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Protonmail Errors which are absent on IceDragon

The included pic shows the red screen that comes up when I hold shift down when the mail composer is up, this is one of several like errors like a hover over text one and… (read more)

The included pic shows the red screen that comes up when I hold shift down when the mail composer is up, this is one of several like errors like a hover over text one and auto save one which crash the page nearly and require reloading of the page, another error is that the close, minimize and maximize buttons are missing when protonmail site tab is both active and maximized, not when minimized, then it is the same as the rest, support and I were not able to resolve this, I picked up some Java replacement extensions and whatnot and that did not work either.

Asked by Moe Zilla 1 year ago

Answered by Moe Zilla 1 year ago

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Firefox 100, Menus (Bookmarks etc) and PopUps Text changed color

Hello, Firefox just updated to v100. However, my menus (e.g., bookmarks, tools, history etc) and popups text has become black, having previously been white. The Menu Ba… (read more)

Hello,

Firefox just updated to v100.

However, my menus (e.g., bookmarks, tools, history etc) and popups text has become black, having previously been white. The Menu Bar and Tabs text are still white.

How do I get the White text back on menus and popups please?

Thanks in advance.

Asked by Paul 1 year ago

Answered by Paul 1 year ago

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Cant receive/send mail after updating win10 to version 91.9.0 (64-bit)

I suspect this has something to do with our old mail-server and changing the minimum level for TLS to TLSv1.2 In version 91 there is no ≡ > Options > Find in Optio… (read more)

I suspect this has something to do with our old mail-server and changing the minimum level for TLS to TLSv1.2

In version 91 there is no ≡ > Options > Find in Options to get to the Config Editor. How is that done now ?

Asked by markku.tiuri 1 year ago

Answered by david 1 year ago

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GMail security changes coming soon, affects access to POP and SMTP

I have been using Thunderbird for several years for my GMail accounts, and have always preferred to download my messages using the POP and SMTP protocols, rather than use… (read more)

I have been using Thunderbird for several years for my GMail accounts, and have always preferred to download my messages using the POP and SMTP protocols, rather than use the IMAP protocol which leaves them all on the web. Google now inform me that "To help keep your account secure, Google will no longer support the use of third-party apps or devices which ask you to sign in to your Google Account using only your username and password. Instead, you’ll need to sign in using Sign in with Google or other more secure technologies, like OAuth 2.0. What do you need to do? Email software, like Outlook 2016 or earlier, has less secure access to your Gmail. Switch to Office 365, Outlook 2019 or newer, or any other email software where you can sign in using Sign in with Google." These changes are due to take effect from May 30th. How can I prepare for them and still use the POP and SMTP protocols after that date? Is OAuth 2.0 appropriate?

Asked by blackberrylane.co.uk 2 years ago

Answered by sfhowes 2 years ago

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Dev Tools. What is happening here?

Hello, I am learning to look at websites with help of the development tools and the inspector tab and I am trying to get into how the web works and how the different pro… (read more)

Hello,

I am learning to look at websites with help of the development tools and the inspector tab and I am trying to get into how the web works and how the different programming languages interact and so forth. When moving the mouse over parts of the website, the relating code is highlighted in the inspector tab. I am having an issue as follows:

The first image shows a part of the website code. The mouse cursor is on no specific position, I marked its position with a blue arrow.

In the second image the mouse is over the red "free options" button and in the inspector tab a div appears out of nowhere. It does not appear in the code unless the mouse is moved over the button and disappears as soon as the mouse leaves the button. I have never seen that before (maybe because I am a beginner) and have no clue what happens there.

Is that done with javascript? Or with php? Or with css? Or anything else? What happens there and how can the actual code change?

In the inventor tab, does the code have to do with the DOM rather then the sourcecode of the website is that right?

Please give me some light =)

regards p3ppi

Asked by p3ppi 1 year ago

Answered by HKSim 1 year ago

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Top Sites missing

I updated Firefox today to 100.1.1. My previous version may have been a year old. "Top Sites" on the homepage has disappeared. I can still choose "Add to top sites" from … (read more)

I updated Firefox today to 100.1.1. My previous version may have been a year old. "Top Sites" on the homepage has disappeared. I can still choose "Add to top sites" from the menu, but cannot see the results of those taps, old sites or newly added sites. The rest of my bookmarks are intact...assuming there is any connection between the two. Is there a low level trick to bring them back, or is this a bug?

