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Video playback not working

Video playback initially works, until suddenly it doesn't; no new videos will work, and videos that previously played in the same browsing session will stop working. Easy… (read more)

Video playback initially works, until suddenly it doesn't; no new videos will work, and videos that previously played in the same browsing session will stop working. Easy to reproduce on Reddit by browsing any video-heavy subreddit. Leaving a broken video in a tab seems to infect the rest of the browser across websites; if a broken video from site A is open in another tab, videos on site B won't play.

Sometimes quitting and restarting Firefox is enough to temporarily get video playback working again; sometimes I have to manually clear the browser cache; at least once I've had to reboot my phone.

Screen recording with symptoms: https://youtu.be/5O6FOax7ozA

Device is a Sony Xperia I V

Asked by Jens Lyn IV 3 months ago

Answered by Jens Lyn IV 2 months ago

  • Solved

Should I delete my cox mail?

Our Thunderbird is set up with 2 email accounts - Gmail & Cox cable. Actually 3 as my wife also uses TB for her Cox emails. Cox is moving over to Yahoo. Not a fan of … (read more)

Our Thunderbird is set up with 2 email accounts - Gmail & Cox cable. Actually 3 as my wife also uses TB for her Cox emails. Cox is moving over to Yahoo. Not a fan of Yahoo. Eventually I will either set up another Gmail account (cox was for subscriptions or when a business needs an email address) and my has a Gmail already, but she does not use TB for that as for her Cox is her main email.

So can I delete our Cox emails thru Cox web email site without losing our emails currently in TB? And will that mess things up as TB sends and receives email from cox cable?

Any tips and suggestions much appreciated.

Asked by sethm 2 months ago

Answered by david 2 months ago

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YouTube sidebar & comments broken

my firefox youtube is broken, every time i close firefox, and open youtube, the comments and the sidabar wont load, until i clear my cookies and login. so that fixes it, … (read more)

my firefox youtube is broken, every time i close firefox, and open youtube, the comments and the sidabar wont load, until i clear my cookies and login. so that fixes it, but its not permanent. if i close or restart firefox, id have to repeat this process again. and yes, ive disabled all my extentions and cleared cache. and updated firefox.

Asked by voidxdofficial 4 months ago

Answered by voidxdofficial 4 months ago

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ending playing video crashes firefox

Hey, since 2 months firefox started crashing when a video comes to the end. I tried it in troubleshoot mode skipped to min 10:45/10:50 and played. after this 5 sec it jus… (read more)

Hey, since 2 months firefox started crashing when a video comes to the end. I tried it in troubleshoot mode skipped to min 10:45/10:50 and played. after this 5 sec it just crashed. I noticed it on youtube but tried it on other players and it also happened. Today I also started a video on a other website and it crashed but not when starting youtube videos.

Here my last 5 crash reports: bp-8fdedc8b-c8bc-404f-9e3e-8f2fd0230813 bp-b15becdb-456b-4a22-971c-2c0c20230813 bp-9754361a-f67b-445a-9163-c88a20230813 bp-cffc46ae-9ae5-4678-a323-7b60b0230813 bp-a863679a-577e-45f4-9f4e-002bc0230810

Best regards, Michal

Asked by m1k0_38 9 months ago

Answered by zeroknight 9 months ago

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Browser improvements

I have noticed for awhile now that when I load my Firefox homepage its keeps taking longer, certainly longer than it used to take. Also, when I load a You-tube video it t… (read more)

I have noticed for awhile now that when I load my Firefox homepage its keeps taking longer, certainly longer than it used to take. Also, when I load a You-tube video it takes about a minute for things to work properly. The video and audio are erratic and skipping and simply disjointed for about the first minute, but then after that period of time the You-tube video runs OK, both audio and video. Something seems to be causing those problems recently that I didn't have previously. The problem seems to just keep getting worse also. I would appreciate any input and suggestions that may help the problem. Thank you.

Asked by sciencemagic 1 year ago

Answered by Infinity__ 1 year ago

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  • Archived

Darkmode on support.mozilla.org

Please enable the ability to use the "Dark Reader" add-on on this site or let us change it in the settings. Horrible experience in light mode. On the added image you can … (read more)

Please enable the ability to use the "Dark Reader" add-on on this site or let us change it in the settings. Horrible experience in light mode. On the added image you can see that the "Dark Reader" add-on is enabled.

Asked by janko.d.ljubicic 8 months ago

Answered by Terry 8 months ago

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  • Archived

HTML backup (bookmarks)

Am I understanding this correctly? HTML backup (bookmarks) doesn't support tags and annotations, but JSON backup does, and JSON backup doesn't preserve the website favi… (read more)

Am I understanding this correctly?

HTML backup (bookmarks) doesn't support tags and annotations, but JSON backup does, and JSON backup doesn't preserve the website favicons, but HTML backup does?  

