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  • Archived

Why does Firefox insist that I use the mobile YouTube?

This problem has kept annoying me for months now: When I load my youtube subscriptions page on my tablet, Firefox keeps kicking me over to the mobile site (m.youtube.com … (read more)

This problem has kept annoying me for months now: When I load my youtube subscriptions page on my tablet, Firefox keeps kicking me over to the mobile site (m.youtube.com instead of www.youtube.com) which is bloody annoying. Changing the m to www manually will do me no good, it gets changed back to m as soon as i hit enter. Turning on the desktop site switch in the menu will only work temporarily, it's only a matter of time before I get kicked back to the mobile site. It's not a question of IF it happens, it's a question of WHEN it happens.

The thing is that this ONLY happens with youtube in Firefox on my tablet, but not in Firefox on my phone, my computer or other websites, and it does not happen in opera on the tablet either. That tells me that it is a Firefox problem (maybe some setting?), not a YouTube problem.

So why does Firefox do this, and how can I stop it?

PS. It's the latest version of Firefox on a galaxy tab s2 running Android 7. No, updating to a newer version of Android is not an option :-( Thanks, Samsung!

Asked by hmiersch 1 year ago

Last reply by Paul 1 year ago

  • Archived

Upload file

I cannot upload any file on any website I delete nightly Firefox and download it again Nothing has changed. I give it promise now i try to upload image and the pictures … (read more)

I cannot upload any file on any website I delete nightly Firefox and download it again Nothing has changed. I give it promise now i try to upload image and the pictures dont upload This problem from last update

Asked by nadeemnahas32 1 year ago

Last reply by Paul 1 year ago

  • Archived

Opening links in other apps breaks the Firefox App

For some reason, when I open a link on another app, the browser just stays on a blank screen. The loading bar doesn't even appear. I tried to do Open in Firefox, but it d… (read more)

For some reason, when I open a link on another app, the browser just stays on a blank screen. The loading bar doesn't even appear. I tried to do Open in Firefox, but it does the same thing, and it even makes it so any time I try to go to another tab or try to go to a different website immediately after, it gets stuck on the blank screen as well. I had to force close the app and reopen it to fix it. I don't know if it's a firewall issue or incompatibility.

Asked by DNanton98 1 year ago

Last reply by Paul 10 months ago

  • Archived

mobile Bowser consistently way to slow. considering switching.

I just want to report my experience using your mobile browser. navigating through your browser is very slow. I thought it was just the website I was navigating through… (read more)

I just want to report my experience using your mobile browser. navigating through your browser is very slow. I thought it was just the website I was navigating through but then I started navigating the same website through another browser and had no problems. Then I noticed navigating through other websites with other browsers was easier too. If there is a method to make navigating through your browser faster then let me know. And I'm frustrated that there is no direct contact to support. I am communicating this report through this media because there was no direct way to make this report to support. That is very frustrating to me. Why isn't there a direct line to contact support. Why is contacting Mozilla volunteers the only option for those looking to report issues or looking for real technical support?

Asked by santi79 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox for Android not properly loading page when using Samsung DeX

I have a blog over at venera.social, and when I view my timeline on my Fold4 using Dex, the page doesn't fully load, cutting off about two-thirds of the way down, which i… (read more)

I have a blog over at venera.social, and when I view my timeline on my Fold4 using Dex, the page doesn't fully load, cutting off about two-thirds of the way down, which is rather a problem as the navigation buttons are at the bottom of the page. The problem is only when using DeX with an external trackball connected, when using the phone screen as a touch pad or just using Firefox on the phone, the page loads completely.

Asked by Vex 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox on laptop but has stopped working on Iphone

I was away for 3 months and when I returned my laptop would not let me access Firefox for emails. My Iphone would. Now my phone won't but my laptop will. How do I get Fir… (read more)

I was away for 3 months and when I returned my laptop would not let me access Firefox for emails. My Iphone would. Now my phone won't but my laptop will. How do I get Firefox working back on my Iphone? Thanks for your assistance! Sharon

Asked by pjsgirl830 1 year ago

Last reply by Paul 1 year ago

  • Archived

firefox is slower than snail on Android

every single website i visited is slow as snail. it took me off. I've been waited for a website to load and it's so freaking slow. i already update my firefox to the late… (read more)

every single website i visited is slow as snail. it took me off. I've been waited for a website to load and it's so freaking slow. i already update my firefox to the latest version. and already cleared all cache. please firefox. we need the fastest browsing experience like opera and other web browser. please provide us this

Asked by FUAD ZAWA 1 year ago

Last reply by Paul 1 year ago

  • Archived

Adguard support

I am unable to use Firefox on Android as no webpages load when I have Adguard enabled on my phone. Adguard is an ad block that works using a local VPN. It works well with… (read more)

I am unable to use Firefox on Android as no webpages load when I have Adguard enabled on my phone. Adguard is an ad block that works using a local VPN. It works well with all other Android browsers except Firefox. I hope there'll be some solution to this issue.