I noticed a very similar thread from 2020, but with no resolution:

https://support.mozilla.org/en-US/questions/1301109

Asked by tao101 1 year ago

Answered by tao101 1 year ago

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I am using a Mac and have no idea what this is or how to turn it off

I am using a Mac and have no idea what this is or how to turn it off, image attached it comes up down the bottom of the taskbar even when firefox is not running. Thanks … (read more)

I am using a Mac and have no idea what this is or how to turn it off, image attached it comes up down the bottom of the taskbar even when firefox is not running. Thanks

Asked by David English 2 years ago

Answered by Chris Ilias 1 year ago

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Change of Friefox icon

Had Firefox update a few days ago, which resulted in the Firefox icon now showing as a stenciled square with a bold PDF written across it. Raised this with community and … (read more)

Had Firefox update a few days ago, which resulted in the Firefox icon now showing as a stenciled square with a bold PDF written across it. Raised this with community and abuse yesterday and two days prior to that but the only answer I got was to understandably show eveidence of the new icon. But having captured an image, it seems the "add image" is unable to dispaly the image. This info was also transmitted in my responses but with no reply from Firefox or the firefox community. Surely Firefox has the means to ensure they receive the image to evidence the problem I have. Email might ensure I can transmit an image. Equally Firefox doesn't seem to respond after a website has been found and I explore the site for additional information (eg shopping sites) but hwen I try to go back to the previous page of that website the previous page option doesn't work. Right now I don't know what version of Firefox has been updated or whether it is 100% genuine. As a matter of urgency could you please contact me to resolve my concerns.

Asked by johnsswift 1 year ago

Answered by YongHan 1 year ago

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"Open Containing Folder" can't open file folder, instead it opens the file itself

Similar to: https://support.mozilla.org/en-US/questions/1329194 https://support.mozilla.org/en-US/questions/1298089 In KDE 5.24.4, Linux. I started to have some issues w… (read more)

Similar to: https://support.mozilla.org/en-US/questions/1329194 https://support.mozilla.org/en-US/questions/1298089

In KDE 5.24.4, Linux. I started to have some issues with "Open containing folder" probably because I installed many Gnome apps which may cause bad configurations in my system.

I suspect this cause this issue even though I don't really have gnome file manager:

https://polywogsys.livejournal.com/309405.html "Gnome based file managers, Nemo/Caja/Nautilus provide the entry org.freedesktop.FileManager1. So it doesn't matter what you set as your default application for the filemanager mimetype - as per the freedesktop.org standard, firefox will always select a filemanager based on dbus (if it's there)"

But because the mimetype points to "dolphin", I dont really have other explanation either: $ xdg-mime query default inode/directory org.kde.dolphin.desktop

Asked by gjoe 1 year ago

Answered by gjoe 1 year ago

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Cannot pair from android app

I try using the pair feature but each time I scan, I get a page showing "Did you use the system camera? You must pair from within the Firefox app" Even though I did pair … (read more)

I try using the pair feature but each time I scan, I get a page showing "Did you use the system camera? You must pair from within the Firefox app" Even though I did pair from the Firefox app. I have tried multiple times, always the same issue. Device: Samsung s20 fe OS: Android 12 Browser version: The latest on both PC and Mobile

Asked by garym3 1 year ago

Answered by Paul 1 year ago

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Downloaded Firefox keeps prompting to download

I wanted to use an add on. The site told me I needed to download Firefox, which I thought was odd because I was already using the app. It sent me to the App Store, where … (read more)

I wanted to use an add on. The site told me I needed to download Firefox, which I thought was odd because I was already using the app. It sent me to the App Store, where I saw I needed to update Firefox. I did so, and went back to the add on page. It was still prompting me to download Firefox. I uninstalled and reinstalled the app, and am still getting the message that I need to download Firefox to use add ones. It gives me the link to the App Store, which only has the ‘open’ option. When I click that, it just sends me back to the page I have open…which tells me to download Firefox from the App Store.