So, what I can do, is restore my (saved) bookmarks using JSON backup, then restore the HTML backup, this would get my tags and annotations, and the website favicons back? But the downside, I will need to remove duplicates?

Asked by Teagan 7 months ago

Answered by cor-el 7 months ago

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On certain domain, firefox stop loading the page for a while

This bug occurs very randomly, but it seems there have few things in common. - Occurring on domain level, one domain at once. For example, if Youtube.com stuck, any sub … (read more)

This bug occurs very randomly, but it seems there have few things in common.

- Occurring on domain level, one domain at once. For example, if Youtube.com stuck, any sub address including each video page is not loaded. Other website and whole browser works fine. - Other program on same PC is not affected, too. - Which page is stop loading is completely random. It might be happen only on a popular, feature-rich site like amazon, google, but not sure. - The timing is also random. Maybe after waking PC up from sleep, but not sure. Frequency of occurrence is once every 1~5 days. - The workaround without restarting browser is 1.)switching to other container tabs(strangely), 2.)opening website on private window. Disabling all the addon manually didn't help.

Since it's randomness, I didn't have any logs about this issue.

Asked by bleepblopp 2 years ago

Answered by cor-el 1 year ago

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Long time to delete emails

When I delete 1 email, it happens quickly. When I delete 5 emails, it takes about 10 seconds. When I delete 40 emails, it takes 2+ minutes, when I delete 100+ emails, it … (read more)

When I delete 1 email, it happens quickly. When I delete 5 emails, it takes about 10 seconds. When I delete 40 emails, it takes 2+ minutes, when I delete 100+ emails, it takes 7+ minutes. What's going on? Seems to me emails, no matter how many I delete, should be deleted very quickly. What can I do to speed up the delete process?

Asked by MilusC 6 months ago

Last reply by Wayne Mery 6 months ago

  • Solved

App Permissions: "download files without notification"

Hi everyone. I hope you're doing well. So, I've been thinking about downloading the Firefox browser for Android but I am worried. I saw this among the app permissions o… (read more)

Hi everyone. I hope you're doing well.

So, I've been thinking about downloading the Firefox browser for Android but I am worried.

I saw this among the app permissions on Google Play Store: "download files without notification". And I am worried.

And I need to know:

- What files does Firefox download without notification?

- Why does Firefox download files without notification?

- When does Firefox download files without notification?

- Why and how should I trust an app to the have the ability to download anything it desires at anytime it desires without my knowledge or my choice to accept or decline?

Could you please help me and tell how this app is safe?

Thanks. Have a good day!

Asked by 🌞 3 months ago

Answered by TyDraniu 3 months ago

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How can I change my line spacing for in my messages list window?

Need to increase the spacing between messages in the message list window in Thunderbird. The solution provided in the forum thread "https://support.mozilla.org/en-US/ques… (read more)

Need to increase the spacing between messages in the message list window in Thunderbird. The solution provided in the forum thread "https://support.mozilla.org/en-US/questions/1314785" is not helpful.

Asked by Илья Шашкин 6 months ago

Answered by david 6 months ago

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Can't allow to screen share in any site Firefox 115.0.2

No matter what I try, I can't allow any sites to present my screen or a window, I can't find an option in settings neither in the option to allow in the tab. The "allow" … (read more)

No matter what I try, I can't allow any sites to present my screen or a window, I can't find an option in settings neither in the option to allow in the tab. The "allow" button is simply not available at all. How do I solve that? The problem happens in all sites that I've tried: focusmate, cofocus, discord, google meet, etc

Asked by denieltonrd 9 months ago

Answered by jonzn4SUSE 9 months ago

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Deleting a folder

Thunderbird has changed one of my folders. This now has a different icon (see snip) and I cannot delete it as there is no option. Is it something that I've done and how d… (read more)

Thunderbird has changed one of my folders. This now has a different icon (see snip) and I cannot delete it as there is no option. Is it something that I've done and how do I correct it please. Many thanks

Asked by Simon Thompson 6 months ago

Answered by Simon Thompson 6 months ago

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  • Archived

Thunderbird crashes when clicking on link in email. SOLVED by turning off hardware acceleration

Thunderbird v31.4.0 Linux Mint Debian Edition 3.1.2-amd64 Cinnamon 2.0.14 When clicking on a link within an email, the system crashes and the monitor display displays ja… (read more)

Thunderbird v31.4.0 Linux Mint Debian Edition 3.1.2-amd64 Cinnamon 2.0.14

When clicking on a link within an email, the system crashes and the monitor display displays jagged, diagonal lines. A cold boot is required. This can be repeated.

Same results running in Safe Mode.

Any ideas?

Asked by gppixelworks 9 years ago

Answered by Matt 9 years ago