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My firefox updated and I´ve lost all my passwords. No, I don´t use AVG. I need my passwords back.

I opened my Firefox yesterday and it had updated. I don´t use AVG, and this is the only thing I´ve found when I look up the issue. With this new Firefox update I´ve lost … (read more)

I opened my Firefox yesterday and it had updated. I don´t use AVG, and this is the only thing I´ve found when I look up the issue. With this new Firefox update I´ve lost ALL OF MY PASSWORDS. I am extremely upset. How do I recover these?

Asked by lourdes.santaballa 2 years ago

Answered by lourdes.santaballa 2 years ago

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Font rendering on a specific website

Hello, I have a trouble with font rendering on one specific website - https://www.checkpoint.com. Text on this site looks quite ugly (see font01.png). But if I open "Web … (read more)

Hello,

I have a trouble with font rendering on one specific website - https://www.checkpoint.com.

Text on this site looks quite ugly (see font01.png).

But if I open "Web Developer" -> "Inspector" -> "Fonts" -> "All fonts on page", then I can see the text renderred correctly in the preview field (see font02.png).

So text uses "DIN WXX Regular" font, but I do not understand, why Firefox cannot render it on the web page in the same manner as in the Developer tools?

Any clue how to fix it?

Browser: Firefox 68.2.0esr (64-bit) OS: Debian Bullseye

Thanks Zbynek

Asked by Zbynek Michl 2 years ago

Answered by Zbynek Michl 1 year ago

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Firefox crashes Ubuntu when running pluto.tv

While using Ubuntu 18.04.03 LTS and FF 71 When I go to www.Pluto.tv a free TV site and leave it running for about 40 minutes or more the message " a script on this page m… (read more)

While using Ubuntu 18.04.03 LTS and FF 71 When I go to www.Pluto.tv a free TV site and leave it running for about 40 minutes or more the message " a script on this page may be busy" this always happens both on Ubuntu and another Linux system. this problem does not occur on my Mac OS. the problem when left alone the CPU goes very high on the Linux system preventing any usefull usage of FF until it is closed and reopened.

The message that pops up suggests FF is interuppting something incorrectly. Anyone with a suggestion to stop this problem? Keeping in mind FF plays with no flawas for more than 40 minutes

Asked by Mace2 2 years ago

Answered by Mace2 1 year ago

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Help... long running scripts have been crashing my browser for months now.

Long running scripts have been a constance daily occurrence every time I use my desktop computer since seems like forever. This is the latest one: chrome://calendar/conte… (read more)

Long running scripts have been a constance daily occurrence every time I use my desktop computer since seems like forever. This is the latest one: chrome://calendar/content/calendar-base-view.xml:198..... Not sure if they are all calendar scripts because I'm not always given any script info, just a non responding error message sometimes. I asked for help once before and tried what was suggested, as best I could, but I still have the aggravating problem just as often as ever. However, admittedly I'm not all that computer savy and am more of a user than I am a fixer. My browser is up-to-date and I also reloaded a new one recently. Add-ons are also disabled. Any help at all will be appreciated, thanks.

Asked by BJ 2 years ago

Last reply by BJ 1 year ago

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Web pages load slowly.

Web pages are loading painfully slowly, 11-34 seconds, some never load before timing out. Other browser (Edge) is loading pages quickly. Internet connection reasonably … (read more)

Web pages are loading painfully slowly, 11-34 seconds, some never load before timing out. Other browser (Edge) is loading pages quickly. Internet connection reasonably fast (35.7 Mbps). I tried the following:

  - Safe Mode, no change.
  - Refreshed Firefox, no change.
  - Disabled Antivirus and Firewall, no change.
  - Disabled Network Proxy, no change.
  - Content Process Limit set at 8.
  - Firefox is using 550 MB of memory (out of 10.2 GB)

There are instances when Firefox does load pages quickly, but they are increasingly infrequent and not predictable.

Asked by moldyfly 2 years ago

Answered by cor-el 2 years ago

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Firefox is loading sites very slowly since the upgrade. How can I back up my bookmarks so I can do a Firefox Refresh without losing them?

Is this a temporary issue that will be fixed in an update if I wait? I am unsure of what else I may lose when I do a refresh. Also, will i lose the bookmarks when I do a … (read more)

Is this a temporary issue that will be fixed in an update if I wait? I am unsure of what else I may lose when I do a refresh. Also, will i lose the bookmarks when I do a refresh? Thank you so much for your help.

