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  • Archived

One of four mailboxes missing

I have four mailboxes using Comcast/Xfinity. One of the four does not appear in Firefox. It DOES appear in Edge and Thunderbird. I asked about this about a month ago and … (read more)

I have four mailboxes using Comcast/Xfinity. One of the four does not appear in Firefox. It DOES appear in Edge and Thunderbird. I asked about this about a month ago and the mailbox appeared. But in the past week it has once again gone missing.

Asked by Grover 1 year ago

Last reply by cor-el 1 year ago

  • Archived

GMX Email

Not so much a question as information really. I had to close and uninstall the GMX App because it became too problematic. Wanting me to verify my account all the time, so… (read more)

Not so much a question as information really. I had to close and uninstall the GMX App because it became too problematic. Wanting me to verify my account all the time, sometimes more than once a day. There really wasn't any unusual activity I would have noticed and asked for help. I kept sending messages that seemed to have no effect. It was really time consuming. Perhaps they wanted me to give them more than one account to manage, but as I'm a bit of a technophobe I could imagine too much going wrong. They were telling me that my login details were wrong when they weren't. I had them written down. The end came when they with-held my emails, and gave me only restricted access. I didn't feel that I had any choice at that point. I thought I should let you know as you had it listed as a suggested login. I won't be using it again. I have been with Google for a good number of years now and have never once been asked to verify my account. I actually wondered if it had been hacked, so that really was the only course of action I could take. Just so you know that I won't be choosing it as a login. I am hoping that you will remove it from the suggestions as I am relieved to be out of the nightmare that it became. It's kind of you, but there really isn't any need for help to fix it. Closing it down did the trick.

Best wishes Jackie

Asked by Nanna Jack 1 year ago

Last reply by Paul 1 year ago

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Text renders improperly in Firefox 102

I recently upgraded to Firefox 102 on my machine running OS X 10.15.7 and started facing issues with improperly rendered text. See a screenshot of the Google search page … (read more)

I recently upgraded to Firefox 102 on my machine running OS X 10.15.7 and started facing issues with improperly rendered text. See a screenshot of the Google search page for "малина" affected by this issue (screenshot 1). Moreover, other alphabets like Armenian get completely messed up, as opposed to Russian where only spaces and punctuation marks seem to be affected (screenshot 2).

I asked my peers running on OS X 12.4 to try and see if they experience the same problem but they saw no issues whatsoever.

I temporarily downgraded to Firefox 101 but would appreciate a solution.

Asked by r1mcp5ld 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Version 101.0

This tab [ https://www.weatherforyou.com/maps/elmira-mi-interactive/45.06444/-84.85611 ] worked just fine before the last update (101.0 for W7), and now it doesn't. It sh… (read more)

This tab [ https://www.weatherforyou.com/maps/elmira-mi-interactive/45.06444/-84.85611 ] worked just fine before the last update (101.0 for W7), and now it doesn't. It should show a radar map of my local area. Just FYI.

Asked by randal.osgood1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Google Calendar does not display on home page

To whom it may concerm: This is Danielle. When I open my firefox home page (https://www.ighome.com) I get an error message stating that the calendar is open in another we… (read more)

To whom it may concerm: This is Danielle. When I open my firefox home page (https://www.ighome.com) I get an error message stating that the calendar is open in another web page and I don't understand how because this is the only browser I use. The calendar used to display every time I opened firefox and now, I keep getting the error message. Please help. Thanks,

-Danielle

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by Danielle 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox on Windows 11 now runs at 100% and a stack of ram

Firefox on Windows 11 now runs at 100% and a stack of ram. Obviously this slows down my PC and this is only on the home page with nothing to look at. This makes it unuse… (read more)

Firefox on Windows 11 now runs at 100% and a stack of ram. Obviously this slows down my PC and this is only on the home page with nothing to look at. This makes it unuseable. Tried help pages - no use at all. Why am I asking an unknown instead of Mozilla? To big for their boots?

Asked by MikeB 1 year ago

Last reply by Terry 1 year ago

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Inaccurate Firefox application memory crashing Mac

Every couple of days I get the attached "force quit" pop-up, telling me that I need to close applications to avoid "problems." Everything on my screen becomes inoperable… (read more)

Every couple of days I get the attached "force quit" pop-up, telling me that I need to close applications to avoid "problems." Everything on my screen becomes inoperable. I run the Firefox task manager, and it says that Firefox is using well under 100 MB (screen shot attached), but that pop-up give a conflicting number of well over 100 GB.

I'm concerned that there is some kind of malware running in the background and causing Firefox to gum up my Mac. There are no help articles on this, and I can't find anything on Google.

I do use Logic Pro X, which is known to gobble up resources. But this particular time, while Logic was open, I hadn't opened a project yet.

