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Tab automatically closes after downloading file, sometimes before file has been saved to new destination.

For the last week or two I have had an issue with Firefox closing my email (yahoo business mail) tab automatically, every time I download a file from an email. After ope… (read more)

For the last week or two I have had an issue with Firefox closing my email (yahoo business mail) tab automatically, every time I download a file from an email.

After opening emial I click to download the file, i have the settings set to ask where I want it saved, and then either while I'm selecting the destination and labeling it, or right after the tab automatically closes. It happens both ways which suggests to me it's occurring after a specified amount of time, not based on completion of an action. And it's happening every time.

MacBook Pro Firefox 102.0.1

Any idea how to stop this?

Asked by burchbagg 5 months ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

  • Solved
  • Archived

Change input language (Windows key + Spacebar) is also changing Firefox's scrolling smoothness

Hi all, So I am a multi-lingual user and changing input languages regularly by pressing Windows key + Spacebar. In Firefox, I prefer turning "Smooth scrolling" OFF so the… (read more)

Hi all,

So I am a multi-lingual user and changing input languages regularly by pressing Windows key + Spacebar.

In Firefox, I prefer turning "Smooth scrolling" OFF so the page sort-of jumps at a fixed distance instead "decelerates" when scrolling.

So far so good. But recently I noticed this Windows key + Spacebar combination can change Firefox's scrolling behavior.

Steps to reproduce: 1. Add one more language to Windows (I am using Win10 ... not sure about Win11 though) so that Windows key + Spacebar shows the language selecting popup 2. Turn OFF "Use smooth scrolling" in Firefox settings 3. Find a long webpage to test scrolling -- it should be "jumping" 4. On the same page, make sure Firefox is at focus, press Windows key + Spacebar to show that popup 5. Try scrolling again -- it's now scrolling very "smoothly". To my eyes, it's even much smoother than turning on "Use smooth scrolling" 6. Now click somewhere outside of Firefox(i.e. Taskbar) to lose focus then focus back to Firefox and scroll again, the smoothness is lost ... until switching language again.

I personally found it quite annoying... Is there something I can do to stop it from happening?

Thanks,

J

Asked by Jeremy 6 months ago

Answered by Jeremy 3 weeks ago

  • Archived

Having errors with downloads

Hello, I recently updated my Firefox, & ever since then when I would try to access windows explorer -mostly by opening the download folder- through Firefox I would ge… (read more)

Hello, I recently updated my Firefox, & ever since then when I would try to access windows explorer -mostly by opening the download folder- through Firefox I would get an error saying that the action wasn't supported or something, so i just went there manually. Recently, it won't even show that error when trying to access downloads (it simply does nothing), & I have been having problems with windows explorer not opening when double clicking on the icon every so often; requiring a reset to fix it.

I was wondering if these are somehow related, & whether Firefox or something else was the problem. I've ran all the system scans that Windows recommended, but found no problems. Can you verify if this is a Firefox problem or other issue?

Also, I blocked my username for security purposes, hope that's not a problem

-J. Becker

Asked by jbecker31 6 months ago

Last reply by Bithiah 3 weeks ago

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Firefox

Firefox is constantly hanging and trying to load. I have done several re installs and everything else to correct this problem but it still exists. Thanks for the help al … (read more)

Firefox is constantly hanging and trying to load. I have done several re installs and everything else to correct this problem but it still exists.

Thanks for the help al

Asked by abust1 7 months ago

Last reply by starship 1 month ago

Can't delete saved credit card info

Although I can get the "Saved Credit Cards" box on my screen, showing my saved cards, only the "Add" button is highlighted - I'm not able to select either the "Edit" or "… (read more)

Although I can get the "Saved Credit Cards" box on my screen, showing my saved cards, only the "Add" button is highlighted - I'm not able to select either the "Edit" or "Remove" boxes which are greyed out. I can select/highlight any card shown in my list, but can do nothing with them! I'm wondering if the fact that I have deliberately avoided updating Firefox for weeks now has anything to do with this? When I enabled the last update (a few weeks ago) the header rows including the bookmarks row, the web page search box, and the open windows row, all came up as way too large, and I couldn't adjust them back to normal size, so I've been declining the update ever since. Would/should this affect the ability to delete my saved credit cards?

Asked by bepark1 1 month ago

DoorDash Webpage Error 404???

Whenever I try to visit https://www.doordash.com/ in Firefox I get a web page that states -- Hmmm! The page you're looking for must be here somewhere... error code: 404 E… (read more)

Whenever I try to visit https://www.doordash.com/ in Firefox I get a web page that states --

Hmmm! The page you're looking for must be here somewhere... error code: 404 ERR_004 Maybe you'd like to go back home

(See screenshot.)

