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Web search with |Firefox

Suddenly, when I search the web with a topic search term, e.g. "thrombin", I get the error message: 'The page you are looking for cannot be displayed because an invalid m… (read more)

Suddenly, when I search the web with a topic search term, e.g. "thrombin", I get the error message: 'The page you are looking for cannot be displayed because an invalid method (HTTP verb) is being used.' Can you help me resolve this problem?

Asked by hvoorhis 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Losing the new tab +

Since the last Firefox update to 108.01, or that is when I first noticed this problem. When I have many tabs open right to the end of the tab bar the new tab + disappears… (read more)

Since the last Firefox update to 108.01, or that is when I first noticed this problem. When I have many tabs open right to the end of the tab bar the new tab + disappears off the screen. The more tabs I open it does correctly automatically reduce the width of the tabs but pushes the + tab off to the right, this never use to happen before it always kept the new tab + in view.

Asked by Richchad 1 year ago

Answered by Richchad 1 year ago

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I need help figuring out why sync between PC's is not working correctly

I have a desktop and laptop both with FF installed and synced and they ALWAYS load identical. Yesterday I set up my my new desktop in my office and I installed FF and whe… (read more)

I have a desktop and laptop both with FF installed and synced and they ALWAYS load identical. Yesterday I set up my my new desktop in my office and I installed FF and when I logged onto my account my FF stayed the default color. This never happened before, and as I turned and looked at my old desktop I saw that it too now had the wrong theme. So I went into my kitchen were I have my laptop set up (it just upgraded itself to win 11 and I am using it as a training tool) the FF on it was no longer appearing correctly.

I have since spent 30 some hours uninstalling/reinstalling FF/ deleting my profile, remaking my profile, re-deleting my profile and making another new profile using a different email and when I install FF on ANY OTHER pc it will not load correctly, especially themes and add ons.

What the hell is causing this and how do I fix it??

On every PC I used my Revo Uninstaller Pro to uninstall FF including file remnants and then meticulously scrubbed repeatedly each PC for any leftover registry and file remnants, and then I used my file eraser program to wipe all the file slack.

If this is going to be an issue why have FF ? I spend enough time now keeping Edge disabled and dont want my fav primary browser to become a "High Maintenance" browser having to spend time EVERY TIME I TURN ON MY PC fixing this, repeatedly. Its like having to add water to your cooling system every time you start up your car before you can use it.

Any help would be enormously appreciated.

The trouble shooting information below is for the first install tonight after getting home and making the newest profile and it is seemingly staying correct, the next install on my laptop is incorrect, it has one deleted theme installed yet is "using" the default theme and the correct theme I picked is not even showing.

Asked by rbrtmac 1 year ago

Answered by rbrtmac 1 year ago

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AOLattachments not opening

Since about 2 weeks ago many AOL attachments are not opening (pdf.s are but others eg Word not). I have read thru' previous messages on this (in 2021) but turning off enh… (read more)

Since about 2 weeks ago many AOL attachments are not opening (pdf.s are but others eg Word not). I have read thru' previous messages on this (in 2021) but turning off enhanced tracking has not fixed it. My attachments open in Edge and Chrome. Like others I would like to stay with Firefox but cannot live with this problem. Help please

Asked by DavidWalker 1 year ago

Last reply by cor-el 1 year ago

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Any time I move my Samsung phone (without even passing security fingerprint) a message box appears then quickly disappears until moving the phone again

Cannot take screenshot of problem (pop up ms from Amazon via Firefox) . . as soon as I pick up the phone or attempt any action whatsoever, the message box disappears. An… (read more)