I was using a Telehealth app through my electronic medical record that I believe uses Facetime for their back end. But after I signed out of that session, the pop-up appeared again, and again everything stopped working. That is when I took the screen shots.

Asked by Robbie1299 1 year ago

Last reply by cor-el 1 year ago

  • Archived

russian search engine keeps on popping up even though i eliminated from list

even though i eliminated the russian (i assume it's russian) search engine from list, it keeps on popping up when i open the browser. how ca i definitely eliminate it? … (read more)

even though i eliminated the russian (i assume it's russian) search engine from list, it keeps on popping up when i open the browser. how ca i definitely eliminate it?

Asked by moniqueborn 1 year ago

Last reply by Terry 1 year ago

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signing in to my AT&T email account

I have had this email account forever and suddenly I'm given the message that I've tried too many times to sign in incorrectly. Well I haven't and now I need to get into… (read more)

I have had this email account forever and suddenly I'm given the message that I've tried too many times to sign in incorrectly. Well I haven't and now I need to get into my email. Why is this a problem and can I talk to someone to get help.

Asked by daphneneris 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Login & Password

Hi Firefox Team, I'm a regular user & used Firefox since long time on my PC & Smartphones i loved this browser. Firefox is my main browser and there are more tha… (read more)

Hi Firefox Team,

I'm a regular user & used Firefox since long time on my PC & Smartphones i loved this browser. Firefox is my main browser and there are more than 50 website Login & Passwords saved on my Firefox account. Because i trust Firefox so much. I don't keep passwords anywhere except Firefox & i don't even remember all this logins. Recently i forgot my Firefox password and just reset the password unaware of that is caused delete all my logins. So when i reset i lost all my important logins and password. I don't no why you guys did this and now i lost all my hopes. i cant even log my Facebook, Instagram, twitter and so many important websites i daily using. Please i appreciate if recover my old logins & password to this Firefox account and let me keep using Firefox in future.

Thanks, Kavisha Silva. ([email address])

Asked by KaVisha SilVa 1 year ago

Last reply by Paul 1 year ago

  • Archived

My Ajatix Drop Down Menus not working with Firefox

I use Ajatix drop down menus in my website https://luresnreels.com. My .css and .js files in my website don't function apparently. The drop down menus do not work in Fire… (read more)

I use Ajatix drop down menus in my website https://luresnreels.com. My .css and .js files in my website don't function apparently. The drop down menus do not work in Firefox, but do work in Chrome and Edge. Looks like it's not working on my iPhone also. I have a new desktop computer with Windows 11 home edition. Ajatix used to work fine on my old Windows 10 computer. What to do? Thanks

Asked by ron151 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Can't upload large files on Google Drive

For a few months now I can't upload anything larger than 500 MB on Google Drive. I did talk to GD support and it worked fine with Chrome and Chromium. So whatever is caus… (read more)

For a few months now I can't upload anything larger than 500 MB on Google Drive. I did talk to GD support and it worked fine with Chrome and Chromium. So whatever is causing this problem, it's in Firefox. I tried with a clear Firefox (one with no extensions by deleting /.mozilla) but it's still the same - the upload starts but then stops within the first 30 seconds. Ping and traceroute are all perfectly fine to google servers, no losses, so it's not the connection either.

Firefox is the latest stable version: 101.0.

Asked by Valso 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Firefox update to the latest

After updating Firefox, all pages are minimized and the contents need to be enlarged everytime I open a page. I also cannot login yo my bank account on Firefox but can on… (read more)

After updating Firefox, all pages are minimized and the contents need to be enlarged everytime I open a page. I also cannot login yo my bank account on Firefox but can on Edge and Chrome.

Asked by jalnet1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

I have landed in a color theme that literally nauseates me and I can seem to get out of this ghastly world. The colors of icons are irredescent pink, orange, blue, yellow, etc. How to I get back to my prior color theme?

I strongly dislike the color theme of my browser. The irredescent pink, orange, blue, etc of icons literally nauseates me and I can't get back to my original color them… (read more)

I strongly dislike the color theme of my browser. The irredescent pink, orange, blue, etc of icons literally nauseates me and I can't get back to my original color theme. I also have a black screen, instead of the white one I prefer and images appear solarized, rather than natural, even in skyping with family.

Asked by Nona Henderson 1 year ago

Last reply by Terry 1 year ago

  • Archived

Open New Window No Longer an Option?

For some reason I'm no longer able to open a new browser window either by right-clicking the dock icon or under the File menu. The only option available is to open a new … (read more)

For some reason I'm no longer able to open a new browser window either by right-clicking the dock icon or under the File menu. The only option available is to open a new private window. I can, however, move a tab to a new window.

Is there any was we can add back the functionality to just open a new "normal/unprivate" window?

Asked by devin1229 1 year ago

Last reply by cor-el 1 year ago