All Products Support Forum

good day folks.

getting out of microsoft's outlook thumb and managed to migrate everything, yet the folder orders cannot be re-ordered and are stuck on alphabetical, which is LAME. i've read all the help regarding this yet nothing works. download this, download that.

how in hell does one actually sort folders the way they want? in reality?

thank you.

As of today, March 22, 2021, the Send button and the Attach button in thunderbird have vanished. I see in older help threads this has happened before. I have used Thunderbird for about ten years. I myself do not remember this happening to me before.

I just stopped using Chrome because they insisted on spamming me in-app. I do NOT want to get spammed about "features" I couldn't care less about - especially when they show how little they respect me by forcing it on me.

So Failfox is doing the same thing? Forcing the "What's new" AD on me? I do not want it. I will quit using Forcefox if this is their philosophy. Help me remove this SPAM or I'll go find another browser.

For goodness sake, how much longer until every TOS and EULA simply says "You're a slave, shut up or die."?

Dear Thunderbird Team, I have the thunderbird version 7.8.1 64 bit down loaded a couple of days ago.' I cannot find the LAYOUT' tab under OPTIONS under MENU. On close scrutiny I found the view pane in CLASSIC VIEW by pulling the bottom line of message list up. This was the default setting.

All web sites and your support site says to change it to classic/wide/vertical using - OPTIONS > LAYOUT> classis/vertical/wide VIEWS. But, unfortunately I cannot see and tab named LAY OUT.

I want to change to other options like VERTICAL/WIDE view, as shown in the picture below.

I will be most obliged if you could please let me know how to do this.

(backstory) I've run into a strange error. When I use the url box, there is a wildly annoying "Did you mean...?" NO! I MEANT WHAT I TYPED!!! My solution was to just use the search bar. I like this solution. But now I need to get the cursor to default in the search box when I open a new tab.

(problem) I am having trouble changing the default location of the cursor when I open a new tab. I'd like to go to the search box, not the URL box.

pic of search box, url box, and annoying suggestions included just incase.

Hi there!

I'm using Firefox Nightly version 88.0a1 (2021-03-19) (64-bit) at the moment. And I couldn't help but notice that the native screenshot option is absent from my adress bar menu.

It is avaiable at the customization options, but I don't know if it's possible to get it back "inside" the address bar.

Can someone help me out?

I can't work with the tag display in the new version of Thunderbird. It's too strong to have the whole line coloured. it used to be the letters only. I returned to Thunderbird 68.

Is there a way to modify how the tags appear?

Is there a way to stop Thunderbird asking me to update?

I have the Add on "Tag toolbar" which works a treat in TB 68 as I don't need to open the email to tag it. With TB 78 I have to open the email to choose.

Help. Thank you

Hi Until recently I was using Live Mail and could archive emails I needed to keep in named subject folders e.g mobile phone bills. I found this very useful but I do not seem to be able to do this with Thunderbird. Archiving according to date and not subject will not be much use to me as I have still to migrate all my archived folders from Live Mail. Is there any way I can set up subject folders to archive emails? If there is could you make the instructions very simple please - I am not very tech savvy. Many thanks for your help Veronica Bennett

Can't locate "not junk" button in T Bird. Have message in junk file and select capital J to remove label. But file always reappears in Junk file. Right mouse click used to have "Not Junk" option but it is no longer there.

My god, this is driving me nuts. I will decide if and when I want to "update" a program, excepting of course the steaming pile that is Windows 10 where they cram it down your throats, often at a profoundly inconvenient time.

But after doing some upgrades to an old computer and installing v. 86 of FF, two days later it's in constant nag mode. I've shut off everything I can, I've tweaked about:config so much it's a wonder it still works at all. Everytime I start up the computer it displays a notification about do I want to allow FF to make changes. Not no, it's hell no. Everytime I start up FF I get a popup, (uh, wasn't FF supposed to have eliminate them?) nagging at me to upgrade. Then if I'm on for a while it nags me again. The more I get nagged, the more I push back. Now I may break something, FF, keyboard, whatever, but nagging me will not result in me doing what the nag wants. "Updates" over the years have made so many more things worse than better I can't even count. I've been using FF for ~15 years, generally been happy with it, but this is driving me nuts. How to I fix it? Fix, as in repair so it works like I want it to and like it used to. It's broken. Or should I just migrate to another browser?

Do You know or Can You create a Hot-key to Delete messeges Marked as Junk in a folder? Or can You help to set this Hot-Key in the last edition of Thunderbird?

How do I change, or is there a way to stop the browser from going back a page when i press delete too many times on a box or I haven't managed to click where I thought I had?

Greetings,

In long Thunderbird message threads or conversations, the older messages are displayed in an increasingly indented to the right and narrower format to the point where the earliest ones become narrow vertical columns just several words wide.

How can this be fixed so that all messages in the thread appear in normal, standard display format during scroll down?

Thanks for any helpful, knowledgeable replies to this issue.

Read the posts on this issue suggest right click text area submenu language, where is this sub menu as I don't see one when right clicking anywhere. Also working very very slowly when inputing text on facebook.

I have Thunderbird set to open messages in a separate window. There is a blank space under the status bar that appeared a few versions ago, and I can't get rid of it. It's not removable from the customize layout, and nothing under the View menu will remove it. It doesn't seem to serve any purpose either. When in the customize layout screen, you can't add anything to it.

Each of my email account has their own order for the columns in Inbox, Draft, Sent .... e.g. "Sender / Subject/ Date/ Size .... Now when I go from one folder to another, say from Sent to Junk the order and the actual columns change back to some other order e.g.. Thread/Star/Subject/Read/Date/ they are not permanent. I tried Safe Mode but my newly sorted columns still switch back to another (random?) order.

I have multiple accounts set up in Thunderbird and would like to change the display sequence. Is there a way to do that? I have searched the KB and Help and not found an answer.

windows 10..(#$$%^%^&^%)..need to set firefox as default browser...have been trying for over 2 hrs and still no results...is there a human being that I can call to get help...PLEASE