Showing questions tagged:

Thunderbird is not working with charter.net

Thunderbird was sending and receiving emails with Charter.net but not stopping working with error 'timed out'. I have checked and rechecked the entered info and also cal… (read more)

Thunderbird was sending and receiving emails with Charter.net but not stopping working with error 'timed out'. I have checked and rechecked the entered info and also called Charter and they have been verified as correct. Thanks!......Candy

Solved Archived 10 99

Sending of the message failed

Yesterday Thunderbird worked just fine. This morning I tried to respond to several emails and got this error message: Sending of the message failed '"An error occurred w… (read more)

Yesterday Thunderbird worked just fine. This morning I tried to respond to several emails and got this error message: Sending of the message failed '"An error occurred while sending mail. The mail server responded: [VO=1] Message blocked due to spam content in the message. Please check the message and try again."

There was no spam in the person's email... just text.

Next I tried to send a freshly created email with just a YouTube video... then the last half of the error message said: An error occurred while sending: RBL restriction: Blacklisted by Internal Reputation Service - 195.181.168.179

What is going on??? The SMTP settings are correct: Port 587 STARTTLS Help!!

Solved Archived 10 280

firefox & youtube tv

for some reason my youtube tv claims it needs to be updated so can not watch tv in settings it claims to be the latest version 115.29 but google claims it is 144.01… (read more)

for some reason my youtube tv claims it needs to be updated so can not watch tv in settings it claims to be the latest version 115.29 but google claims it is 144.01 so have no clue how to update if that is why I can not watch tv trying to ask mozilla is pointless with there b/s excuses which is part of firefox

Solved Archived 10 235

The the United States USPS website does not work properly with Firefox!!

Support, The USPS website does not work properly with Firefox!! The Home page loads okay but there are multiple other issues with links not working. For instance all of t… (read more)

Support,

The USPS website does not work properly with Firefox!! The Home page loads okay but there are multiple other issues with links not working. For instance all of the links under Quick Tools do not work except this one: https://www.usps.com/manage/po-boxes.htm. Other things don't work either.

Everything works fine that I tried with Google Chrome though! Please address soon.

Thanks

Solved Archived 9 408

Ich bin mit der Neuinstallation des Thunderbird nicht zufrieden!

Von der Erstinstallation war ich gewohnt, dass von oben nach unten die Darstellung der Ordner wie folgt war: Posteingang / Entwurf / Gesendet / Archiv / Spam / Papierkorb… (read more)

Von der Erstinstallation war ich gewohnt, dass von oben nach unten die Darstellung der Ordner wie folgt war: Posteingang / Entwurf / Gesendet / Archiv / Spam / Papierkorb / Local Folders /Postausgang / Unbekannt Nach der neuen Installation, die erforderlich war (Rechnerneuinstallation) ergab sich folgendes Bild von oben... Lokale Ordner / Papierkorb / Local Folders und dann alle meine selbst erstellten Ordner am Ende dieser Aufstellung kam die Zeile mit meiner web-Adresse xxxx.xx@web.de dann Posteingang usw. siehe oben aufgeführt Damit liegt der Posteingang am Ende meiner Ordner Auflistung und das ist über den unteren Monitorausschnitt hinaus, diese Situation ist für mich untragbar und deshalb werde ich wohl auf ein anderes e-mail Verwaltungsmedium umsteigen müssen. Eine Kopiermöglichkeit um die Ersteinstellung zu erreichen war kläglich gescheitert und jetzt ist das Durcheinander noch größer beste Grüße B. Bein

Solved 9 144

Images do not appear on opened e mails, only a square box

When ever I open an e mail from an originations the Images (pictures) do not appear only a box. Some time when I click on the box it will open something. Tere is nothin… (read more)

When ever I open an e mail from an originations the Images (pictures) do not appear only a box. Some time when I click on the box it will open something. Tere is nothing in the boxes to indicate what it is. See attached screen shot.

