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  • Archived

Dropbox and GoogleDocs

Dropbox has a feature for creating and saving GoogleDocs within Dropbox folders. This feature can be accessed via the Dropbox website interface (e.g. "Create->Document… (read more)

Dropbox has a feature for creating and saving GoogleDocs within Dropbox folders. This feature can be accessed via the Dropbox website interface (e.g. "Create->Document->Google Docs". This works well when using Chrome and Safari browsers, but I cannot get it to work with Firefox. When I create or try to edit an existing GoogleDoc via the Dropbox website, I am prompted to sign into my Google account, however clicking "Sign in" only refreshes the page, so the Google Doc cannot be loaded.

I have tried the following fixes: - Turned off "Enhanced tracking protection" for dropbox.com (via the shield icon to the left of the address bar). - Allow all cookies and trackers (Firefox preferences -> Enhanced tracking protection -> unchecked cookies and tracking). - Allowed cookies and site data from dropbox.com and google.com (Firefox preferences -> Cookies and Site Data -> Manage Exceptions).

Advice would be welcome, thank you!

Asked by pwdavenport 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Mic stoped working at some sites after upgrade

I use a web app for learning guitar at https://www.fender.com/play It used the microphone to grade your playing Using Firefox 107.0 (64 bit) under Linux Mint - after a re… (read more)

I use a web app for learning guitar at https://www.fender.com/play It used the microphone to grade your playing Using Firefox 107.0 (64 bit) under Linux Mint - after a recent upgrade the mic stopped working at this site Fender play says, " Microphone access | We require microphone access to give feedback on your playing | Please click "Allow" or "Share"above to provide it for us."

But 'old' dialog box requesting permission never shows up. Address bar shows 'mic icon', but clicking on it does nothing

If I google "mic test" the mic seems to work fine at a "testing" site

I think Fender actually uses MatchMySound1.com to analyze -- Has some setting permission possibly changed? Works in Firefox 102.5esr using Debian

BTW: = Settings | Privacy & Security | microphone [settings] doesn't seem useful

Thanks in advance

Asked by kenkingtoo 1 year ago

Last reply by willjoe24421 1 year ago

  • Archived

Firefox will not load - missing VCRUNTIME140_1.dll

Firefox not loading and missing VCRUNTIME140_1.dll preventing re-installation. Full message is: 'The code execution cannot proceed because VCRUNTIME140_1.dll was not foun… (read more)

Firefox not loading and missing VCRUNTIME140_1.dll preventing re-installation. Full message is: 'The code execution cannot proceed because VCRUNTIME140_1.dll was not found. Reinstalling the program may fix this problem.' Tried to install an old version of Firefox (28.0) but this is not upgradeable.

tjadlib8@gmail.com

Asked by tjadlib8 1 year ago

Last reply by cor-el 1 year ago

  • Archived

FireFox Internet Browser

I am able to login to my account however my "primary password" was breached and changed. I am now unable to login to the browser and use my Bookmarks. You'll know it ha… (read more)

I am able to login to my account however my "primary password" was breached and changed. I am now unable to login to the browser and use my Bookmarks.

You'll know it has been breached because I have only used on password since I began using FireFox. As of January 9th, 2023 it has been changed to something new.

How can this "primary password" be removed or reset?

Asked by Daniel Garrido 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Tab closing after previewing yahoo attachment

Just the last month or so, when I preview an attachment then download it, I find that my Yahoo email session has been closed. A recent Firefox update made it easy for m… (read more)

Just the last month or so, when I preview an attachment then download it, I find that my Yahoo email session has been closed.

A recent Firefox update made it easy for me to re-open the mail session but it never returns to the email I had open at the time.

Is this a Yahoo issue or a Firefox issue? And more importantly, how do I stop it happening?

I notice similar questions last year had no response

Asked by mailbox_657 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

How to disable menu popping up when I press ALT + T ?

How to disable menu popping up when I press ALT + T ? I want to assign Alt + T for some extension. I set ui.key.menuAccessKeyFocuses to false but it isn't enough. W… (read more)

How to disable menu popping up when I press ALT + T ?

I want to assign Alt + T for some extension. I set ui.key.menuAccessKeyFocuses to false but it isn't enough. When I press Alt + T the Tools section in menu pops up! Absolutely annoying.

Asked by Orbb 1 year ago

Last reply by cor-el 1 year ago

  • Archived

using ByePass with Foxfire browser

What is needed to use the Iolo ByePass password manager app with foxfire browser? I had it working fine until I did a refresh of foxfire. Now the ByePass icon is gon… (read more)

What is needed to use the Iolo ByePass password manager app with foxfire browser? I had it working fine until I did a refresh of foxfire. Now the ByePass icon is gone.

Asked by gregs11 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Firefox keeps logging me out

Everytime I quit firefox it logs me out on all my accounts. I've tried this https://support.mozilla.org/bm/questions/1342460 solution but still no luck, other ways to sol… (read more)

Everytime I quit firefox it logs me out on all my accounts. I've tried this https://support.mozilla.org/bm/questions/1342460 solution but still no luck, other ways to solve this problem?

