All Products Support Forum

When I press the pause button on my keyboard, it doesn't stop the YouTube video like it used to. I'm not sure why it stopped working. I've checked the key, and it works fine in Chrome.

I was unable to sign in Qobuz from yesterday. I have been using Firefox ver 115 to play streaming music from Qobuz on my Windows 8.1 PC as its sound quality is better than other browsers. Yesterday, I found nothing happened after clicked the SIGN IN button on Qobuz's login page, however I had no problem using Google Chorme to login.

So I uninstalled/re-installed Firefox, and tried different older/newer versions, still didn't work.

I tried another PC running Windows 10, with Firefox ver 124.0.2, got the problem.

Please fix the problem ASAP, Firefox team. Thanks.

Its purer sound is the main reason I use firefox, instead of other browsers.

Until yesterday everything was fine. I was able to complete recaptcha. But when I tried searching something today, I couldn't do it because of the recaptcha. It was stuck on infinite loading. Every website I visited the problem was there. I tried fixing it from the tips I found in the forum here but nothing seems to work. I was frustrated. Then I tried Brave browser and it was working. Please help me fix this problem. Thank you.

i recently lost some data i want to get back, and this may be my last attempt, but is it by any chance stored here? and if it is, how do i transfer it back to my regular cache/cookies/data/bookmark folders

I tried to log in to my Firefox getting started page which used to just load. It now appears to need a log in which I try to do using my Gmail credentials. The password comes up as being incorrect which I know is not the case. If I try to change it I get as far as a Gmail code being sent to my account but when I enter that it says that is incorrect. I have not been able to load the getting started page since.

""Description: COX Server Name: smtp.mail.yahoo.com Port: 465 Connection Security: SSL/TLS Authentication method: OAuth2 User Name: your user name, duh - Mine keeps changing the user name to the last name I put into any of my 6 accounts. The only way it will send mail is if the correct user name is in the correct account (obviously). Why is it changing constantly? click OK""

I've read the "fixes" from 2023 and they do not work for me. I tried changing the DESCRIPTION to blank, didn't work. Changed them to the corresponding e-mail for the account. Didn't work. Changed it to "SMTP" with the corresponding e-mail. Didn't work.

It keeps changing the last one I edit to the one I edited before it. It's driving me crazy. Won't send mail unless the User Name is correct (obv.)

Whole mess started when forced to switch from Cox to Yahoo recently. Seems to be working other than TB changing the name as soon as I type in the next one in the next email address and then it not working until I change the User Name back to the proper e-mail address of the 6 accounts.

I drag-n-dropped an account (POP3) folder "inbox" to the "Local Folders". How can I return the "inbox" folder back to my account folder ? Drag-n-droping back does not work.

I have three different computers that I can use Thunderbird to access my hotmail account. All three computers can have the exact same server settings. One computer refuses to send emails unless I cancel the send and immediately resend.. Thunderbird ver 115.10.1 (64-bit) Windows 10 Home Ver 22H2 IMAP Mail Server outlook.office365.com Port 993 Connection Security SSL/TLS Authentication 0Auth2 Outgoing SMTP Server smtp.office365.com Port 587 Connection Security STARTTLS 0Auth2 Take Note All three machines can have identical settings listed above or various changes like Normal Password instead of 0Auth2 and/or an Outgoing server can be smtp-mail.outlook.com with normal password or 0Auth2... One computer must be cancelled will sending and when resent, it goes... no problem...immediately. If I don't cancel and wait, for it to send on the 1st attempt, it will eventually timeout on the outgoing server. Then I might have to reenter a password. Very annoying. I have been doing this for years. It is my workaround....

I deleted Thunderbird, than Installed latest version. Now in Thunderbird "Use Primary Password" is clicked so I can't reset primary P/W. Previous P/W doesn't work because there is no P/W there as far as I can see. Instructions I found: "Tools> Developer Tools> Error> etc. There is no "Error" button. Instead I get Incoming Connection (attachment) and an other screen that I don't understand. Can you help please? Thank you Ilio Pieroni

I have had Thunderbird email account for years and now I have problems getting my emails to come through on a regular basis. I have to shut down my PC and then restart to get emails to come through. What is the problem. Thanks, James Craig Herring

Problem with using space bar when trying to post replies on YT or other sites. Can key text, but space bar does not work. On Google search page, can get only one space between words. Tried 2 different keyboards w/same problem. Doesn't seem to happen on Chrome or Safari. Re-installed Firefox with same results. Any thoughts, please? Thank you.

Hi All,

I would like the content area of my tabs moved up so that the box is filled with the actual tab color, without the white background, and also the text will be vertically centered. Right now, the text is dropping too close to the bottom of the tab.

Had this looking very nice in FF 88 with the same code, as you can see in the attached images, but it seems to render differently in FF 115 ESR and FF 125.

Below is some code I used to style the tabs, but the problem exists without this code as well.

I've also included some "tabs on bottom" code I'm using as well at the very bottom.

Would sure like to get those Classic Toolbar Buttons working again too (shown in the second image), but that will be a later request :)

Any help is appreciated.

Thanks!