Solved Archived 9 72

Firefox fails to open pdf downloads in default application

Firefox 136.0.1, Linux 6.8.0-55, have set Okular as default pdf application, however Firefox will not open pdf file when downloaded nor will it open the file when select… (read more)

Firefox 136.0.1, Linux 6.8.0-55, have set Okular as default pdf application, however Firefox will not open pdf file when downloaded nor will it open the file when selecting Open File from the Download Icon on the toolbar. Only was I can get to file is to select Show in Folder option and open from within Dolphin.

Solved Archived 9 488

Unable to log into Google accounts from Firefox

Hello, Sorry to disturb but its been two days and I am unable to access my Google accounts (work and private) through Firefox in anyway. I have done all the basic fixes I… (read more)

Hello, Sorry to disturb but its been two days and I am unable to access my Google accounts (work and private) through Firefox in anyway. I have done all the basic fixes I can think of but with no success. I have deleted caches, checked plug ins, rebooted Firefox went through the trouble shooting mode, followed advice in the community forum, tried logging in from Google linked accounts. Spoke to our internal IT support at work but nothing has solved the issue as yet, spoke to Google support.

My assumption is that it has to be the browser as I am able to log into google with another browser but Firefox is my preferred browser and would like to use it again as such.

Please advise.

Thank you Cait

Solved Archived 9 1339

New Thunderbird release

I am trying to upgrade from ESR to Release. I saved my profile successfully, went to the install page and clicked Download. Got a request to donate, which I did. Then … (read more)

I am trying to upgrade from ESR to Release. I saved my profile successfully, went to the install page and clicked Download. Got a request to donate, which I did. Then I got a page saying Thank you, Finish installing and enjoy Thunderbird. But there is no way to finish installing and I never got a download file. I've tried multiple times, nothing happens. Help!

Solved Archived 9 225

How to whitelist domain name

I am trying to whitelist a domain name. TB won't let me do that. This company has a plethora of emails. I don't want to whitelist every single one of them. That would tak… (read more)

I am trying to whitelist a domain name. TB won't let me do that. This company has a plethora of emails. I don't want to whitelist every single one of them. That would take me days. It is impractical. I want to whitelist the domain name which is concentrix.com. I want to ensure that all emails coming from that domain name land on the inbox folder. How can I do that on TB?

Solved Archived 9 225

How to PERMANENTLY close Bookmarks sidebar panel?

As of a few days ago whenever I start Firefox the window appears with the Bookmarks sidebar panel already opened. I click the "X" on the sidebar and it will close - until… (read more)

As of a few days ago whenever I start Firefox the window appears with the Bookmarks sidebar panel already opened. I click the "X" on the sidebar and it will close - until the next time I start Firefox. If I choose Menu->View->Sidebar->Bookmarks and uncheck it the panel will close - until the next time I start Firefox. No matter how the Bookmarks sidebar is closed, it will always reappear when Firefox is restarted. Even if I switch to some other sidebar, Bookmarks will replace it on startup.

I've searched about:config and found no setting which seems to control sidebar behavior on startup.

I assume this is the result of some recent update. Is there no longer a way to permanently disable the Bookmarks sidebar?

MacOS 12.7.5 Firefox 127.0 (64-bit)

Solved Archived 9 742

i have to swipe right and left to find my tabs, it is very stressefull

There is a numbers left address bar, when I click there is nothing but a word create new tab for searching. I have to swipe left right all over to find the right tab i wa… (read more)

There is a numbers left address bar, when I click there is nothing but a word create new tab for searching. I have to swipe left right all over to find the right tab i want. Do not tel me that I can search tab,, it's not ver confinence.. it is stressful

Solved 8 72

Thunderbird Mobile - No Inbox or other folders on only one account (Outbox only)

Hi all, I have tried on K9, and Thunderbird Mobile. On my tablet, with K9 mail, I exported my fully working accounts, and imported to my phone. All worked, except one ac… (read more)

Hi all,

I have tried on K9, and Thunderbird Mobile.

