All Products Support Forum

Downloaded the latest version of FireFox, and have somehow lost the toolbar for my bookmarks. Have tried suggested things mentioned that i can find to no success. How do i get this much neede item back, HELP please?

In the past, there was a helpful link to the right of the address bar that enabled me to email a link to the current open page to my friends. That link is missing in the latest version of Firefox for Windows. How do I restore it?

HELP! I've used Thunderbird since inception and love it. My dilemma. As of this morning, it was asking for a password? Strange. Of course I had no idea what it was, but through the help of this forum it showed me how to find it. I typed it in and it will not accept it. Through the help of this forum again, I found out how to simply change it which I did all to no avail. Still won't accept it. Grrrrrr!

So here I sit with important emails to send out and receive and unable to get anywhere. I even tried, "forgot password," but because I can't receive emails due to password request, I cannot get the link to proceed in that direction.

What now? I'm crossing my fingers and toes someone can help. I still don't understand why it would all of sudden ask for a password. My internet provider is Spectrum (previously Time Warner). I tried calling them to see what gives and of course they said they can't help.

My google drive keeps disconnecting, and google drive/google docs links are not working. I have attached a screenshot of the new tab page when I copy paste a google sheets document URL into the search bar and hit enter. After the reloading icon animates, I stay on the new tab page and the url just sits there. The debug console shows 1 GET request that is timed out (picture also attached).

I can fix the issue by completely closing all firefox windows and opening again, but it will disconnect me after some minutes.

I've noticed for some time now that when I access the history tab and see what there, there is nothing in it. In the past when I accessed it, it would show the sites I had visited. Not any longer. How do I fix the problem?

I got an email to update to version 100, and downloaded and installed, but now I have no bookmarks or anything else, just a blank version. Please help me! Thankyou!!

My Firefox has suddenly stopped working when websites have menus you need to scroll through on the right side. Example: websites where you are drilling down through filter options, or in Ancestry where you will typically open a record in the hints screen and scroll down through the detail. The right scroll navigation causes the whole page to scroll up and down; there's no way to navigate down in the sub-display. I have run FF in safe mode, and done a scorched-earth uninstall/reinstall and the problem persists even with no plug-ins restored. This is on a machine running Windows 11. The machine crashed right before this became a problem. Sites work in Edge without issue.

Gents, I've been using Thunderbird since years without main problems; today I removed from "saved password" one of my accounts; thereafter TB crashed and now is repeatedly crashing immediately after startup; I tried in safe mode but with identical result. Someone could help in restoring?

THX

Win 10 Pro Microsoft Defender Antivirus Windows Firewall

When i am typing a text in thunderbird and then pressing the return key, the cursor springs always in the next paragrph ( 2 lines under ), but i want it only to go to the next line. When i choose text it always changes by pressing the return key to paragraph. How can i change this ungraceful habit of thunderbird?

So does fire fox just not give a shit whether the app is usable? You've completly stripped.any ability to customize and disable useless "features" that maybe 5% of user want. Are you just trying to go out business? How about returning control to the user. How about reading the app feedback and actually responding to users instead of ignoring us.

I use firefox since I go to college. When I got some problems, I try to check firefox use what to pick folder? I use Manjaro Plasma. I find chrominum use kdialog. But firefox looks not though both use gtk3 as UI

Firefox choose folder got wrong when use a USB HDD

This is more of a convenience issue but the new download panel pop-up from the download arrow is very distracting. I couldn't find an option to turn it off so I had to go into the config and turn the true flag false for this "improvement". Is there a better way of disabling this pop-up and if not will there be in future versions of firefox?

I asked a PC repair shop to move the local profile from C:\ to D:\. The result is as follows: The profile at D:\ is used to store my mails according to account settings: Account Name: Wolfgang Local Directory D:\Thunderbird\Profiles\uec9qce6.default\Mail\Local Folders Troubleshooting Information "about profiles" says: Profile: default This is the profile in use ... Local Directory: C:\Users\...\AppData\Local\Thunderbird\Profiles\uec9qce6.default The profile manager only knows the profile default

How can I tell thunderbird to switch completely to D:\ (where all my mails are currently stored)? I need to free the disk space in C:\

Thanky you for your help

I have been searching for a solution for over five hours and three different Thunderbird updates. My version of Thunderbird is 91.9.0 (32-bit). I have found several suggestion on things to do, but they are all for prior versions and the UI has changed so they all refer to pathways to find the default incoming message text size that does not match this version. I have tried every font size input I can find, setting all to 20 (larger than I need but immediately obvious when it works) and one of them did change all of the incoming message text sizes, but when I next reopened Thunderbird (for an update), it no longer persisted.

Thanks in advance, Richard Aronson

I had Thunderbird running fine under Ubuntu 20.04 and built up contacts and calendar events. i loved it.

I have now upgraded to Ubuntu 22.04 and found Thunderbird has made a new installation and a new .default file. I no longer have my contacts and calendar events.

If we call my data rich original file old.default as the old file and the new.default file as my new empty file with a few recent emails, how can I merge old.default and new.default please?

All of a sudden when I try to print my emails from my MacBook Air, they come out all garbled like HTML code. Headers and body copy all come out in code instead of formatted correctly. I've tried everything I can think of to try to correct this issue, but I'm out of ideas. It works perfectly fine from both my other desktop computers. It's just happening with my laptop. I NEED to be able to print my emails from my laptop so I have GOT to get this figured out. Please help!