Asked by neoadz22 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Under MacOs 13 / Ventura Firefox sometimes crashes / freezes

Does this ID help? Crash ID: 4989de10-405b-41ba-9b6f-d43080221118 Here is the whole report: https://crash-stats.mozilla.org/report/index/4989de10-405b-41ba-9b6f-d4308… (read more)

Does this ID help?

Crash ID: 4989de10-405b-41ba-9b6f-d43080221118

Here is the whole report: https://crash-stats.mozilla.org/report/index/4989de10-405b-41ba-9b6f-d43080221118

Any hints?

Thank you!!!

Asked by mcclaneonfire 1 year ago

Last reply by Wayne Mery 1 year ago

  • Archived

Password Export and Login

I am unable to export password and logins to anywhere when I click the 3 dots its gives me the option and pop up warning but after that it goes away and does not give me … (read more)

I am unable to export password and logins to anywhere when I click the 3 dots its gives me the option and pop up warning but after that it goes away and does not give me the download screen to send them anywhere, running 107.0.1

Asked by Mark J Bush 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

No Video with Supported format and MIME type found

No Video with Supported format and MIME type found is not allowing me to play videos on website. No idea what's the cause of it, I've tried everything from internet tips… (read more)

No Video with Supported format and MIME type found is not allowing me to play videos on website.

No idea what's the cause of it, I've tried everything from internet tips how to solve this.

Asked by Dawid Dettlaff 1 year ago

Last reply by Bluejay Young 1 year ago

  • Archived

Pointer disappears in Firefox when using Wayland.

I run Fedora 37 with KDE Plasma desktop on my Asus laptop. I have been doing so for a few years now on various computers I have owned. I have never had a problem. About… (read more)

I run Fedora 37 with KDE Plasma desktop on my Asus laptop. I have been doing so for a few years now on various computers I have owned. I have never had a problem.

About a month ago, I noticed that playing a youtube video in Firefox made my mouse pointer disappear. It is not limited to the page.tab, but all of Firefox, menus, tabs and window controls. When I move my mouse outside of Firefox, the pointer becomes visible. Move it back, and it disappears again.

The mouse functionality still exists inside Firefox, i.e. the on hover highlights all work as does clicking, but the pointer stays invisible.

If I switch from Wayland to X11, this does not happen.

Please put Wayland support back again or tell me how I might fix this. Thanks

Asked by peterthecoder 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

getting access denied message when signing into groupon

This only happens on the Firefox Browser, Chrome and Edge are fine. Whenever I go to sign into my Groupon Merchant page, I get an "Access Denied" message. All the info on… (read more)

This only happens on the Firefox Browser, Chrome and Edge are fine. Whenever I go to sign into my Groupon Merchant page, I get an "Access Denied" message. All the info on your support page shows there are solutions, but access to those solutions are not possible. Solutions online are years old and of no help. I am running the latest version of firefox.

Asked by Massoman 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Using Firefox pocket. I do not understand the benefit of Pocket. Even though the Pocket symbol is on my screen, I have to do a full sign-in everytime I want to save a page. Too cumbersaome.

How can avois signing-in to pocket when I am already using Firefox browser? How can I stop pocket putting hundreds of articles in my Pocket that I do not want?

Asked by jimbo 1 year ago

Last reply by Terry 1 year ago

  • Archived

how to save a window

I looked for info on "how to save a window". Googling got me to : https://support.mozilla.org/bm/questions/941808 a. That article is out of date. And, like so… (read more)

I looked for info on "how to save a window". Googling got me to : https://support.mozilla.org/bm/questions/941808

a. That article is out of date. And, like so many, IT DOES NOT STATE TO WHAT VERSIONS OF FIREFOX IT APPLIES. That is nuissance, considering how often Firefox changes.

b. That article also states to right click and tab and use "Bookmark All Tabs". There is no such right click option. (ff v107.1)

Useless, out-of-date articles should not be archived when they become obsolete. Or, they should be archived with an indication that they no longer apply.

c. How do I save a window?

Asked by Joe P 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Import personal certificate

With the latest upgrade to Firefox 107.0 there is no option any more to import or manage certificates. Going to Settings/Privacy & Security/Certificates and selecting… (read more)

With the latest upgrade to Firefox 107.0 there is no option any more to import or manage certificates. Going to Settings/Privacy & Security/Certificates and selecting View Certificates results in a window showing installed certificates with only OK button at the bottom of the window. No option to import, delete, save or anything else. OS: OpenSuse Linux 64bit

Asked by krpan2002 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Google Is Killing Firefox Browser

Google with Captcha is killing Firefox. Captcha constantly comes up in Firefox and stalls browsing. Not as much of an issue with Google Chrome. Often stuck for ages en… (read more)

Google with Captcha is killing Firefox.

Captcha constantly comes up in Firefox and stalls browsing.

Not as much of an issue with Google Chrome.

Often stuck for ages entering Captcha nonsense in Forefox.

What can Firefox people do about this crap?

Asked by oznewmedia 1 year ago

Last reply by lukeprisco53 1 year ago