Cannot take screenshot of problem (pop up ms from Amazon via Firefox) . . as soon as I pick up the phone or attempt any action whatsoever, the message box disappears. And since I have a fingerprint access option on, the moment my finger touches the screen for full access there is no record of the message for screen capture. Also, if I do nothing, the screen goes black (normal, with time/date etc visible) within a few seconds after the message appears . . though it is waiting for me to touch the screen at which time it reappears again for a few seconds. So it is pick up the phone . . trigger motion detection . . message box appears . . wait a couple of seconds . . black screen . . touch or pick up the phone . . message box . . black screen etc. I can of course do the fingerprint scan and have full phone features, but the preliminary nag "box message" all the time bugs the hell out of me. In the text of my "complaint" I quoted what the message says, it is not from Firefox but does have a tiny Firefox logo upper left. The small rectangular window also has a left/right "full return" arrow (grayed out each one) with a black "pause" button in between the two arrows, and it is not grayed out. However nothing happens if I touch it. In very small print under the main text (first few words of my Amazon review) is a link to the Amazon page where I posted a review of a product. The message itself that I refer to is NOT from Firefox, but is comprised of the first few words of my review headline (not all of it but most) on the Amazon product comment review page. So even though the "content" of the unwanted message is from Amazon, the Firefox logo nevertheless appears (very tiny) in the upper left of the rectangular window, so it appears to be a composite error interaction between Firefox and Amazon. How to tell Firefox to stop posting it? Or how to tell Amazon that their software is somehow involved? I haven't a clue . . ! This is a re-written complaint . . the original one resulted in an email request from "Seburo" who asked for a screenshot, but did not provide a return email address that functioned. So I am posting here a second time, thanks.

Asked by richloomis 1 year ago

Answered by richloomis 1 year ago

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White/Gray Bars appearing around edges of browser window, tried refresh/troubleshooting mode/reinstall to no avail

This problem started with an update a couple months ago. Each bar is about 4 pixels wide and appears only on the right, left, and bottom edges of the browser window. They… (read more)

This problem started with an update a couple months ago. Each bar is about 4 pixels wide and appears only on the right, left, and bottom edges of the browser window. They persist when the window is full size or smaller, but disappear on f11. The bars are completely unresponsive. Clicking or resizing the window doesn't seem to work inside of them. Even though the top of the window has no visible bar, there is still an unresponsive region like the other three sides and approximately 4 pixels of empty space.

When it comes to color, the bars spend about 50 percent of the time as white and 50 percent as the same gray that Firefox's dark mode uses. I wasn't able to get a screenshot when the bars were gray, but I was able to screenshot the top right and left corners when the bars were white, which I have attached.

It appears as if there are buttons of some sort poking out on the top right and left corners. If I had to guess, the top right icon looks like the "x" button on a Windows 7 window, and the top left icon looks like the red dot in the uppermost corner of a macOS window. My machine has only ever run Windows 10, and Firefox is the only application that this problem occurs in.

Restarting, using troubleshooting mode, manually removing extensions and themes, messing around with compatibility settings, running as administrator, refreshing Firefox, and reinstalling Firefox have all been unsuccessful. It really is annoying to live with this bug.

Asked by carter.d.doc 2 years ago

Last reply by SLEEPY 1 year ago

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websites visited with Firefox - large words, no symbols, over-run words

The menu in selected websites do not show typical icons. I only see words and they are in large font; the words run over each other. (Please see attached screenshot for o… (read more)

The menu in selected websites do not show typical icons. I only see words and they are in large font; the words run over each other. (Please see attached screenshot for one website.) This issue renders functionality of the website inoperable. This issue happens to about 40-50% of the websites I interact with.

For the same website in Chrome, this issue does not occur.

How to fix this in Firefox? Thank you.

Asked by dwhydro 1 year ago

Answered by FredMcD 1 year ago

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marriage crash

This is my story. Digital affairs are serious problems for a marriage, although sometimes, they are also a symptom of underlying problems. Either way, you may quickly end… (read more)

This is my story. Digital affairs are serious problems for a marriage, although sometimes, they are also a symptom of underlying problems. Either way, you may quickly end up needing a divorce lawyer’s assistance if you do not put a fast halt to what is happening. Previously, traditional notions of infidelity required an actual physical relationship between an unfaithful spouse and their romantic partner. Thanks to the chxhack @gmailcom who helped me to dig into the communications of my husband platforms like his phone and social media, that i discovered that he was hacking extra affair and i got all the records of the communications and i was able to save my marriage. therefore if you are experiencing such worries get intouch with above. thank you.

