Showing questions tagged: Show all questions
  • Solved
  • Archived

save credit card

I can't find how to save credit card info in Firefox Help article says, under Privacy Security, Autofill, there's a "save credit card button" There is no such button … (read more)

I can't find how to save credit card info in Firefox

Help article says, under Privacy Security, Autofill, there's a "save credit card button"

There is no such button

Asked by KT 1 year ago

Answered by Wesley Branton 1 year ago

  • Solved
  • Archived

Tab Issues and closing Tabs

Hi all, Super frustrating!! I have a few tabs open in Firefox, cant click the X to close them you have to really really be super accurate with the pointer to be able to … (read more)

Hi all, Super frustrating!! I have a few tabs open in Firefox, cant click the X to close them you have to really really be super accurate with the pointer to be able to click to close, same when I am trying to click on a tab bar, it wont move to another tab option unless I am really accurate and click on it right in the sweet spot, really annoying and only had this issue for the last couple days Latest update and running a Mac latest OSX Any help would be appreciated before I switch browsers again

Thank you

Asked by Welshie 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Letters missing from web pages

Letters (most noticeably x, y, and z) appear to be missing from text in web pages. Running macOS 10.14.6 with Firefox Browser 80.0. Note the image from the drop down menu… (read more)

Letters (most noticeably x, y, and z) appear to be missing from text in web pages. Running macOS 10.14.6 with Firefox Browser 80.0. Note the image from the drop down menu on this support page. Missing y's, z's, and x is replaced by quotation marks (ie Firefo" Snc).

I have seen this sporadically on a couple of macs that I own. Text seems okay in Safari.

Thank you for your help!

Asked by Brian 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Preview takes FOREVER to Load and Print - WHY?

Ever since you last changed Preview, it takes FOREVER for the darn page to load (be seen in Preview) and then FOREVER more to print. Half the time my doc doesn't even sho… (read more)

Ever since you last changed Preview, it takes FOREVER for the darn page to load (be seen in Preview) and then FOREVER more to print. Half the time my doc doesn't even show up the first time Preview loads and I have to repeat it. The only work-around I've found is to open my doc in Safari and then print - which is insane. What's wrong with Firefox??

Asked by John Gordon 1 year ago

Answered by John Gordon 1 year ago

  • Solved
  • Archived

Warning: Potential Security Risk...

hi! sometimes when trying to visit a site by clicking a google search result link, firefox stops it and shows: Warning: Potential Security Risk Ahead Firefox detected a … (read more)

hi! sometimes when trying to visit a site by clicking a google search result link, firefox stops it and shows:

Warning: Potential Security Risk Ahead Firefox detected a potential security threat and did not continue to (website).com. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details...

So my question is, would attackers be able to steal such information if i never enter any? ie, if i only visit the site to read about things...

thanks for your reply!

Asked by z. ixa 1 year ago

Answered by z. ixa 1 year ago

  • Solved
  • Archived

Locate folder a bookmark is in

I went to "Show All Bookmarks" and searched for a bookmark. I want to know what folder I put the bookmark in. I can't figure out how to do so. Someone answered this quest… (read more)

I went to "Show All Bookmarks" and searched for a bookmark. I want to know what folder I put the bookmark in. I can't figure out how to do so.

Someone answered this question before:

https://support.mozilla.org/en-US/questions/1274811

"You can open this bookmark in a tab, possible in "Work Offline mode". If you click the highlighted star on the location bar then you can check via the Folder line where in the folder tree this bookmark is located (second down arrow and use the scroll bar)."

How do I get into "Work Offline mode"? Also, why is this so difficult?

Asked by KT 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Firefox suddenly won't display PDFs in browser window.

For years, I've clicked on PDFs online and they've opened in a browser window. Then, if I wanted a copy, I downloaded it. Suddenly, this doesn't happen. It doesn't open,… (read more)

For years, I've clicked on PDFs online and they've opened in a browser window. Then, if I wanted a copy, I downloaded it. Suddenly, this doesn't happen. It doesn't open, it just goes straight to download. I've changed no settings. Other browsers open the PDFs in question. What happened and how do I fix it. I'm running Firefox 78.0.2 (64-bit) on a 2017 iMac running 10.14.6. Thanks.

Asked by Will-S 1 year ago

Answered by Wesley Branton 1 year ago

  • Solved
  • Archived

How can I choose in which Firefox profile to open external links?

I use 3 profiles (work, private and media) side by side. When I open external links I have no control over which profile will open the link. The link is opened right away… (read more)

I use 3 profiles (work, private and media) side by side. When I open external links I have no control over which profile will open the link. The link is opened right away (so no profile manager interference) in a random profile. I do want it to open right away, but ideally would like to easily set a priority order for profiles to open the external links without having to restart the profiles.

Asked by Marjolijn 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

How do I restore Firefox to a previous state from Time Machine?

Somehow I managed to lose all of my windows, search history, addins, etc. It would appear that a new profile was created. I tried about:profiles and selecting the old pro… (read more)

Somehow I managed to lose all of my windows, search history, addins, etc. It would appear that a new profile was created. I tried about:profiles and selecting the old profile (1.4GB) but while FIrefox starts, the places.sqlite file is now place.sqlite.corrupt. I followed the Mozilla instructions to try to fix the sqlite file but that did not help. I restored the full Firefox Application Support folder from Time Machine but that also starts with a fresh profile and selecting the old one gets me to a corrupt places.sqlite file. Given that I have TIme Machine backups, Is there no way to get back to a previous state with my windows, history, addins, etc. I am faced with losing a lot of work if I can't get back to where I was at least since a recent backup.