This does not occur on any other browser.

What is this nonsense?

Asked by dkwalton 2 months ago

Last reply by Dropa 2 months ago

  • Archived

Two step authetification

I'm trying to sign into/sync Firefox on a new phone. It keeps saying I need to get code from authenticator app. I don't have one! I try to scan IR code from computer, but… (read more)

I'm trying to sign into/sync Firefox on a new phone. It keeps saying I need to get code from authenticator app. I don't have one! I try to scan IR code from computer, but it still requires a code. Sometimes it says it is sending a code to my email address. It does not. I ask it to resend code but it never does. I am logged into Firefox on my computer, is there a way to turn off the authenticator or otherwise solve this problem?

Asked by ToastyMo 6 months ago

Last reply by vc7ybp1nz 2 months ago

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yahoo mail won't print body of email from FF

I have yahoo mail on Firefox. When I try to print to my Brother printer the page comes out blank accept the address line. If I use Microsoft Edge(not my preferred browser… (read more)

I have yahoo mail on Firefox. When I try to print to my Brother printer the page comes out blank accept the address line. If I use Microsoft Edge(not my preferred browser) it prints no muss no fuss. WHY??? Don I need to change some setting in FF or is there a problem interacting with ATT Yahoo. Never used to be a problem.

Asked by wmaring 6 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

  • Archived

blue out lines or boxes around every thing and also in firefox how do i diassable them

Lately i have had blue outlines and boxes around every thing and even in firefox and do not know how to remove the out lines boxes or what ever it is every … (read more)

Lately i have had blue outlines and boxes around every thing and even in firefox and do not know how to remove the out lines boxes or what ever it is every where i have narrator off i do not like border around every thing there is evem one around this box please help

Asked by Mary 6 months ago

Last reply by Mary 2 months ago

  • Archived

Text display / Encoding problem?

Text rendering is totally jacked. Not just special characters but all text on a select number of websites that I have been visiting without any problems for years (Online… (read more)

Text rendering is totally jacked. Not just special characters but all text on a select number of websites that I have been visiting without any problems for years (Online Banking Account, SalesForce Log-in screens). The Repair Text Encoding button under view is greyed out as well. Any thoughts?

Asked by stefan.peters 6 months ago

Last reply by sarker1 2 months ago

  • Archived

Facebook scrolling out of control

Currently @ Ver. 102.0.1 Problem remains. Since the update to 102.0 my Win10 PC has problems with the page update. When the scroll slider gets near the bottom the page, n… (read more)

Currently @ Ver. 102.0.1 Problem remains. Since the update to 102.0 my Win10 PC has problems with the page update. When the scroll slider gets near the bottom the page, new images begin to load. This reload results in 3-15+ newly loaded Fb posts scrolling past so fast as to be invisible. I have to keep my cursor on the scroll slider and, when the loading begins, start scrolling up if I want to have any chance to easily find the last post I was reading. I have seen this behavior, grossly exaggerated, when I was viewing a video. The reload caused the viewing to pause and upwards of 15 newly loaded posts scrolled past in this rapid manner. My work requires that I am able to view pages of Facebook posts and this is now massively time-consuming and intolerable. I may have to change browsers in spite of my reluctance to do so.

Asked by Helium2 7 months ago

Last reply by Helium2 3 months ago

  • Solved
  • Archived

The menu disappears when a hint shows up.

Firefox 102.0.1 (64bit), Linux, Sway (Wayland), MOZ_DBUS_REMOTE=1, MOZ_ENALBE_WAYLAND=1 When I hover over a menu item, the hint shows up and the menu disappears visually,… (read more)

Firefox 102.0.1 (64bit), Linux, Sway (Wayland), MOZ_DBUS_REMOTE=1, MOZ_ENALBE_WAYLAND=1 When I hover over a menu item, the hint shows up and the menu disappears visually, it is still there, as I can interact with it (mouse click or enter).

Asked by jnbrains 6 months ago

Answered by jnbrains 3 months ago

  • Archived

troubleshoot mode broken

Firefox 102.0.1 (Arch and Slackware 15) Normal mode working fine no major complaints. However, Troubleshoot Mode is broken. Arch: Browser goes to restart in safe mode. Th… (read more)

Firefox 102.0.1 (Arch and Slackware 15)

Normal mode working fine no major complaints. However, Troubleshoot Mode is broken.

Arch: Browser goes to restart in safe mode. The window opens but no pages will load (local or remote). It looks like it is going through the motion (circular animation) but nothing ever loads. I have to get out of Troubleshoot Mode for pages to start loading.

