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WIll not search

I moved my old hard drive to a new ssd. Everything works but Firefox . I uninstalled and reinstalled when i try to use it I put in a search term hit enter and nothing ha… (read more)

I moved my old hard drive to a new ssd. Everything works but Firefox . I uninstalled and reinstalled when i try to use it I put in a search term hit enter and nothing happens. Also the drop down on right side nothing can be used

When I did the reinstall a error message came up about The code execution can not be found because VCRUNTIME 140-1 was not found reinstall Firefox again I did that did help

Thank you in advance

Asked by stbr51 1 year ago

Answered by cor-el 1 year ago

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The Folder next to the Show Your Bookmarks Icon has disappeared

In my Bookmarks Toolbar I have created a Folder, 'News' and placed it at extreme left, next to the 'Show Your Bookmarks'. By clicking on the 'News' Folder I can see and … (read more)

In my Bookmarks Toolbar I have created a Folder, 'News' and placed it at extreme left, next to the 'Show Your Bookmarks'. By clicking on the 'News' Folder I can see and select any of my favorite Web news sites. Very handy. Today, however, when I clicked on the News folder my 73-year-old hand accidentally dragged the News folder on top of the 'Show Your Bookmarks' icon and the News folder disappeared !! I can't figure out where it went !! Help !!

Asked by Explorir 1 year ago

Answered by cor-el 1 year ago

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I Lost my Firefox browser for Mac 10.9.5, and can't get a replacement that works.

I could'nt play Netflix or Amazon videos on my Firefox browser, I have an old MacBook pro OS 10.9.5 (it's the last operating system I can use.. I have photoshop 6 and it … (read more)

I could'nt play Netflix or Amazon videos on my Firefox browser, I have an old MacBook pro OS 10.9.5 (it's the last operating system I can use.. I have photoshop 6 and it won't work on any further OSs) I went to update Firefox, was not sure what version it was. and my computer asked" replace current version of Firefox with New" , I said yes, it did.. and then after I downloaded it, I noticed there was a circle with a slash going thru it on Firefox Icon, when I tried to open new firefox , it bascically said will not work with this OS. I could not go back and lost firefox alltogher, which also had my prefernces and autofill passwords etc. I went to Mozilla site to see if I could find an older version of firefox.. This is what I found : Firefox version 78 was the last supported Firefox version for Mac users of OS X 10.9 Mavericks, OS X 10.10 Yosemite and OS X 10.11 El Capitan. These users were moved to the Firefox Extended Support Release (ESR) channel by an application update.

I downloaded it and it said It will not work on my OS, So, How can I basically get the same firefox I had or whatever the last version that works on my computer..and best case senario save my prefernces and passwords, which maybe might have been saved somehow when I tried to change in the begining .. thanks so much for your help.

Asked by silversgene 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Access to banking websites

Hi New Dell Inspiron 15-3000, installed Firefox 100 in new laptop, transfered all files via LAN from old laptop All websites work ok except 2 of the 4 banking websites I … (read more)

Hi New Dell Inspiron 15-3000, installed Firefox 100 in new laptop, transfered all files via LAN from old laptop All websites work ok except 2 of the 4 banking websites I use. One site will not accept my login the other will open after putting in my login twice Have gone to "troubleshoot mode" and both sites work , go back to "normal" and they do not work Any clues how to fix this, not to technical please I am not a computer whizz and all children have left home Many thanks Ron Managh

Asked by ronmanagh 1 year ago

Answered by cor-el 1 year ago

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I lose the connection with google (gmail, drive, translator)

When I open gmail in Firefox browser, I lose the connection very often, it also happens with google drive. But it does not happen to me if I use Outlook from the web, I o… (read more)

When I open gmail in Firefox browser, I lose the connection very often, it also happens with google drive. But it does not happen to me if I use Outlook from the web, I only lose the connection with Google from Firefox.

However, if I open the same thing using Google Chrome, this does not happen, it works correctly throughout the day, and I do not lose the connection.

My version of Firefox is 100.0.2 (64-bit) on my notebook I have Windows 10 Pro installed.

Asked by elserhumano 1 year ago

Answered by Terry 1 year ago

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getting rid of dropdown menu

Hi guys, lately with one of the updates to firefox I've had something new crop up and I desperately want to get rid of it. When I save something from the internet to my c… (read more)

Hi guys, lately with one of the updates to firefox I've had something new crop up and I desperately want to get rid of it. When I save something from the internet to my computer there is a dropdown box that shows up from the downloads icon, which is on my address bar. (I'm assuming this is firefox and not windows.) It just annoys me and sometimes gets in the way. Help please?

Asked by happyfrog 1 year ago

Answered by Terry 1 year ago

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Disable download panel automatically opening?

My job requires me to download and open files in new tabs consistently. However, when I download these files, I don't want the download panel to obscure my vision. Can I … (read more)

My job requires me to download and open files in new tabs consistently. However, when I download these files, I don't want the download panel to obscure my vision. Can I disable it?

Asked by thetitansilva 2 years ago

Answered by TyDraniu 2 years ago

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Changing FireFox preferences via Registry Editor

Hello! As you may know, FireFox does not use the Windows Certificate Store by default. Therefore I have to change the "security.enterprise-roots.enabled" in the preferenc… (read more)

Hello! As you may know, FireFox does not use the Windows Certificate Store by default. Therefore I have to change the "security.enterprise-roots.enabled" in the preferences on each workstation. I have searched and found ways to enforce this change by GPE , but I wonder if there is a way to change firefox preferences, especially the one I've mentioned, via Registry Editor.