Asked by venkat4541 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox on Android

Ok, so this question was asked 3 years ago. Is <datalist> still not working? I am only having this issue on Firefox for Android. Here is the original question I fou… (read more)

Ok, so this question was asked 3 years ago. Is <datalist> still not working? I am only having this issue on Firefox for Android. Here is the original question I found having he same problem: https://support.mozilla.org/en-US/questions/1301131

Asked by zflixx13 1 year ago

Last reply by Paul 1 year ago

  • Archived

"in-app" browser going dark after switching apps or screen timeout

When I open a link within another app, like Facebook or Discord, it usually opens a version of Firefox inside that app, without all the full features. And that's fine, be… (read more)

When I open a link within another app, like Facebook or Discord, it usually opens a version of Firefox inside that app, without all the full features. And that's fine, because usually I just want to read whatever it is quickly, and move on. However, I've noticed that if I change apps or let the screen time out when I have one of these links open, the screen will be black or blank when I open it again. I have to go back and click the link again to make it load. Refreshing doesn't work, and if I go to the menu and click "Open in Firefox" after this happens, that tab will never load. I have to copy the URL and open a new tab to load it.

Obviously, I can get around this by choosing the "Open in Firefox" option as soon as I load the page in the first place, but I don't really want to have to open a new tab in my browser every time I want to read a news article on FB or open a meme someone sent me. Overall, I really love Firefox, but this is a problem I didn't have with Chrome, and I'm not seeing anything in the settings to change it. Is this a common issue, and can it be fixed?

Asked by mrk34 1 year ago

Last reply by Paul 1 year ago

  • Archived

Video Features Not Working (Fullscreen, picture in picture, notification panel control)

I have the latest version of Android 13 and Firefox up to date on my phone, but there's been some weird behavior when playing videos as of late. Videos refuse to properly… (read more)

I have the latest version of Android 13 and Firefox up to date on my phone, but there's been some weird behavior when playing videos as of late. Videos refuse to properly go fullscreen now. When I tap the fullscreen button, the video moves to the center of the screen but stays in portrait orientation, which is obviously not what I want. In addition, picture-in-picture is not working at all, and the notification control panel (that lets you pause and play minimized videos from the notification) is not appearing even though notifications are not disabled for Firefox. Videos still play, but almost none of the features for them are working. What is going on? Can anyone help?

Asked by Emerson 1 year ago

Last reply by gokay_ozakturk 11 months ago

  • Archived

browser takes 30mb data everytime I use it. Slows down to the point can take tens minutes for simple operation. i feel like uninstalling it completely. have read reviews too firefix got worse recently

Browser takes tons data. I clear it. Try to use internet again and again i dont get what I typed in and brower takes over 30mb data. I am clearing history, cache and data… (read more)

Browser takes tons data. I clear it. Try to use internet again and again i dont get what I typed in and brower takes over 30mb data. I am clearing history, cache and data many times a day. I will resort to uninstslling Firefox completely.

Asked by dfmichael8 1 year ago

Last reply by Paul 1 year ago

  • Archived

Videos in Firefox on Adroid are not playing

Whilest using the Android Firefox app, suddenly all Videos except normal GIFs stopped playing and are instead eternally loading or showing a blank screen. This is the cas… (read more)

Whilest using the Android Firefox app, suddenly all Videos except normal GIFs stopped playing and are instead eternally loading or showing a blank screen. This is the case for Youtube, Vimeo, Imgur and all other Platforms I found so far. By using the beta version of the app in the "about:config" menu I changed the setting "media.mediasource.vp9.enabled" to "true" which fixed it for Youtube, but other Videos on other sites are still not working. I also tried disabling all addons and doing a complete clean reinstall of the app, but this too had no effect.

Any ideas on how to fix are appreciated :) Thanks in advance

Asked by AnyAnom 1 year ago

Last reply by Claudiu 1 year ago