Firefox Support Forum

Hello there. Ever since the latest update (to 115.0.2), I've been experiences random crashes. It's only happening with these 2 sites: https://www.mapsofworld.com/ and https://www.buongiorno.sk/ (there may be more but I haven't discovered any others as of yet). I open the sites and FF immediately shuts down. And then, after I restart it, there are no crashes listed in the logs (about:crashes). I've tried everything. Cookies, cache, a "refresh", a fresh install and I've also checked my system and HDD for errors but nothing helped. Any idea what I should do? The problem seems to be on your side, not mine

Everytime I try to open Mozilla it automatically tries to download "openh264-win64-31c4d2e4a037526fd30d4e5c39f60885986cf865.zip" file, how to stop this ? TIA!!

When I go to clear the cache, browsing history, cookies, etc. the only options we have are "Today", a few even smaller time periods (1, 2, 4 hours), or "Everything"! What's up with that? Every other browser offers at least the option of "past 7 days" or some other time period that goes further back than one day, without having to clear "Everything", don't others find this to be arbitrarily limited? I can't even delete cache from yesterday, much less a few days earlier...

I am receiving the message Did Not Connect: Potential Security Issue ... requires a secure connection ... when trying to access my Shopify website AngelFallsHomes.com. This ONLY happens with Firefox; all other browsers are working fine. What do I do to fix this because obviously it is a huge concern.

Firstly, I have a brain injury. I am easily overwhelmed by information and am slow to understand - especially anything to do with I.T.

Recently, I began successfully accessing the internet / Firefox via my Wifi Repeater. As of two or three days ago. I keep being asked to "log in to access the Internet", but even after I do it (successfully, as far as my repeater is concerned) I'm no further forward; I keep being asked to log in.

Thanks to my repeater I have a strong signal when in my garden office. But after a month, Firefox has suddenly stopped allowing me to use it. I am back at Square 1, before I purchased the thing.

I need need to work from my office. Please help resume my Repeater's access.

Kind regards,

Sean

an I simply increase the width of the scroll bar. I have switched to EDGE because it has a nice wide scroll bar. I'd rather continue with FIREFOX if possible. Ed Rosencrants

My pc runs on Windows 10. I've always had my bookmarks in a column on the left side of my screen. Yesterday I was unable to access my BT acount - which includes my emails via Firefox, wich is my default browser. BT Helpdesk suggested I try another browser - and sure enough I could acces the BT data using Google Chrome & Microsoft Edge. However my preference is to continue to use Firefox, and all other bookmarks worked witih Firefox, as did any other searches. The BT Helpdesk then talked me through resetting Firefox to Default - which worked in enabling me access my BT acount - and my emails - but my bookmarks are now lined up at the top of my Firefox screen and I've spent / wasted ages trying to get them back to the left side.

For a while now (can't remember when it started) rendered graphics and text on FF is fuzzy. Examples of this can be see on Google maps, Miro, Powerpoint etc. On Chrome, Edge etc the rendering is sharp at all zoom levels but in FF its fuzzy until you zoom in.

Viewing on a 4k monitor, running 115.0.2 (64-bit), using the Windows store install Hardware acceleration is turned on. Tested on multiple PCs, all Windows 11

Attached images which shows the comparison between Firefox and Edge Both browser windows are the same size and the default zoom (100%) Examples attached are for Miro and Powerpoint

I have rarely used Firefox on my laptop and Iphone. Neither device has information about logins, etc. that I would want to overwrite information on my PC.

For a trip, I would like to have Firefox on the laptop and Iphone up to date.

Only my PC has the most recent logins addons and bookmarks saved that I want. How do I send logins, addons, bookmarks from my PC to my laptop and to my Iphone to begin syncing.

Is there a shortcut to deattach tabs from one browser window so it turns into seperate window, so that you don't need to deattach tabs with clicking and dragging them with mouse?

FF 115.02 Win11

I fill in many repeated responses, such as DOB, zip code, etc. I was using Edge for a while and have forgotten the benefits of FF. Does it remember? Can I edit or delete the ones that are no longer relevant or have changed - age, for instance?

Thank you.

(removed leading space - c)

I need pinned tabs to show their title, just like normal tabs. They currently only show an icon, but apart from the fact that in my case the icons are identical to one another so I can't know which one is which without hovering them, I'm more of a text person anyway.

So, how to make pinned tabs show their title?

I have a Plesk (apache) server that is behind HAProxy. When I connect securely to a web site through HAProxy using Firefox, I get long delays. If I use Safari or Chrome, the pages come right up without any delay.

If I connect to the Plesk server directly without HAProxy in the middle, there are no delays.

I do not know what would cause these delays that don't occur with other browsers.

I'm on a Mac: 115.0.2 (64-bit)

Windows 10 22H2. A few of days ago Firefox stopped playing any audio. Video still works but even audio only streams produce no volume. As far as I've checked its only Firefox. All other browsers and media apps play sounds fine. Tried all the solutions in the help article article . No luck. I have been using Firefox for 8 years now. Unfortunately, it seems I will have to abandon it soon. A lot of websites don't have compatibility with Firefox and now this. Hopefully there's a simple solution and soon. It would be sad to see you go.

In macOS you can set up a global keyboard shortcut for the Move Window to Right Side of Screen command via System Settings > Keyboard > Keyboard Shortcuts.... In most apps that support the Move Window to... commands, this will simply move the window to the desired side of the screen when the key combo is pressed.

However, in Firefox the key combo will start the animation as normal but the window will then bounce back to its original location. It's only when the command is activated via a keyboard shortcut that it does the bounce back behavior, though; the command works as intended when activated from the Window menu in the menu bar or from Option + green button in the top left of the window.

The key combo I set up was Shift + Option + Command + Right Arrow, but I've also tried a couple of different key combos and they all did the same bounce back behavior. I've tried it on machines with different versions of macOS (Sonoma beta and Ventura) with the same result. The bounce back behavior also effects the Move Window to Left Side of Screen command.

My business site - www.ninjanezumiproductions.com - has videos on it.

Firefox PERMANENTLY MUTES those videos.

I can play them, but I get no sound.

I can play these videos on Chrome, Edge, Opera - etc... and still mute and unmute as normal.

However, when I try to UNMUTE on firefox, it prevents me.

This is harming my business.

I want to know how to fix this.

Sincerely,

Kevin Conner CEO: NNP, LLC

Hi,

On what port does the firefox extension update on does it use port 21? I need the extensions to be auto updating like set and forget knowing that my firewall is not blocking the required port

Thanks