account has disconnected. I changed my password and went back to utube and locked out again. I am running a full system scan just in case.

Image of account button.

Asked by ardy01 3 months ago

Answered by cor-el 3 months ago

  • Archived

Firefox Private Window is leaking data to Non PB window

I have two firefox browsers open simultaneously. One in private window, the other regular window. Both with no tracking. Firefox Private window is leaking data to regul… (read more)

I have two firefox browsers open simultaneously. One in private window, the other regular window. Both with no tracking.

Firefox Private window is leaking data to regular non private firefox window.

Data is being shared between both windows.

Can you ix i I abandon Firefox?

Asked by spinvst 6 months ago

Last reply by zeroknight 6 months ago

  • Solved

memory-report.json contains hundreds of unwanted websites

I go to about:memory > Save memory reports - Measure and save and then view the output, a report called memory-report.json. In this report I see approximately 30 bloc… (read more)

I go to about:memory > Save memory reports - Measure and save and then view the output, a report called memory-report.json.

In this report I see approximately 30 blocks of text, each of which contains approximately 50 to 100 website URLs. Several blocks contain only porn URLs. I have viewed porn, but only in Google Images; I don't visit the websites.

Why is this information being stored by Firefox?

Note: my Firefox is set to Delete cookies and site data when Firefox is closed. However, even after closing and opening Firefox, all the information is still in the report.

A sample of two of these blocks of text is attached.

Asked by EM8 2 months ago

Answered by zeroknight 2 months ago

Connection not secure / Unable to connect error messages when trying to access the web

Any time I try to connect to the internet, Firefox claims either I am offline or the connection is not secure. I know I have a connection as I can access the support site… (read more)

Any time I try to connect to the internet, Firefox claims either I am offline or the connection is not secure. I know I have a connection as I can access the support site and every other website on an entirely different browser. I have tried refreshing the page, double-checking Firefox is allowed through the firewall, cleared cache, cleared all cookies and site data, nothing I've done is working. Firefox just randomly stopped connecting a few days ago and I had the same issue with Google Chrome last month, which is when I made the switch to Firefox.

If anyone knows anything that could maybe help, that would be great. Thank you so much!

Asked by Rory 5 days ago

  • Solved

Peer’s Certificate has been revoked.

I encounter this message "Peer’s Certificate has been revoked. Error code: SEC_ERROR_REVOKED_CERTIFICATE" when connecting to "Site A" using Firefox version 122.0 (64), my… (read more)

I encounter this message "Peer’s Certificate has been revoked. Error code: SEC_ERROR_REVOKED_CERTIFICATE" when connecting to "Site A" using Firefox version 122.0 (64), my primary browser. I have successfully connected to "Site A" using Firefox in the recent past.

I can connect to "Site A" without errors using my backup browser, MS Edge Version 121.0.2277.83 (Official build) (64-bit).

This seem to be a Firefox related problem.

Help

Asked by JIML 4 months ago

Answered by JIML 4 months ago

Trying To Fix The Wrong Time in Firefox Ended Up Removing Firefox's Ability to Display a Player Within a Site if Another Site Has Embedded it.

My Firefox browser did not update with daylight savings (this is my first time being in a country with daylight savings with this PC) and now all in-browser times are an … (read more)

My Firefox browser did not update with daylight savings (this is my first time being in a country with daylight savings with this PC) and now all in-browser times are an hour behind, which is already really confusing for someone experiencing daylight savings for the first time. Now that I do not have a phone, this went from mildly annoying to really messing up my day-to-day life. As a result, I researched, found and followed this question-and-answer proposed solution to my issue but it didn't work. Now, I've been pushed a step backward because I have also lost the ability to view TV shows and movies on third party websites because the player will not load and a 'Website will not allow Firefox to display the page if another site has embedded it' notice will pop up (image for reference). This is super infuriating due to the fact that my PC is older and genuinely cannot run any kind of chromium browser and Firefox is the only way I can access said third party sites. It would be wonderful is anyone had a solution for both issues; thank you!

Asked by sagaofyou 3 months ago

Last reply by zeroknight 3 months ago

  • Archived

Cannot autofill Credit Card Info

Got sick and tired of having to enter payment card info every time, so I decided to RTFM and follow instructions. I worked my way thru all the instructions on found on t… (read more)

Got sick and tired of having to enter payment card info every time, so I decided to RTFM and follow instructions. I worked my way thru all the instructions on found on the forum pages, and was entering the information via about:config, and got to the popup where I was asked to confirm, and clicked the button, then clicked it harder, but nothing happened.

My guess is that my Firefox and/or my Leap15.3 installation has left some file permission read-only and Firefox is unable to save this bit of data, but I really don't want to run Firefox as root. I can say more, but I see there are more boxes to fill.

So, I included a screenshot of what I hope will be the useful part of my config file.