Asked by Calliope33 1 year ago

Answered by TyDraniu 1 year ago

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Dark Mode and Dark Themes have white text on a white background in the address bar

It seems since Firefox 100 the address bar has taken to being white-on-white, making it nearly impossible to read. There isn't any issues with light themes. It doesn't ma… (read more)

It seems since Firefox 100 the address bar has taken to being white-on-white, making it nearly impossible to read. There isn't any issues with light themes. It doesn't matter if I change the Windows 10 default app mode to light or dark. Light themes have black text on white background, but dark themes have white text on white background. Any ideas?

Asked by MonsieurJambon 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Too many pinned tabs broke Mozille

When i have like 50+ tabs pinned then firefox breaks and we cannot scroll tabs anymore. Of course closing tabs doesn;t work with Ctrl+W, but then we need some different s… (read more)

When i have like 50+ tabs pinned then firefox breaks and we cannot scroll tabs anymore. Of course closing tabs doesn;t work with Ctrl+W, but then we need some different shortcut for closing pinned tabs (like for example Ctrl + Shift + W) or just you fixing this bug ;) I attach 2 screenshots that show what happens with Firefox when having too many tabs pinned. I can't navigate through tabs anymore.

Asked by lunesco 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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problem accessing a page

I have recently updated to Firefox 100. I am now getting this message on a page "You are using an outdated browser. Please upgrade your browser." I have confirmed I am … (read more)

I have recently updated to Firefox 100. I am now getting this message on a page "You are using an outdated browser. Please upgrade your browser." I have confirmed I am up to date.

The "update you browser" has a link to "whatbrowser.org", which I believe is run by that horrid business, Google.

Has anyone struck this problem? Is there a solution?

I have closed Firefox & re-opened, I have rebooted the computer. No change.

Asked by Eric @ Bosun29 1 year ago

Answered by James 1 year ago

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Will there be a generic icon for websites without favicons?

I don't know if this is a problem with my installation, but websites without specific favicons (e.g.: https://forum.librivox.org/index.php?sid=fd7dca1ba59c207dd2512169567… (read more)

I don't know if this is a problem with my installation, but websites without specific favicons (e.g.: https://forum.librivox.org/index.php?sid=fd7dca1ba59c207dd25121695677d565) don't have a placeholder icon in the tab. Is this intended behavior? There's the globe icon for bookmarks without favicons, couldn't that be used if a website doesn't have one? I think that would contribute to some visual consistency :)

I have looked across various support forums for information on this, I only see posts regarding favicons and bookmarks, not the tab itself, so apologies if this has been asked and answered already!

Asked by Patrick 2 years ago

Answered by Terry 1 year ago

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My links!

I was trying to solve a hanging issue with firefox and following a 'tip' I changed the name of places.sq.lite to places.sq.lite.old I figured the renamed file would be th… (read more)

I was trying to solve a hanging issue with firefox and following a 'tip' I changed the name of places.sq.lite to places.sq.lite.old I figured the renamed file would be there to back-up from if something went wrong and although the hanging issue seems to have been fixed I have lost hundreds of links that have taken ages to put together.

Where is sq.lite.old located as it is missing from the original folder? It is not in my recycle bin so renaming it to old hasn't simply deleted it. In another folder there are bookmark backups with dates (JSONLZ4 files) but I have no idea how to get my old links back from them, if indeed that is what they are for.

Please help.

Asked by martinsphotoart 1 year ago

Answered by cor-el 1 year ago

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Put back email on Server

Most of my emails suddenly got erased from the server (I checked in cpanel). Thankfully i took backup few days back, and thunderbird still has them saved offline (Not POP… (read more)

Most of my emails suddenly got erased from the server (I checked in cpanel). Thankfully i took backup few days back, and thunderbird still has them saved offline (Not POP3, its still IMAP configured). I recovered most of emails but those are visible only on my system. How can i put back those emails back into server, so it can be accessed from other devices as well?

Asked by bakrapahadi 1 year ago

Answered by david 1 year ago

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Export my personal about:config changes

I've got about 10 bookmarks with links to support pages each about adjusting specific about:config setting to my needs. My job also requires me to change systems lots of … (read more)

I've got about 10 bookmarks with links to support pages each about adjusting specific about:config setting to my needs. My job also requires me to change systems lots of times, from Mac to windows to Linux. Is there an easy way I can save my personal about:config changes to a file for easy import on other systems?

Thanks

Asked by td540 1 year ago

Answered by td540 1 year ago