Asked by ToSt 2 years ago

Answered by FredMcD 2 years ago

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My addons doesn't show up in the top right bar

Basically i noticed that whenever i installed adblock or any other addons they don't show up in the top right bar as icon and even if i have them enabled they do not work… (read more)

Basically i noticed that whenever i installed adblock or any other addons they don't show up in the top right bar as icon and even if i have them enabled they do not work, i searched a bit and it seems to be an old issue that was present with some older version of firefox, is somebody currently experiecing this?

Asked by dddcod5 1 year ago

Answered by dddcod5 1 year ago

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need to get rid of search marquis

I had this problem with Safari & Chrome but I was able to fix it. I cannot get rid of "search manager." I have looked into all the items listed that I can find but ev… (read more)

I had this problem with Safari & Chrome but I was able to fix it. I cannot get rid of "search manager." I have looked into all the items listed that I can find but every time I sign onto Firefox, I'm directed to search manager. I just open a new tab. It is NOT listed as one of the search engines. How can I get rid of it? My home page is a blank page.

Asked by sstrad53 1 year ago

Answered by FredMcD 1 year ago

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Firefox error message: A required privilege is not held by the client.

I tried to open Firefox yesterday and got the following error message: Mozilla-Firefox 64bit. A required privilege is not held by the client. I uninstalled Firefox thinki… (read more)

I tried to open Firefox yesterday and got the following error message:

Mozilla-Firefox 64bit. A required privilege is not held by the client.

I uninstalled Firefox thinking that reinstalling would fix the problem but when I attempted to reinstall Firefox I got the same error message.

This is on a Windows 10 64bit machine.

Asked by Eddie 1 year ago

Answered by Eddie 1 year ago

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How do I report an issue with Firefox?

The issue is that Firefox is caching security certificates rather than loading them fresh. This doesn't become an issue until the cached security certificate expires, the… (read more)

The issue is that Firefox is caching security certificates rather than loading them fresh.

This doesn't become an issue until the cached security certificate expires, then the user faces the "this website is not secure" warning page. The user tries to reload the page multiple times and continues to get the same warning page, then they call me in a panic and say "my website is not loading because it is not secure!"

The solution is Ctrl+F5 and voila the website loads without issue.

However, this is definitely an "issue" and the issue isn't with the website or the lack of knowledge of the end user. End users should not need to know how to refresh their local cache of a website to resolve a security certificate expiring when it has already been renewed. Firefox should by default check for a new security certificate when the cached version has expired or at least that is what would appear to be the logical progression of local caching.

Unfortunately, I have been unable to find a way to report this issue to Firefox developers...so I am reporting it here in hopes that someone in the community has the ear of the development team and can point out this issue.

Thanks, Dr. Pat

Asked by pat31 1 year ago

Answered by Andrew 1 year ago

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Beta channel update to 73.0b11 has left me unable to type into the address bar

For many years now I have used the beta channel. At the end of last week I checked for updates and received 73.0b11. I was already on 73.0 beta, probably b10. Since that … (read more)

For many years now I have used the beta channel. At the end of last week I checked for updates and received 73.0b11. I was already on 73.0 beta, probably b10.

Since that update I am unable to edit the contents of the address bar unless I launch a Private Window, where the problem doesn't occur.

I have tried using the "Restart with Add-ons Disabled..." option from the Help menu but the problem remains.

I am running on Windows 10, 64-bit, [Version 10.0.18363.592], with all the latest Microsoft updates.

Asked by johnm1 1 year ago

Answered by Matthew Thomas 1 year ago

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suspicious IP address

For the last several days McAfee has blocked the following IP address 52.216.241.14 as being suspicious. When I Google searched this IP address FF lit up with a red warni… (read more)

For the last several days McAfee has blocked the following IP address 52.216.241.14 as being suspicious. When I Google searched this IP address FF lit up with a red warning message. What's up with this address? Also, is there a better forum to get more information about this address? Thanks

Asked by arejfour 1 year ago

Answered by RobertJ 1 year ago

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Firefox won't display

When I start firefox, it boots up, but won't display any content. I just get a white screen. I've noticed when mousing around that everything works - hovering over wher… (read more)

When I start firefox, it boots up, but won't display any content. I just get a white screen. I've noticed when mousing around that everything works - hovering over where the search bar should be changes my cursor, clicking a the top right corner closes firefox, hitting ctrl+T opens a new tab, etc. Starting in safe mode does nothing, I've uninstalled and reinstalled after deleting all system folders, restarted my machine, even searched 'mozilla' in my file explorer and deleted everything that popped up. I'm at my wits end trying to fix this, any help would be necessary. I'm on the latest version of firefox. I've attached some screenshots of what it looks like. (polar bear in a snowstorm)

Asked by Phaazoid 1 year ago

Answered by cor-el 1 year ago

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crash on launch

After updating to the newest version of Firefox it keeps crashing immediately when I try and start it. Problem Event Name: APPCRASH Application Name: firefox.exe Applic… (read more)

After updating to the newest version of Firefox it keeps crashing immediately when I try and start it.