Asked by AmirSF 1 year ago

Answered by TyDraniu 1 year ago

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Emails considerably larger than the attachments

Hi Mozilla Community I have attached a large-ish file 19.7 mb (a video) to an email. Pressed send and an alert comes up telling me I should use file share because ... an… (read more)

Hi Mozilla Community I have attached a large-ish file 19.7 mb (a video) to an email. Pressed send and an alert comes up telling me I should use file share because ... and this is my issue .... the email is (now) 27 mb in size. I have updated Thunderbird, I'm using Imap and the TB version is 91.9.1 My computer is a two year old HP X360 laptop running Win10. I'm also using Bitdefender Total Security. I have tried several times with blank emails (no words) and a video attachment and some with just a few words and the attachment and also with other size attachments. Same result. This also happened with a 33mb pdf attachment, the alert saying the email size is 43mb I don't know where this extra 7mb or 10mb is coming from unless the alert calculation is wrong. Surely sending a blank email doesn't require this much data. I'm interested in others views and ideas. regards David

Asked by davtha 1 year ago

Answered by christ1 1 year ago

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Replacing Firefox 78 for OS 10 El Capitan

Hello, I've followed Firefox's invitation to install and update the browser on my Mac. Unfortunately the new version is not compatible with OS 10 El Capitan, my operating… (read more)

Hello, I've followed Firefox's invitation to install and update the browser on my Mac. Unfortunately the new version is not compatible with OS 10 El Capitan, my operating system, so now I can't use Firefox at all. How I do get the old version back?

Thank you, Lars

Asked by larsdrinkrow 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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New laptop - installed FF but doesn't work, blank pages

I got a new Acer laptop with windows 11 (64bit). I downloaded FF but when I open it, it just gives a blank page. If I type in an address nothing happens. I have tried rei… (read more)

I got a new Acer laptop with windows 11 (64bit). I downloaded FF but when I open it, it just gives a blank page. If I type in an address nothing happens. I have tried reinstalling but nothing seems to work

Asked by indawnsshadow 1 year ago

Answered by cor-el 1 year ago

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outgoing e-mail

I am using v. 91.9.1 of Thunderbird e-mail I have been running 4 e-mail addresses, all with BT. This last week 2 of those addresses have stopped sending outward message… (read more)

I am using v. 91.9.1 of Thunderbird e-mail

I have been running 4 e-mail addresses, all with BT.

This last week 2 of those addresses have stopped sending outward messages although I haven't changed anything in Thunderbird or BT.

The other 2 addresses work for both in & outgoing mail.

On the failed outgoing mail I get the following message:- "Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) mail.btinternet.com. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'." BT says they can't help. The problem is with Thunderbird??

Any ideas ? Regards David Bates

Asked by david7.bates 1 year ago

Answered by Googlethunderbird 1 year ago

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Email with large file attachment 25mb

Hello, I sometimes receive large file attachment while using Thunderbird. My current version is 91.9.1. When I try to save the attachment to local computer, it saves the… (read more)

Hello,

I sometimes receive large file attachment while using Thunderbird. My current version is 91.9.1. When I try to save the attachment to local computer, it saves the file as 1KB file size with no error messages or anything. I did not have this problem in the past with older Thunderbird version.

Does this problem happens only in the newer version? I was able to download the same attachment using gmail. I hope that I do not have to go through this every time I get a large file attachment.

Thank you.

Asked by alanvien 1 year ago

Answered by Googlethunderbird 1 year ago

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"Home" icon

I just upgraded from a Windows 10 PC to a new Windows 11 PC. Under W10, the Home icon appeared in the top left of the screen, to the right of the Reload icon. But as you … (read more)

I just upgraded from a Windows 10 PC to a new Windows 11 PC. Under W10, the Home icon appeared in the top left of the screen, to the right of the Reload icon. But as you can see, it has disappeared. How can I get it back? I have clicked around all the options I can find, but nothing...

Asked by bxcfilm 1 year ago

Answered by bxcfilm 1 year ago

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AOL generated app for Thunderbird

I followed instructions posted on a TB fourm on how to generate an app password in order for my TB to work with AOL. I'm receiving mail in Thunderbird but can't send. I … (read more)

I followed instructions posted on a TB fourm on how to generate an app password in order for my TB to work with AOL. I'm receiving mail in Thunderbird but can't send. I suspect that I may not have followed the instructions completely and would like to start over. Do I need to delete the AOL generated password on AOL and create a new one or just create a new one for the outgoing server? Would appreciate any help! JD

Asked by saints15 2 years ago

Answered by Matt 2 years ago

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Can I remove the tags colors from the threads pane

Right now, the messages in my threads pane show up in colors associated with their tags. This isn't a functionality I need and it makes it difficult for me to read a lot… (read more)

Right now, the messages in my threads pane show up in colors associated with their tags. This isn't a functionality I need and it makes it difficult for me to read a lot of the messages. I just want messages to show up in a single color -- black (or white on black would be great, but I don't know how to set a dark mode if one exists). I suppose even better would be the ability to have certain tags affect color and other not.

Any easy way of doing any of this?

Asked by lnoland 1 year ago

Answered by david 1 year ago

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Upgrade is a downgrade!

Hi folks. I got a popup today advising me to upgrade Thunderbird to the newest version. I thought, "hey why not, I've been using Thunderbird for YEARS, I like it it's g… (read more)

Hi folks. I got a popup today advising me to upgrade Thunderbird to the newest version. I thought, "hey why not, I've been using Thunderbird for YEARS, I like it it's great"....so I did I can no longer connect either of my gmail accounts or my icloud account. Is this a known problem with the upgrade? If I wait a bit will "it fix itself"?

Any ideas?

Thanks!

Asked by Kelly 1 year ago

Answered by Googlethunderbird 1 year ago