Slackware: Browser goes to restart in safe mode but nothing else happens. No window opens. KSysGuard shows Firefox running with memory usage blank. I have to end process from KSysGuard.

Using DNS over HTTPS ADGuard and Don’t enable HTTPS-Only Mode

Arch: I tried using a new profile, refreshing Firefox, uninstalling and re-installing Firefox but the issue still occurs.

In Firefox I do log in to my account and sync in both Slackware and Arch.

Any thoughts? I can't seem to figure out why Troubleshoot Mode is not working. It was working. I just noticed it was not working anymore yesterday.

Tried downgrading Firefox to 101.0.1 and starting with a new profile but Troubleshoot Mode still did not work.

I'm not seeing any error messages in dmesg and I'm out of ideas.

Thanks

Asked by alpha.omega.cab 6 months ago

Last reply by alpha.omega.cab 3 months ago

  • Archived

Stop annoying repetitive master password prompts

Yes, I read your post about stopping the repeated prompts for the master password. You say go to settings, stop using a master password, restart Firefox -- then sometime … (read more)

Yes, I read your post about stopping the repeated prompts for the master password. You say go to settings, stop using a master password, restart Firefox -- then sometime later, you could start using one again. Wow. Please. There are times when I do not want to enter the master word, even when going to sites for which I saved passwords. For one thing, I can leave my computer for a while, without having to restart Firefox, lest someone has access to all my sites. But the prompt -master password "required"- comes back again and again. It can be ignored, and I can go to any site and log in (it's not really "required"), but the prompt comes back, again and again. You've received several complaints about this. Please, why can't you do the simple programing task of an option the user can select, saying "don't ask again (until you restart Firefox)."

Thank you.

p.s. if you can't manage that, please change the existing prompt to more honestly read: "Enter your master password. Firefox thinks you're an idiot for not entering your master password, so even though it's not strictly required to sign in to web sites, we're going to ask you again and again, unless you go the trouble of stopping use of master word and then the trouble to restart it. Because that's how Firefox works, and our programmers don't know how, or we don't care enough, to give you the option to suspend this prompt."

Asked by Rick Kane 6 months ago

Last reply by Mario 3 months ago

  • Archived

LastPass extension

I have LastPass extension active in my Firefox browser, however it does not work. When opening my Firefox browser the LastPass icon in the upper right corner remains bla… (read more)

I have LastPass extension active in my Firefox browser, however it does not work. When opening my Firefox browser the LastPass icon in the upper right corner remains black with 3 white dots, not functioning. On other browsers the LastPass icon turns red, functioning. How can I get the LastPass to function? I have been forced to use Edge as my primary browser where I prefer to use Firefox. Please help.

  • Archived

Block autoplay video

How do I block autoplay vedio? I know I can block Audio and Video, but I just want to block autoplay video. As if I use the block audio and video it will mute all videos… (read more)

How do I block autoplay vedio?

I know I can block Audio and Video, but I just want to block autoplay video. As if I use the block audio and video it will mute all videos I open, and I need to unmute it every time. I just want autoplay to not start, not mute the video too.

Asked by Frejoh466 6 months ago

Last reply by Glenn 8D 3 months ago

Password not being accepted

I am not happy. For years now I have been using Firefox problem free on my one and only laptop, running on Windows. Today, my streak was broken and the source of my unhap… (read more)

I am not happy. For years now I have been using Firefox problem free on my one and only laptop, running on Windows. Today, my streak was broken and the source of my unhappiness is that my usual Firefox password is not being accepted. Before continuing, (a) I am no computer whiz, totally self-taught by a really sketchy individual...ME ! (b) I have done nothing to cause or contribute to this problem. Powered up, was asked for my password (one and only I use ) typed it in...and NOTHING....ZIP....ZILCH ! Few things piss me off more than simple things not working for no apparent reason, like a password, that has ALWAYS WORKED FINE. (c) I am already unhinged by a number of things, the pandemic, Putin's War, the economy, living as a pauper and more. Because of that and a few more things, I am ready to put Mozilla Firefox in my rear view mirror......and carry on with the recommendations present when I first bought thus unit. (hint-Using Firefox was NOT one of those recommendations). btw I thought it was a nice touch by Lenovo to install a rear view mirror on my refurbed Lenovo T430s....I BET NOBODY ELSE HAS ONE ! Be that as it may, and help out there as to how and why my password would just stop working? AND, if someone can offer help in answering that, how about throwing in a QUICK FIX....or a SLOW FIX ....OR ANY FIX..... Thank you Brothers and Sisters of The Universe. Blessings to you and yours for helping this dumb pauper out in his time of need.

Asked by BeBop4000 3 months ago

Last reply by Dropa 3 months ago