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ver 115.2.2 (32-bit) I can't read the preview window or emails. Everything is in a gigantic font on external display

My thunderbird just upgraded to 115.2.2 (32-bit) - my windows is 64-bit - but I can't read the preview window or emails. Everything is in a gigantic font so I see only 2 … (read more)

My thunderbird just upgraded to 115.2.2 (32-bit) - my windows is 64-bit - but I can't read the preview window or emails. Everything is in a gigantic font so I see only 2 lines at a time in both the main email edit screen and the preview screen. I tried changing it to Calibri 12 in Settings (it was Calibri 17) but that makes no difference. I also don't like that I have to go through File menu now to get messages for just one account. Is there a way to downgrade back to my old version? I guess that would be 115.2.1. Thank you!

Asked by valarcher 9 months ago

Last reply by Wayne Mery 6 months ago

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superhuge message display

The upgrade 115.3.1 (32-bit) is unsatisfactory to many people. For me, the worst part is the superhuge message display. I can't seem to be able to reduce the size/font o… (read more)

The upgrade 115.3.1 (32-bit) is unsatisfactory to many people. For me, the worst part is the superhuge message display. I can't seem to be able to reduce the size/font of the displayed message. Other people seem to have the same problem on your "help" site. This kind of display makes it impossible to skim a major part of a message before deciding whether to open it or not. Can you please tell me if this can be fixed and/or if I can get back to the prior version of Thunderbird? I support Mozilla and Thunderbird, but this is the first time I'm really disappointed by an update. Sincerely, Jane [removed phone# and email from public support forum]

Asked by Jane Burbank 8 months ago

Last reply by Jane Burbank 8 months ago

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resizing message header pane

Thunderbird 115.2.3. Mac OS 10.15.7 on an older Mac mini. I use larger-sized fonts, so display real estate is limited. I want to see the full headers, but I want them … (read more)

Thunderbird 115.2.3. Mac OS 10.15.7 on an older Mac mini. I use larger-sized fonts, so display real estate is limited.

I want to see the full headers, but I want them to scroll in a message header pane that I can resize (that is, I want to be able to move the horizontal line pointed to in the attached image to increase the message display area and decrease the header display area). Otherwise, it takes over my entire message space. Is there a way to do this (I haven't found it)?

Asked by junk.ads9z 9 months ago

Last reply by Wayne Mery 8 months ago

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oversized screen elements and menus -- which confi file line to edit?

Following an automatic update the other day, everything in Thunderbird is oversized. There are in fact some things I can no longer see at all! The program has become very… (read more)

Following an automatic update the other day, everything in Thunderbird is oversized. There are in fact some things I can no longer see at all! The program has become very difficult to us to read/write emails. See the image below, a full-screen capture showing the problem . There must be a line to edit in the fonfig file to make the display look normal again. Please help me find that line!! I am visually impaired, and life is difficult enough already! tnx, Paul pgschreier@swissonline.ch

Asked by pgschreier 8 months ago

Answered by Wayne Mery 8 months ago

Not enough room to see the email message, at 1920x1800 display resolution with Windows set at 125%

I am not sure exactly what you guys did but ever since I updated to the latest release there is very little room to see the actual email message. The From/To area now ta… (read more)

I am not sure exactly what you guys did but ever since I updated to the latest release there is very little room to see the actual email message. The From/To area now takes up much to much space. Also there is this awful "This is a draft message" bar that appears that makes it worse with a useless edit button.

Also when I double click on a message to open it in a new window it gets these yellow warnings and lots of dashed lines placed on it. The old one worked perfectly.

Also where the folders are displayed I cannot move the right side to display the full folder names.

Please advise if there is anything I can do. I never had these issues with the old one.

Thanks and regards, Len

Asked by reder 5 months ago

Last reply by reder 5 months ago

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new layout

I don't like my new layout - I presume from update. I can't move the line below messages up like I used to so I can't read messages below it. Everything looks too big. … (read more)

I don't like my new layout - I presume from update. I can't move the line below messages up like I used to so I can't read messages below it. Everything looks too big. How can I get back to the plain old view. I have tried changing views

Asked by DOREEN 9 months ago

Last reply by Wayne Mery 7 months ago

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Changed the size of the text in Thunderbird. Now my entire mail display takes up less than a quarter of an inch

I tried to change the size of the text in Thunderbird and now my entire mail display takes up less than a quarter of an inch of display. I tried uninstalling and reinstal… (read more)

I tried to change the size of the text in Thunderbird and now my entire mail display takes up less than a quarter of an inch of display. I tried uninstalling and reinstalling it, and it is still the same. Is there a way to get rid of those settings and go back to the defaults without doing it inside the program? I have enclosed a screenshot of it. I love my Thunderbird and am lost without it. Please help. Someone. Anyone.

