All Products Support Forum

Hopefully nearing the end of a long saga. Used Comcast email and T'bird for many years. In November I wanted to add a new address to Comcast and that's when my troubles began - it was like quicksand: passwords, and more passwords etc. it became worse and worse and ... worse! I gave up on Comcast and opened Yahoo and iCloud email addresses and engaged Apple Mail. I've used Macs since about 1985 and used individual apps for browsing, mail, office suite etc. I'm used to having an "Address Book" as part of a mail program; Apple Mail has no address book their Mail reads "Contacts" for an address - very nice if one is using an iPhone but not so on my desktop Mac - so I return to Thunderbird which I'm used to. We oldies single task - it's like driving 25 MPH.

Today Matt helped with the correct authentication method to get my T'bird logged on to Yahoo, now to the rest of it:

I need to unfreeze T'bird's opening page which shows a Nov. 18 email as the newest message - I can't click the page away, only scroll to older messages. I sent myself a message today but it doesn't appear as a received message. Could the Mailbox be at capacity? I'm running T'bird v115.6.0 on Mac OS 13.6.3 and it was OK until I poked the hornets' nest.

Any thoughts are appreciated

I always use the current Firefox on two Macintosh browsers running OS 10.14.6.

Recently (in only one of the computers), if I download a file, a pane containing recent downloads opens in the upper left-hand quadrant. This is distinct from the downloads portion of the "Library" area, and gets in the way of my ability to use Firefox efficiently.

I can't seem to find a way to keep this pane from repeatedly opening up as I download things. Can anyone help?

I have a saved query folder that I use to view the contents of three folders, each in their own IMAP account. When I select this folder, the queries don't run -- I have to go into each individual folder first to initiate another check before this folder populates.

Can someone explain how this works? Perhaps I need to subscribe to the IMAP folders to keep them actively checked/updated? I would expect that when I enter into the stored query that it would perform that query and those folders would be checked.

Thanks.

I was exploring this new 115 of Thunderbird and ended up wiping the message viewer off the screen.

To start with, I have my TBird 115 as it came "out of the box." Three columns, Inbox folder tree on the left, Cards List in the center, and message pane in the right side.

I messed everything up when I widened the Cards list to the right edge of the window, where the <---> arrowhead disappeared and all there is to the right side is the window resize arrow from my Linux system and that awful slim Jim scroll bar.

I recovered my message pane using F8 key; it is below my short list of email in the Cards View. See the attached screenshot.

I would like to return things back to as they were with the three columns as described above. I forgot, too, where I turned on Classic View. There is a checked box in Settings somewhere. Or is it a menu? I need some help, please.

May I suggest a limit somewhere short of the right-side edge of the window and short of the scroll bar to only widen the message pane "so far," such that one can recover from pushing it that far, using the same means to return it with the double arrow.

OS: Linux Mint 21.3 Cinnamon Thunderbird 115 MintBox Mini 2 Pro computer

I've disabled this for my google account. So when I search from google.com this behavior doesn't happen. But when I type anything into my address bar on Firefox to search, the first suggestions are from my search history.

I don't want to delete my search history.

I often use my search history to find specific things that I need, but didn't bookmark at the time. I need my search history to be saved. I just don't want to automatically receive suggestions based on it.

Is there any way to turn this off? Even with an extension or something?

I would like to add a second account (POP 3) to be used ONLY for incoming mail, and use the same, original account (Gmail, IMAP) for all outgoing mail. But I cannot continue with the setup unless I also set up an outgoing server.

Using Thunderbird 115.5.0 on a Mac. I started using Thunderbird around 3 weeks ago.

I added several of my accounts. On some accounts, it shows folders that I have deleted months or years ago. They were not visible in Outlook or on the web interface. Now they are visible in Thunderbird.

These folders are shown in italics and greyed out. I cannot delete them in Thunderbird or interact with them in any useful way. They are just annoying. Any way to get them removed? Or at least hidden?

Thanks

After the latest update (124.0.2), two of my add-ons (Tapermonkey and Youtube Redux) are not working, even though Firefox says they're enabled, and it is giving no indication that the add-ons aren't working, no pop-ups to enable some permission for these extensions. Both of them reformat the layout of websites to make them more usable, and using sites without them is basically impossible for me. I have tried:

• Restarting Firefox
• Disabling the add-ons, refreshing, enabling the add-ons, and refreshing again
• Checking for add-on updates (everything is updated)
• Deleting and reinstalling the add-ons
• Restarting my computer
• Checking the permissions in the extension menu
• Turning off all other extensions except for one of the ones with issues
• Reading through the FAQs and help pages and following the instructions on some of them

Nothing has worked. Every time I reload one of the sites affected by this to check if it's finally worked, the site takes a very long time to load. Since these add-ons are for different websites and both aren't working, I know that the problem is not with the sites themselves. Thank you.

A few weeks back I posted a question regarding not being able to add any add-ons. (I wish there was some way of finding my own previous posts!) Anyway it seems that the Linux versions are broken and it can't be done. AH! but it can! As previously mentioned , the thing hangs at the point where the 'Cancel/Add' dialogue box shows up. Someone suggested using the TAB key to cycle round to the dialogue but that didn't work. BUT ... if you click back to your inbox, THEN the TAB key does work. TAB till you get to the 'Add' button, hit ENTER, and voila, you have added an add-on :-)

I've just updated to Firefox 125 and now, when I start to type in the URL bar and get my suggestion dropdown of previously visited pages, I no longer can see the actual url for each entry. All I see is the top level name for each entry.

This is not helpful, as I may have perviously visited a number of pages on that site and the information shown does not give me a way to differentiate sufficiently between those pages.

How can I get the exact url displayed on the suggestions dropdown.

How can I get those top level descriptions NOT displayed, so that only the urls are shown?

This question was asked here and the answer worked for some years, but no longer does.

The method was pretty simple, just change browser.tabs.loadDivertedInBackground from the default FALSE to TRUE.

An update in the last few months (not sure which) broke this. So, what is the new way of doing this?

(Running TB v102.4.2 on LM 20.4)

Hi everyone,

I just moved over from another email client, and so far I am happy with Thunderbird.

Is there an option where the signature is above the reply? As we speak, the signature is right below the reply email, instead of being beneath the email body text which has just been compiled.

Thank you in advance, Michael

I have recently started to use Thunderbird Mail. It is connected to my gmail account. I noticed that Thunderbird doesn't place into its Trash any mail that I have already trashed in my gmail account, and vice versa. I would like to synchronize trashing.

I get constant requests for me to update thunderbird. I don't want to update thunderbird. I worked to hard to retrieve the old thunderbird. The new version added features I didn't want and took away features I wanted. Please stop asking!

Hi, I've had this problem two other times with various upgrades, where my setting no longer works. I need horizontal lines between message headers in all folders. My eyes need the lines to be able to scan across and not get lost. I am using TB v115.3.3 on Windows 11 Home.

Here is an old version of my problem: https://support.mozilla.org/en-US/questions/1277758

Here is the full content of my userChrome.css file that is located here: C:\Users\Victoria\AppData\Roaming\Thunderbird\Profiles\hid4pw25.default\chrome

@namespace url(http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul);

/* Add bottom border to thread pane (message list) */

1. threadTree treechildren::-moz-tree-row {

 border-bottom: 1px solid grey !important;

}

Thank you for any help.

--Victoria