Problem Event Name: APPCRASH

 Application Name:	firefox.exe
 Application Version:	72.0.2.7321
 Application Timestamp:	5e221d28
 Fault Module Name:	StackHash_eee5
 Fault Module Version:	0.0.0.0
 Fault Module Timestamp:	00000000
 Exception Code:	c0000005
 Exception Offset:	000000006fff00b2
 OS Version:	6.1.7601.2.1.0.768.3
 Locale ID:	1033
 Additional Information 1:	eee5
 Additional Information 2:	eee586027b99985fb3f84a8fb6e57bb9
 Additional Information 3:	7f10
 Additional Information 4:	7f1086556387008517c9ed8e26617b94

Asked by Tiamont 1 year ago

Answered by cor-el 1 year ago

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Firefox73.0 Lockwise not listing saved passwords and logins

Overnight it seems that Firefox is no longer reading my old saved logins and passwords. I have checked to see that the logins.json and key4.db files are present, but the… (read more)

Overnight it seems that Firefox is no longer reading my old saved logins and passwords. I have checked to see that the logins.json and key4.db files are present, but the new Lockwise page shows nothing. When I look at the about:protections page, it shows that I still have 400+ logins and passwords protected. I tried to make a new profile and import backup data and Firefox still does not see the saved logins and passwords in the new profile. Any ideas on what is causing this behavior? I have so many accounts, and would like to get this functionality working again.

Asked by DDS94 1 year ago

Answered by cor-el 1 year ago

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Virus in distibutive - Trojan.Inject.bcbj

Hi all For security reasons, all new FF distributions are tested. When checking the distribution kit version 68.5.0esr (exe for x86 and x64) - the antivirus software "Vir… (read more)

Hi all

For security reasons, all new FF distributions are tested. When checking the distribution kit version 68.5.0esr (exe for x86 and x64) - the antivirus software "VirusTotal" detected Trojan.Inject.bcbj. FortiSandbox also scolded the distribution on x86 - saying that it deleted the file "% programfiles (x86)% \ google \ update \ 1.3.33.17 \ googlecrachhandler.exe" - its installation is undesirable in the ESR version.

Asked by kittyfriend 1 year ago

Answered by kittyfriend 1 year ago

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What happened to the downloads window?

It used to be when I pressed Command-J (or selected Downloads from the Tools menu) a separate window would open showing the downloads history. But now it opens a new tab … (read more)

It used to be when I pressed Command-J (or selected Downloads from the Tools menu) a separate window would open showing the downloads history. But now it opens a new tab in the current window instead. How can I get it back to opening in its own window?

Asked by tony_w 1 year ago

Answered by tony_w 1 year ago

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How to stop firefox from crashing every tab

So every time I open firefox, it immediately gives me the Gah your tab just crashed on the opening page and every other page I try to launch. I tried downloading an older… (read more)

So every time I open firefox, it immediately gives me the Gah your tab just crashed on the opening page and every other page I try to launch. I tried downloading an older version of firefox and got the same results. Now I'm back on the most up to date version and I can't seem to access any options or account features, ie nothing happens when I click on the bookmarks, account or menu buttons in the corner. I submitted the crash reports, but now it won't even take me to any page if I try to put a url or about:crashes in. It doesn't show the crash page either. What do I do???

Asked by lenstalkhru 1 year ago

Answered by lenstalkhru 1 year ago

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Open markdown file with md extension in Firefox

I’m clicking on a link that links to a markdown file ending in the extension .md. As I know that this is just a plain text file, I would like to open it in a new tab as p… (read more)

I’m clicking on a link that links to a markdown file ending in the extension .md. As I know that this is just a plain text file, I would like to open it in a new tab as plain text. However, Firefox opens a download prompt. How can I teach Firefox to display the file as text?

Asked by Gorgor 1 year ago

Answered by cor-el 1 year ago