Thanks in advance for any assistance you can offer.

Asked by irafuchs 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Twitter not loading in Firefox 89.0.1: failedScript=polyfills

I'm finding that Twitter is not loading in my desktop Firefox browser (89.0.1), and I'm getting the error "failedScript=polyfills". I do use an ad blocker, but it's turne… (read more)

I'm finding that Twitter is not loading in my desktop Firefox browser (89.0.1), and I'm getting the error "failedScript=polyfills". I do use an ad blocker, but it's turned off for Twitter, so I'm not sure how that could be the issue. I'm not having the same issue in Safari. Thanks for any help!

Asked by WhatCheer 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Transfer Firefox profile from old Windows 7 PC to new Windows 10 PC

I want to transfer the profile from an old PC running Windows 7 to a new PC running Windows 10. I've copied the old profile to a USB stick. After much searching I've foun… (read more)

I want to transfer the profile from an old PC running Windows 7 to a new PC running Windows 10. I've copied the old profile to a USB stick. After much searching I've found the profile created by the new installation, but it seems to appear in two folders: AppData/Roaming/Mozilla/Firefox/Profiles, and AppData/Local/Mozilla/Firefox/Profiles. Should I simply substitute the old profile for both instances of the new profile? NB This message is posted from a different platform (Mac) Thanks

Asked by DavidMW 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Wordpress Website not (re-)loading in Firefox

Hi @ all, our website https://ana-dismissed.de/ is not loading in Firefox, or to be more precise it is loading often but on occasionally not reloading when refreshed. Thi… (read more)

Hi @ all,

our website https://ana-dismissed.de/ is not loading in Firefox, or to be more precise it is loading often but on occasionally not reloading when refreshed. This only happens in Firefox, Safari and other Chrome-based Browsers don't show this, perfectly working there (as far as I could check).

I already checked Firefox developer tools, like console or resource loadings etc. There is no issue I can find. I'm completely lost, no hint at all, why this happens in Firefox only.

Please find a short video here: https://imgur.com/a/31XyiMi

I'm thankful for every hint into the right direction.

Best regards!

Asked by admin340 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Cmd shift V no longer works in Google Sheets

Since I switched over to Firefox, Cmd-Shift-V no longer works in Google Sheets. I've tried turning off AdBlocker Ultimate, but it doesn't help. Cmd-Shift-V does work in G… (read more)

Since I switched over to Firefox, Cmd-Shift-V no longer works in Google Sheets. I've tried turning off AdBlocker Ultimate, but it doesn't help. Cmd-Shift-V does work in Gmail, etc.

Asked by KT 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Managing Cookie Exceptions

Need help configuring Firefox exceptions for Cookies and Other site Data so sites like the NY Times can remember me so I don't have to log-in to them multiple times per d… (read more)

Need help configuring Firefox exceptions for Cookies and Other site Data so sites like the NY Times can remember me so I don't have to log-in to them multiple times per day.

I've even deleted Firefox and started over, but that did not resolve the issue.

I need an expert in this to help me as I'm just not getting it...though I have tried many different configurations of FireFox's settings.

Thanks

Tim

Asked by tleahy+ffox 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Spellchecker not working (it's switched on and I have a dictionary)

I can't get spellcheck to work. I'm using Firefox on a Mac. This is true even when using a box with multiple lines. I have ticked the box in preferences that says Check … (read more)

I can't get spellcheck to work. I'm using Firefox on a Mac. This is true even when using a box with multiple lines.

I have ticked the box in preferences that says Check your spelling as you type. I have a language chosen - English (United Kingdom). I tried installing a different dictionary in Add-ons, but it made no difference.

I've gone into about:config and adjusted the settings in layout.spellcheckDefault and checked services.sync.prefs.sync.layout.spellcheckDefault, which made no difference.

I've read posts that say to right click and look at the dictionaries, but this doesn't work for me (could be because I'm using a Mac). Same with pressing Control.

Any thoughts?

Asked by tatew1 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Print button saves file

Why does the Firefox print button launch the save window? When I open an attachment from an email to print, the print button automatically wants to save the document as a… (read more)

Why does the Firefox print button launch the save window? When I open an attachment from an email to print, the print button automatically wants to save the document as a PDF. If you try to open the PDF after being saved, it will launch the printer function on my MacBook Pro.

I have tried the procedures in the "Fix Printer Problem" article, which does not resolve the problem. If I refresh Firefox, the print button will work for a few days and then reverts to saving files.

I have removed and redownloaded Firefox multiple times, and I get the same results. I have used Firefox for quite a while and never had this problem. This issue is something that has started about two months ago.

Asked by gmichaelbargas 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

autofill credit card info

Where is the ability to save credit card information? As per this moz article its definitely not under privacy&security -> forms autofill, in fact there is just lo… (read more)

Where is the ability to save credit card information? As per this moz article its definitely not under privacy&security -> forms autofill, in fact there is just logins & passwords nothing about credit card.

I also went into about:config to confirm these attributes are set to true. extensions.formautofill.creditCards.enabled extensions.formautofill.creditCards.available

version 90.0.2.

Asked by Diders 11 months ago

Answered by cor-el 11 months ago

  • Solved
  • Archived

How to install Progressive Web Apps?

Hello, Does Firefox allow the installation of Progressive Web Apps? All the guides that I'm finding online are either for Chrome or Edge. I want to install a Web App on m… (read more)

Hello, Does Firefox allow the installation of Progressive Web Apps? All the guides that I'm finding online are either for Chrome or Edge. I want to install a Web App on my desktop. Please help!

Asked by Khalid 1 year ago

Answered by cor-el 1 year ago