Asked by realhack98 1 year ago

Last reply by Paul 1 year ago

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Firefox, bookmark-bar

In the bookmark-bar in my Firefox-installation contains the soft-button for the function "Import bookmarks". I do not need this function always showed in the bookmark-bar… (read more)

In the bookmark-bar in my Firefox-installation contains the soft-button for the function "Import bookmarks". I do not need this function always showed in the bookmark-bar. How can i remove it ?

Asked by chsf1 1 year ago

Answered by cor-el 1 year ago

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Previous bookmarks not shown

I reset my PC and reinstalled Firefox last month, but my bookmarks were never recovered after I logged in my Firefox account. A couple of months ago I installed Firefox o… (read more)

I reset my PC and reinstalled Firefox last month, but my bookmarks were never recovered after I logged in my Firefox account. A couple of months ago I installed Firefox on another PC (to which I no longer have access) and it showed all the synced bookmarks, but this time it doesn't. What should I do? Thank you

Asked by InfernalLord 1 year ago

Answered by InfernalLord 1 year ago

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Asking help from Fred McD

Hello Fred McD, Thanks for getting back to me. First, my computer screen froze (I suspect some interference of a hacker or something). Anyway, I turned off my computer… (read more)

Hello Fred McD,

Thanks for getting back to me. First, my computer screen froze (I suspect some interference of a hacker or something).

Anyway, I turned off my computer, waited several minutes, and turned it back on, again. A message came on the screen said I wasn't "signed in." Then, another smaller window came up saying I could "sign in" by clicking on a blue button. But, that didn't work after three tries, so I clicked on the "closed" button. That allowed me very limited access to the internet. A "black" label announcement said that I wasn't signed in - and that my files were inaccessible to me.

It looks like I need a technician, but I presently have no car and I don't know of any technicians who do "House Calls."

I'm also wary of contacting an online technician. One time a year or so ago, I looked up a phone number for Microsoft - and the guy I spoke with had an "Indian" accent. He sort of helped me for a stiff fee. In hindsight, I realized he couldn't possibly have worked for Microsoft - even though he assured me that he did...

Can you or someone on your staff possibly help me. I trust Mozilla Firefox and I'm prepared to pay a reasonable fee.


Thank You, Eric Vollmer

Asked by voiceinthewell 1 year ago

Last reply by James 1 year ago

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Firefox 100.0 - "Forced" dark mode

As from v100.0, Firefox allows users to "set their preferred color schemes for websites". Ironically, this does not addresses complaints from users, including me, who wi… (read more)

As from v100.0, Firefox allows users to "set their preferred color schemes for websites".

Ironically, this does not addresses complaints from users, including me, who wish for a consistent Light theme all across Firefox.

Even if "Web site appearance" is set as Light, the following still remain dark:

  • Background of main drop-down menu (Containing "Sync and save data", "New tab", "Print", "Settings", etc)
  • Background of right-click menu (Containing the refresh icon, "Save page as", "View page source", etc)
  • Background of "Please enter primary password" menu
  • Background of auto-filled user name and password menus
  • Background of elements in a bookmark folder
  • Background of Downloads menu
  • Background of Print menu
  • Background of "Clear all history" menu
  • Background of "Find on this page" menu
  • Background of "You are about to close X tabs" warning menu
  • Colour of title bar for "About Mozilla Firefox" window, when the window is not currently active

Being able to set "browser.theme.toolbar-theme" permanently as 2 would fix all of the above, but users are still (Note: Since v96.0, when this complaint was raised) prevented from doing so. Why?

Asked by hevinroyal 1 year ago

Last reply by Paul 1 year ago