All Products Support Forum

I can't figure out how to delete this extension: Adobe Acrobat. It's disabled, but I want to delete it.

At some recent point searches on companys' websites do not function in firefox where they used to and do using other browsers. I did not change settings in Firefox. Here is an example website: https://www.petsuppliesplus.com/ Their item search box appears to be disabled in Firefox.

I read an older thread on a similar issue and my Firefox Settings for Privacy and Security regarding History are set to Remember All History, so not set to private browsing.

The settings page just shows a number, but no units as on my laptop's default font settings page. I think that they are pixels, but I'm not sure. I want to set my font sizes in points, so that the text will appear the same size on my laptop's screen as on my much larger external monitor.

Hi,

right now, my problem is with this site eyerim.com. I am in Hungary, so when I type eyerim.com into the address bar, I get to eyerim.hu instead, with a Hungarian translation of the homepage.

But I did not ask for effing eyerim.hu, with its shitty or maybe non-shitty Hungarian translation. I want to see the original homepage, but if I type the eyerim.com address the hundredth time I still get eyerim.hu.

Now, to be clear, in this specific case I managed to get around the problem by typing eyerim.com/blog, and voilá. But I don't want to have to look for bypasses, I want Firefox to PREVENT any such automatic redirections. How can I do this?

Thanks

Hi, I just discovered something odd. Trying to troubleshoot something with an android app communicating via web and laptop to free up the phone, and the relevant website has a chat popup and Firefox won't open the popup. I added the website to the whitelist and saved, but still wouldn't. Tried troubleshooting mode, but nothing. Switched to Chrome and it works fine. Cleared cookies and cache and restarted Firefox, but still no luck. The website is ExpressVPN.com. Macbook Pro OS10.14, Firefox up to date, version 115.1.0esr (64-bit).

Mac OSX 10.13, FireFox 115.1.0esr (64-bit): previously cmd-click on link would open in new background tab. Now it opens the link in BOTH current tab and a new background tab. This has started occurring in the last few days (mid Aug 2023). This is especially a problem when viewing CraigsList where it was very helpful to be able to cmd-click on links of no interest to mark them as "read" while remaining on the main list page. Now it is necessary to back up to previous page (main list) after clicking on each link... Is this perhaps a recent change (I had auto-update turned on)?

While I was doing my banking I got an error message saying I was running an older version and needed to update my browser. When I updated to the latest version of Firefox all my bookmarks and passwords got dumped. All of them. I can't find a previous profile to reinstall anywhere or an option to install a previous version. How do I roll this back?

By the way: I AM NOT HAPPY RIGHT NOW!!!!!

I've been trying to delete this very account for about 20 minutes now to no avail. I have a separate account, but want to associate it with this email and can't do that while this account exists. Every time I try to delete this account, it tells me that I've entered the wrong password. I have changed the password twice now with the same results, even given an extremely simple password. I'm hoping there's a nuclear option or something.

Furthermore, I'd like to express how displeased I am that this is my only recourse. Really wish I could get help from Mozilla staff instead of posting on a forum and hoping. That would probably get this solved much more quickly.

I have Firefox 115.1.0esr on Windows 7 desk top PC. When I try to log in to my Comcast Xfinity online account they say my browser certificate is invalid and I can't log in. Any suggestions? Thanks

The Firefox file "chs_intelligence.json" appears in the main hard drive of my Macbook Pro laptop, along with more of these files with names such as "chs_intelligence.json.15q0fp" etc. What is the function of these files, and can I delete them without disrupting the functioning of the browser? I am using Firefox version 115.1.0esr (64-bit), Mac OS x 10.14. Thank you.

need help accessing our email on yahoo. after answering the security question, in which town was your father born in, it staes that it is the wrong answer, denies access to email and refers us to a pay for help number to restore email. I believe it to be a scam. any way that Firefox can help? If you try to send a message, we can not open our email. therein is the problem.

I messed up. After downloading the latest version an erroer [failed to read config file came up each time I started. So I googled and the common answer was to reinstall. Idiot that I am I did notg back up bookmarks etc and so lost them all. I uised Recuva to retrieve deleted files and found 2 files places.sqlite-wal and places.sqlite.shm Is there any way to put these in the new Mozilla somewhere? I write now and all my research links were in there. Would be great to get them back somehow.

I have been trying for several days to sync a new computer to my account. I have followed all the suggestions including adding accounts@firefox.com to my email client online. Still never receive confirmation code email.

I use to have the bookmarks show up on the left side of the screen at all times when I opened Firefox. Now, for some reason, I have to go to the bookmarks in the help area to find what I am looking for. How do I have the sorted bookmarks show up on the left again?

Email write/reply attributes repeated below subject line. (See attached image) How to resolve this ? Each group (of all icons) seems to be represent each individual attribute. ie [Font size] [Small font] [Large font] [Bold] etc

When I start to log into one of my online accounts Firefox suggests several usernames. How do I tell Firefox to forget the extra/wrong ones?

TIA,

Paul

I cannot send to anyone but myself. I receive just fine. The problem is recent, a few days, but I can't be exact. I have rebooted and verified my address that I'm using. AHHHH!