On my tablet, with K9 mail, I exported my fully working accounts, and imported to my phone. All worked, except one account, where it only has an outbox. No inbox, no sent folder, nothing.

I then Installed Thunderbird mobile, and used the QR code link in the desktop app, to sync to it. Same issue. All other accounts work fine, but not that one account. Only an outbox.

I've logged into the web version of that account, and no restrictions are on folders. And it's only on my phone. On tablet it's fine.

I can't even choose folders in settings, for sent, etc, as there are none to choose.

Any help would be greatly appreciated. Thank you

Solved Archived 8 262

setting up email

I just got a new computer running windows 11 pro. I downloaded Thunderbird, which I used on my old computer(windows 11), and followed the steps to set up my email. I kn… (read more)

I just got a new computer running windows 11 pro. I downloaded Thunderbird, which I used on my old computer(windows 11), and followed the steps to set up my email. I know my email address and password are correct as well as the server settings and I keep getting the following error "Unable to log in at server. Probably wrong configuration, username or password". My email is .verizon.net which is handled by AOL. My husband also uses Thunderbird and verizon email and I checked the configuration against his computer and everything matches. I was able to get my gmail account added so it must be something with aol or windows 11 pro. Any help is appreciated.

Solved Archived 8 135

I can't anymore

I have loved FF desktop browser since I started using it per my boss in 2003. But I am so tired of the fact that EVERY SINGLE TIME you put out an update it breaks my acc… (read more)

I have loved FF desktop browser since I started using it per my boss in 2003. But I am so tired of the fact that EVERY SINGLE TIME you put out an update it breaks my access to the bank. EVERY SINGLE TIME. I waste HOURS reading articles, calling the bank IT dept, chatting with people who are on 3 calls at once, only to hear them tell me to "just use chrome." I clear the cookies, clear the cache, reboot, follow all the prompts in the settings and THEN the damned bank server doesn't recognize the device so it forces yet ANOTHER password change. It happened again TODAY and it makes me so sad but I cannot do it anymore. I am STILL now (going on 4 hours) trying to access the billpay page @ Xantanderbank. (ahem, secure codename) I am forced now, by this craziness, to use the imbecilic duckduckgo which is A) and offensive name and b) you KNOW it nowhere near the product you have built but I CANNOT DO THIS ANYMORE. Thank you for the time it takes to read this diatribe. I appreciate it.

Solved Archived 8 154

Pin toolbar to the top's been removed?

I am using Firefox nightly on Android. About two weeks ago I noticed that my toolbar got moved to the bottom after some update, while address bar is still at the top. I t… (read more)

I am using Firefox nightly on Android. About two weeks ago I noticed that my toolbar got moved to the bottom after some update, while address bar is still at the top. I tried looking for it in settings but couldn't find anything about toolbar, that's weird since I was able to customize it a few years ago when I installed Firefox for the first time. So I looked it up on the internet and they say that it's in Settings/Customize/Toolbar, but in my browser settings instead of Toolbar there is Address bar settings. Has toolbar's settings been moved somewhere else? It looks like in previous versions it was under Customize section.

The second attached image is from this video:

https://m.youtube.com/watch?v=20JU-KJL6rk
Solved Archived 8 424

How to change home page and new tab to desired URL or any extension of Firefox desktop in 2025?

How to change home page and new tab to desired URL or any extension of Firefox desktop in 2025? I am unable to find any way to change how my new tab should look when I cl… (read more)

How to change home page and new tab to desired URL or any extension of Firefox desktop in 2025?

I am unable to find any way to change how my new tab should look when I click + sign or new tab is opened up on browser opening or re-opening unlike Chrome.

I hate the change of position of typing from the search bar on the current new tab to the URL bar (unseen or unheard in Chrome) that Firefox implemented without considering users who would detest it.

Using Firefox 131.0.3 (64-bit)

Locked Archived 7 415