Asked by Ande 8 months ago

Last reply by Wayne Mery 8 months ago

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Last upgrade of Thunderbird to my Linux computer is not working properly

At the beginning of October - I believe or thereabouts, my computer received an update of Thunderbird which almost literally exploded on my computer. By exploded, I mean… (read more)

At the beginning of October - I believe or thereabouts, my computer received an update of Thunderbird which almost literally exploded on my computer. By exploded, I mean that the size of the screen is larger than my computer screen (computer screen actual size: 1920 wide by 1080 high). Worse still, the update has limited my scrolling so that I cannot scroll to reach parts of the program that are off-screen. (Please note that my descriptions are not technical, but how it appears to me as I am limited by whatever is wrong with the Thunderbird program update.)

On the version of Thunderbird I had before the update, I had set the size of the screen font to 20pts, picas, whatever (because I have aging vision). After the update, I did find the setting for the size of print and put it at its lowest setting 9pts. It reduced the size of the onscreen print somewhat, but not to 9pts. When I look at 9 pts in my wordprocessor, the print is duly small.

To compare what I see on the Thunderbird screen with what I see in my wordprocessor, Libre Write, I took a screenshot of an email title and pasted it in my wordprocessor and then repeated the title at 14pts (the size I use when I write) at 9pts (the size I changed in Thuderbird), and 20 Pts (my original font-size with Thunderbird). Below you will find the screenshot so you can compare for youself.

So that's the first problem I have with this Thunderbird update.

The second problem I have is that scrolling has become limited, so while in the column that shows the email accouonts, you can see "Local Folders", but you can't scroll past Local Folders. This is a real problem for me because I subscribe to a number of newsletters and move them to folders I have created under Local folders. I do this to keep my email accounts from being over loaded. While I can transfer them automatically to the Local Folders, I can't access them because the program will not let me scroll past the Local Folders.

Because of the way this progam update works, I can't find/reach the Delete Account button that should be at the bottom of Account Settings, but since the scrolling stops at the Email Signature box and goes no further, I can't delete the account.

Why do I want to delete an account. Trying to work things out by myself, I thought I would remove three of my minor email accounts to another Linux mail app, and that I might then be able to scroll to the folders under the Local Folders and, at least, have a bare minimum functioning of Thunderbird.

I went through this whole thing with David, a top 10 contributor and he recommended i put the whole shebang up on this support list. But truthfully, I don't think this is something any user, no matter how expert, can help me with. This is truly a Thunderbird problem and I don't know how to reach Thunderbird technicians.

Please let me know if you have any ideas on how to get Thunderbird's attention. Any help is appreciated.

Asked by bdjim 8 months ago

Last reply by bdjim 5 months ago

  • Solved
  • Archived

My computer was updated with the lastest Thunderbird version and the screen is blown up out of all proportion

My computer indicated that there were updates to install. I clicked the update button. A whole host of items were updated, including operating system updates. When it w… (read more)

My computer indicated that there were updates to install. I clicked the update button. A whole host of items were updated, including operating system updates. When it was all over, Firefox opened up with an appeal for a donation. I made a donation. When I returned from the donation, I opened up Thunderbird. The screen was so magnified, there was no section where you could see the whole section. Particularly annoying was the return of the "new Thunderbird" which I had suppressed using a Thunderbird app that gave me back the old Thunderbird screen which I knew how to operate. How do I get rid ov the magnification and get my old Thunderbird screen back?

I apologize if I seem grumpy. I wish Mozilla wouldn't change things that don't need changing. Also, I'm 84.

Asked by bdjim 8 months ago

Answered by bdjim 8 months ago

  • Archived

How do I get back the old layout and font size on Thunderbird? (win10)

Hi, I got the (unwanted) Update on Thunderbird 115.2.2 (64-Bit). I use a notebook 14" with full HD. With the new update I have trouble reading the texts in Thunderbird… (read more)

Hi, I got the (unwanted) Update on Thunderbird 115.2.2 (64-Bit).

I use a notebook 14" with full HD. With the new update I have trouble reading the texts in Thunderbird, mail, etc. because of the font size & layout. I wear glasses and I'm 50+ ......

HOW CAN I GET BACK THE OLD LAYOUT AND TEXT SIZE ??

I'm really pissed :(

Thanks, Martin

Asked by der.bazi 9 months ago

Last reply by Wayne Mery 8 months ago