Asked by The Singer Man 2 years ago

Last reply by jonzn4SUSE 2 years ago

  • Archived

Certificate Based Authentication and SmartCard requirements

Hello, We are using Firefox on macOS to access web services that require Certificate Based Authentication. Our certificates are stored on YubiKeys PIV slots. If we plug… (read more)

Hello,

We are using Firefox on macOS to access web services that require Certificate Based Authentication. Our certificates are stored on YubiKeys PIV slots.

If we plug the token, open Firefox and access the website, it works just fine. The Certificate picker is shown and the OS ask for the PIV PIN to validate the access.

However, if we do the request when the token isn't plugged, Firefox does not ask for it, the website deny the authentication and the context is kept in cache. Requesting again the web site with the token added in between does not restart the certificate lookup and we are forced to close Firefox or move to a private window to make it works.

What is the proper way to avoid this issue? Is it a known bug? Is there a way to configure Firefox to always show the certificate picker even if no certificate are found and then reload the list of certificate based on connections events?

Thanks

Asked by ygini 2 years ago

Last reply by ygini 2 years ago

  • Archived

How to request a change AKA contact Firefox / Mozilla itself?

Where or to whom can I send a request / recommendation / beg to get the Firefox browser actually to change something? I know what the community will say -- asked and ans… (read more)

Where or to whom can I send a request / recommendation / beg to get the Firefox browser actually to change something? I know what the community will say -- asked and answered. And no disrespect to the community at all -- it's very valuable and has been helpful to me -- but I am interested in putting this request before someone at Mozilla / Firefox who actually has the authority to decide it and do it.

FYI, not to be too mysterious about it, I think the Privacy & Security setting on Notifications would be improved by putting in a permanent option to let a user stop notifications when he or she has taken a screen shot. Allowing it to be paused now requires the user to go back in and change the setting each time he or she opens Firefox. For me, that's dozens of times a day.

On a broader scale, why not give the user the option permanently? We are, I hope, a land and community of people who prefer choice over mandates, even partial ones, when the substance of the choice or mandate does not pose a risk to others.

Thanks.

Asked by Txasslm 2 years ago

Last reply by James 2 years ago

  • Solved
  • Archived

Today, after updating the browser. I can't sign in to Ancestry.com

I don't know why, it is NOT Ancestry, as I can sign in to it on other browsers. I get this error message below. Access Denied Error 21 What happened? This request was bl… (read more)

I don't know why, it is NOT Ancestry, as I can sign in to it on other browsers. I get this error message below.

Access Denied Error 21 What happened? This request was blocked by security rules. Your IP: 73.94.12.65 Incident ID: 6eae587fcef92d46

I have no idea what security rules, but I am working on a genealogy project and have never had a problem signing into Ancestry in multiple tabs before today. How do I fix this? Besides getting rid of Firefox, I mean. I have the same security extensions on this browser as I use on Vivaldi, Brave and Chrome - I avoid Chrome, but use Vivaldi and Brave regularly, along with Firefox.

Asked by Gene 2 years ago

Answered by Gene 2 years ago

  • Archived

List Websites Given a Permission or more

It seems that there was an internal page for permissions, namely about:permissions. As I was trying to find an answer to my question, I found many volunteers at Mozilla S… (read more)

It seems that there was an internal page for permissions, namely about:permissions. As I was trying to find an answer to my question, I found many volunteers at Mozilla Support would talk about this, but what I'm asking for is different. I'm looking for a way to list websites per permission, that is, when I want to disable a permission for a bunch of websites at once, I specify the permission and remove the websites I do not want to have that permission. In one of the questions on the site, an extension called SQLite Manager was mentioned and seemed to be the solution. This extension, though, doesn't exist anymore. If what I'm looking for can be done through this extension, I'd like to know if there is an alternative. If it doesn't serve the purpose that I am talking about, I'd be happy to know if there is a different workaround.

Asked by Hassan Khalloof 2 years ago

Last reply by Hassan Khalloof 1 year ago

  • Archived

How to make attached files in email open up without requiring saving the file before viewing

Recently, I purchased some software to scrub my hard drive due to my Dell Desktop running slow. That is when the way I normally access emailed attached files changed. N… (read more)

Recently, I purchased some software to scrub my hard drive due to my Dell Desktop running slow. That is when the way I normally access emailed attached files changed. Normally, if I receive a WORD or EXCEL (MS file) in email, I can open the email and access the attachment without having to download and save to my desktop or hard drive. I have changed all settings in the Privacy Area / Trust Area of MS but this did not change anything. MS Representatives stated I would need to use Outlook to make this work, but I know it will work without using Outlook. I think the Scrubbing / Cleaning software I purchased changed a setting with my email for safety purposes since there is risk in opening a file directly from email. Any suggestions on how to change back to how this worked previously - without having to download and save the file? Thanks for your help.

Asked by Will Phillips 2 years ago

Last reply by Terry 2 years ago