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Replacing Firefox 78 for OS 10 El Capitan

Hello, I've followed Firefox's invitation to install and update the browser on my Mac. Unfortunately the new version is not compatible with OS 10 El Capitan, my operating… (read more)

Hello, I've followed Firefox's invitation to install and update the browser on my Mac. Unfortunately the new version is not compatible with OS 10 El Capitan, my operating system, so now I can't use Firefox at all. How I do get the old version back?

Thank you, Lars

Asked by larsdrinkrow 10 months ago

Answered by jscher2000 - Support Volunteer 10 months ago

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Older Version Firefox - Blank Screen

Hi, I recently installed Firefox 49.0.2 on my mac which is up to date on OS Monterey. When I opened Firefox the browser screen was completely blank. I can see the URL b… (read more)

Hi, I recently installed Firefox 49.0.2 on my mac which is up to date on OS Monterey. When I opened Firefox the browser screen was completely blank. I can see the URL bar and when I move my mouse I can see that there are links on the page which I can click on, but the screen is blank.

I've tried redownloading Firefox as well as other, older versions and they also show a blank screen. Only the browser screen is blank; if I click on add-ons a new tab opens and I can see that.

The link below has three screenshots showing exactly what I can see. Hopefully this makes sense. Thanks

https://docs.google.com/document/d/15wbDxK16sbGMDdsmWjuGjZ-w3mF9o2YvEGwiOSFsPtc/edit?usp=sharing

Asked by aosterbrock 11 months ago

Answered by FredMcD 11 months ago

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Very odd fonts

Dear Community, I love Firefox but here is how fonts now look like on my old MacBook Pro (v10.13.6). Why is this? How can I fix this? My Firefox version is up-to-date. … (read more)

Dear Community, I love Firefox but here is how fonts now look like on my old MacBook Pro (v10.13.6). Why is this? How can I fix this? My Firefox version is up-to-date. As shown on the screenshots below, on Chrome fonts appear to be normal. Thanks so much for your guidance!


/moved thread from Firefox for iOS (for iPhone/iPad) to (desktop) Firefox section.

Asked by hrschindler 10 months ago

Answered by cor-el 10 months ago

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Can not switch between Gmail accounts (possible due to new update)

Hi, I recently updated Mozilla browser for Mac today (version 99.0.1, 64-Bit on April 13, 2022). And now I can not switch between my Gmail accounts that I am signed into … (read more)

Hi,

I recently updated Mozilla browser for Mac today (version 99.0.1, 64-Bit on April 13, 2022). And now I can not switch between my Gmail accounts that I am signed into (from the top right icon, switch accounts) all it does is load and bring me back to the default account I have set up. It is a bit frustrating since I have to manually log back in everytime and it was so seamless before.

Any help is appreciated.

Asked by Cillian.Cross 7 months ago

Answered by Cillian.Cross 7 months ago

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Can't restore previous session tabs after Firefox crash using Firefox 95 on Mac

I have consulted https://support.mozilla.org/en-US/kb/how-do-i-restore-my-tabs-last-time. That article says: -Click on the menu button [three lines at the upper right] to… (read more)

I have consulted https://support.mozilla.org/en-US/kb/how-do-i-restore-my-tabs-last-time. That article says:

-Click on the menu button [three lines at the upper right] to open the menu panel. -Click History. -Click Recently Closed Tabs.

I am using Firefox 95.0.2 for Mac (iOS 10.15.7). There is no "Recently Closed Tabs" option to click after clicking on History per the above instruction. I have saved various files from the time of the crash, in particular "previous.jsonlz4" (a 20.6 MB file, as I had a very large number of tabs open). Is there any way to use this or some other file to restore my old tabs?


/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox (desktop) section as you have macOS.

Asked by PLS1 10 months ago

Answered by PLS1 10 months ago

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Disable Autofill

Hi, I cannot find a way to turn off/disable the "AutoFill" setting... it keeps on revealing my email addresses before I've typed them out. I'm not a fan of these securit… (read more)

Hi,

I cannot find a way to turn off/disable the "AutoFill" setting... it keeps on revealing my email addresses before I've typed them out.

I'm not a fan of these security breeches. Firefox is giving the wrong info online about disabling this feature because each time I try to disable in preferences/privacy... there is no "dropdown menu" whatsoever.

Any help on this matter will be most appreciated.

Asked by aaw2799 7 months ago

Answered by aaw2799 7 months ago

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Error in 98.0.1! When I click on web link in email, does not open new tab, but goes to last used tab - wrong!

Fix this bug ASAP - I can't get to any new sites on FF 98.0.1 since it updated yesterday! Need to go to the link I clicked in an email in a new tab. URGENT! On a MacBoo… (read more)

Fix this bug ASAP - I can't get to any new sites on FF 98.0.1 since it updated yesterday! Need to go to the link I clicked in an email in a new tab. URGENT! On a MacBook Pro. Has worked fine for years, til this update yesterday.

    • Please reply to [email removed from public] The email I had to log in under no longer exists! Help! **


/edit: moved thread from Firefox for iOS (iPhone/iPad) to (desktop) Firefox section as you have macOS.