/* Highlight non-selected tabs on mouseover */ .tabbrowser-tab:not([selected]):hover .tab-content {

  background-color: #dbe3eb !important;

}

1. TabsToolbar {

 -moz-box-ordinal-group: 3 !important;
 padding-top: 0 !important;
 padding-bottom: 0 !important;
 height: 25px !important;
 background-image: url("bkmr_back.gif") !important;
 border-top: 1px solid #afc0d2 !important;
 border-bottom: 1px solid #8698aa !important;

}

/* Background color of selected tab */ .tab-background[selected="true"] {

   background-attachment: none!important;
   background-image: none!important;
   background-color: #eef5fc !important;

}

/* Background color of non-selected tab */ tab-background:not([selected]) {

   color: #000000 !important;
   background-color: #c7d3e0 !important;

}

/* Border color & bold text for selected tab */

1. TabsToolbar .tabbrowser-tab[selected] {

   font-weight: 700 !important;
   color: #000 !important;
   border-top: 1px solid #8698aa !important;
   border-left: 1px solid #8698aa !important;
   border-right: 1px solid #8698aa !important;

}

/* Border color & normal text for non-selected tab */

1. TabsToolbar .tabbrowser-tab:not([selected]) {

   font-weight: 600 !important;
   color: #000 !important;
   border-top: 1px solid #afc0d2 !important;
   border-left: 1px solid #afc0d2 !important;
   border-right: 1px solid #afc0d2 !important;

}

/* -------------- TABS ON BOTTOM --------------- */ /* TABS: below nav-bar - updated for 89+ | 108+ | 113+ */

• |*:root {

 --tab-toolbar-navbar-overlap: 0px !important;
 --tab-min-height: 25px !important; /* adjust */
 --tab-min-width:  80px !important; /* adjust */

}

1. navigator-toolbox #TabsToolbar {

 position: absolute !important;
 bottom: 0;
 /* height: 27px !important; */
 height: 28px !important;
 width: 100vw !important;

}

/* navigator-toolbox - padding */

• |*:root:not([chromehidden*="toolbar"]) #navigator-toolbox {

 position: relative !important; /*89+*/
 padding-bottom: calc(var(--tab-min-height) + 1px) !important; /*adjust*/
 background-color: var(--toolbar-bgcolor) !important;

}

/* TABS: HEIGHT */

1. tabbrowser-tabs,
2. tabbrowser-arrowscrollbox,
3. tabbrowser-tabs .tabbrowser-tab {

 min-height: var(--tab-min-height) !important;
 max-height: var(--tab-min-height) !important;

}

.tab-stack {

 height: var(--tab-min-height) !important;

}

1. TabsToolbar {

 height: var(--tab-min-height) !important;
 margin-bottom: 0px !important;
 /* box-shadow: ThreeDShadow 0 -1px inset, -moz-dialog 0 1px !important; /*optional*/
 /* background-color: var(--toolbar-bgcolor) !important; */
 color: var(--toolbar-color) !important;

}

/* drag space */ .titlebar-spacer[type="pre-tabs"], .titlebar-spacer[type="post-tabs"] {

 width: 40px;

}

/* Override vertical shifts when moving a tab */

1. navigator-toolbox[movingtab] > #titlebar > #TabsToolbar {

 padding-bottom: unset !important;

}

1. navigator-toolbox[movingtab] #tabbrowser-tabs {

 padding-bottom: unset !important;
 margin-bottom: unset !important;

}

1. navigator-toolbox[movingtab] > #nav-bar {

 margin-top: unset !important;

}

/* hide indicators and caption buttons */

1. TabsToolbar .private-browsing-indicator {display: none !important;}
2. TabsToolbar .accessibility-indicator {display: none !important;}
3. TabsToolbar .titlebar-buttonbox-container {display: none !important;}
4. TabsToolbar #window-controls {display: none !important;}

/* -------------- TABS ON BOTTOM --------------- */

I sent an email with multiple BCCs and no CCs or TOs, I put myself as one of the BCCs.

I did not receive it and I do not think anybody else did as well since I asked a few people.

The email is in the sent folder. I tried forwarding the email from my sent folder to myself as CC, and that worked. I also tried fowarding as BCC, and that worked.

So what is going on? Is BCC working? How can I know for certain? Do I need to foward the email as BCCs to all my BCCs to get this to work?

Thanks for your help.

I deleted the old user names and passwords associated with my bank account. Now I can no longer login to my bank acct using Firefox. Only with another browser.

I tried to uninstall then reinstall Firefox but the problem continues. What to do now to login to my bank account?

Sorry, but this feature is a PITA. Is there a way to turn it off.

I've been a firefox user for > 15 years but I won't continue to be if I have to put up with this.

You should make it so you have to opt to turn in on.

Harry Pollard

Hi.,

 Cox cable just discontinued their email server and moved all it's email accounts to Yahoo.

I had been using Thunderbird successfully with Cox for several months before this happened.

 I am able to send and receive emails now via my new online Yahoo server;  however I have not

been able to connect / use Thunderbird to send and receive emails since the Yahoo changeover. I have tried many things, but I either get a "failed" error message or a "timed out" error message. Yahoo support has not been able to figure this one out. They are hard to get a hold of and hard to understand (communicate with). They are overseas from the US.

 I appreciate any help you can offer.

Kind regards, Ken

I was subscribed to a large distribution list, but then unsubscribed. But I didn't unsubscribe. So I subscribed again, but was soon unsubscribed again! My email address and password may have been hacked. So I logged into my Comcast ISP and changed my email password. Then I started Thunderbird, and as expected, it asked for my password, and I gave it. My email came up. I tried sending an email and it asked for a sending password. I ignored it, but after a long delay, it refused to send the message. So I tried again, this time giving it my new email password. The sending then worked. I assumed all was now OK.

But, as a final test, I exited Thunderbird, and then restarted. It again came up OK with my emails shown. Then I again tried sending a test message to myself. But it again asked for my sending password! Thinking this might be a scam, I put in a password of "bullshit". Then I received the following popup message:

Sending of the message failed. An error occurred while sending mail. The mail server responded: Polite people say HELO first. Please verify that your email address is correct in your account settings and try again.

What!!! It sure seems like someone (at Thunderbird?) is in the loop grabbing my password before encoding it for storage. A similar thing happened in the past, where I think my account was hacked. So, was this a hacking attempt, and if so, was it from Thunderbird software or my Comcast ISP?