Asked by dianerjones 8 months ago

Answered by dianerjones 8 months ago

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Bookmarks

I'm on a Mac desktop. Favorite Bookmarks have stopped displaying in View > Toolbars > Bookmarks Toolbars (set either to Show All or Only Show on New Tab. I have ve… (read more)

I'm on a Mac desktop. Favorite Bookmarks have stopped displaying in View > Toolbars > Bookmarks Toolbars (set either to Show All or Only Show on New Tab. I have verified the favorites are still there in Bookmarks > Bookmarks Toolbar, but when View > Toolbars > Bookmarks Toolbars is opened it displays an empty bar.


/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox (for desktop) section.

Asked by hdillon37 10 months ago

Answered by hdillon37 10 months ago

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Changing background colors

I recently upgraded to the newest version of Firefox for iOS (version 96.0.2). Is there any way to change the background colors of the Home page and other windows? I fi… (read more)

I recently upgraded to the newest version of Firefox for iOS (version 96.0.2). Is there any way to change the background colors of the Home page and other windows? I find white characters on a dark background hard to read and would prefer black characters on a light background.


/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section

Asked by Bigdoglover 10 months ago

Answered by Terry 10 months ago

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installed the wrong update

i accidentally installed the latest update not realizing it will not be compatible with my iOS 10.11.6 operating software. Can I reverse this and go bak to using the bro… (read more)

i accidentally installed the latest update not realizing it will not be compatible with my iOS 10.11.6 operating software. Can I reverse this and go bak to using the browser version I was using prior to this update?

Asked by cagroup 6 months ago

Answered by James 6 months ago

  • Solved

Unable to play some videos on "The New Daily" (AU) site Error code 242632

There are some videos on this News site; https://thenewdaily.com.au/news/politics/australian-politics/2022/07/26/anthony-albanese-challenges-paul-bongiorno/ Error code 2… (read more)

There are some videos on this News site;

https://thenewdaily.com.au/news/politics/australian-politics/2022/07/26/anthony-albanese-challenges-paul-bongiorno/

Error code 242632 "The video cannot be played on this browser"

Asked by Bozwell 4 months ago

Answered by jonzn4SUSE 3 months ago

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Impossible to log in to PSN

Hello, I have a long lasting issue of logging in to my Sony PSN account on Firefox on iOS. When I try to log in, following message (in Czech) shows: Připojení k serveru s… (read more)

Hello, I have a long lasting issue of logging in to my Sony PSN account on Firefox on iOS. When I try to log in, following message (in Czech) shows: Připojení k serveru se nepodařilo navázat (18.758f1402.1637667594.2a7e98ef). It translates something like "Connection to the server was not possible to achieve." The issue is confirmed on Mozilla as on Chrome on the same Mac I do not have this problem. Also I can log throu android app, or Mozilla on android. So Mozilla for iOS is the only one causing the issue. Thank ou for looking into it. If necessary I am available for further questioning or help with investigation. Michal

Asked by stoned.pot 1 year ago

Answered by James 1 year ago

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Reinstalled Firefox and now makes me reregister every time I open it!

I love Firefox and have used it for years! I am working on a Macbook Air, with the latest Big Sur iOS. Today Firefox was working fine. Then (in an attempt to use a new so… (read more)

I love Firefox and have used it for years!

I am working on a Macbook Air, with the latest Big Sur iOS.

Today Firefox was working fine.

Then (in an attempt to use a new software that requires an old version of Firefox) I uninstalled my current Firefox and installed an old version of Firefox. (Side note: the old version of Firefox would not work with the new software's imacros because of Big Sur. So I have installed Parallels so I can run the new software on Windows.)

Soooooooo, I uninstalled the old version of Firefox, and then downloaded the lastest version of Firefox. I installed it as instructed.

Two things are happening:

1. Firefox icons in Applications and in the dock both show as a shortcut. I cannot seem to install a non--shortcut version of Firefox! 2. EVERY time I now open Firefox, it requires me to re-login to Firefox AND reinstall the extensions. Very annoying!

So I know I'm missing something. Not real technie, so any help is appreciated!

Thank you!

Asked by kip3 1 year ago

Answered by kip3 1 year ago

  • Solved

Mac Bookmark dialogue box issue

When I select "Add Bookmark" from the Bookmark dropdown menu on the menu bar, the popup menu to select the location (folder) to place the bookmark quickly flashes open an… (read more)

When I select "Add Bookmark" from the Bookmark dropdown menu on the menu bar, the popup menu to select the location (folder) to place the bookmark quickly flashes open and closed. The bookmark is created, but it is created in the last place that a bookmark was added. If I am still on that tab and I try to use "Edit Bookmark" from the menu bar to open the pop up it also just flashes up and closes.

If I move away from that tab to another one, and then come back to it, the "Edit Bookmark is not even listed as an option."

Can you please assist.



/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS<b/b>.

Asked by ric9 3 months ago

Answered by ric9 3 months ago

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Problem with FF on Mac Mini

Hi All - I have FF working well on a Windows PC and a Net Book and have newly installed it on a 2021 Mac Mini. It works fine but when I restart the Mac it has forgotten … (read more)

Hi All - I have FF working well on a Windows PC and a Net Book and have newly installed it on a 2021 Mac Mini. It works fine but when I restart the Mac it has forgotten that I Sync'd FF previously and so has none of my bookmarks or preferences. I can re-sync and everything appears but why is it forgetting between times and what can I do to fix it? Thanks for any advice. Ian.

Asked by Ian 1 year ago

Answered by cor-el 1 year ago